Installed network printer removed automatically when turned off
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
cups-filters (Ubuntu) |
Fix Released
|
High
|
Unassigned |
Bug Description
After installing artful, I configured my HP LaserJet M1212nf via network as usual via hp-setup.
Installation worked and I could print/scan via network, but next time I needed to print, the printer was gone from the system.
Basically, every time I need to print, I have to install the printer again.
I'm not sure when the printer disappears, but I can reproduce consistently.
ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: hplip-gui 3.17.7+repack0-3
ProcVersionSign
Uname: Linux 4.8.0-59-generic x86_64
NonfreeKernelMo
ApportVersion: 2.20.7-0ubuntu3.1
Architecture: amd64
CupsErrorLog:
CurrentDesktop: GNOME
Date: Fri Nov 10 09:33:12 2017
InstallationDate: Installed on 2017-07-30 (102 days ago)
InstallationMedia: Ubuntu-Server 17.10 "Artful Aardvark" - Alpha amd64 (20170730)
Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No destinations added.
MachineType: Gigabyte Technology Co., Ltd. To be filled by O.E.M.
PackageArchitec
Papersize: a4
ProcKernelCmdLine: BOOT_IMAGE=
SourcePackage: hplip
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/23/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F15
dmi.board.
dmi.board.name: B75M-D3H
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: To be filled by O.E.M.
dmi.chassis.
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.name: To be filled by O.E.M.
dmi.product.
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
summary: |
- Installed printer disappears after suspend/resume + Installed printer removed after suspend/resume |
Changed in cups (Ubuntu): | |
status: | Incomplete → Confirmed |
Changed in hplip (Ubuntu): | |
status: | Incomplete → Confirmed |
Changed in hplip (Ubuntu): | |
status: | Incomplete → Confirmed |
Changed in cups (Ubuntu): | |
status: | Incomplete → Confirmed |
Changed in cups-filters (Ubuntu): | |
status: | Confirmed → In Progress |
It seems the issue is due to suspend/resume.
After resuming the system, I noticed the following entries in CUPS access_log:
localhost - - [10/Nov/ 2017:18: 59:39 +0100] "POST /admin/ HTTP/1.1" 401 185 CUPS-Delete-Printer successful-ok 2017:18: 59:40 +0100] "POST /admin/ HTTP/1.1" 200 185 CUPS-Delete-Printer successful-ok
localhost - root [10/Nov/
and the printer is gone. I'm not sure what's performing the delete.