Problem in installing HP printer drivers on Suse linux

This forum provides support basically only on a voluntary base
which means in particular that there is neither any kind of fixed
response time nor any kind of guarantee that your issue will
be solved at all.

When issues with Suse Linux Enterprise Server are really urgent,
you must have an apopropriate support contract with Novell/Suse.

For Suse Linux Enterprise Server 10 we (i.e. Novell/Suse)
provide and support HPLIP
version 0.9.7 in the RPM packages hplip and hplip-hpijs
and alternatively but excluding each other
version 1.7.2 in the RPM packages hplip17 and hplip17-hpijs.
Other HPLIP versions (in particular any packages which are
not from our official RPM package repository for SLES 10
and/or any kind of self-compiled software) are not supported
by us (i.e. Novell/Suse) for SLES 10 - unless you negotiated
a special support contract with us.

According to
http://hplipopensource.com/hplip-web/models/laserjet/hp_laserjet_p3005.html
the minimum HPLIP version for a LaserJet p3005dn is HPLIP version 1.6.10
so that it should work with our packages hplip17 and hplip17-hpijs.
This printer belongs to the "APDK device class(es): LJMono,Postscript"
so taht it is a true PostScript printer and then you should not need
any HPLIP software at all for normal printing.

For some general information regarding HPLIP
for Suse Linux Enterprise Server 10 see for example
what I wrote on 2009-08-07 at
https://answers.launchpad.net/hplip/+question/79364
and what I wrote on 2009-09-15 at
https://answers.launchpad.net/hplip/+question/82587
and finally regarding printers for business environment see
https://answers.launchpad.net/hplip/+question/92317

Johannes

Thanks for your email. I've read the links you posted but they dont
address my problems. I'm running on SLES 10.0 and I'm trying to install HP
printer drivers for HP LaserJet p3005dn Printer . The instructions
provided at
http://hplipopensource.com/hplip-web/install/manual/distros/novell.html is
inaccurate as the link on step C - For Suse 10.0 doesn't work.

Femi

Johannes Meixner <email address hidden>
Sent by: <email address hidden>
01/29/2010 02:56 AM
Please respond to
<email address hidden>

To
<email address hidden>
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Subject
Re: [Question #99036]: Problem in installing HP printer drivers on Suse
linux

Your question #99036 on HPLIP changed:
https://answers.launchpad.net/hplip/+question/99036

    Status: Open => Answered

Johannes Meixner proposed the following answer:
This forum provides support basically only on a voluntary base
which means in particular that there is neither any kind of fixed
response time nor any kind of guarantee that your issue will
be solved at all.

When issues with Suse Linux Enterprise Server are really urgent,
you must have an apopropriate support contract with Novell/Suse.

For Suse Linux Enterprise Server 10 we (i.e. Novell/Suse)
provide and support HPLIP
version 0.9.7 in the RPM packages hplip and hplip-hpijs
and alternatively but excluding each other
version 1.7.2 in the RPM packages hplip17 and hplip17-hpijs.
Other HPLIP versions (in particular any packages which are
not from our official RPM package repository for SLES 10
and/or any kind of self-compiled software) are not supported
by us (i.e. Novell/Suse) for SLES 10 - unless you negotiated
a special support contract with us.

According to
http://hplipopensource.com/hplip-web/models/laserjet/hp_laserjet_p3005.html

the minimum HPLIP version for a LaserJet p3005dn is HPLIP version 1.6.10
so that it should work with our packages hplip17 and hplip17-hpijs.
This printer belongs to the "APDK device class(es): LJMono,Postscript"
so taht it is a true PostScript printer and then you should not need
any HPLIP software at all for normal printing.

For some general information regarding HPLIP
for Suse Linux Enterprise Server 10 see for example
what I wrote on 2009-08-07 at
https://answers.launchpad.net/hplip/+question/79364
and what I wrote on 2009-09-15 at
https://answers.launchpad.net/hplip/+question/82587
and finally regarding printers for business environment see
https://answers.launchpad.net/hplip/+question/92317

--
If this answers your question, please go to the following page to let us
know that it is solved:
https://answers.launchpad.net/hplip/+question/99036/+confirm?answer_id=0

If you still need help, you can reply to this email or go to the
following page to enter your feedback:
https://answers.launchpad.net/hplip/+question/99036

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strictly prohibited and may be unlawful. If you have received this
communication in error, please notify the sender immediately at (312)
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Oklahoma; or (972)766-6900 in Texas.

