b43-phy0 ERROR: Firmware file "b43/ucode5.fw" not found -> b43-phy0 ERROR: You must go to http://linuxwireless.org/en/users/Drivers/b43#devicefirmware and download the latest firmware (version 4) -> BCM4306 802.11b/g Wireless LAN Controller [14e4:4320] (rev 03) not working on HP pavillion 7000 in Ubuntu 9.04

Asked by Eduardo

After installation, try to get on the internet and I can't get no networks.

Question information

Language:
English Edit question
Status:
Solved
For:
Ubuntu Edit question
Assignee:
No assignee Edit question
Solved by:
Mark Rijckenberg
Solved:
Last query:
Last reply:
Revision history for this message
Eduardo (erod6998) said :
#1

my wireless card can't get no signal,on HP pavillion 7000.

Revision history for this message
Isaac Bythewood (overshard) said :
#2

We need more information, what kind of wireless card do you have, have you tried installing proprietary drivers, etc.

Revision history for this message
Mark Rijckenberg (markrijckenberg) said :
#3

Hi,

Please first connect your network card to the wireless router using an ethernet cable (also known as a LAN cable).

In order to gather essential troubleshooting information about your wireless card, please follow this procedure:

Step 1: Open Terminal from "Applications->Accessories->
Terminal"

Step 2: Run the following commands (copy-paste each line below to the Terminal then hit <enter> after each line)

cat /etc/lsb-release
sudo iwlist scanning
sudo lshw -C network
lspci -nn
lsusb
uname -a
dmesg | grep ound
dmesg | grep b43
iwconfig

Step 3: Please post results (copy/paste terminal output from each command) on this thread

Keep in mind that one or more of the following 5 basic components need to be configured correctly so that wireless can work correctly in Linux:

Wireless configuration in the BIOS, hardware wireless switch setting, active wireless driver version, the firmware for the wireless chipset (stored as a file in Linux), and the configuration of the wireless parameters in wicd or NetworkManager (SSID broadcast settings, encryption settings, name of wireless interface stored in wicd, the chosen channel for wireless transmission, ...) .

Regards,

Mark

Revision history for this message
Eduardo (erod6998) said :
#4

Mark this is the last after putting all the commands;

o no wireless extensions.

eth0 no wireless extensions.

wmaster0 no wireless extensions.

wlan0 IEEE 802.11bg ESSID:""
          Mode:Managed Frequency:2.417 GHz Access Point: Not-Associated
          Tx-Power=20 dBm
          Retry min limit:7 RTS thr:off Fragment thr=2352 B
          Power Management:off
          Link Quality:0 Signal level:0 Noise level:0
          Rx invalid nwid:0 Rx invalid crypt:0 Rx invalid frag:0
          Tx excessive retries:0 Invalid misc:0 Missed beacon:0

pan0 no wireless extensions.

Revision history for this message
Eduardo (erod6998) said :
#5

also the wireless card the lights are not on.

Revision history for this message
Mark Rijckenberg (markrijckenberg) said :
#6

Hi Eduardo,

I need the output of ALL the commands, not just the output of iwconfig.

Please first connect your network card to the wireless router using an ethernet cable (also known as a LAN cable).

In order to gather essential troubleshooting information about your wireless card, please follow this procedure:

Step 1: Open Terminal from "Applications->Accessories->Terminal"

Step 2: Run the following command (copy-paste the line below into a Terminal, press enter, then enter password when sudo asks for password, then press enter again)

sudo lshw -C network; sudo iwlist scanning; cat /etc/network/interfaces; cat /etc/lsb-release; lspci -nn; lsusb; uname -a; dmesg | grep ound; dmesg | grep b43; iwconfig

Step 3: Please post results (copy/paste terminal output) on this thread

Step 4: Please also specify the exact model and make of your PC (if known) on this thread

==============================================================================================================

Keep in mind that one or more of the following 5 basic components need to be configured correctly so that wireless can work correctly in Linux:

Wireless configuration in the BIOS, hardware wireless switch setting, active wireless driver version, the firmware for the wireless chipset (stored as a file in Linux), and the configuration of the wireless parameters in wicd or NetworkManager (SSID broadcast settings, encryption settings, name of wireless interface stored in wicd, the chosen channel for wireless transmission, ...) .

