Codec + Mixer: IDT 92HD75B2X5 - STAC92xx Analog (DUPLEX) Audio device [0403]: ATI Technologies Inc SBx00 Azalia (Intel HDA) [1002:4383] - no sound on Hewlett-Packard / Compaq Presario CQ61 Notebook PC in Ubuntu 9.10 - using ALSA driver 1.0.20

Please send us the full terminal output from step 3 and step 4 from this procedure:

https://help.ubuntu.com/community/SoundTroubleshootingProcedure

Please also specify the exact model and make of your PC (if possible) on this thread

No sound on Ubuntu 9.10

Thanks for your interest Mark. I attach the results of the
SoundTroubleshootingProcedure and a copy of the commands the site
recommended. Hopefully you can decipher something significant from these.
Otherwise I could go back to version 9.04 which works well on another
computer.
Brian Busby

On Mon, Feb 8, 2010 at 6:45 PM, Mark Rijckenberg <
<email address hidden>> wrote:

> Your question #100293 on software-center in ubuntu changed:
>
> https://answers.launchpad.net/ubuntu/+source/software-center/+question/100293
>
> Status: Open => Needs information
>
> Mark Rijckenberg requested for more information:
> Please send us the full terminal output from step 3 and step 4 from this
> procedure:
>
> https://help.ubuntu.com/community/SoundTroubleshootingProcedure
>
> Please also specify the exact model and make of your PC (if possible) on
> this thread
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
>
> https://answers.launchpad.net/ubuntu/+source/software-center/+question/100293
>
> You received this question notification because you are a direct
> subscriber of the question.
>

Attachments don't work on answers.launchpad.net.

Please copy-paste the Terminal output at this location using Mozilla Firefox:

https://answers.launchpad.net/ubuntu/+source/alsa-driver/+question/100293

Please also specify the exact model and make of your PC (if possible) on this thread

          system Presario CQ61 Notebook PC
No sound in Ubuntu 9.10 - output from step 3 good luck!

brian910@brian910:~$ wget -O alsa-info.sh http://212.20.107.51/alsa-info.sh
--2010-02-11 09:57:16-- http://212.20.107.51/alsa-info.sh
Connecting to 212.20.107.51:80... connected.
HTTP request sent, awaiting response... 302 Found
Location: http://git.alsa-project.org/?p=alsa-driver.git;a=blob_plain;f=utils/alsa-info.sh [following]
--2010-02-11 09:57:17-- http://git.alsa-project.org/?p=alsa-driver.git;a=blob_plain;f=utils/alsa-info.sh
Resolving git.alsa-project.org... 212.20.107.51
Reusing existing connection to 212.20.107.51:80.
HTTP request sent, awaiting response... 200 OK
Length: unspecified [text/plain]
Saving to: `alsa-info.sh'

    [ <=> ] 26,584 21.6K/s in 1.2s

2010-02-11 09:57:19 (21.6 KB/s) - `alsa-info.sh' saved [26584]

brian910@brian910:~$ bash alsa-info.sh --pastebin
ALSA Information Script v 0.4.58
--------------------------------

This script visits the following commands/files to collect diagnostic
information about your ALSA installation and sound related hardware.

  dmesg
  lspci
  lsmod
  aplay
  amixer
  alsactl
  /proc/asound/
  /sys/class/sound/
  ~/.asoundrc (etc.)

See 'alsa-info.sh --help' for command line options.

Automatically upload ALSA information to pastebin? [y/N] : y
Uploading information to www.pastebin.ca ... Done!

Your ALSA information is located at http://pastebin.ca/1793181

Please inform the person helping you.

brian910@brian910:~$ bash alsa-info.sh --pastebin
ALSA Information Script v 0.4.58
--------------------------------

This script visits the following commands/files to collect diagnostic
information about your ALSA installation and sound related hardware.

  dmesg
  lspci
  lsmod
  aplay
  amixer
  alsactl
  /proc/asound/
  /sys/class/sound/
  ~/.asoundrc (etc.)

