Problem With Firefox

Asked by cmnorton

I tried reporting a bug, but that process failed on my Ubuntu 10.04 system. So, I am trying to report the bug via the ask a question process.

When I visited a wordpress blog, a note indicated my browser was old and I should upgrade Firefox. I did, and it's been a disaster ever since.

Firefox hangs; the Ubuntu additions won't install; and address completion is broken. I would like to reinstall the prior version or fix what I have.

Any advice would be appreciated.

Here is the troubleshooting information.

  Application Basics

        Name
        Firefox

        Version
        5.0

        User Agent
        Mozilla/5.0 (X11; Linux x86_64; rv:5.0) Gecko/20100101 Firefox/5.0

        Profile Directory

          Open Containing Folder

        Enabled Plugins

          about:plugins

        Build Configuration

          about:buildconfig

  Extensions

        Name

        Version

        Enabled

        ID

        NoScript
        2.1.1.1
        true
        {73a6fe31-595d-460b-a920-fcc0f8843232}

        TinyURL Generator
        2.5.0
        true
        <email address hidden>

  Modified Preferences

      Name

      Value

        accessibility.typeaheadfind
        true

        accessibility.typeaheadfind.flashBar
        0

        browser.history_expire_days.mirror
        180

        browser.places.importBookmarksHTML
        false

        browser.places.importDefaults
        false

        browser.places.leftPaneFolderId
        -1

        browser.places.migratePostDataAnnotations
        false

        browser.places.smartBookmarksVersion
        2

        browser.places.updateRecentTagsUri
        false

        browser.startup.homepage
        http://www.google.com/

        browser.startup.homepage_override.buildID
        20110622131247

        browser.startup.homepage_override.mstone
        rv:5.0

        browser.tabs.forceHide
        false

        browser.tabs.warnOnClose
        false

        extensions.lastAppVersion
        5.0

        network.cookie.prefsMigrated
        true

        places.database.lastMaintenance
        1307829777

        places.history.expiration.transient_current_max_pages
        123511

        places.last_vacuum
        1303857449

        print.print_bgcolor
        false

        print.print_bgimages
        false

        print.print_colorspace
        default

        print.print_downloadfonts
        false

        print.print_evenpages
        true

        print.print_in_color
        true

        print.print_margin_bottom
        0.5

        print.print_margin_left
        0.5

        print.print_margin_right
        0.5

        print.print_margin_top
        0.5

        print.print_oddpages
        true

        print.print_orientation
        0

        print.print_pagedelay
        500

        print.print_paper_data
        0

        print.print_paper_height
        279.40

        print.print_paper_name
        na_letter

        print.print_paper_size_type
        1

        print.print_paper_size_unit
        1

        print.print_paper_width
        215.90

        print.print_plex_name
        default

        print.print_printer

        print.print_resolution_name
        default

        print.print_scaling
        1.00

        print.print_shrink_to_fit
        true

        print.print_to_file
        false

        print.print_unwriteable_margin_bottom
        56

        print.print_unwriteable_margin_left
        25

        print.print_unwriteable_margin_right
        25

        print.print_unwriteable_margin_top
        25

        print.printer_PDF.print_bgcolor
        false

        print.printer_PDF.print_bgimages
        false

        print.printer_PDF.print_colorspace
        default

        print.printer_PDF.print_command
        lpr ${MOZ_PRINTER_NAME:+-P"$MOZ_PRINTER_NAME"}

