VISTA PC ??

Asked by rockyIII

I installed the xibo Client on a VISTA PC and have some problems.

Somehow content and the RSS feeds are not updated … just showing “Loading…“

Internet connection is active so …

After closing xibo client and restarting it I just get the XIBO logo splash screen - nothing else…

What could be the reason for that?

Some how the Client does not connect to the Internet - I think… But when I go to Xibo options – “Register Display” the result is: “Display is active and ready to start.”
I checked the “ZoneAlarm” Firewall… no problem there…
What can I do?

Question information

Language:
English Edit question
Status:
Solved
For:
Xibo Edit question
Assignee:
No assignee Edit question
Solved by:
rockyIII
Solved:
Last query:
Last reply:
Revision history for this message
Alex Harrington (alexharrington) said :
#1

First check where the local library directory on the client you've configured exists and the client can write to it.

Are there files in that directory? If so, delete them and run the client again for a few minutes. Do they reappear?

If you're sending larger files, note that the client will download ALL the media items from all the scheduled layouts before getting the schedule so it can take a fair amount of time for that to happen. A good plan is to schedule just one simple layout initially (eg the default we ship with Xibo) as that will download very quickly.

Next clear the local library again and then disable Zone Alarm and any other firewall completely. Does that make a difference?

Finally turn debugging and auditing on in the server, and auditing on for that display in the display management section. Clear the client library again and run the client up. Alot of logging should be generated showing what's going on.

When we have some idea what the problem is, we can drill in to it further.

Alex
--- original message ---
From: "rockyIII" <email address hidden>
Subject: [Question #83903]: VISTA PC ??
Date: 26th September 2009
Time: 12:15:22 pm

New question #83903 on Xibo:
https://answers.launchpad.net/xibo/+question/83903

I installed the xibo Client on a VISTA PC and have some problems.

Somehow content and the RSS feeds are not updated … just showing “Loading…“

Internet connection is active so …

After closing xibo client and restarting it I just get the XIBO logo splash screen - nothing else…

What could be the reason for that?

Some how the Client does not connect to the Internet - I think… But when I go to Xibo options – “Register Display” the result is: “Display is active and ready to start.”
I checked the “ZoneAlarm” Firewall… no problem there…
What can I do?

--
You received this question notification because you are a member of Xibo
Developers, which is an answer contact for Xibo.

Revision history for this message
rockyIII (rockyiii) said :
#2

Ok – I’m working on i – but still have problems…

If I deleted all files in the local library directory… afer a while the following .NET Framework error message is coming up:
____________________________________________________________________________________
(it is in german... sorry)

"Informationen über das Aufrufen von JIT-Debuggen
anstelle dieses Dialogfelds finden Sie am Ende dieser Meldung.

************** Ausnahmetext **************
System.IO.IOException: Der Prozess kann nicht auf die Datei "C:\Users\Public\XIBO\6.mpeg" zugreifen, da sie von einem anderen Prozess verwendet wird.
   bei System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
   bei System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy)
   bei System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access)
   bei XiboClient.FileCollector.xmdsFile_GetFileCompleted(Object sender, GetFileCompletedEventArgs e) in C:\Intranet\htdocs\1.0.0\client\dotNET\FileCollector.cs:Zeile 279.
   bei XiboClient.xmds.xmds.OnGetFileOperationCompleted(Object arg) in C:\Intranet\htdocs\1.0.0\client\dotNET\Web References\xmds\Reference.cs:Zeile 218.

