"not attempted" priority over "no answer" cases
Asked by
Joost
Is it possible to give the "not attempted" cases priority?
When a case got the "no answer" outcome, they get back in the sample after the restriction / delay time is over, but I want to make sure the not attempted cases get attempted first.
Is this set with the "Allow new numbers to be drawn?" setting in the sample management?
Kind regards,
Joost
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- English Edit question
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- Solved
- For:
- queXS Edit question
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- Solved by:
- Adam Zammit
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