        print.printer_PDF.print_downloadfonts
        false

        print.printer_PDF.print_edge_bottom
        0

        print.printer_PDF.print_edge_left
        0

        print.printer_PDF.print_edge_right
        0

        print.printer_PDF.print_edge_top
        0

        print.printer_PDF.print_evenpages
        true

        print.printer_PDF.print_footercenter

        print.printer_PDF.print_footerleft
        &PT

        print.printer_PDF.print_footerright
        &D

        print.printer_PDF.print_headercenter

        print.printer_PDF.print_headerleft
        &T

        print.printer_PDF.print_headerright
        &U

        print.printer_PDF.print_in_color
        true

        print.printer_PDF.print_margin_bottom
        0.5

        print.printer_PDF.print_margin_left
        0.5

        print.printer_PDF.print_margin_right
        0.5

        print.printer_PDF.print_margin_top
        0.5

        print.printer_PDF.print_oddpages
        true

        print.printer_PDF.print_orientation
        0

        print.printer_PDF.print_pagedelay
        500

        print.printer_PDF.print_paper_data
        0

        print.printer_PDF.print_paper_height
        279.40

        print.printer_PDF.print_paper_name
        na_letter

        print.printer_PDF.print_paper_size_type
        1

        print.printer_PDF.print_paper_size_unit
        1

        print.printer_PDF.print_paper_width
        215.90

        print.printer_PDF.print_plex_name
        default

        print.printer_PDF.print_resolution_name
        default

        print.printer_PDF.print_reversed
        false

        print.printer_PDF.print_scaling
        1.00

        print.printer_PDF.print_shrink_to_fit
        true

        print.printer_PDF.print_to_file
        false

        print.printer_PDF.print_unwriteable_margin_bottom
        56

        print.printer_PDF.print_unwriteable_margin_left
        25

        print.printer_PDF.print_unwriteable_margin_right
        25

        print.printer_PDF.print_unwriteable_margin_top
        25

        print.tmp.printerfeatures.CUPS/PDF.can_change_colorspace
        false

        print.tmp.printerfeatures.CUPS/PDF.can_change_downloadfonts
        false

        print.tmp.printerfeatures.CUPS/PDF.can_change_jobtitle
        false

        print.tmp.printerfeatures.CUPS/PDF.can_change_num_copies
        true

        print.tmp.printerfeatures.CUPS/PDF.can_change_orientation
        true

        print.tmp.printerfeatures.CUPS/PDF.can_change_paper_size
        true

        print.tmp.printerfeatures.CUPS/PDF.can_change_plex
        false

        print.tmp.printerfeatures.CUPS/PDF.can_change_printincolor
        true

        print.tmp.printerfeatures.CUPS/PDF.can_change_resolution
        false

        print.tmp.printerfeatures.CUPS/PDF.can_change_spoolercommand
        false

        print.tmp.printerfeatures.CUPS/PDF.colorspace.0.name
        default

        print.tmp.printerfeatures.CUPS/PDF.colorspace.count
        1

        print.tmp.printerfeatures.CUPS/PDF.has_special_printerfeatures
        true

        print.tmp.printerfeatures.CUPS/PDF.orientation.0.name
        portrait

        print.tmp.printerfeatures.CUPS/PDF.orientation.1.name
        landscape

        print.tmp.printerfeatures.CUPS/PDF.orientation.count
        2

        print.tmp.printerfeatures.CUPS/PDF.paper.0.height_mm
        210

        print.tmp.printerfeatures.CUPS/PDF.paper.0.is_inch
        false

        print.tmp.printerfeatures.CUPS/PDF.paper.0.name
        A5

        print.tmp.printerfeatures.CUPS/PDF.paper.0.width_mm
        148

        print.tmp.printerfeatures.CUPS/PDF.paper.1.height_mm
        297

        print.tmp.printerfeatures.CUPS/PDF.paper.1.is_inch
        false

        print.tmp.printerfeatures.CUPS/PDF.paper.1.name
        A4

        print.tmp.printerfeatures.CUPS/PDF.paper.1.width_mm
        210

