UNCLAIMED BCM4306 802.11b/g Wireless LAN Controller [14e4:4320] (rev 03) not working on Dell OptiPlex GX110 in Ubuntu 9.04 - UNCLAIMED means: driver not installed

Asked by Eduardo

My wireless card is not recognised in 9.04. what can I do?

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Mark Rijckenberg
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Mark Rijckenberg (markrijckenberg) said :
#1

Hi,

Please first connect your network card to the wireless router using an ethernet cable (also known as a LAN cable).

In order to gather essential troubleshooting information about your wireless card, please follow this procedure:

Step 1: Open Terminal from "Applications->Accessories->
Terminal"

Step 2: Run the following commands (copy-paste each line below to the Terminal then hit <enter> after each line)

sudo aptitude install hwinfo
hwinfo --netcard
sudo iwlist scanning
sudo lshw -C network
lspci -nn
lsusb
uname -a
dmesg | grep ound
dmesg | grep witch
iwconfig

Step 3: Please post results (copy/paste terminal output from each command) on this thread

Step 4: Please also specify the exact model and make of your PC (if known) on this thread

Keep in mind that one or more of the following 4 basic components need to be configured correctly so that wireless can work correctly in Linux:

Wireless configuration in the BIOS, hardware wireless switch setting, active wireless driver version, and firmware for the wireless chipset (stored as a file in Linux).

Regards,

Mark

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Eduardo (erod6998) said :
#2

My computer is a Dell OptiPlex GX110.

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Mark Rijckenberg (markrijckenberg) said :
#3

Hi,

Please first connect your network card to the wireless router using an ethernet cable (also known as a LAN cable).

In order to gather essential troubleshooting information about your wireless card, please follow this procedure:

Step 1: Open Terminal from "Applications->Accessories->
Terminal"

Step 2: Run the following commands (copy-paste each line below to the Terminal then hit <enter> after each line)

sudo aptitude install hwinfo
hwinfo --netcard
sudo iwlist scanning
sudo lshw -C network
lspci -nn
lsusb
uname -a
dmesg | grep ound
dmesg | grep witch
iwconfig

Step 3: Please post results (copy/paste terminal output from each command) on this thread

Keep in mind that one or more of the following 4 basic components need to be configured correctly so that wireless can work correctly in Linux:

Wireless configuration in the BIOS, hardware wireless switch setting, active wireless driver version, and firmware for the wireless chipset (stored as a file in Linux).

Regards,

Mark

Revision history for this message
Eduardo (erod6998) said :
#4

Ok, mark I put the commands and this is what it came up;

eduardo@eduardo-desktop:~$ sudo aptitude install hwinfo
Reading package lists... Done
Building dependency tree
Reading state information... Done
Reading extended state information
Initializing package states... Done
No packages will be installed, upgraded, or removed.
0 packages upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
Need to get 0B of archives. After unpacking 0B will be used.
Writing extended state information... Done
Reading package lists... Done
Building dependency tree
Reading state information... Done
Reading extended state information
Initializing package states... Done

eduardo@eduardo-desktop:~$ hwinfo --netcard
08: PCI 10c.0: 0200 Ethernet controller
  [Created at pci.310]
  UDI: /org/freedesktop/Hal/devices/pci_10b7_9200
  Unique ID: rBUF.JVdWGUXsl10
  Parent ID: 6NW+.mCtu7+mpnF0
  SysFS ID: /devices/pci0000:00/0000:00:1e.0/0000:01:0c.0
  SysFS BusID: 0000:01:0c.0
  Hardware Class: network
  Model: "Dell OptiPlex GX110"
  Vendor: pci 0x10b7 "3Com Corporation"
  Device: pci 0x9200 "3c905C-TX/TX-M [Tornado]"
  SubVendor: pci 0x1028 "Dell"
  SubDevice: pci 0x00b4 "OptiPlex GX110"
  Revision: 0x78
  Driver: "3c59x"
  Driver Modules: "3c59x"
  Device File: eth0
  I/O Ports: 0xec80-0xecff (rw)
  Memory Range: 0xfdffdc00-0xfdffdc7f (rw,non-prefetchable)
  Memory Range: 0x20000000-0x2001ffff (ro,prefetchable,disabled)
  IRQ: 5 (342870 events)
  HW Address: 00:b0:d0:c9:47:23
  Link detected: yes
  Module Alias: "pci:v000010B7d00009200sv00001028sd000000B4bc02sc00i00"
  Driver Info #0:
    Driver Status: 3c59x is active
    Driver Activation Cmd: "modprobe 3c59x"
  Config Status: cfg=new, avail=yes, need=no, active=unknown
  Attached to: #15 (PCI bridge)