************** Geladene Assemblys **************
mscorlib
    Assembly-Version: 2.0.0.0.
    Win32-Version: 2.0.50727.3074 (QFE.050727-3000).
    CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll.
----------------------------------------
XiboClient
    Assembly-Version: 2.0.0.0.
    Win32-Version: 2.0.0.0.
    CodeBase: file:///C:/Programme/Xibo%20Player/XiboClient.exe.
----------------------------------------
System.Windows.Forms
    Assembly-Version: 2.0.0.0.
    Win32-Version: 2.0.50727.3053 (netfxsp.050727-3000).
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll.
----------------------------------------
System
    Assembly-Version: 2.0.0.0.
    Win32-Version: 2.0.50727.3053 (netfxsp.050727-3000).
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll.
----------------------------------------
System.Drawing
    Assembly-Version: 2.0.0.0.
    Win32-Version: 2.0.50727.3053 (netfxsp.050727-3000).
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll.
----------------------------------------
System.Configuration
    Assembly-Version: 2.0.0.0.
    Win32-Version: 2.0.50727.3053 (netfxsp.050727-3000).
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Configuration/2.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll.
----------------------------------------
System.Xml
    Assembly-Version: 2.0.0.0.
    Win32-Version: 2.0.50727.3074 (QFE.050727-3000).
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll.
----------------------------------------
System.Web.Services
    Assembly-Version: 2.0.0.0.
    Win32-Version: 2.0.50727.3053 (netfxsp.050727-3000).
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Web.Services/2.0.0.0__b03f5f7f11d50a3a/System.Web.Services.dll.
----------------------------------------
System.Deployment
    Assembly-Version: 2.0.0.0.
    Win32-Version: 2.0.50727.3053 (netfxsp.050727-3000).
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Deployment/2.0.0.0__b03f5f7f11d50a3a/System.Deployment.dll.
----------------------------------------
System.Deployment.resources
    Assembly-Version: 2.0.0.0.
    Win32-Version: 2.0.50727.3053 (netfxsp.050727-3000).
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Deployment.resources/2.0.0.0_de_b03f5f7f11d50a3a/System.Deployment.resources.dll.
----------------------------------------
XiboClient.XmlSerializers
    Assembly-Version: 2.0.0.0.
    Win32-Version: 2.0.0.0.
    CodeBase: file:///C:/Programme/Xibo%20Player/XiboClient.XmlSerializers.DLL.
----------------------------------------
System.Management
    Assembly-Version: 2.0.0.0.
    Win32-Version: 2.0.50727.3053 (netfxsp.050727-3000).
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Management/2.0.0.0__b03f5f7f11d50a3a/System.Management.dll.
----------------------------------------
mscorlib.resources
    Assembly-Version: 2.0.0.0.
    Win32-Version: 2.0.50727.3074 (QFE.050727-3000).
    CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll.
----------------------------------------
System.resources
    Assembly-Version: 2.0.0.0.
    Win32-Version: 2.0.50727.3053 (netfxsp.050727-3000).
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.resources/2.0.0.0_de_b77a5c561934e089/System.resources.dll.
----------------------------------------
System.Windows.Forms.resources
    Assembly-Version: 2.0.0.0.
    Win32-Version: 2.0.50727.3053 (netfxsp.050727-3000).
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Windows.Forms.resources/2.0.0.0_de_b77a5c561934e089/System.Windows.Forms.resources.dll.
----------------------------------------

************** JIT-Debuggen **************
Um das JIT-Debuggen (Just-In-Time) zu aktivieren, muss in der
Konfigurationsdatei der Anwendung oder des Computers
(machine.config) der jitDebugging-Wert im Abschnitt system.windows.forms festgelegt werden.
Die Anwendung muss mit aktiviertem Debuggen kompiliert werden.

Zum Beispiel:

<configuration>
    <system.windows.forms jitDebugging="true" />
</configuration>

Wenn das JIT-Debuggen aktiviert ist, werden alle nicht behandelten
Ausnahmen an den JIT-Debugger gesendet, der auf dem
Computer registriert ist, und nicht in diesem Dialogfeld behandelt."

__________________________________________________________________________

After several times of rebooting the PC - finally all files are in the local library directory and play fine for on time… after that content e.g. RSS feeds are not updated anymore… if I close the Xibo player and restarted it - I still don’t get anything but the XIBO logo splash screen.

I think this all as to do with the security settings of VISTA – I’m not familiar with…. “User Account Control” - „file folder Protection“ and so on… Don´t know how to change it…

Revision history for this message
Alex Harrington (alexharrington) said :
#3

The error means nothing to me as I can't understand what it says. I guess though that you deleted the library contents while the client was still running.

I run a client on Vista and didn't have to do anything different to XP to make it work, so I don't think it's a UAC issue.

I know Dan will be looking at Windows 7 shortly as there are issues running the client there. Perhaps you have a Windows Update I don't have installed.

Alex

--- original message ---
From: "rockyIII" <email address hidden>
Subject: RE: [Question #83903]: VISTA PC ??
Date: 27th September 2009
Time: 11:18:27 am

Question #83903 on Xibo changed:
https://answers.launchpad.net/xibo/+question/83903

    Status: Answered => Open

rockyIII is still having a problem:
Ok – I’m working on i – but still have problems…

If I deleted all files in the local library directory… afer a while the following .NET Framework error message is coming up:
____________________________________________________________________________________
(it is in german... sorry)

"Informationen über das Aufrufen von JIT-Debuggen
anstelle dieses Dialogfelds finden Sie am Ende dieser Meldung.

