Continuation of my last message about HP Envy 6030e
Sorry, I forgot to specify that the model of my printer purchased in November 2023 is: "HP Envy 6030e" and that I had previously installed hplip-3.23.12.run. I didn't know what to do with hplip-3.
Question information
- Language:
- English Edit question
- Status:
- Solved
- For:
- HPLIP Edit question
- Assignee:
- No assignee Edit question
- Solved by:
- Ania Queen
- Solved:
- Last query:
- Last reply:
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#1 |
Certainly! I'd be happy to help, but I need more information about the specific problem you're facing. Could you please provide more details or context about the issue you need assistance with? Feel free to share any error messages, describe the steps you've taken so far, and provide information about the software or system you're working with. The more details you provide, the better I can assist you. https:/
Revision history for this message
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#2 |
Hello Ania and a big thank you for your responsiveness!
Here is my operating system and hardware in detail.
I am well aware that my O.S. is no longer maintained but the core is not so old I think.
So I bought the HP ENVY 6030e (HP Envy 6000 Series) printer and downloaded and installed
"hplip-3.23.12.run" without error and the printer works well in Wifi. By cons the scanner
does not work. The software for the scanner is "Simple-scan" with "Xscane 0.999" (perfectly
functional with my old Canon machine, unfortunately died by planned obsolescence! ) It me
returns the following errors: "Cannot connect to scan device" and in another window "driver
plug-in required, HP device proprietary plug-in is missing. Click 'next' to continue plug-in
installation" and after click "Failed to install Plug-in. Either you have chosen to skipe the
plu-in installation or entered incorrect password". I searched for this plugin and finally found
in a long list 'hplip-
So I copied it into a text editor and named by his own name. I started the installation in the
terminal first in root (sudo) but the recommendation was not to do it. Then as a simple user
and the first mistake was that MD5 does not match "the one indicated!" so I changed it, success!
But following error: can not open it, is not in. zg format (it seems to me something like that...).
I reformatted it and the installation worked. However it asked me if I want to uninstall
"hplip-
"some functions of the scanner will not work, then, blah blah blah, done. And finally it still does
not work...! (with or without usb cable) But printing still works.
I hope you have understood everything, sorry if I am not very clear, thank you again.
System: Host: c6ril-Latitude-
v: 7.5.0 Desktop: Cinnamon 4.4.8 wm: muffin dm: LightDM Distro: Linux Mint 19.3 Tricia
base: Ubuntu 18.04 bionic
Machine: Type: Laptop System: Dell product: Latitude E7440 v: 00 serial: <filter> Chassis:
type: 9 serial: <filter>
Mobo: Dell model: 07F3F4 v: A00 serial: <filter> UEFI: Dell v: A27 date: 10/09/2018
Battery: Device-1: hidpp_battery_0 model: Logitech Wireless Illuminated Keyboard K800
serial: <filter> charge: 55% status: Discharging
status: Discharging
charge: 55% status: N/A
CPU: Topology: Dual Core model: Intel Core i7-4600U bits: 64 type: MT MCP arch: Haswell
rev: 1 L2 cache: 4096 KiB
flags: lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 21549
Speed: 1390 MHz min/max: 800/3300 MHz Core speeds (MHz): 1: 1162 2: 1164 3: 1008
4: 1001
Graphics: Device-1: Intel Haswell-ULT Integrated Graphics vendor: Dell driver: i915 v: kernel
bus ID: 00:02.0 chip ID: 8086:0a16
Display: x11 server: X.Org 1.20.8 driver: modesetting unloaded: fbdev,vesa
OpenGL: renderer: Mesa DRI Intel HD Graphics 4400 (HSW GT2) v: 4.5 Mesa 20.0.8
Audio: Device-1: Intel Haswell-ULT HD Audio vendor: Dell driver: snd_hda_intel v: kernel
bus ID: 00:03.0 chip ID: 8086:0a0c
bus ID: 00:1b.0 chip ID: 8086:9c20
chip ID: 12d1:0010
Sound Server: ALSA v: k5.4.0-150-generic
Network: Device-1: Intel Ethernet I218-LM vendor: Dell driver: N/A port: f080 bus ID: 00:19.0
chip ID: 8086:155a
chip ID: 8086:08b1
IF: wlp2s0 state: up mac: <filter>
Drives: Local Storage: total: 1.01 TiB used: 596.90 GiB (57.8%)
ID-1: /dev/sda vendor: Kingston model: SA400S37480G size: 447.13 GiB speed: 6.0 Gb/s
serial: <filter>
ID-2: /dev/sdb vendor: Samsung model: MZMPC128HBFU-00000 size: 119.24 GiB
speed: 6.0 Gb/s serial: <filter>
ID-3: /dev/sdc type: USB vendor: Seagate model: ST500LM0 00-SSHD-8GB size: 465.76 GiB
serial: <filter>
RAID: Hardware-1: Intel 82801 Mobile SATA Controller [RAID mode] driver: ahci v: 3.0
bus ID: 00:1f.2 chip ID: 8086.282a
Partition: ID-1: / size: 47.76 GiB used: 37.84 GiB (79.2%) fs: ext4 dev: /dev/sda3
ID-2: /home size: 376.04 GiB used: 230.90 GiB (61.4%) fs: ext4 dev: /dev/sda5
ID-3: swap-1 size: 9.77 GiB used: 464 KiB (0.0%) fs: swap dev: /dev/sda4
Sensors: System Temperatures: cpu: 58.0 C mobo: 42.0 C sodimm: 37.0 C
Fan Speeds (RPM): cpu: 4096
Repos: No active apt repos in: /etc/apt/
Active apt repos in: /etc/apt/
1: deb http: //ftp.fr.
