Ubuntu
cups-filters package

  1. Bug #1731417
  2. Comment #4

Comment 4 for bug 1731417

Revision history for this message
Till Kamppeter (till-kamppeter) wrote : Re: Installed printer removed after suspend/resume

Please do the following:

Edit /etc/cups/cups-browsed.conf so that it has a line

DebugLogging file

without "#" in the beginning. Do not modify the other lines. Attach your /etc/cups/cups-browsed.conf and your /etc/cups/cupsd.conf files to this bug report.

Reboot your system.

Run lpstat -v and post the output here.

Set up your printer with hp-setup as you are used to.

immediately afterwards run the command

lpstat -v

and poste the output here. Copy also the file /etc/cups/printers.conf (you will need "sudo") and post its contents here.

Print a job and do "lpstat -v" and copy printers.conf again. Post the output of "lpstat -v" and the contents of the file here again.

Now suspend your system, wait for the suspend to complete and resume again. Do "lpstat -v" and copy printers.conf again. Post the output of "lpstat -v" and the contents of the file here again.

Did your print queue go away again? If not, reboot your system. Did it go away now? If so, do "lpstat -v" and copy printers.conf again. Post the output of "lpstat -v" and the contents of the file here again.

Please attach the files /var/log/cups/error_log and /var/log/cups/cups-browsed_log to this bug report.

Please do not compress any files and do not package the files together when attaching them to this bug report, to make it easier to read the files right out of the browser.