See 'alsa-info.sh --help' for command line options.

Automatically upload ALSA information to pastebin? [y/N] : y
Uploading information to www.pastebin.ca ... Done!

Your ALSA information is located at http://pastebin.ca/1793188

Please inform the person helping you.

brian910@brian910:~$ ^C
brian910@brian910:~$ ^C
brian910@brian910:~$ ^C
brian910@brian910:~$ cat /proc/asound/cards; sudo rm /etc/asound.conf; sudo rm -r ~/.pulse ~/.asound* ;sudo rm ~/.pulse-cookie; sudo aptitude install paman gnome-alsamixer libasound2-plugins padevchooser libsdl1.2debian-pulseaudio; aplay -l; sudo lshw -C sound; sudo lshw -short;ls -lart /dev/snd; cat /dev/sndstat; lspci -nn; sudo which alsactl; sudo fuser -v /dev/dsp /dev/snd/* ; dpkg -S bin/slmodemd; sudo /etc/init.d/sl-modem-daemon status; lsmod | grep snd
 0 [SB ]: HDA-Intel - HDA ATI SB
                      HDA ATI SB at 0xf0300000 irq 16
 1 [HDMI ]: HDA-Intel - HDA ATI HDMI
                      HDA ATI HDMI at 0xf0210000 irq 19
[sudo] password for brian910:
rm: cannot remove `/etc/asound.conf': No such file or directory
rm: cannot remove `/home/brian910/.asound*': No such file or directory
Reading package lists... Done
Building dependency tree
Reading state information... Done
Initializing package states... Done
Writing extended state information... Done
The following NEW packages will be installed:
  gnome-alsamixer libgconfmm-2.6-1c2{a} libglademm-2.4-1c2a{a}
  libsdl1.2debian-pulseaudio padevchooser paman paprefs{a} pavucontrol{a}
  pavumeter{a} pulseaudio-module-zeroconf{a}
The following packages will be REMOVED:
  libsdl1.2debian-alsa{a} linux-headers-2.6.31-14{u}
  linux-headers-2.6.31-14-generic{u}
0 packages upgraded, 10 newly installed, 3 to remove and 16 not upgraded.
Need to get 716kB of archives. After unpacking 78.6MB will be freed.
Do you want to continue? [Y/n/?] y
Writing extended state information... Done
Get:1 http://au.archive.ubuntu.com karmic/universe gnome-alsamixer 0.9.7~cvs.20060916.ds.1-2 [53.7kB]
Get:2 http://au.archive.ubuntu.com karmic/main libgconfmm-2.6-1c2 2.24.0-2 [31.4kB]
Get:3 http://au.archive.ubuntu.com karmic/main libglademm-2.4-1c2a 2.6.7-2 [21.7kB]
Get:4 http://au.archive.ubuntu.com karmic/universe pavumeter 0.9.3-1ubuntu1 [29.2kB]
Get:5 http://au.archive.ubuntu.com karmic/universe pavucontrol 0.9.8+git20090701-0ubuntu2 [120kB]
Get:6 http://au.archive.ubuntu.com karmic/universe paman 0.9.4-1ubuntu2 [92.2kB]
Get:7 http://au.archive.ubuntu.com karmic-updates/main pulseaudio-module-zeroconf 1:0.9.19-0ubuntu4.1 [20.2kB]
Get:8 http://au.archive.ubuntu.com karmic/universe paprefs 0.9.8+git20090825-0ubuntu2 [111kB]
Get:9 http://au.archive.ubuntu.com karmic/universe padevchooser 0.9.3-2ubuntu4 [20.2kB]