        print.tmp.printerfeatures.CUPS/PDF.paper.2.height_mm
        420

        print.tmp.printerfeatures.CUPS/PDF.paper.2.is_inch
        false

        print.tmp.printerfeatures.CUPS/PDF.paper.2.name
        A3

        print.tmp.printerfeatures.CUPS/PDF.paper.2.width_mm
        297

        print.tmp.printerfeatures.CUPS/PDF.paper.3.height_mm
        279

        print.tmp.printerfeatures.CUPS/PDF.paper.3.is_inch
        true

        print.tmp.printerfeatures.CUPS/PDF.paper.3.name
        Letter

        print.tmp.printerfeatures.CUPS/PDF.paper.3.width_mm
        215

        print.tmp.printerfeatures.CUPS/PDF.paper.4.height_mm
        355

        print.tmp.printerfeatures.CUPS/PDF.paper.4.is_inch
        true

        print.tmp.printerfeatures.CUPS/PDF.paper.4.name
        Legal

        print.tmp.printerfeatures.CUPS/PDF.paper.4.width_mm
        215

        print.tmp.printerfeatures.CUPS/PDF.paper.5.height_mm
        431

        print.tmp.printerfeatures.CUPS/PDF.paper.5.is_inch
        true

        print.tmp.printerfeatures.CUPS/PDF.paper.5.name
        Tabloid

        print.tmp.printerfeatures.CUPS/PDF.paper.5.width_mm
        279

        print.tmp.printerfeatures.CUPS/PDF.paper.6.height_mm
        254

        print.tmp.printerfeatures.CUPS/PDF.paper.6.is_inch
        true

        print.tmp.printerfeatures.CUPS/PDF.paper.6.name
        Executive

        print.tmp.printerfeatures.CUPS/PDF.paper.6.width_mm
        190

        print.tmp.printerfeatures.CUPS/PDF.paper.count
        7

        print.tmp.printerfeatures.CUPS/PDF.plex.0.name
        default

        print.tmp.printerfeatures.CUPS/PDF.plex.count
        1

        print.tmp.printerfeatures.CUPS/PDF.resolution.0.name
        default

        print.tmp.printerfeatures.CUPS/PDF.resolution.count
        1

        print.tmp.printerfeatures.CUPS/PDF.supports_colorspace_change
        false

        print.tmp.printerfeatures.CUPS/PDF.supports_downloadfonts_change
        false

        print.tmp.printerfeatures.CUPS/PDF.supports_jobtitle_change
        false

        print.tmp.printerfeatures.CUPS/PDF.supports_orientation_change
        true

        print.tmp.printerfeatures.CUPS/PDF.supports_paper_size_change
        true

        print.tmp.printerfeatures.CUPS/PDF.supports_plex_change
        false

        print.tmp.printerfeatures.CUPS/PDF.supports_printincolor_change
        true

        print.tmp.printerfeatures.CUPS/PDF.supports_resolution_change
        false

        print.tmp.printerfeatures.CUPS/PDF.supports_spoolercommand_change
        false

        print.tmp.printerfeatures.CUPS/hp-LaserJet-4350.can_change_colorspace
        false

        print.tmp.printerfeatures.CUPS/hp-LaserJet-4350.can_change_downloadfonts
        false

        print.tmp.printerfeatures.CUPS/hp-LaserJet-4350.can_change_jobtitle
        false

        print.tmp.printerfeatures.CUPS/hp-LaserJet-4350.can_change_num_copies
        true

        print.tmp.printerfeatures.CUPS/hp-LaserJet-4350.can_change_orientation
        true

        print.tmp.printerfeatures.CUPS/hp-LaserJet-4350.can_change_paper_size
        true

        print.tmp.printerfeatures.CUPS/hp-LaserJet-4350.can_change_plex
        false

        print.tmp.printerfeatures.CUPS/hp-LaserJet-4350.can_change_printincolor
        true

        print.tmp.printerfeatures.CUPS/hp-LaserJet-4350.can_change_resolution
        false

        print.tmp.printerfeatures.CUPS/hp-LaserJet-4350.can_change_spoolercommand
        false

        print.tmp.printerfeatures.CUPS/hp-LaserJet-4350.colorspace.0.name
        default

        print.tmp.printerfeatures.CUPS/hp-LaserJet-4350.colorspace.count
        1

        print.tmp.printerfeatures.CUPS/hp-LaserJet-4350.has_special_printerfeatures
        true

        print.tmp.printerfeatures.CUPS/hp-LaserJet-4350.orientation.0.name
        portrait

        print.tmp.printerfeatures.CUPS/hp-LaserJet-4350.orientation.1.name
        landscape