In case your wireless interface is DISABLED, please make sure the /etc/network/interfaces file only contains the following 4 lines (you can edit the file using the command gksudo gedit /etc/network/interfaces) :

auto lo
iface lo inet loopback
auto <name of wireless interface>
iface <name of wireless interface> inet dhcp

where you need to replace <name of wireless interface> with a real value inside this file: wlan0 or ath0 or eth1 or something like that. You can find the right value by running the command iwconfig

Here is an example of a real, working /etc/network/interfaces file:

auto lo
iface lo inet loopback
auto wlan0
iface wlan0 inet dhcp

Regards,

Mark

Revision history for this message
Eduardo (erod6998) said :
#7

Ok I will

Sent from my iPod

On Jun 13, 2009, at 9:41 AM, Mark Rijckenberg <<email address hidden>
 > wrote:

> Your question #72834 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/72834
>
> Status: Open => Needs information
>
> Mark Rijckenberg requested for more information:
> Hi Eduardo,
>
> I need the output of ALL the commands, not just the output of
> iwconfig.
>
> Please first connect your network card to the wireless router using an
> ethernet cable (also known as a LAN cable).
>
>
> In order to gather essential troubleshooting information about your
> wireless card, please follow this procedure:
>
>
> Step 1: Open Terminal from "Applications->Accessories->Terminal"
>
>
> Step 2: Run the following command (copy-paste the line below into a
> Terminal, press enter, then enter password when sudo asks for
> password, then press enter again)
>
> sudo lshw -C network; sudo iwlist scanning; cat /etc/network/
> interfaces;
> cat /etc/lsb-release; lspci -nn; lsusb; uname -a; dmesg | grep ound;
> dmesg | grep b43; iwconfig
>
>
> Step 3: Please post results (copy/paste terminal output) on this
> thread
>
> Step 4: Please also specify the exact model and make of your PC (if
> known) on this thread
>
> ===
> ===
> ===
> ===
> ===
> ===
> ===
> ===
> ===
> ===
> ===
> ===
> ===
> ===
> ====================================================================
>
> Keep in mind that one or more of the following 5 basic components need
> to be configured correctly so that wireless can work correctly in
> Linux:
>
> Wireless configuration in the BIOS, hardware wireless switch setting,
> active wireless driver version, the firmware for the wireless chipset
> (stored as a file in Linux), and the configuration of the wireless
> parameters in wicd or NetworkManager (SSID broadcast settings,
> encryption settings, name of wireless interface stored in wicd, the
> chosen channel for wireless transmission, ...) .
>
> In case your wireless interface is DISABLED, please make sure the
> /etc/network/interfaces file only contains the following 4 lines (you
> can edit the file using the command gksudo gedit
> /etc/network/interfaces) :
>
>
> auto lo
> iface lo inet loopback
> auto <name of wireless interface>
> iface <name of wireless interface> inet dhcp
>
> where you need to replace <name of wireless interface> with a real
> value
> inside this file: wlan0 or ath0 or eth1 or something like that. You
> can
> find the right value by running the command iwconfig
>
>
> Here is an example of a real, working /etc/network/interfaces file:
>
>
> auto lo
> iface lo inet loopback
> auto wlan0
> iface wlan0 inet dhcp
>
>
> Regards,
>
>
> Mark
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https://answers.launchpad.net/ubuntu/+question/72834
>
> You received this question notification because you are a direct
> subscriber of the question.