Get:10 http://au.archive.ubuntu.com karmic/universe libsdl1.2debian-pulseaudio 1.2.13-4ubuntu4 [216kB]
Fetched 716kB in 6s (111kB/s)
(Reading database ... 135943 files and directories currently installed.)
Removing linux-headers-2.6.31-14-generic ...
Removing linux-headers-2.6.31-14 ...
dpkg: libsdl1.2debian-alsa: dependency problems, but removing anyway as you requested:
 libsdl1.2debian depends on libsdl1.2debian-alsa (= 1.2.13-4ubuntu4) | libsdl1.2debian-all (= 1.2.13-4ubuntu4) | libsdl1.2debian-esd (= 1.2.13-4ubuntu4) | libsdl1.2debian-oss (= 1.2.13-4ubuntu4) | libsdl1.2debian-nas (= 1.2.13-4ubuntu4) | libsdl1.2debian-pulseaudio (= 1.2.13-4ubuntu4); however:
  Package libsdl1.2debian-alsa is to be removed.
  Package libsdl1.2debian-all is not installed.
  Package libsdl1.2debian-esd is not installed.
  Package libsdl1.2debian-oss is not installed.
  Package libsdl1.2debian-nas is not installed.
  Package libsdl1.2debian-pulseaudio is not installed.
Removing libsdl1.2debian-alsa ...
Processing triggers for libc-bin ...
ldconfig deferred processing now taking place
Selecting previously deselected package gnome-alsamixer.
(Reading database ... 118171 files and directories currently installed.)
Unpacking gnome-alsamixer (from .../gnome-alsamixer_0.9.7~cvs.20060916.ds.1-2_i386.deb) ...
Selecting previously deselected package libgconfmm-2.6-1c2.
Unpacking libgconfmm-2.6-1c2 (from .../libgconfmm-2.6-1c2_2.24.0-2_i386.deb) ...
Selecting previously deselected package libglademm-2.4-1c2a.
Unpacking libglademm-2.4-1c2a (from .../libglademm-2.4-1c2a_2.6.7-2_i386.deb) ...
Selecting previously deselected package pavumeter.
Unpacking pavumeter (from .../pavumeter_0.9.3-1ubuntu1_i386.deb) ...
Selecting previously deselected package pavucontrol.
Unpacking pavucontrol (from .../pavucontrol_0.9.8+git20090701-0ubuntu2_i386.deb) ...
Selecting previously deselected package paman.
Unpacking paman (from .../paman_0.9.4-1ubuntu2_i386.deb) ...
Selecting previously deselected package pulseaudio-module-zeroconf.
Unpacking pulseaudio-module-zeroconf (from .../pulseaudio-module-zeroconf_1%3a0.9.19-0ubuntu4.1_i386.deb) ...
Selecting previously deselected package paprefs.
Unpacking paprefs (from .../paprefs_0.9.8+git20090825-0ubuntu2_i386.deb) ...
Selecting previously deselected package padevchooser.
Unpacking padevchooser (from .../padevchooser_0.9.3-2ubuntu4_i386.deb) ...
Selecting previously deselected package libsdl1.2debian-pulseaudio.
Unpacking libsdl1.2debian-pulseaudio (from .../libsdl1.2debian-pulseaudio_1.2.13-4ubuntu4_i386.deb) ...
Processing triggers for man-db ...
Processing triggers for desktop-file-utils ...
Setting up gnome-alsamixer (0.9.7~cvs.20060916.ds.1-2) ...

