hplip-3.15.11 setup gets stuck
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
HPLIP |
Confirmed
|
Undecided
|
Unassigned |
Bug Description
Experienced two, as I think, related issues:
1) When I run setup file hplip-3.15.11.run it gets stuck at this point
ENTER USER PASSWORD
-------------------
Please enter the sudoer (*******)'s password:
/
And these are the processes
$ ps a
...
19775 pts/1 S+ 0:00 sh ./hplip-3.15.11.run
19831 pts/1 S+ 0:00 /bin/bash ./hplip-install
19834 pts/1 S+ 0:02 python ./install.py -i
19952 pts/2 Ss+ 0:00 /usr/bin/sudo true
...
I see there is "sudo", but I have entered the sudo password already. Well I break setup and "sudo" it.
So far so good till I get to the issue 2
2) As expected I get this
"error: hp-plugin should not be run as root/superuser
error: hp-plugin command failed. Please run hp-plugin manually."
I continue the setup and get into GUI mode and after all I get
"Please run 'hp-plugin' as normal user to install plug-ins."
I run
$ hp-plugin
Accept license agreement and get stuck at this
Plug-in version: 3.15.11
Installed HPLIP version: 3.15.11
Number of files to install: 42
And my processes are
779 pts/6 S+ 0:00 python /usr/bin/hp-plugin
818 pts/6 S+ 0:00 sh -c sh /home/.
819 pts/6 S+ 0:00 sh /home/.
905 pts/6 S+ 0:00 /bin/bash ./hplip-
911 pts/6 S+ 0:00 /usr/bin/python ./plugin_install.py -v 3.15.11 -c 42 -u
915 pts/4 Ss+ 0:00 /usr/bin/sudo /usr/bin/python installPlugin.py
And again I find sudo awaiting. I run sudo command manually
$ cd ~/.hplip/
$ /usr/bin/sudo /usr/bin/python installPlugin.py
Executing installPlugin.py
Success!
Break the stuck hp-plugin.
Continue with the step 1) and finish.
P.S.
$ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 15.10
Release: 15.10
Codename: wily
Actually run Kubuntu.
description: | updated |
Changed in hplip: | |
status: | New → Confirmed |
tags: | added: wily |
Please fix it - after hours of shouting about HP i read this thread... Now i can print and scan!
Thank you for sharing this hint!