Revision history for this message
Eduardo (erod6998) said :
#8

lori@lori-desktop:~$ cat /etc/lsb-release
DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=9.04
DISTRIB_CODENAME=jaunty
DISTRIB_DESCRIPTION="Ubuntu 9.04"
lori@lori-desktop:~$ sudo iwlist scanning
[sudo] password for lori:
lo Interface doesn't support scanning.

eth0 Interface doesn't support scanning.

wmaster0 Interface doesn't support scanning.

wlan0 Interface doesn't support scanning : Network is down

pan0 Interface doesn't support scanning.

lori@lori-desktop:~$ sudo lshw -C network
  *-network:0
       description: Ethernet interface
       product: RTL-8139/8139C/8139C+
       vendor: Realtek Semiconductor Co., Ltd.
       physical id: 8
       bus info: pci@0000:00:08.0
       logical name: eth0
       version: 10
       serial: 00:14:6c:75:f2:c0
       size: 100MB/s
       capacity: 100MB/s
       width: 32 bits
       clock: 33MHz
       capabilities: pm bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd autonegotiation
       configuration: autonegotiation=on broadcast=yes driver=8139too driverversion=0.9.28 duplex=full ip=192.168.0.103 latency=32 link=yes maxlatency=64 mingnt=32 module=8139too multicast=yes port=MII speed=100MB/s
  *-network:1
       description: Network controller
       product: BCM4306 802.11b/g Wireless LAN Controller
       vendor: Broadcom Corporation
       physical id: 9
       bus info: pci@0000:00:09.0
       version: 03
       width: 32 bits
       clock: 33MHz
       capabilities: bus_master
       configuration: driver=b43-pci-bridge latency=32 module=ssb
  *-network:0 DISABLED
       description: Wireless interface
       physical id: 1
       logical name: wlan0
       serial: 00:11:50:01:9b:99
       capabilities: ethernet physical wireless
       configuration: broadcast=yes multicast=yes wireless=IEEE 802.11bg
  *-network:1 DISABLED
       description: Ethernet interface
       physical id: 2
       logical name: pan0
       serial: 22:70:b2:ed:f3:08
       capabilities: ethernet physical
       configuration: broadcast=yes driver=bridge driverversion=2.3 firmware=N/A link=yes multicast=yes
lori@lori-desktop:~$ lspci -nn
00:00.0 Host bridge [0600]: Advanced Micro Devices [AMD] AMD-760 [IGD4-1P] System Controller [1022:700e] (rev 12)
00:01.0 PCI bridge [0604]: Advanced Micro Devices [AMD] AMD-760 [IGD4-1P] AGP Bridge [1022:700f]
00:06.0 VGA compatible controller [0300]: nVidia Corporation NV34 [GeForce FX 5500] [10de:0326] (rev a1)
00:07.0 USB Controller [0c03]: NEC Corporation USB [1033:0035] (rev 43)
00:07.1 USB Controller [0c03]: NEC Corporation USB [1033:0035] (rev 43)
00:07.2 USB Controller [0c03]: NEC Corporation USB 2.0 [1033:00e0] (rev 04)
00:08.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL-8139/8139C/8139C+ [10ec:8139] (rev 10)
00:09.0 Network controller [0280]: Broadcom Corporation BCM4306 802.11b/g Wireless LAN Controller [14e4:4320] (rev 03)
00:0a.0 FireWire (IEEE 1394) [0c00]: Texas Instruments TSB12LV26 IEEE-1394 Controller (Link) [104c:8020]
00:14.0 ISA bridge [0601]: VIA Technologies, Inc. VT82C686 [Apollo Super South] [1106:0686] (rev 40)
00:14.1 IDE interface [0101]: VIA Technologies, Inc. VT82C586A/B/VT82C686/A/B/VT823x/A/C PIPC Bus Master IDE [1106:0571] (rev 06)
00:14.2 USB Controller [0c03]: VIA Technologies, Inc. VT82xxxxx UHCI USB 1.1 Controller [1106:3038] (rev 16)