09: PCI 10a.0: 0280 Network controller
  [Created at pci.310]
  UDI: /org/freedesktop/Hal/devices/pci_14e4_4320
  Unique ID: HJNj.q0+ROGEQam4
  Parent ID: 6NW+.mCtu7+mpnF0
  SysFS ID: /devices/pci0000:00/0000:00:1e.0/0000:01:0a.0
  SysFS BusID: 0000:01:0a.0
  Hardware Class: network
  Model: "Broadcom BCM4306 802.11b/g Wireless LAN Controller"
  Vendor: pci 0x14e4 "Broadcom"
  Device: pci 0x4320 "BCM4306 802.11b/g Wireless LAN Controller"
  SubVendor: pci 0x1799 "Belkin"
  SubDevice: pci 0x7000
  Revision: 0x03
  Memory Range: 0xfdff0000-0xfdff1fff (rw,non-prefetchable)
  IRQ: 11 (71147 events)
  Module Alias: "pci:v000014E4d00004320sv00001799sd00007000bc02sc80i00"
  Driver Info #0:
    Driver Status: ssb is active
    Driver Activation Cmd: "modprobe ssb"
  Config Status: cfg=new, avail=yes, need=no, active=unknown
  Attached to: #15 (PCI bridge)
eduardo@eduardo-desktop:~$ sudo iwlist scanning
lo Interface doesn't support scanning.

eth0 Interface doesn't support scanning.

pan0 Interface doesn't support scanning.

eduardo@eduardo-desktop:~$ sudo lshw -C network
  *-network:0 UNCLAIMED
       description: Network controller
       product: BCM4306 802.11b/g Wireless LAN Controller
       vendor: Broadcom Corporation
       physical id: a
       bus info: pci@0000:01:0a.0
       version: 03
       width: 32 bits
       clock: 33MHz
       configuration: latency=0
  *-network:1
       description: Ethernet interface
       product: 3c905C-TX/TX-M [Tornado]
       vendor: 3Com Corporation
       physical id: c
       bus info: pci@0000:01:0c.0
       logical name: eth0
       version: 78
       serial: 00:b0:d0:c9:47:23
       size: 100MB/s
       capacity: 100MB/s
       width: 32 bits
       clock: 33MHz
       capabilities: pm bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd autonegotiation
       configuration: autonegotiation=on broadcast=yes driver=3c59x duplex=full ip=192.168.0.103 latency=64 link=yes maxlatency=10 mingnt=10 module=3c59x multicast=yes port=MII speed=100MB/s
  *-network DISABLED
       description: Ethernet interface
       physical id: 1
       logical name: pan0
       serial: 46:a2:60:7c:7f:a2
       capabilities: ethernet physical
       configuration: broadcast=yes driver=bridge driverversion=2.3 firmware=N/A link=yes multicast=yes
eduardo@eduardo-desktop:~$ lspci -nn
00:00.0 Host bridge [0600]: Intel Corporation 82810E DC-133 (GMCH) Graphics Memory Controller Hub [8086:7124] (rev 03)
00:01.0 VGA compatible controller [0300]: Intel Corporation 82810E DC-133 (CGC) Chipset Graphics Controller [8086:7125] (rev 03)
00:1e.0 PCI bridge [0604]: Intel Corporation 82801AA PCI Bridge [8086:2418] (rev 02)
00:1f.0 ISA bridge [0601]: Intel Corporation 82801AA ISA Bridge (LPC) [8086:2410] (rev 02)
00:1f.1 IDE interface [0101]: Intel Corporation 82801AA IDE Controller [8086:2411] (rev 02)
00:1f.2 USB Controller [0c03]: Intel Corporation 82801AA USB Controller [8086:2412] (rev 02)
00:1f.3 SMBus [0c05]: Intel Corporation 82801AA SMBus Controller [8086:2413] (rev 02)
00:1f.5 Multimedia audio controller [0401]: Intel Corporation 82801AA AC'97 Audio Controller [8086:2415] (rev 02)
01:0a.0 Network controller [0280]: Broadcom Corporation BCM4306 802.11b/g Wireless LAN Controller [14e4:4320] (rev 03)
01:0c.0 Ethernet controller [0200]: 3Com Corporation 3c905C-TX/TX-M [Tornado] [10b7:9200] (rev 78)
eduardo@eduardo-desktop:~$ lsusb
Bus 001 Device 002: ID 045e:00e1 Microsoft Corp. Wireless Laser Mouse 6000 Reciever
Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
eduardo@eduardo-desktop:~$ uname -a
Linux eduardo-desktop 2.6.27-7-generic #1 SMP Fri Oct 24 06:42:44 UTC 2008 i686 GNU/Linux
eduardo@eduardo-desktop:~$ dmesg | grep ound
[ 0.939999] pnp: PnP ACPI: found 13 devices
[ 3.220792] isapnp: No Plug & Play device found
[ 3.428758] BIOS EDD facility v0.16 2004-Jun-25, 0 devices found
[ 5.783442] No dock devices found.
[ 6.076207] hub 1-0:1.0: USB hub found
[ 18.199278] iTCO_wdt: Found a ICH TCO device (Version=1, TCOBASE=0x0860)
[ 46.098639] mtrr: base(0xf8000000) is not aligned on a size(0x3aa000) boundary
[ 47.226655] mtrr: base(0xf8000000) is not aligned on a size(0x3000000) boundary
eduardo@eduardo-desktop:~$ dmesg | grep witch
[ 0.020896] SMP alternatives: switching to UP code
[ 0.984409] checking if image is initramfs...<7>Switched to high resolution mode on CPU 0
[ 5.640867] ssb: Failed to switch to core 4
eduardo@eduardo-desktop:~$ iwconfig
lo no wireless extensions.

