HPLIP

no device found on setup of officejet 8000 wireless

Asked by Bill Glennie on 2010-01-04

I have installed hplip-3.9.12.run on to an Aspire One and followed instructions as per the website. When I try hp-setup I am getting device not found using both usb and wireless connections. I have tried using IP address and it finds, model "HP Officejet Pro 8000 a809 ip and host are coorect but device URI has ? after a809? Next window brings up officejet proK5300,5400 L7300,7500,7600,7700, non of these allows me to print the test page. Giving a printer error printer busy, offline or in an error state
At present the printer is working connected to a Pc OS XP by USB and also is connecting and working wirelessly, connecting to a laptop also using OS XP. I have a BT wireless networker 1250 which is connected to the PC by USB and connects by wifi to the laptop and the aspire Distr. linpus Linux lite v1.0.21.E.
Please could you help
I am new to Linux
BIll Glennie

Question information

Language:: English Edit question

Status:: Answered

For:: HPLIP Edit question

Assignee:: No assignee Edit question

Last query:: 2010-01-06

Last reply:: 2010-01-08

Link existing bug

Revision history for this message

anup (osta6161) said on 2010-01-05:

Please run hp-check -t and post it here. Are you using hp-setup utility to add the printer?

Thanks,

Revision history for this message

Bill Glennie (billg-btinternet) said on 2010-01-05:

Anup find below your request

[user@localhost ~]$ cd Downloads
[user@localhost Downloads]$ sudo su
[root@localhost Downloads]# hp-check -t
Traceback (most recent call last):
File "/usr/bin/hp-check", line 37, in <module>
From installer import dcheck
ImportError: No module named installer
[root@localhost Downloads]# hp-setup

HP Linux Imaging and Printing System (ver. 2.7.7)
Printer/Fax Setup Utility ver. 4.5

Copyright (c) 2001-7 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
Under certain conditions. See COPYING file for more details.

|error: No devices found.Please make sure your printer is properly connected
and powered-on.
No log handling enabled - turning on stderr logging
Cannot find module (HOST-RESOURCES-MIB): At line 0 in (none)
Cannot find module (HOST-RESOURCES-TYPES): At line 0 in (none)
Cannot find module (UCD-DISKIO-MIB): At line 0 in (none)
Cannot find module (TCP-MIB): At line 0 in (none)
Cannot find module (UDP-MIB): At line 0 in (none)
Cannot find module (MTA-MIB): At line 0 in (none)
Cannot find module (NETWORK-SERVICES-MIB): At line 0 in (none)
Cannot find module (LM-SENSORS-MIB): At line 0 in (none)
Cannot find module (IP-MIB): At line 0 in (none)
Cannot find module (IF-MIB): At line 0 in (none)
Cannot find module (SNMPv2-MIB): At line 0 in (none)
Cannot find module (SNMPv2-SMI): At line 0 in (none)
Cannot find module (NOTIFICATION-LOG-MIB): At line 0 in (none)
Cannot find module (DISMAN-EVENT-MIB): At line 0 in (none)
Cannot find module (DISMAN-SCHEDULE-MIB): At line 0 in (none)
Cannot find module (UCD-SNMP-MIB): At line 0 in (none)
Cannot find module (UCD-DEMO-MIB): At line 0 in (none)
Cannot find module (SNMP-TARGET-MIB): At line 0 in (none)
Cannot find module (NET-SNMP-AGENT-MIB): At line 0 in (none)
Cannot find module (SNMP-FRAMEWORK-MIB): At line 0 in (none)
Cannot find module (SNMP-MPD-MIB): At line 0 in (none)
Cannot find module (SNMP-USER-BASED-SM-MIB): At line 0 in (none)
Cannot find module (SNMP-VIEW-BASED-ACM-MIB): At line 0 in (none)
Cannot find module (SNMP-COMMUNITY-MIB): At line 0 in (none)
Cannot find module (IPV6-ICMP-MIB): At line 0 in (none)
Cannot find module (IPV6-MIB): At line 0 in (none)
Cannot find module (IPV6-TCP-MIB): At line 0 in (none)
Cannot find module (IPV6-UDP-MIB): At line 0 in (none)
Cannot find module (IP-FORWARD-MIB): At line 0 in (none)
Cannot find module (NET-SNMP-EXTEND-MIB): At line 0 in (none)
Cannot find module (UCD-DLMOD-MIB): At line 0 in (none)
Cannot find module (SNMP-NOTIFICATION-MIB): At line 0 in (none)
Cannot find module (SNMPv2-TM): At line 0 in (none)
Cannot find module (NET-SNMP-VACM-MIB): At line 0 in (none)
Error: Unsupported model: Officejet_Pro_8000_A809
Error: Printer Error.Printer is busy, offline, or in an error state. Please
check the device and try again.
Done.
[root@localhost Downloads]# hp-check -t
Traceback (most recent call last):
File "/usr/bin/hp-check", line 37, in <module>
From installer import dcheck
ImportError: No module named installer
[root@localhost Downloads]#

Thanks Bill

Anup find below your request
 
[user@localhost ~]$ cd Downloads 
[user@localhost Downloads]$ sudo su 
[root@localhost Downloads]# hp-check -t 
Traceback (most recent call last): 
File "/usr/bin/hp-check", line 37, in <module> 
From installer import dcheck 
ImportError: No module named installer 
[root@localhost Downloads]# hp-setup

