Continuation of my last message about HP Envy 6030e

Asked by Cyrilux

Sorry, I forgot to specify that the model of my printer purchased in November 2023 is: "HP Envy 6030e" and that I had previously installed hplip-3.23.12.run. I didn't know what to do with hplip-3.23.12.run.asc. Thanks again.

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Ania Queen
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Cyrilux (cyril-virgule) said (last edit ):
#2

Hello Ania and a big thank you for your responsiveness!
Here is my operating system and hardware in detail.
I am well aware that my O.S. is no longer maintained but the core is not so old I think.
So I bought the HP ENVY 6030e (HP Envy 6000 Series) printer and downloaded and installed
"hplip-3.23.12.run" without error and the printer works well in Wifi. By cons the scanner
does not work. The software for the scanner is "Simple-scan" with "Xscane 0.999" (perfectly
functional with my old Canon machine, unfortunately died by planned obsolescence! ) It me
returns the following errors: "Cannot connect to scan device" and in another window "driver
plug-in required, HP device proprietary plug-in is missing. Click 'next' to continue plug-in
installation" and after click "Failed to install Plug-in. Either you have chosen to skipe the
plu-in installation or entered incorrect password". I searched for this plugin and finally found
in a long list 'hplip-3.23.12-plugin.run'. On ne may open the '.sh file' but not download it.
So I copied it into a text editor and named by his own name. I started the installation in the
terminal first in root (sudo) but the recommendation was not to do it. Then as a simple user
and the first mistake was that MD5 does not match "the one indicated!" so I changed it, success!
But following error: can not open it, is not in. zg format (it seems to me something like that...).
I reformatted it and the installation worked. However it asked me if I want to uninstall
"hplip-3.23.12.run", I say yes thinking "it does both functions so ok" and with a single error
"some functions of the scanner will not work, then, blah blah blah, done. And finally it still does
not work...! (with or without usb cable) But printing still works.
I hope you have understood everything, sorry if I am not very clear, thank you again.

System: Host: c6ril-Latitude-E7440 Kernel: 5.4.0-150-generic x86_64 bits: 64 compiler: gcc
           v: 7.5.0 Desktop: Cinnamon 4.4.8 wm: muffin dm: LightDM Distro: Linux Mint 19.3 Tricia
           base: Ubuntu 18.04 bionic
Machine: Type: Laptop System: Dell product: Latitude E7440 v: 00 serial: <filter> Chassis:
           type: 9 serial: <filter>
           Mobo: Dell model: 07F3F4 v: A00 serial: <filter> UEFI: Dell v: A27 date: 10/09/2018
Battery: Device-1: hidpp_battery_0 model: Logitech Wireless Illuminated Keyboard K800
           serial: <filter> charge: 55% status: Discharging
           Device-2: hidpp_battery_1 model: Logitech Wireless Mouse serial: <filter> charge: 55%
           status: Discharging
           Device-3: hidpp_battery_2 model: Logitech Wireless Keyboard serial: <filter>
           charge: 55% status: N/A
CPU: Topology: Dual Core model: Intel Core i7-4600U bits: 64 type: MT MCP arch: Haswell
           rev: 1 L2 cache: 4096 KiB
           flags: lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 21549
           Speed: 1390 MHz min/max: 800/3300 MHz Core speeds (MHz): 1: 1162 2: 1164 3: 1008
           4: 1001
Graphics: Device-1: Intel Haswell-ULT Integrated Graphics vendor: Dell driver: i915 v: kernel
           bus ID: 00:02.0 chip ID: 8086:0a16
           Display: x11 server: X.Org 1.20.8 driver: modesetting unloaded: fbdev,vesa
           resolution: 1920x1080i~60Hz
           OpenGL: renderer: Mesa DRI Intel HD Graphics 4400 (HSW GT2) v: 4.5 Mesa 20.0.8
           compat-v: 3.0 direct render: Yes
Audio: Device-1: Intel Haswell-ULT HD Audio vendor: Dell driver: snd_hda_intel v: kernel
           bus ID: 00:03.0 chip ID: 8086:0a0c
           Device-2: Intel 8 Series HD Audio vendor: Dell driver: snd_hda_intel v: kernel
           bus ID: 00:1b.0 chip ID: 8086:9c20
           Device-3: Huawei type: USB driver: hid-generic,snd-usb-audio,usbhid bus ID: 2-6.2:6
           chip ID: 12d1:0010
           Sound Server: ALSA v: k5.4.0-150-generic
Network: Device-1: Intel Ethernet I218-LM vendor: Dell driver: N/A port: f080 bus ID: 00:19.0
           chip ID: 8086:155a
           Device-2: Intel Wireless 7260 driver: iwlwifi v: kernel port: f040 bus ID: 02:00.0
           chip ID: 8086:08b1
           IF: wlp2s0 state: up mac: <filter>
Drives: Local Storage: total: 1.01 TiB used: 596.90 GiB (57.8%)
           ID-1: /dev/sda vendor: Kingston model: SA400S37480G size: 447.13 GiB speed: 6.0 Gb/s
           serial: <filter>
           ID-2: /dev/sdb vendor: Samsung model: MZMPC128HBFU-00000 size: 119.24 GiB
           speed: 6.0 Gb/s serial: <filter>
           ID-3: /dev/sdc type: USB vendor: Seagate model: ST500LM0 00-SSHD-8GB size: 465.76 GiB
           serial: <filter>
RAID: Hardware-1: Intel 82801 Mobile SATA Controller [RAID mode] driver: ahci v: 3.0
           bus ID: 00:1f.2 chip ID: 8086.282a
Partition: ID-1: / size: 47.76 GiB used: 37.84 GiB (79.2%) fs: ext4 dev: /dev/sda3
           ID-2: /home size: 376.04 GiB used: 230.90 GiB (61.4%) fs: ext4 dev: /dev/sda5
           ID-3: swap-1 size: 9.77 GiB used: 464 KiB (0.0%) fs: swap dev: /dev/sda4
Sensors: System Temperatures: cpu: 58.0 C mobo: 42.0 C sodimm: 37.0 C
           Fan Speeds (RPM): cpu: 4096
Repos: No active apt repos in: /etc/apt/sources.list
           Active apt repos in: /etc/apt/sources.list.d/additional-repositories.list
           1: deb http: //ftp.fr.debian.org/debian bullseye main
           Active apt repos in: /etc/apt/sources.list.d/google-chrome.list
           1: deb [arch=amd64] http: //dl.google.com/linux/chrome/deb/ stable main
           Active apt repos in: /etc/apt/sources.list.d/google-earth-pro.list
           1: deb [arch=amd64] http: //dl.google.com/linux/earth/deb/ stable main
           Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
           1: deb http: //packages.linuxmint.com tricia main upstream import backport #id:linuxmint_main
           2: deb http: //archive.ubuntu.com/ubuntu bionic main restricted universe multiverse
           3: deb http: //archive.ubuntu.com/ubuntu bionic-updates main restricted universe multiverse
           4: deb http: //archive.ubuntu.com/ubuntu bionic-backports main restricted universe multiverse
           5: deb http: //security.ubuntu.com/ubuntu/ bionic-security main restricted universe multiverse
           6: deb http: //archive.canonical.com/ubuntu/ bionic partner
           Active apt repos in: /etc/apt/sources.list.d/opera-stable.list
           1: deb https: //deb.opera.com/opera-stable/ stable non-free #Opera Browser (final releases)
           Active apt repos in: /etc/apt/sources.list.d/skype-stable.list
           1: deb [arch=amd64] https: //repo.skype.com/deb stable main
           Active apt repos in: /etc/apt/sources.list.d/spotify.list
           1: deb http: //repository.spotify.com stable non-free
           Active apt repos in: /etc/apt/sources.list.d/vivaldi.list
           1: deb [arch=amd64] http: //repo.vivaldi.com/stable/deb/ stable main
Info: Processes: 274 Uptime: 12h 44m Memory: 7.68 GiB used: 2.89 GiB (37.6%) Init: systemd
           v: 237 runlevel: 5 Compilers: gcc: 7.5.0 alt: 7 Client: Unknown python3.6 client
           inxi: 3.0.32