eth0 no wireless extensions.

pan0 no wireless extensions.

eduardo@eduardo-desktop:~$

Revision history for this message
Luky Winarto (luckyborneo) said :
#5

Hi Eduardo,

Have you tried using ndiswrapper like on this article?
http://ubuntuforums.org/archive/index.php/t-497061.html

Good luck..
-Luky-

Revision history for this message
Mark Rijckenberg (markrijckenberg) said :
#6

Hi,

I recommend to first reinstall Ubuntu 8.10 from a LiveCD session (or wait a few days for Ubuntu 9.04 to arrive and install Ubuntu 9.04 final from a LiveCD session):

After that, reboot into Ubuntu 8.10 (or Ubuntu 9.04) and connect your network card to the wireless router using an ethernet cable (also known as a LAN cable).

Then please follow this procedure :

Step 1: Open Terminal from "Applications->Accessories->
Terminal"

Step 2: Run the following commands (copy-paste each line below to the Terminal then hit <enter> after each line)

sudo aptitude update
sudo aptitude install b43-fwcutter
sudo aptitude dist-upgrade

Step 3: Reboot your pc and then retest wireless.

Hope it helps,

Regards,

Mark

Revision history for this message
Eduardo (erod6998) said :
#7

Luky, Hi.

 What you told me to do work on turning the the wireless card on,is on know, but Istill can't find the signal of my router.

Revision history for this message
Eduardo (erod6998) said :
#8

yes, I still have problems.

Revision history for this message
Eduardo (erod6998) said :
#9

My wireless card is on but is not receiving any signal,what do I do now. It doesn't find any wireless connections.

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Best Mark Rijckenberg (markrijckenberg) said :
#10

Hi,

Here is how I solved similar BCM4306 issues in the past:

https://answers.launchpad.net/~markrijckenberg/+questions?field.search_text=BCM4306&field.sort=NEWEST_FIRST&field.sort-empty-marker=1&field.actions.search=Search&field.language=de&field.language=en&field.language=fr&field.language=nl&field.language-empty-marker=1&field.status=SOLVED&field.status-empty-marker=1

It should normally work for you as well.

I recommend to first reinstall Ubuntu 8.10 from a LiveCD session (or wait a few days for Ubuntu 9.04 to arrive and install Ubuntu 9.04 final from a LiveCD session):

After that, reboot into Ubuntu 8.10 (or Ubuntu 9.04) and connect your network card to the wireless router using an ethernet cable (also known as a LAN cable).

Then please follow this procedure :

Step 1: Open Terminal from "Applications->Accessories->
Terminal"

Step 2: Run the following commands (copy-paste each line below to the Terminal then hit <enter> after each line)

sudo aptitude update
sudo aptitude install b43-fwcutter
sudo aptitude dist-upgrade

Step 3: Reboot your pc and then retest wireless.

Regards,

Mark

Revision history for this message
Eduardo (erod6998) said :
#11

Thanks Mark Rijckenberg, that solved my question.

Revision history for this message
Ludovic (ludovic-windsor) said :
#12

Hello,
Please forgive me if I've missed something really obvious or if this is a daft question -I'm a Linux newbie!
Just installed Ubuntu 9.04 on an old Dell with a Broadcom 4306 (rev 2). Been installing all the drivers, tried all the above and some other methods. The tests show my card is on, but it's greyed out in the Network Manager menu and I can't connect.
I've tried configuring new WiFi networks and unplugging the Ethernet cables, etc... but no luck so far.

Any clues?

Revision history for this message
Mark Rijckenberg (markrijckenberg) said :
#13

Hi Ludovic,

This thread already has the status "solved"

Could you please create a new thread for your question?

Thanks,

Mark

Revision history for this message
Ludovic (ludovic-windsor) said :
#14
Revision history for this message
Ludovic (ludovic-windsor) said :
#15
Revision history for this message
Eduardo (erod6998) said :
#16

You have to connect first to your router the put in the commands

--- On Mon, 7/13/09, Ludovic <email address hidden> wrote:

From: Ludovic <email address hidden>
Subject: Re: [Question #67953]: I install Ubuntu 8.10and it doesn't recognize my wireless card?
To: <email address hidden>
Date: Monday, July 13, 2009, 8:01 AM

Your question #67953 on Ubuntu changed:
https://answers.launchpad.net/ubuntu/+question/67953

Ludovic posted a new comment:
Hello,
Please forgive me if I've missed something really obvious or if this is a daft question -I'm a Linux newbie!
Just installed Ubuntu 9.04 on an old Dell with a Broadcom 4306 (rev 2). Been installing all the drivers, tried all the above and some other methods. The tests show my card is on, but it's greyed out in the Network Manager menu and I can't connect.
I've tried configuring new WiFi networks and unplugging the Ethernet cables, etc... but no luck so far.

Any clues?

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