Setting up libgconfmm-2.6-1c2 (2.24.0-2) ...

Setting up libglademm-2.4-1c2a (2.6.7-2) ...

Setting up pavumeter (0.9.3-1ubuntu1) ...

Setting up pavucontrol (0.9.8+git20090701-0ubuntu2) ...

Setting up paman (0.9.4-1ubuntu2) ...

Setting up pulseaudio-module-zeroconf (1:0.9.19-0ubuntu4.1) ...
Setting up paprefs (0.9.8+git20090825-0ubuntu2) ...

Setting up padevchooser (0.9.3-2ubuntu4) ...

Setting up libsdl1.2debian-pulseaudio (1.2.13-4ubuntu4) ...

Processing triggers for libc-bin ...
ldconfig deferred processing now taking place
Reading package lists... Done
Building dependency tree
Reading state information... Done
Reading extended state information
Initializing package states... Done
Writing extended state information... Done

**** List of PLAYBACK Hardware Devices ****
card 0: SB [HDA ATI SB], device 0: STAC92xx Analog [STAC92xx Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 1: HDMI [HDA ATI HDMI], device 3: ATI HDMI [ATI HDMI]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
  *-multimedia
       description: Audio device
       product: R700 Audio Device [Radeon HD 4000 Series]
       vendor: ATI Technologies Inc
       physical id: 0.1
       bus info: pci@0000:01:00.1
       version: 00
       width: 32 bits
       clock: 33MHz
       capabilities: pm pciexpress msi bus_master cap_list
       configuration: driver=HDA Intel latency=0
       resources: irq:19 memory:f0210000-f0213fff
  *-multimedia
       description: Audio device
       product: SBx00 Azalia (Intel HDA)
       vendor: ATI Technologies Inc
       physical id: 14.2
       bus info: pci@0000:00:14.2
       version: 00
       width: 64 bits
       clock: 33MHz
       capabilities: pm bus_master cap_list
       configuration: driver=HDA Intel latency=64
       resources: irq:16 memory:f0300000-f0303fff
H/W path Device Class Description
====================================================
                             system Presario CQ61 Notebook PC
/0 bus 3652
/0/0 memory 1MiB BIOS
/0/c processor AMD Athlon(tm) II Dual-Core M320
/0/c/d memory 128KiB L1 cache
/0/c/e memory 512KiB L1 cache
/0/10 memory 4GiB System Memory
/0/10/0 memory 2GiB DIMM DDR2 Synchronous 800 MHz (1.2
/0/10/1 memory 2GiB DIMM DDR2 Synchronous 800 MHz (1.2
/0/100 bridge RS780 Host Bridge Alternate
/0/100/2 bridge RS780 PCI to PCI bridge (ext gfx port 0
/0/100/2/0 display M92 LP [Mobility Radeon HD 4300 Series]
/0/100/2/0.1 multimedia R700 Audio Device [Radeon HD 4000 Serie
/0/100/5 bridge RS780 PCI to PCI bridge (PCIE port 1)