HP Linux Imaging and Printing System (ver. 2.7.7) 
Printer/Fax Setup Utility ver. 4.5

Copyright (c) 2001-7 Hewlett-Packard Development Company, LP 
This software comes with ABSOLUTELY NO WARRANTY. 
This is free software, and you are welcome to distribute it 
Under certain conditions. See COPYING file for more details.

|error: No devices found.Please make sure your printer is properly connected
and powered-on. 
No log handling enabled - turning on stderr logging 
Cannot find module (HOST-RESOURCES-MIB): At line 0 in (none) 
Cannot find module (HOST-RESOURCES-TYPES): At line 0 in (none) 
Cannot find module (UCD-DISKIO-MIB): At line 0 in (none) 
Cannot find module (TCP-MIB): At line 0 in (none) 
Cannot find module (UDP-MIB): At line 0 in (none) 
Cannot find module (MTA-MIB): At line 0 in (none) 
Cannot find module (NETWORK-SERVICES-MIB): At line 0 in (none) 
Cannot find module (LM-SENSORS-MIB): At line 0 in (none) 
Cannot find module (IP-MIB): At line 0 in (none) 
Cannot find module (IF-MIB): At line 0 in (none) 
Cannot find module (SNMPv2-MIB): At line 0 in (none) 
Cannot find module (SNMPv2-SMI): At line 0 in (none) 
Cannot find module (NOTIFICATION-LOG-MIB): At line 0 in (none) 
Cannot find module (DISMAN-EVENT-MIB): At line 0 in (none) 
Cannot find module (DISMAN-SCHEDULE-MIB): At line 0 in (none) 
Cannot find module (UCD-SNMP-MIB): At line 0 in (none) 
Cannot find module (UCD-DEMO-MIB): At line 0 in (none) 
Cannot find module (SNMP-TARGET-MIB): At line 0 in (none) 
Cannot find module (NET-SNMP-AGENT-MIB): At line 0 in (none) 
Cannot find module (SNMP-FRAMEWORK-MIB): At line 0 in (none) 
Cannot find module (SNMP-MPD-MIB): At line 0 in (none) 
Cannot find module (SNMP-USER-BASED-SM-MIB): At line 0 in (none) 
Cannot find module (SNMP-VIEW-BASED-ACM-MIB): At line 0 in (none) 
Cannot find module (SNMP-COMMUNITY-MIB): At line 0 in (none) 
Cannot find module (IPV6-ICMP-MIB): At line 0 in (none) 
Cannot find module (IPV6-MIB): At line 0 in (none) 
Cannot find module (IPV6-TCP-MIB): At line 0 in (none) 
Cannot find module (IPV6-UDP-MIB): At line 0 in (none) 
Cannot find module (IP-FORWARD-MIB): At line 0 in (none) 
Cannot find module (NET-SNMP-EXTEND-MIB): At line 0 in (none) 
Cannot find module (UCD-DLMOD-MIB): At line 0 in (none) 
Cannot find module (SNMP-NOTIFICATION-MIB): At line 0 in (none) 
Cannot find module (SNMPv2-TM): At line 0 in (none) 
Cannot find module (NET-SNMP-VACM-MIB): At line 0 in (none) 
Error: Unsupported model: Officejet_Pro_8000_A809 
Error: Printer Error.Printer is busy, offline, or in an error state. Please
check the device and try again. 
Done. 
[root@localhost Downloads]# hp-check -t 
Traceback (most recent call last): 
File "/usr/bin/hp-check", line 37, in <module> 
From installer import dcheck 
ImportError: No module named installer 
[root@localhost Downloads]#

Thanks Bill

Revision history for this message

anup (osta6161) said on 2010-01-06:

From the log , installation is not successful. Can you please re-install the latest version of HPLIP? Instructions are as below:

http://hplipopensource.com/hplip-web/install/manual/distros/linpus.html

Thanks,

Revision history for this message

anup (osta6161) said on 2010-01-06:

Also , check out the below link that could be helpful...

https://answers.launchpad.net/hplip/+question/48001

Thanks,

Revision history for this message

Bill Glennie (billg-btinternet) said on 2010-01-06:

Hi tried to reinstall
Got to last line of rpm -Uvh hplip-3.9.4.rhe15.rpm and there is an error
:open of Uvh hplip-3.9.4.rhe15.rpm failed no such file or directory.
Everything worked up to that point although some things were installed and
no action was taken, do I need to uninsall and if how is this done?
Bill

-------Original Message-------

From: anup
Date: 01/06/10 09:02:41
To: <email address hidden>
Subject: Re: [Question #96160]: Hp check

Your question #96160 on HPLIP changed:
https://answers.launchpad.net/hplip/+question/96160

anup posted a new comment:
Also , check out the below link that could be helpful...

https://answers.launchpad.net/hplip/+question/48001

Thanks,

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Revision history for this message

anup (osta6161) said on 2010-01-08:

i see you are referring to the old package name in your command. Please note the command would be as below (if you have downloaded the latest package)

su -c "rpm -Uvh hplip-3.9.12_linpus-9.5.i386.rpm"

Same is updated on the below link. Hope, it solves your issue.

http://hplipopensource.com/hplip-web/install/manual/distros/linpus.html

Thanks,