        print.tmp.printerfeatures.CUPS/hp-LaserJet-4350.orientation.count
        2

        print.tmp.printerfeatures.CUPS/hp-LaserJet-4350.paper.0.height_mm
        210

        print.tmp.printerfeatures.CUPS/hp-LaserJet-4350.paper.0.is_inch
        false

        print.tmp.printerfeatures.CUPS/hp-LaserJet-4350.paper.0.name
        A5

        print.tmp.printerfeatures.CUPS/hp-LaserJet-4350.paper.0.width_mm
        148

        print.tmp.printerfeatures.CUPS/hp-LaserJet-4350.paper.1.height_mm
        297

        print.tmp.printerfeatures.CUPS/hp-LaserJet-4350.paper.1.is_inch
        false

        print.tmp.printerfeatures.CUPS/hp-LaserJet-4350.paper.1.name
        A4

        print.tmp.printerfeatures.CUPS/hp-LaserJet-4350.paper.1.width_mm
        210

        print.tmp.printerfeatures.CUPS/hp-LaserJet-4350.paper.2.height_mm
        420

        print.tmp.printerfeatures.CUPS/hp-LaserJet-4350.paper.2.is_inch
        false

        print.tmp.printerfeatures.CUPS/hp-LaserJet-4350.paper.2.name
        A3

        print.tmp.printerfeatures.CUPS/hp-LaserJet-4350.paper.2.width_mm
        297

        print.tmp.printerfeatures.CUPS/hp-LaserJet-4350.paper.3.height_mm
        279

        print.tmp.printerfeatures.CUPS/hp-LaserJet-4350.paper.3.is_inch
        true

        print.tmp.printerfeatures.CUPS/hp-LaserJet-4350.paper.3.name
        Letter

        print.tmp.printerfeatures.CUPS/hp-LaserJet-4350.paper.3.width_mm
        215

        print.tmp.printerfeatures.CUPS/hp-LaserJet-4350.paper.4.height_mm
        355

        print.tmp.printerfeatures.CUPS/hp-LaserJet-4350.paper.4.is_inch
        true

        print.tmp.printerfeatures.CUPS/hp-LaserJet-4350.paper.4.name
        Legal

        print.tmp.printerfeatures.CUPS/hp-LaserJet-4350.paper.4.width_mm
        215

        print.tmp.printerfeatures.CUPS/hp-LaserJet-4350.paper.5.height_mm
        431

        print.tmp.printerfeatures.CUPS/hp-LaserJet-4350.paper.5.is_inch
        true

        print.tmp.printerfeatures.CUPS/hp-LaserJet-4350.paper.5.name
        Tabloid

        print.tmp.printerfeatures.CUPS/hp-LaserJet-4350.paper.5.width_mm
        279

        print.tmp.printerfeatures.CUPS/hp-LaserJet-4350.paper.6.height_mm
        254

        print.tmp.printerfeatures.CUPS/hp-LaserJet-4350.paper.6.is_inch
        true

        print.tmp.printerfeatures.CUPS/hp-LaserJet-4350.paper.6.name
        Executive

        print.tmp.printerfeatures.CUPS/hp-LaserJet-4350.paper.6.width_mm
        190

        print.tmp.printerfeatures.CUPS/hp-LaserJet-4350.paper.count
        7

        print.tmp.printerfeatures.CUPS/hp-LaserJet-4350.plex.0.name
        default

        print.tmp.printerfeatures.CUPS/hp-LaserJet-4350.plex.count
        1

        print.tmp.printerfeatures.CUPS/hp-LaserJet-4350.resolution.0.name
        default

        print.tmp.printerfeatures.CUPS/hp-LaserJet-4350.resolution.count
        1

        print.tmp.printerfeatures.CUPS/hp-LaserJet-4350.supports_colorspace_change
        false

        print.tmp.printerfeatures.CUPS/hp-LaserJet-4350.supports_downloadfonts_change
        false

        print.tmp.printerfeatures.CUPS/hp-LaserJet-4350.supports_jobtitle_change
        false

        print.tmp.printerfeatures.CUPS/hp-LaserJet-4350.supports_orientation_change
        true

        print.tmp.printerfeatures.CUPS/hp-LaserJet-4350.supports_paper_size_change
        true

        print.tmp.printerfeatures.CUPS/hp-LaserJet-4350.supports_plex_change
        false

        print.tmp.printerfeatures.CUPS/hp-LaserJet-4350.supports_printincolor_change
        true

        print.tmp.printerfeatures.CUPS/hp-LaserJet-4350.supports_resolution_change
        false

        print.tmp.printerfeatures.CUPS/hp-LaserJet-4350.supports_spoolercommand_change
        false