/0/100/5/0 wmaster0 network AR9285 Wireless Network Adapter (PCI-Ex
/0/100/6 bridge RS780 PCI to PCI bridge (PCIE port 2)
/0/100/6/0 eth0 network RTL8101E/RTL8102E PCI Express Fast Ethe
/0/100/11 scsi0 storage SB700/SB800 SATA Controller [AHCI mode]
/0/100/11/0 /dev/sda disk 320GB ST9320423AS
/0/100/11/0/1 /dev/sda1 volume 199MiB Windows NTFS volume
/0/100/11/0/2 /dev/sda2 volume 200GiB Windows NTFS volume
/0/100/11/0/3 /dev/sda3 volume 93GiB EXT3 volume
/0/100/11/0/4 /dev/sda4 volume 4737MiB Extended partition
/0/100/11/0/4/5 /dev/sda5 volume 4737MiB Linux swap / Solaris partition
/0/100/11/1 /dev/cdrom disk DVDRAM GT20L
/0/100/12 bus SB700/SB800 USB OHCI0 Controller
/0/100/12.1 bus SB700 USB OHCI1 Controller
/0/100/12.2 bus SB700/SB800 USB EHCI Controller
/0/100/13 bus SB700/SB800 USB OHCI0 Controller
/0/100/13.1 bus SB700 USB OHCI1 Controller
/0/100/13.2 bus SB700/SB800 USB EHCI Controller
/0/100/14 bus SBx00 SMBus Controller
/0/100/14.2 multimedia SBx00 Azalia (Intel HDA)
/0/100/14.3 bridge SB700/SB800 LPC host controller
/0/100/14.4 bridge SBx00 PCI to PCI Bridge
/0/101 bridge K10 [Opteron, Athlon64, Sempron] HyperT
/0/102 bridge K10 [Opteron, Athlon64, Sempron] Addres
/0/103 bridge K10 [Opteron, Athlon64, Sempron] DRAM C
/0/104 bridge K10 [Opteron, Athlon64, Sempron] Miscel
/0/105 bridge K10 [Opteron, Athlon64, Sempron] Link C
/0/1 scsi2 storage
/0/1/0.0.0 /dev/sdb disk 4009MB SCSI Disk
/0/1/0.0.0/1 /dev/sdb1 volume 3600MiB Windows FAT volume
/0/1/0.0.0/2 /dev/sdb2 volume 219MiB Extended partition
/0/1/0.0.0/2/5 /dev/sdb5 volume 219MiB Linux swap / Solaris partition
/1 power EV06047
total 0
crw-rw----+ 1 root audio 116, 2 2010-02-11 09:45 timer
crw-rw----+ 1 root audio 116, 3 2010-02-11 09:45 seq
crw-rw----+ 1 root audio 116, 10 2010-02-11 09:45 hwC1D0
crw-rw----+ 1 root audio 116, 11 2010-02-11 09:45 controlC1
crw-rw----+ 1 root audio 116, 6 2010-02-11 09:45 hwC0D1
crw-rw----+ 1 root audio 116, 7 2010-02-11 09:45 hwC0D0
crw-rw----+ 1 root audio 116, 8 2010-02-11 09:45 controlC0
drwxr-xr-x 2 root root 80 2010-02-11 09:45 by-path
drwxr-xr-x 3 root root 260 2010-02-11 09:45 .
crw-rw----+ 1 root audio 116, 9 2010-02-11 10:41 pcmC1D3p
crw-rw----+ 1 root audio 116, 4 2010-02-11 10:41 pcmC0D0p
crw-rw----+ 1 root audio 116, 5 2010-02-11 10:41 pcmC0D0c
drwxr-xr-x 17 root root 3900 2010-02-11 10:41 ..
Sound Driver:3.8.1a-980706 (ALSA v1.0.20 emulation code)
Kernel: Linux brian910 2.6.31-19-generic #56-Ubuntu SMP Thu Jan 28 01:26:53 UTC 2010 i686
Config options: 0