Hello Femi,

i would suggest you to choose Auto Installer.
It will do every thing (resolve dependencies, configure, firewall settings, install) for you.
You can download the auto installer for Suse 10.0 from the following link
http://hplipopensource.com/hplip-web/install.html

you can see the instructions at the following link:
http://hplipopensource.com/hplip-web/install/install/index.html

Thank you for reporting with HPLIP,
Naga Samrat Chowdary.

I hope you have SUSE 10.0, i am not sure auto installer support it.

If you are following the manual instructions,
although you are not set the repository, you can install the dependencies.

su -c "zypper --non-interactive --no-gpg-checks in --auto-agree-with-licenses cups cups-client cups-devel gcc-c++ ghostscript-library openssl libjpeg-devel net-snmp-devel glibc libtool libusb libusb-devel make python-imaging python-devel python-xml python sane sane-devel xsane"

and continue next steps on manual instructions page.

Thanks,
Naga Samrat Chowdary.

Naga, thanks for the email. Unfortunately zypper isn't supported on SLES
10.0. I believe it was introduced in SLES 10. SP1. So I wouldn't be able
to run the command you sent

su -c "zypper --non-interactive --no-gpg-checks in
--auto-agree-with-licenses cups cups-client cups-devel gcc-c++
ghostscript-library openssllibjpeg-devel net-snmp-devel glibc libtool
libusb libusb-devel makepython-imaging python-devel python-xml python sane
sane-devel xsane"

Femi

Naga Samrat Chowdary <email address hidden>
Sent by: <email address hidden>
01/29/2010 08:16 AM
Please respond to
<email address hidden>

To
<email address hidden>
cc

Subject
Re: [Question #99036]: Problem in installing HP printer drivers on Suse
linux

Your question #99036 on HPLIP changed:
https://answers.launchpad.net/hplip/+question/99036

Naga Samrat Chowdary proposed the following answer:
I hope you have SUSE 10.0, i am not sure auto installer support it.

If you are following the manual instructions,
although you are not set the repository, you can install the dependencies.

su -c "zypper --non-interactive --no-gpg-checks in --auto-agree-with-
licenses cups cups-client cups-devel gcc-c++ ghostscript-library openssl
libjpeg-devel net-snmp-devel glibc libtool libusb libusb-devel make
python-imaging python-devel python-xml python sane sane-devel xsane"

and continue next steps on manual instructions page.

Thanks,
Naga Samrat Chowdary.

--
If this answers your question, please go to the following page to let us
know that it is solved:
https://answers.launchpad.net/hplip/+question/99036/+confirm?answer_id=3

If you still need help, you can reply to this email or go to the
following page to enter your feedback:
https://answers.launchpad.net/hplip/+question/99036

You received this question notification because you are a direct
subscriber of the question.

HCSC Company Disclaimer

The information contained in this communication is confidential, private,
proprietary, or otherwise privileged and is intended only for the use of
the addressee. Unauthorized use, disclosure, distribution or copying is
strictly prohibited and may be unlawful. If you have received this
communication in error, please notify the sender immediately at (312)
653-6000 in Illinois; (800)835-8699 in New Mexico; (918)560-3500 in
Oklahoma; or (972)766-6900 in Texas.

you can install those dependency packages from your package manager.
which package manager you are using?

cups,cups-client
cups-devel
gcc-c++
ghostscript-library
openssl
libjpeg-devel
net-snmp-devel
glibc
libtool
libusb,libusb-devel
make
python-imaging
python-qt
python-devel,python-xml
python
sane
sane-devel
sane
xsane
dbus-1-python,dbus-1-devel,python-gobject2
python-ctypes-1.0.0
python-xml
cups-devel

Please check above packages in you package manager and let us know.

Thank you for supporting HPLIP,
Naga Samrat Chowdary.

we can provide you the configuration string depend on the list of packages available in your system.

Thank you for supporting HPLIP,
Naga Samrat Chowdary.

