Reporting a bug in gcalctool doesn't work

Asked by Jaap Woldringh on 2007-07-30

Trying to report a bug in the Help-menu of gcalctool doesn't do anything, which is why I try to report bugs using get online help in the Help-menu, which does work.
To be sure: the bug I report here is that the button for reporting bugs in gcalctool doesn't work :)

Jaap Woldringh

Question information

Language:
English Edit question
Status:
Answered
For:
Ubuntu gcalctool Edit question
Assignee:
No assignee Edit question
Last query:
2007-09-08
Last reply:
2007-09-08
Saša Bodiroža (jazzva) said : #1

I tested it now and it works correctly (collects info, uploads it and then starts a browser with "Report a bug in gcalctool" page).

Jaap Woldringh (jjh-woldringh) said : #2

Op woensdag 01 augustus 2007, schreef Saša Bodiroža:
> Your question #10680 on gcalctool in ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/gcalctool/+question/10680
>
> Status: Open => Answered
>
> Saša Bodiroža proposed the following answer:
> I tested it now and it works correctly (collects info, uploads it and
> then starts a browser with "Report a bug in gcalctool" page).

On the computer on which I installed the trial version of Gutsy this still
doesn't work (yesterday there was an update for gcalctool, which I
installed).

On this computer on which I now type this answer, which uses Feisty, the bug
reporting tool in gcalctool operates OK.

So I am sorry to say that reporting a bug in gcalctool with Gutsy doesn't work
well, in other programs (kst) it does work.

BTW, off topic: the Dutch translations of both these programs (gcalctool and
kst) are way obsolete. I reported these bugs also.
So there are still things to do before Gutsy is ready to go :)

Jaap Woldringh

Saša Bodiroža (jazzva) said : #3

I didn't know you were in Gutsy... Why don't you file a bug report? Just click on a link in the left menu "Create bug report". Don't forget to mention it happens in Gutsy.

Jaap Woldringh (jjh-woldringh) said : #4

Op woensdag 01 augustus 2007, schreef Saša Bodiroža:
> Your question #10680 on gcalctool in ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/gcalctool/+question/10680
>
> Status: Open => Answered
>
> Saša Bodiroža proposed the following answer:
> I didn't know you were in Gutsy... Why don't you file a bug report? Just
> click on a link in the left menu "Create bug report". Don't forget to
> mention it happens in Gutsy.

Sorry, very sorry, I did not mention Gutsy.

This bug report is about that the file a bug report option of gcalctool in
Gutsy doesn't work! That's why I asked a "question". I see the bug report
possibility that you mention, and I'll use it :)
Thanks for answering this question.

Jaap Woldringh

Launchpad Janitor (janitor) said : #5

This question was expired because it remained in the 'Open' state without activity for the last 15 days.

Jaap Woldringh (jjh-woldringh) said : #6

Sorry to say, but the bug report tool in gcalctool still doesn't work. Just tested it.....

Áron Sisak (asisak) said : #7

Are you sure you have apport installed?

Jaap Woldringh (jjh-woldringh) said : #8

Yes, I guess I am.

According to synaptic I have installed (all version 0.96):

apport
apport-gtk
apport-qt
Python-apport

But NOT installed was

apport-retrace

I installed this too, with the result that it collected information on this problem which it said it uploaded to the developers.

See also bug #129730, which is the same bug.
Hope this helps, if you need more information just knock on my door :)

Áron Sisak (asisak) said : #9

This means we solved your issue? If not please indicate what you exactly need...

No, it doesn't mean this issue is solved, it still exists.
I only answered your question whether apport was installed or not: it is.

I need a working bug report tool in gcalctool.

That's exactly what I need.

In other applications it works, in gcalctool it doesn't, so I think the problem is in gcalctool and not in applications that are installed or not.

I hope this is exact enough :)

Áron Sisak (asisak) said : #11

Maybe you could have a look at your /etc/apport/blacklist.d if you have accidentally disabled gcalctool crash reports.
I have really no other idea since it works for me fine.

I have looked at the files in /etc/apport/blacklist.d but there are no applications mentioned in any line whatever there. So ...

I am sorry, but we are still stick I suppose.

Launchpad Janitor (janitor) said : #13

This question was expired because it remained in the 'Open' state without activity for the last 15 days.

See bug #129730, where I reported the bug fixed in Gutsy tribe 5. I am really sorry that I did not do so in this place too AND that I appear to have reported this bug twice, for which I apologize.

So please consider this bug as resolved.
There is only a button for "I still need an Answer" which I'll use for giving this feedback, but I do not need an answer :)

Áron Sisak (asisak) said : #15

You can mark it as "answered" as well. Or something similar.

Can you help with this problem?

Provide an answer of your own, or ask Jaap Woldringh for more information if necessary.

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