"not attempted" priority over "no answer" cases

Asked by Joost on 2016-10-03

Is it possible to give the "not attempted" cases priority?
When a case got the "no answer" outcome, they get back in the sample after the restriction / delay time is over, but I want to make sure the not attempted cases get attempted first.

Is this set with the "Allow new numbers to be drawn?" setting in the sample management?

Kind regards,
Joost

Question information

Language:
English Edit question
Status:
Solved
For:
queXS Edit question
Assignee:
No assignee Edit question
Solved by:
Adam Zammit
Solved:
2016-10-04
Last query:
2016-10-04
Last reply:
2016-10-03
Best Adam Zammit (adamzammit) said : #1

Hello Joost,

When assigning the sample to the questionnaire - set the maximum calls /
call attempts to be 1.

This will tell queXS to draw new numbers from the sample instead of calling
existing cases.

Once no more new sample records are available, you could increase the
number maximum calls/ call attempts.

Adam

On 4 October 2016 at 02:03, Joost <email address hidden>
wrote:

> New question #402718 on queXS:
> https://answers.launchpad.net/quexs/+question/402718
>
> Is it possible to give the "not attempted" cases priority?
> When a case got the "no answer" outcome, they get back in the sample after
> the restriction / delay time is over, but I want to make sure the not
> attempted cases get attempted first.
>
> Is this set with the "Allow new numbers to be drawn?" setting in the
> sample management?
>
> Kind regards,
> Joost
>
> --
> You received this question notification because you are an answer
> contact for queXS.
>

--
Adam Zammit
Research and Development Officer, Survey Methodology
Australian Consortium for Social and Political Research Inc.
+61 3 9013 9653
http://www.acspri.org.au/

Joost (joostvdhorst) said : #2

Lovely solution. This will work. Thanks!

Kind regards,
Joost

On Tue, Oct 4, 2016 at 12:17 AM, Adam Zammit <
<email address hidden>> wrote:

> Your question #402718 on queXS changed:
> https://answers.launchpad.net/quexs/+question/402718
>
> Status: Open => Answered
>
> Adam Zammit proposed the following answer:
> Hello Joost,
>
> When assigning the sample to the questionnaire - set the maximum calls /
> call attempts to be 1.
>
> This will tell queXS to draw new numbers from the sample instead of calling
> existing cases.
>
> Once no more new sample records are available, you could increase the
> number maximum calls/ call attempts.
>
> Adam
>
> On 4 October 2016 at 02:03, Joost <email address hidden>
> wrote:
>
> > New question #402718 on queXS:
> > https://answers.launchpad.net/quexs/+question/402718
> >
> > Is it possible to give the "not attempted" cases priority?
> > When a case got the "no answer" outcome, they get back in the sample
> after
> > the restriction / delay time is over, but I want to make sure the not
> > attempted cases get attempted first.
> >
> > Is this set with the "Allow new numbers to be drawn?" setting in the
> > sample management?
> >
> > Kind regards,
> > Joost
> >
> > --
> > You received this question notification because you are an answer
> > contact for queXS.
> >
>
>
> --
> Adam Zammit
> Research and Development Officer, Survey Methodology
> Australian Consortium for Social and Political Research Inc.
> +61 3 9013 9653
> http://www.acspri.org.au/
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
> https://answers.launchpad.net/quexs/+question/402718/+confirm?answer_id=0
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https://answers.launchpad.net/quexs/+question/402718
>
> You received this question notification because you asked the question.
>

Joost (joostvdhorst) said : #3

Thanks Adam Zammit, that solved my question.