HPLIP

hplip 3.21.4 doesn't recognize hp scanjet 2500 f1 in linux mint 19.2

Asked by Roy J Anderson

I'm running Linux Mint 19.2 (64-bit) and recently added an HP Scanjet Pro 2500 f1 scanner. I installed hplip version 3.21.4 since it is supposed to support my scanner, but it can't seem to see the scanner. At first my scanner could only be seen by sane-find-scanner when executed as root, but I added a rule to /etc/udev/rules.d that set the permissions to OWNER='root', GROUP='scanner', and MODE='0666'. Now sane-find-scanner sees the scanner when executed as user. Did I maybe miss something in the hplip installation?

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brian_p (claremont102) said : 		#1

Three days prior to your post:

  https://answers.launchpad.net/hplip/+question/697649

Try the plugin that matches your HPLIP version. Any joy?

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Roy J Anderson (rjander) said : 		#2

 Thanks for responding, Brian. I can't find any references to a plug-in for the HP Scanjet Pro 2500 f1. Can you tell me where it can be found, how to get it, and how do I then install it? Thanks!

     On Friday, June 25, 2021, 05:45:48 AM EDT, brian_p <email address hidden> wrote:

 Your question #697725 on HPLIP changed:
https://answers.launchpad.net/hplip/+question/697725

    Status: Open => Needs information

brian_p requested more information:
Three days prior to your post:

  https://answers.launchpad.net/hplip/+question/697649

Try the plugin that matches your HPLIP version. Any joy?

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brian_p (claremont102) said : 		#3

I would download the plugin from

 https://www.openprinting.org/download/printdriver/auxfiles/HP/plugins/

and install with

 sudo sh hplip-3.17.10-plugin.run

(Is that the correct version).

How do you go on?

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brian_p (claremont102) said : 		#4

Didn't read!

 sudo sh hplip-3.21.4-plugin.run

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Roy J Anderson (rjander) said : 		#5

 Thank you so much for your help. Installing the plugin file worked perfectly. I can now use my scanner.

     On Friday, June 25, 2021, 12:35:39 PM EDT, brian_p <email address hidden> wrote:

 Your question #697725 on HPLIP changed:
https://answers.launchpad.net/hplip/+question/697725

brian_p posted a new comment:
Didn't read!

 sudo sh hplip-3.21.4-plugin.run

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brian_p (claremont102) said : 		#6

> I can now use my scanner.

That's splendid, Ray. You could now mark this issue as solved.

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Roy J Anderson (rjander) said : 		#7

Sorry, I should have marked this question as solved. Thanks again, Brian.