00:14.3 USB Controller [0c03]: VIA Technologies, Inc. VT82xxxxx UHCI USB 1.1 Controller [1106:3038] (rev 16)
00:14.4 Bridge [0680]: VIA Technologies, Inc. VT82C686 [Apollo Super ACPI] [1106:3057] (rev 40)
lori@lori-desktop:~$ lsusb
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 002: ID 046d:c019 Logitech, Inc. Optical Tilt Wheel Mouse
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 002: ID 049f:000e Compaq Computer Corp. Internet Keyboard
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
lori@lori-desktop:~$ uname -a
Linux lori-desktop 2.6.28-11-generic #42-Ubuntu SMP Fri Apr 17 01:57:59 UTC 2009 i686 GNU/Linux
lori@lori-desktop:~$ dmesg | grep ound
[ 0.804640] ACPI: No dock devices found.
[ 0.813447] pnp: PnP ACPI: found 13 devices
[ 2.322966] isapnp: No Plug & Play device found
[ 2.920235] hub 1-0:1.0: USB hub found
[ 3.005953] hub 2-0:1.0: USB hub found
[ 3.089956] hub 3-0:1.0: USB hub found
[ 3.090601] hub 4-0:1.0: USB hub found
[ 3.091132] hub 5-0:1.0: USB hub found
[ 3.092988] device-mapper: multipath round-robin: version 1.0.0 loaded
[ 3.096499] BIOS EDD facility v0.16 2004-Jun-25, 0 devices found
[ 4.177779] ssb: Sonics Silicon Backplane found on PCI device 0000:00:09.0
[ 11.629391] b43-phy0: Broadcom 4306 WLAN found
[ 23.865177] b43-phy0 ERROR: Firmware file "b43/ucode5.fw" not found
[ 23.964861] b43-phy0 ERROR: Firmware file "b43/ucode5.fw" not found
lori@lori-desktop:~$ dmesg | grep b43
[ 4.173707] b43-pci-bridge 0000:00:09.0: enabling device (0004 -> 0006)
[ 4.174253] b43-pci-bridge 0000:00:09.0: PCI INT A -> Link[LNKD] -> GSI 11 (level, low) -> IRQ 11
[ 11.629391] b43-phy0: Broadcom 4306 WLAN found
[ 23.760640] input: b43-phy0 as /devices/virtual/input/input7
[ 23.840058] b43 ssb0:0: firmware: requesting b43/ucode5.fw
[ 23.865177] b43-phy0 ERROR: Firmware file "b43/ucode5.fw" not found
[ 23.865188] b43-phy0 ERROR: You must go to http://linuxwireless.org/en/users/Drivers/b43#devicefirmware and download the latest firmware (version 4).
[ 23.898007] input: b43-phy0 as /devices/virtual/input/input8
[ 23.958439] b43 ssb0:0: firmware: requesting b43/ucode5.fw
[ 23.964861] b43-phy0 ERROR: Firmware file "b43/ucode5.fw" not found
[ 23.964872] b43-phy0 ERROR: You must go to http://linuxwireless.org/en/users/Drivers/b43#devicefirmware and download the latest firmware (version 4).
lori@lori-desktop:~$ iwconfig
lo no wireless extensions.

eth0 no wireless extensions.

wmaster0 no wireless extensions.

wlan0 IEEE 802.11bg ESSID:""
          Mode:Managed Frequency:2.417 GHz Access Point: Not-Associated
          Tx-Power=20 dBm
          Retry min limit:7 RTS thr:off Fragment thr=2352 B
          Power Management:off
          Link Quality:0 Signal level:0 Noise level:0
          Rx invalid nwid:0 Rx invalid crypt:0 Rx invalid frag:0
          Tx excessive retries:0 Invalid misc:0 Missed beacon:0

pan0 no wireless extensions.

Revision history for this message
Eduardo (erod6998) said :
#9

ALSO MARK,THE WIRELESS CARD THE LIGHTS ARE NOT EVEN ON, I'M NOT RECEIVING ANY SIGNAL FROM THE ROUTER OR ANY ROUTER AT ALL.

Revision history for this message
Best Mark Rijckenberg (markrijckenberg) said :
#10

Hi Eduardo,

I already solved this Broadcom wireless issue on your pc in the past:

https://answers.launchpad.net/ubuntu/+question/67953

Better print it out for future reference :-p

Regards,

Mark

Revision history for this message
Eduardo (erod6998) said :
#11

Thanks Mark Rijckenberg, that solved my question.