        print.tmp.printerfeatures.PDF.can_change_colorspace
        false

        print.tmp.printerfeatures.PDF.can_change_downloadfonts
        false

        print.tmp.printerfeatures.PDF.can_change_jobtitle
        false

        print.tmp.printerfeatures.PDF.can_change_num_copies
        true

        print.tmp.printerfeatures.PDF.can_change_orientation
        true

        print.tmp.printerfeatures.PDF.can_change_paper_size
        true

        print.tmp.printerfeatures.PDF.can_change_plex
        false

        print.tmp.printerfeatures.PDF.can_change_printincolor
        true

        print.tmp.printerfeatures.PDF.can_change_resolution
        false

        print.tmp.printerfeatures.PDF.can_change_spoolercommand
        false

        print.tmp.printerfeatures.PDF.colorspace.0.name
        default

        print.tmp.printerfeatures.PDF.colorspace.count
        1

        print.tmp.printerfeatures.PDF.has_special_printerfeatures
        true

        print.tmp.printerfeatures.PDF.orientation.0.name
        portrait

        print.tmp.printerfeatures.PDF.orientation.1.name
        landscape

        print.tmp.printerfeatures.PDF.orientation.count
        2

        print.tmp.printerfeatures.PDF.paper.0.height_mm
        210

        print.tmp.printerfeatures.PDF.paper.0.is_inch
        false

        print.tmp.printerfeatures.PDF.paper.0.name
        A5

        print.tmp.printerfeatures.PDF.paper.0.width_mm
        148

        print.tmp.printerfeatures.PDF.paper.1.height_mm
        297

        print.tmp.printerfeatures.PDF.paper.1.is_inch
        false

        print.tmp.printerfeatures.PDF.paper.1.name
        A4

        print.tmp.printerfeatures.PDF.paper.1.width_mm
        210

        print.tmp.printerfeatures.PDF.paper.2.height_mm
        420

        print.tmp.printerfeatures.PDF.paper.2.is_inch
        false

        print.tmp.printerfeatures.PDF.paper.2.name
        A3

        print.tmp.printerfeatures.PDF.paper.2.width_mm
        297

        print.tmp.printerfeatures.PDF.paper.3.height_mm
        279

        print.tmp.printerfeatures.PDF.paper.3.is_inch
        true

        print.tmp.printerfeatures.PDF.paper.3.name
        Letter

        print.tmp.printerfeatures.PDF.paper.3.width_mm
        215

        print.tmp.printerfeatures.PDF.paper.4.height_mm
        355

        print.tmp.printerfeatures.PDF.paper.4.is_inch
        true

        print.tmp.printerfeatures.PDF.paper.4.name
        Legal

        print.tmp.printerfeatures.PDF.paper.4.width_mm
        215

        print.tmp.printerfeatures.PDF.paper.5.height_mm
        431

        print.tmp.printerfeatures.PDF.paper.5.is_inch
        true

        print.tmp.printerfeatures.PDF.paper.5.name
        Tabloid

        print.tmp.printerfeatures.PDF.paper.5.width_mm
        279

        print.tmp.printerfeatures.PDF.paper.6.height_mm
        254

        print.tmp.printerfeatures.PDF.paper.6.is_inch
        true

        print.tmp.printerfeatures.PDF.paper.6.name
        Executive

        print.tmp.printerfeatures.PDF.paper.6.width_mm
        190

        print.tmp.printerfeatures.PDF.paper.count
        7

        print.tmp.printerfeatures.PDF.plex.0.name
        default

        print.tmp.printerfeatures.PDF.plex.count
        1

        print.tmp.printerfeatures.PDF.resolution.0.name
        default

        print.tmp.printerfeatures.PDF.resolution.count
        1

        print.tmp.printerfeatures.PDF.supports_colorspace_change
        false

        print.tmp.printerfeatures.PDF.supports_downloadfonts_change
        false

        print.tmp.printerfeatures.PDF.supports_jobtitle_change
        false

        print.tmp.printerfeatures.PDF.supports_orientation_change
        true

        print.tmp.printerfeatures.PDF.supports_paper_size_change
        true

        print.tmp.printerfeatures.PDF.supports_plex_change
        false

        print.tmp.printerfeatures.PDF.supports_printincolor_change
        true

        print.tmp.printerfeatures.PDF.supports_resolution_change
        false

        print.tmp.printerfeatures.PDF.supports_spoolercommand_change
        false

        print.tmp.printerfeatures.PostScript/default.can_change_colorspace
        false

        print.tmp.printerfeatures.PostScript/default.can_change_downloadfonts
        false

        print.tmp.printerfeatures.PostScript/default.can_change_jobtitle
        false

        print.tmp.printerfeatures.PostScript/default.can_change_num_copies
        true

        print.tmp.printerfeatures.PostScript/default.can_change_orientation
        true

        print.tmp.printerfeatures.PostScript/default.can_change_paper_size
        true

        print.tmp.printerfeatures.PostScript/default.can_change_plex
        false

        print.tmp.printerfeatures.PostScript/default.can_change_printincolor
        true

        print.tmp.printerfeatures.PostScript/default.can_change_resolution
        false

        print.tmp.printerfeatures.PostScript/default.can_change_spoolercommand
        true

        print.tmp.printerfeatures.PostScript/default.colorspace.0.name
        default

        print.tmp.printerfeatures.PostScript/default.colorspace.count
        1

        print.tmp.printerfeatures.PostScript/default.has_special_printerfeatures
        true

        print.tmp.printerfeatures.PostScript/default.orientation.0.name
        portrait

        print.tmp.printerfeatures.PostScript/default.orientation.1.name
        landscape