Revision history for this message
Cyrilux (cyril-virgule) said (last edit ):
#3

Sorry Ania Queen, I made a mistake of manipulation, it is not solved, I await your answer, sorry for my clumsiness.

Revision history for this message
Manfred Hampl (m-hampl) said :
#4

1. The answer by Ania Queen (aniaquen232) is just spam, created for the purpose of posting a dubious link

2. Why did you create a second question for your issue instead of continuing in your previous one https://answers.launchpad.net/hplip/+question/708625 ?

Revision history for this message
Cyrilux (cyril-virgule) said :
#7

thank you very much, but I've solved all my problems, good luck, Cyril

Le mar. 20 févr. 2024 à 17:02, zoroo <email address hidden>
a écrit :

> Your question #708633 on HPLIP changed:
> https://answers.launchpad.net/hplip/+question/708633
>
> zoroo posted a new comment:
>
> Absolutely! I'm here to assist you, but I require additional information
> about the particular challenge you're encountering. Could you please offer
> more details or context about the issue you're seeking help with? Feel free
> to provide any error messages you've received, outline the steps you've
> already taken, and share information about the software or system you're
> dealing with. The more comprehensive your information, the better equipped
> I'll be to provide assistance. You can also visit https://zorotoo.com/for
> additional support.
>
> --
> You received this question notification because you asked the question.
>

Revision history for this message
Cyrilux (cyril-virgule) said :
#9

Thank you, my problem is now solved, I am no longer interested.

Le jeu. 4 avr. 2024 à 01:22, Caleb Miller <
<email address hidden>> a écrit :

> Your question #708633 on HPLIP changed:
> https://answers.launchpad.net/hplip/+question/708633
>
> Caleb Miller posted a new comment:
> Certainly! I'd be pleased to assist, but I need more information about
> the precise issue you're experiencing. Could you possibly offer
> additional information or context about the problem you're experiencing?
> Feel free to share any problem messages, describe your steps thus far,
> and offer information about the program or system you're using. The more
> information you share, the better I can help you.
> https://smartplayapk.me/
>
> --
> You received this question notification because you asked the question.
>

Revision history for this message
shalu (shaluww) said :
#12

Thank you for your assistance; my issue has been resolved, and I'm no longer interested.

<a href="https://www.sniffiesapp.download/">sniffiesapp</a>

Revision history for this message
Cyrilux (cyril-virgule) said :
#13

It's working now.

Le mer. 8 mai 2024 à 13:35, Rana Jee <email address hidden>
a écrit :

> Your question #708633 on HPLIP changed:
> https://answers.launchpad.net/hplip/+question/708633
>
> Rana Jee posted a new comment:
> Absolutely! I'd love to assist you, but I'll need a bit more insight
> into the particular challenge you're encountering. Could you kindly
> elaborate on the issue you're seeking help with? It would be immensely
> helpful if you could share any error messages, outline the steps you've
> already attempted, and provide information about the software or system
> you're using. The more specifics you provide, the more effectively I can
> offer assistance. https://zoroto.live/
>
> --
> You received this question notification because you asked the question.
>

Revision history for this message
elon (elonwalt) said :
#14

Thank you for your help! My issue has been resolved, so I’m no longer interested.
 https://topfollowapk.me/