Active apt repos in: /etc/apt/
1: deb [arch=amd64] http: //dl.google.
Active apt repos in: /etc/apt/
1: deb [arch=amd64] http: //dl.google.
Active apt repos in: /etc/apt/
1: deb http: //packages.
2: deb http: //archive.
3: deb http: //archive.
4: deb http: //archive.
5: deb http: //security.
6: deb http: //archive.
Active apt repos in: /etc/apt/
1: deb https: //deb.opera.
Active apt repos in: /etc/apt/
1: deb [arch=amd64] https: //repo.
Active apt repos in: /etc/apt/
1: deb http: //repository.
Active apt repos in: /etc/apt/
1: deb [arch=amd64] http: //repo.
Info: Processes: 274 Uptime: 12h 44m Memory: 7.68 GiB used: 2.89 GiB (37.6%) Init: systemd
v: 237 runlevel: 5 Compilers: gcc: 7.5.0 alt: 7 Client: Unknown python3.6 client
inxi: 3.0.32
Revision history for this message
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#3 |
Sorry Ania Queen, I made a mistake of manipulation, it is not solved, I await your answer, sorry for my clumsiness.
Revision history for this message
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#4 |
1. The answer by Ania Queen (aniaquen232) is just spam, created for the purpose of posting a dubious link
2. Why did you create a second question for your issue instead of continuing in your previous one https:/
Revision history for this message
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#6 |
Absolutely! I'm here to assist you, but I require additional information about the particular challenge you're encountering. Could you please offer more details or context about the issue you're seeking help with? Feel free to provide any error messages you've received, outline the steps you've already taken, and share information about the software or system you're dealing with. The more comprehensive your information, the better equipped I'll be to provide assistance. You can also visit https:/
Revision history for this message
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#7 |
thank you very much, but I've solved all my problems, good luck, Cyril
Le mar. 20 févr. 2024 à 17:02, zoroo <email address hidden>
a écrit :
> Your question #708633 on HPLIP changed:
> https:/
>
> zoroo posted a new comment:
>
> Absolutely! I'm here to assist you, but I require additional information
> about the particular challenge you're encountering. Could you please offer
> more details or context about the issue you're seeking help with? Feel free
> to provide any error messages you've received, outline the steps you've
> already taken, and share information about the software or system you're
> dealing with. The more comprehensive your information, the better equipped
> I'll be to provide assistance. You can also visit https:/
> additional support.
>
> --
> You received this question notification because you asked the question.
>
Revision history for this message
|
#8 |
Certainly! I'd be pleased to assist, but I need more information about the precise issue you're experiencing. Could you possibly offer additional information or context about the problem you're experiencing? Feel free to share any problem messages, describe your steps thus far, and offer information about the program or system you're using. The more information you share, the better I can help you. https:/
Revision history for this message
|
#9 |
Thank you, my problem is now solved, I am no longer interested.
Le jeu. 4 avr. 2024 à 01:22, Caleb Miller <
<email address hidden>> a écrit :
> Your question #708633 on HPLIP changed:
> https:/
>
> Caleb Miller posted a new comment:
> Certainly! I'd be pleased to assist, but I need more information about
> the precise issue you're experiencing. Could you possibly offer
> additional information or context about the problem you're experiencing?
> Feel free to share any problem messages, describe your steps thus far,
> and offer information about the program or system you're using. The more
> information you share, the better I can help you.
> https:/
>
> --
> You received this question notification because you asked the question.
>