        print.tmp.printerfeatures.PostScript/default.orientation.count
        2

        print.tmp.printerfeatures.PostScript/default.paper.0.height_mm
        210

        print.tmp.printerfeatures.PostScript/default.paper.0.is_inch
        false

        print.tmp.printerfeatures.PostScript/default.paper.0.name
        A5

        print.tmp.printerfeatures.PostScript/default.paper.0.width_mm
        148

        print.tmp.printerfeatures.PostScript/default.paper.1.height_mm
        297

        print.tmp.printerfeatures.PostScript/default.paper.1.is_inch
        false

        print.tmp.printerfeatures.PostScript/default.paper.1.name
        A4

        print.tmp.printerfeatures.PostScript/default.paper.1.width_mm
        210

        print.tmp.printerfeatures.PostScript/default.paper.2.height_mm
        420

        print.tmp.printerfeatures.PostScript/default.paper.2.is_inch
        false

        print.tmp.printerfeatures.PostScript/default.paper.2.name
        A3

        print.tmp.printerfeatures.PostScript/default.paper.2.width_mm
        297

        print.tmp.printerfeatures.PostScript/default.paper.3.height_mm
        279

        print.tmp.printerfeatures.PostScript/default.paper.3.is_inch
        true

        print.tmp.printerfeatures.PostScript/default.paper.3.name
        Letter

        print.tmp.printerfeatures.PostScript/default.paper.3.width_mm
        215

        print.tmp.printerfeatures.PostScript/default.paper.4.height_mm
        355

        print.tmp.printerfeatures.PostScript/default.paper.4.is_inch
        true

        print.tmp.printerfeatures.PostScript/default.paper.4.name
        Legal

        print.tmp.printerfeatures.PostScript/default.paper.4.width_mm
        215

        print.tmp.printerfeatures.PostScript/default.paper.5.height_mm
        431

        print.tmp.printerfeatures.PostScript/default.paper.5.is_inch
        true

        print.tmp.printerfeatures.PostScript/default.paper.5.name
        Tabloid

        print.tmp.printerfeatures.PostScript/default.paper.5.width_mm
        279

        print.tmp.printerfeatures.PostScript/default.paper.6.height_mm
        254

        print.tmp.printerfeatures.PostScript/default.paper.6.is_inch
        true

        print.tmp.printerfeatures.PostScript/default.paper.6.name
        Executive

        print.tmp.printerfeatures.PostScript/default.paper.6.width_mm
        190

        print.tmp.printerfeatures.PostScript/default.paper.count
        7

        print.tmp.printerfeatures.PostScript/default.plex.0.name
        default

        print.tmp.printerfeatures.PostScript/default.plex.count
        1

        print.tmp.printerfeatures.PostScript/default.resolution.0.name
        default

        print.tmp.printerfeatures.PostScript/default.resolution.count
        1

        print.tmp.printerfeatures.PostScript/default.supports_colorspace_change
        false

        print.tmp.printerfeatures.PostScript/default.supports_downloadfonts_change
        false

        print.tmp.printerfeatures.PostScript/default.supports_jobtitle_change
        false

        print.tmp.printerfeatures.PostScript/default.supports_orientation_change
        true

        print.tmp.printerfeatures.PostScript/default.supports_paper_size_change
        true

        print.tmp.printerfeatures.PostScript/default.supports_plex_change
        false

        print.tmp.printerfeatures.PostScript/default.supports_printincolor_change
        true

        print.tmp.printerfeatures.PostScript/default.supports_resolution_change
        false

        print.tmp.printerfeatures.PostScript/default.supports_spoolercommand_change
        true

        print.tmp.printerfeatures.hp-LaserJet-4350.can_change_colorspace
        false

        print.tmp.printerfeatures.hp-LaserJet-4350.can_change_downloadfonts
        false

        print.tmp.printerfeatures.hp-LaserJet-4350.can_change_jobtitle
        false

        print.tmp.printerfeatures.hp-LaserJet-4350.can_change_num_copies
        true

        print.tmp.printerfeatures.hp-LaserJet-4350.can_change_orientation
        true

        print.tmp.printerfeatures.hp-LaserJet-4350.can_change_paper_size
        true

        print.tmp.printerfeatures.hp-LaserJet-4350.can_change_plex
        false

        print.tmp.printerfeatures.hp-LaserJet-4350.can_change_printincolor
        true

        print.tmp.printerfeatures.hp-LaserJet-4350.can_change_resolution
        false

        print.tmp.printerfeatures.hp-LaserJet-4350.can_change_spoolercommand
        false

        print.tmp.printerfeatures.hp-LaserJet-4350.colorspace.0.name
        default

        print.tmp.printerfeatures.hp-LaserJet-4350.colorspace.count
        1

        print.tmp.printerfeatures.hp-LaserJet-4350.has_special_printerfeatures
        true