I executed

./configure --with-hpppddir=/usr/share/cups/model/HP --libdir=/usr/lib64
--prefix=/usr --enable-qt4 --enable-doc-build --enable-cups-ppd-install
--disable-foomatic-drv-install --disable-foomatic-ppd-install
--disable-hpijs-install --disable-policykit --disable-cups-drv-install
--enable-hpcups-install --enable-network-build --enable-dbus-build
--enable-scan-build --enable-fax-build

after running the checks I'm now at

cannot find sane-backends-devel support (or --disable-scan-build)

How do I make that error go away

Femi

Naga Samrat Chowdary <email address hidden>
Sent by: <email address hidden>
01/29/2010 09:11 AM
Please respond to
<email address hidden>

To
<email address hidden>
cc

Subject
Re: [Question #99036]: Problem in installing HP printer drivers on Suse
linux

Your question #99036 on HPLIP changed:
https://answers.launchpad.net/hplip/+question/99036

Naga Samrat Chowdary proposed the following answer:
we can provide you the configuration string depend on the list of
packages available in your system.

Thank you for supporting HPLIP,
Naga Samrat Chowdary.

--
If this answers your question, please go to the following page to let us
know that it is solved:
https://answers.launchpad.net/hplip/+question/99036/+confirm?answer_id=6

If you still need help, you can reply to this email or go to the
following page to enter your feedback:
https://answers.launchpad.net/hplip/+question/99036

You received this question notification because you are a direct
subscriber of the question.

HCSC Company Disclaimer

The information contained in this communication is confidential, private,
proprietary, or otherwise privileged and is intended only for the use of
the addressee. Unauthorized use, disclosure, distribution or copying is
strictly prohibited and may be unlawful. If you have received this
communication in error, please notify the sender immediately at (312)
653-6000 in Illinois; (800)835-8699 in New Mexico; (918)560-3500 in
Oklahoma; or (972)766-6900 in Texas.

Naga

when I executed
./configure --with-hpppddir=/usr/share/cups/model/HP --libdir=/usr/lib64
--prefix=/usr --enable-qt4 --enable-doc-build --enable-cups-ppd-install
--disable-foomatic-drv-install --disable-foomatic-ppd-install
--disable-hpijs-install --disable-policykit --disable-cups-drv-install
--enable-hpcups-install --enable-network-build --enable-dbus-build
--enable-scan-build --enable-fax-build

I was able to install most of the packages that threw an error. But I'm
now stuck at sane-backends-devel error and I can't find the package for
that

Femi

Naga Samrat Chowdary <email address hidden>
Sent by: <email address hidden>
01/29/2010 09:09 AM
Please respond to
<email address hidden>

To
<email address hidden>
cc

Subject
Re: [Question #99036]: Problem in installing HP printer drivers on Suse
linux

Your question #99036 on HPLIP changed:
https://answers.launchpad.net/hplip/+question/99036

    Status: Open => Answered

Naga Samrat Chowdary proposed the following answer:
you can install those dependency packages from your package manager.
which package manager you are using?

cups,cups-client
cups-devel
gcc-c++
ghostscript-library
openssl
libjpeg-devel
net-snmp-devel
glibc
libtool
libusb,libusb-devel
make
python-imaging
python-qt
python-devel,python-xml
python
sane
sane-devel
sane
xsane
dbus-1-python,dbus-1-devel,python-gobject2
python-ctypes-1.0.0
python-xml
cups-devel

Please check above packages in you package manager and let us know.

Thank you for supporting HPLIP,
Naga Samrat Chowdary.

--
If this answers your question, please go to the following page to let us
know that it is solved:
https://answers.launchpad.net/hplip/+question/99036/+confirm?answer_id=5

If you still need help, you can reply to this email or go to the
following page to enter your feedback:
https://answers.launchpad.net/hplip/+question/99036

You received this question notification because you are a direct
subscriber of the question.

HCSC Company Disclaimer

The information contained in this communication is confidential, private,
proprietary, or otherwise privileged and is intended only for the use of
the addressee. Unauthorized use, disclosure, distribution or copying is
strictly prohibited and may be unlawful. If you have received this
communication in error, please notify the sender immediately at (312)
653-6000 in Illinois; (800)835-8699 in New Mexico; (918)560-3500 in
Oklahoma; or (972)766-6900 in Texas.

please list us which packages you are able to install and which packages you are not able to install.
so that we can provide you the correct configuration string.

Thank you for supporting HPLIP,
Naga Samrat Chowdary.