Installed drivers:
Type 10: ALSA emulation

Card config:
HDA ATI SB at 0xf0300000 irq 16
HDA ATI HDMI at 0xf0210000 irq 19

Audio devices:
0: STAC92xx Analog (DUPLEX)

Synth devices: NOT ENABLED IN CONFIG

Midi devices: NOT ENABLED IN CONFIG

Timers:
31: system timer

Mixers:
0: IDT 92HD75B2X5
1: ATI R6xx HDMI
00:00.0 Host bridge [0600]: Advanced Micro Devices [AMD] RS780 Host Bridge Alternate [1022:9601]
00:02.0 PCI bridge [0604]: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (ext gfx port 0) [1022:9603]
00:05.0 PCI bridge [0604]: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 1) [1022:9605]
00:06.0 PCI bridge [0604]: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 2) [1022:9606]
00:11.0 SATA controller [0106]: ATI Technologies Inc SB700/SB800 SATA Controller [AHCI mode] [1002:4391]
00:12.0 USB Controller [0c03]: ATI Technologies Inc SB700/SB800 USB OHCI0 Controller [1002:4397]
00:12.1 USB Controller [0c03]: ATI Technologies Inc SB700 USB OHCI1 Controller [1002:4398]
00:12.2 USB Controller [0c03]: ATI Technologies Inc SB700/SB800 USB EHCI Controller [1002:4396]
00:13.0 USB Controller [0c03]: ATI Technologies Inc SB700/SB800 USB OHCI0 Controller [1002:4397]
00:13.1 USB Controller [0c03]: ATI Technologies Inc SB700 USB OHCI1 Controller [1002:4398]
00:13.2 USB Controller [0c03]: ATI Technologies Inc SB700/SB800 USB EHCI Controller [1002:4396]
00:14.0 SMBus [0c05]: ATI Technologies Inc SBx00 SMBus Controller [1002:4385] (rev 3c)
00:14.2 Audio device [0403]: ATI Technologies Inc SBx00 Azalia (Intel HDA) [1002:4383]
00:14.3 ISA bridge [0601]: ATI Technologies Inc SB700/SB800 LPC host controller [1002:439d]
00:14.4 PCI bridge [0604]: ATI Technologies Inc SBx00 PCI to PCI Bridge [1002:4384]
00:18.0 Host bridge [0600]: Advanced Micro Devices [AMD] K10 [Opteron, Athlon64, Sempron] HyperTransport Configuration [1022:1200]
00:18.1 Host bridge [0600]: Advanced Micro Devices [AMD] K10 [Opteron, Athlon64, Sempron] Address Map [1022:1201]
00:18.2 Host bridge [0600]: Advanced Micro Devices [AMD] K10 [Opteron, Athlon64, Sempron] DRAM Controller [1022:1202]
00:18.3 Host bridge [0600]: Advanced Micro Devices [AMD] K10 [Opteron, Athlon64, Sempron] Miscellaneous Control [1022:1203]
00:18.4 Host bridge [0600]: Advanced Micro Devices [AMD] K10 [Opteron, Athlon64, Sempron] Link Control [1022:1204]
01:00.0 VGA compatible controller [0300]: ATI Technologies Inc M92 LP [Mobility Radeon HD 4300 Series] [1002:9552]
01:00.1 Audio device [0403]: ATI Technologies Inc R700 Audio Device [Radeon HD 4000 Series] [1002:aa38]
02:00.0 Network controller [0280]: Atheros Communications Inc. AR9285 Wireless Network Adapter (PCI-Express) [168c:002b] (rev 01)
03:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8101E/RTL8102E PCI Express Fast Ethernet controller [10ec:8136] (rev 02)
/sbin/alsactl
                     USER PID ACCESS COMMAND
/dev/snd/controlC0: brian910 1491 F.... pulseaudio
dpkg: *bin/slmodemd* not found.
sudo: /etc/init.d/sl-modem-daemon: command not found
snd_hda_codec_atihdmi 3356 1
snd_hda_codec_idt 59844 1
snd_hda_intel 26920 2
snd_hda_codec 75708 3 snd_hda_codec_atihdmi,snd_hda_codec_idt,snd_hda_intel
snd_hwdep 7200 1 snd_hda_codec
snd_seq_dummy 2656 0
snd_seq_oss 28576 0
snd_seq_midi 6432 0
snd_rawmidi 22208 1 snd_seq_midi
snd_seq_midi_event 6940 2 snd_seq_oss,snd_seq_midi
snd_seq 50224 6 snd_seq_dummy,snd_seq_oss,snd_seq_midi,snd_seq_midi_event
snd_seq_device 6920 5 snd_seq_dummy,snd_seq_oss,snd_seq_midi,snd_rawmidi,snd_seq
snd_pcm_oss 37920 0
snd_mixer_oss 16028 1 snd_pcm_oss
snd_pcm 75296 3 snd_hda_intel,snd_hda_codec,snd_pcm_oss
snd_timer 22276 2 snd_seq,snd_pcm
snd 59204 16 snd_hda_codec_idt,snd_hda_intel,snd_hda_codec,snd_hwdep,snd_seq_oss,snd_rawmidi,snd_seq,snd_seq_device,snd_pcm_oss,snd_mixer_oss,snd_pcm,snd_timer
soundcore 7264 1 snd
snd_page_alloc 9156 2 snd_hda_intel,snd_pcm
brian910@brian910:~$

 question100293 No sound from UBuntu 9.10

 Eureka! It now works.
Thanks very much for your help Mark.

All sound systems are operational now since placing the 3 lines into /etc/modprobe.d/alsa-base.conf.

There was nothing there originally just the "options snd-pcsp index=-2" near the end of the file.
Brian Busby

sigh, im such a noob.. what do i do to get these results.. No sound! I'd like sound!

@t white please made a new question from here: https://answers.launchpad.net/ubuntu/+source/alsa-driver/+addquestion