        print.tmp.printerfeatures.hp-LaserJet-4350.orientation.0.name
        portrait

        print.tmp.printerfeatures.hp-LaserJet-4350.orientation.1.name
        landscape

        print.tmp.printerfeatures.hp-LaserJet-4350.orientation.count
        2

        print.tmp.printerfeatures.hp-LaserJet-4350.paper.0.height_mm
        210

        print.tmp.printerfeatures.hp-LaserJet-4350.paper.0.is_inch
        false

        print.tmp.printerfeatures.hp-LaserJet-4350.paper.0.name
        A5

        print.tmp.printerfeatures.hp-LaserJet-4350.paper.0.width_mm
        148

        print.tmp.printerfeatures.hp-LaserJet-4350.paper.1.height_mm
        297

        print.tmp.printerfeatures.hp-LaserJet-4350.paper.1.is_inch
        false

        print.tmp.printerfeatures.hp-LaserJet-4350.paper.1.name
        A4

        print.tmp.printerfeatures.hp-LaserJet-4350.paper.1.width_mm
        210

        print.tmp.printerfeatures.hp-LaserJet-4350.paper.2.height_mm
        420

        print.tmp.printerfeatures.hp-LaserJet-4350.paper.2.is_inch
        false

        print.tmp.printerfeatures.hp-LaserJet-4350.paper.2.name
        A3

        print.tmp.printerfeatures.hp-LaserJet-4350.paper.2.width_mm
        297

        print.tmp.printerfeatures.hp-LaserJet-4350.paper.3.height_mm
        279

        print.tmp.printerfeatures.hp-LaserJet-4350.paper.3.is_inch
        true

        print.tmp.printerfeatures.hp-LaserJet-4350.paper.3.name
        Letter

        print.tmp.printerfeatures.hp-LaserJet-4350.paper.3.width_mm
        215

        print.tmp.printerfeatures.hp-LaserJet-4350.paper.4.height_mm
        355

        print.tmp.printerfeatures.hp-LaserJet-4350.paper.4.is_inch
        true

        print.tmp.printerfeatures.hp-LaserJet-4350.paper.4.name
        Legal

        print.tmp.printerfeatures.hp-LaserJet-4350.paper.4.width_mm
        215

        print.tmp.printerfeatures.hp-LaserJet-4350.paper.5.height_mm
        431

        print.tmp.printerfeatures.hp-LaserJet-4350.paper.5.is_inch
        true

        print.tmp.printerfeatures.hp-LaserJet-4350.paper.5.name
        Tabloid

        print.tmp.printerfeatures.hp-LaserJet-4350.paper.5.width_mm
        279

        print.tmp.printerfeatures.hp-LaserJet-4350.paper.6.height_mm
        254

        print.tmp.printerfeatures.hp-LaserJet-4350.paper.6.is_inch
        true

        print.tmp.printerfeatures.hp-LaserJet-4350.paper.6.name
        Executive

        print.tmp.printerfeatures.hp-LaserJet-4350.paper.6.width_mm
        190

        print.tmp.printerfeatures.hp-LaserJet-4350.paper.count
        7

        print.tmp.printerfeatures.hp-LaserJet-4350.plex.0.name
        default

        print.tmp.printerfeatures.hp-LaserJet-4350.plex.count
        1

        print.tmp.printerfeatures.hp-LaserJet-4350.resolution.0.name
        default

        print.tmp.printerfeatures.hp-LaserJet-4350.resolution.count
        1

        print.tmp.printerfeatures.hp-LaserJet-4350.supports_colorspace_change
        false

        print.tmp.printerfeatures.hp-LaserJet-4350.supports_downloadfonts_change
        false

        print.tmp.printerfeatures.hp-LaserJet-4350.supports_jobtitle_change
        false

        print.tmp.printerfeatures.hp-LaserJet-4350.supports_orientation_change
        true

        print.tmp.printerfeatures.hp-LaserJet-4350.supports_paper_size_change
        true

        print.tmp.printerfeatures.hp-LaserJet-4350.supports_plex_change
        false

        print.tmp.printerfeatures.hp-LaserJet-4350.supports_printincolor_change
        true

        print.tmp.printerfeatures.hp-LaserJet-4350.supports_resolution_change
        false

        print.tmp.printerfeatures.hp-LaserJet-4350.supports_spoolercommand_change
        false

        privacy.clearOnShutdown.cookies
        false

        privacy.clearOnShutdown.offlineApps
        true

        privacy.cpd.siteSettings
        true

        privacy.item.offlineApps
        true

        privacy.sanitize.migrateFx3Prefs
        true

        security.warn_viewing_mixed
        false

  Graphics

        GPU Accelerated Windows
        0/1

Question information

Language:
English Edit question
Status:
Solved
For:
Ubuntu apt Edit question
Assignee:
No assignee Edit question
Solved by:
cmnorton
Solved:
Last query:
Last reply:
Revision history for this message
cmnorton (octopusgrabbus) said :
#1

I apologize for reporting a bug this way. Literally, ubuntu-bug crashed in a Python module. Asking a question and converting to a bug is the only way I could submit a bug. If anyone has guidelines on either going back to Firefox 4 or fixing this, I would appreciate it.
Thanks.
cmn

Traceback (most recent call last):
  File "/usr/share/apport/apport-gtk", line 368, in <module>
    app.run_argv()
  File "/usr/lib/python2.6/dist-packages/apport/ui.py", line 553, in run_argv
    return self.run_report_bug()
  File "/usr/lib/python2.6/dist-packages/apport/ui.py", line 369, in run_report_bug
    self.collect_info(symptom_script)
  File "/usr/lib/python2.6/dist-packages/apport/ui.py", line 772, in collect_info
    self.crashdb = get_crashdb(None, self.report['CrashDB'])
  File "/usr/lib/python2.6/dist-packages/apport/crashdb.py", line 536, in get_crashdb
    db = settings['databases'][name]
KeyError: 'ubuntu-mozilla-ppa-bugs'
cnorton@hiawatha:~/projects/clojure/test_csv$

Revision history for this message
actionparsnip (andrew-woodhead666) said :
#2

Can you give the output of:

lsb_release -a

Thanks

Revision history for this message
cmnorton (octopusgrabbus) said :
#3

Distributor ID: Ubuntu
Description: Ubuntu 10.04.2 LTS
Release: 10.04
Codename: lucid

Revision history for this message
actionparsnip (andrew-woodhead666) said :
#4

Ok and how did you install firefox 5?

Revision history for this message
cmnorton (octopusgrabbus) said :
#5

Strangely, I admit. I didn't install it in a uniform way. I unpacked the kit, and could not find an install, and wound up moving the binary and then trying to re-install everything from synaptic. Should I try to re-install everything from Synaptic?

Revision history for this message
actionparsnip (andrew-woodhead666) said :
#6

sudo add-apt-repository ppa:mozillateam/firefox-next; sudo apt-get update; sudo apt-get upgrade

Should give firefox 5. I'm not sure of it's release or stability as I do ot use Firefox at all. Maybe it's beta and not to be used by regular users. You should make sure it is stable.

Revision history for this message
cmnorton (octopusgrabbus) said :
#7

It's ubufox that's also not installing.
Preparing to replace ubufox 0.9-0ubuntu1~mfs~lucid1 (using .../ubufox_0.9.1-0ubuntu0.10.04.1~mfn3_all.deb) ...
Unpacking replacement ubufox ...
dpkg: error processing /var/cache/apt/archives/ubufox_0.9.1-0ubuntu0.10.04.1~mfn3_all.deb (--unpack):
 trying to overwrite '/etc/xul-ext/ubufox.js', which is also in package xul-ext-ubufox 0:0.9-0ubuntu1~mfs~lucid1
Errors were encountered while processing:
 /var/cache/apt/archives/ubufox_0.9.1-0ubuntu0.10.04.1~mfn3_all.deb
E: Sub-process /usr/bin/dpkg returned an error code (1)

Revision history for this message
actionparsnip (andrew-woodhead666) said :
#8

sudo dpkg --force-all -i /var/cache/apt/archives/ubufox_0.9.1-0ubuntu0.10.04.1~mfn3_all.deb; sudo apt-get -f install

Should do it. You should also inform the PPA maintainer that there is an issue with the files. I suggest you paste the text you pasted before to highlight the issue.

Revision history for this message
cmnorton (octopusgrabbus) said :
#9

Thanks.

Revision history for this message
actionparsnip (andrew-woodhead666) said :
#10

Be sure to inform the PPA maintainer. This will make sure no other users get the same issue

Revision history for this message
cmnorton (octopusgrabbus) said :
#11

How do I find out who the PPA maintainer is?

Revision history for this message
Eliah Kagan (degeneracypressure) said :
#12

The PPA is ppa:mozillateam/firefox-next, so the Launchpad page for the PPA is https://launchpad.net/~mozillateam/+archive/firefox-next. That page tells you how to contact the PPA maintainer, and also how to report a bug against software provided by the PPA. I recommend the latter (check https://bugs.launchpad.net/ubuntu-mozilla-ppa-bugs first to see if the bug has already been reported).

Revision history for this message
cmnorton (octopusgrabbus) said :
#13

It's there already. I went and looked.

 Charles M Norton
Database Programmer/Systems Integrator

----- Original Message ----
From: Eliah Kagan <email address hidden>
To: <email address hidden>
Sent: Mon, June 27, 2011 4:16:10 PM
Subject: Re: [Question #162846]: Problem With Firefox

Your question #162846 on apt in Ubuntu changed:
https://answers.launchpad.net/ubuntu/+source/apt/+question/162846

Eliah Kagan posted a new comment:
The PPA is ppa:mozillateam/firefox-next, so the Launchpad page for the
PPA is https://launchpad.net/~mozillateam/+archive/firefox-next. That
page tells you how to contact the PPA maintainer, and also how to report
a bug against software provided by the PPA. I recommend the latter
(check https://bugs.launchpad.net/ubuntu-mozilla-ppa-bugs first to see
if the bug has already been reported).

--
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