************** Ausnahmetext **************
System.IO.IOException: Der Prozess kann nicht auf die Datei "C:\Users\Public\XIBO\6.mpeg" zugreifen, da sie von einem anderen Prozess verwendet wird.
   bei System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
   bei System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy)
   bei System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access)
   bei XiboClient.FileCollector.xmdsFile_GetFileCompleted(Object sender, GetFileCompletedEventArgs e) in C:\Intranet\htdocs\1.0.0\client\dotNET\FileCollector.cs:Zeile 279.
   bei XiboClient.xmds.xmds.OnGetFileOperationCompleted(Object arg) in C:\Intranet\htdocs\1.0.0\client\dotNET\Web References\xmds\Reference.cs:Zeile 218.

************** Geladene Assemblys **************
mscorlib
    Assembly-Version: 2.0.0.0.
    Win32-Version: 2.0.50727.3074 (QFE.050727-3000).
    CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll.
----------------------------------------
XiboClient
    Assembly-Version: 2.0.0.0.
    Win32-Version: 2.0.0.0.
    CodeBase: file:///C:/Programme/Xibo%20Player/XiboClient.exe.
----------------------------------------
System.Windows.Forms
    Assembly-Version: 2.0.0.0.
    Win32-Version: 2.0.50727.3053 (netfxsp.050727-3000).
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll.
----------------------------------------
System
    Assembly-Version: 2.0.0.0.
    Win32-Version: 2.0.50727.3053 (netfxsp.050727-3000).
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll.
----------------------------------------
System.Drawing
    Assembly-Version: 2.0.0.0.
    Win32-Version: 2.0.50727.3053 (netfxsp.050727-3000).
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll.
----------------------------------------
System.Configuration
    Assembly-Version: 2.0.0.0.
    Win32-Version: 2.0.50727.3053 (netfxsp.050727-3000).
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Configuration/2.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll.
----------------------------------------
System.Xml
    Assembly-Version: 2.0.0.0.
    Win32-Version: 2.0.50727.3074 (QFE.050727-3000).
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll.
----------------------------------------
System.Web.Services
    Assembly-Version: 2.0.0.0.
    Win32-Version: 2.0.50727.3053 (netfxsp.050727-3000).
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Web.Services/2.0.0.0__b03f5f7f11d50a3a/System.Web.Services.dll.
----------------------------------------
System.Deployment
    Assembly-Version: 2.0.0.0.
    Win32-Version: 2.0.50727.3053 (netfxsp.050727-3000).
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Deployment/2.0.0.0__b03f5f7f11d50a3a/System.Deployment.dll.
----------------------------------------
System.Deployment.resources
    Assembly-Version: 2.0.0.0.
    Win32-Version: 2.0.50727.3053 (netfxsp.050727-3000).
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Deployment.resources/2.0.0.0_de_b03f5f7f11d50a3a/System.Deployment.resources.dll.
----------------------------------------
XiboClient.XmlSerializers
    Assembly-Version: 2.0.0.0.
    Win32-Version: 2.0.0.0.
    CodeBase: file:///C:/Programme/Xibo%20Player/XiboClient.XmlSerializers.DLL.
----------------------------------------
System.Management
    Assembly-Version: 2.0.0.0.
    Win32-Version: 2.0.50727.3053 (netfxsp.050727-3000).
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Management/2.0.0.0__b03f5f7f11d50a3a/System.Management.dll.
----------------------------------------
mscorlib.resources
    Assembly-Version: 2.0.0.0.
    Win32-Version: 2.0.50727.3074 (QFE.050727-3000).
    CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll.
----------------------------------------
System.resources
    Assembly-Version: 2.0.0.0.
    Win32-Version: 2.0.50727.3053 (netfxsp.050727-3000).
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.resources/2.0.0.0_de_b77a5c561934e089/System.resources.dll.
----------------------------------------
System.Windows.Forms.resources
    Assembly-Version: 2.0.0.0.
    Win32-Version: 2.0.50727.3053 (netfxsp.050727-3000).
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Windows.Forms.resources/2.0.0.0_de_b77a5c561934e089/System.Windows.Forms.resources.dll.
----------------------------------------

************** JIT-Debuggen **************
Um das JIT-Debuggen (Just-In-Time) zu aktivieren, muss in der
Konfigurationsdatei der Anwendung oder des Computers
(machine.config) der jitDebugging-Wert im Abschnitt system.windows.forms festgelegt werden.
Die Anwendung muss mit aktiviertem Debuggen kompiliert werden.

Zum Beispiel:

<configuration>
    <system.windows.forms jitDebugging="true" />
</configuration>

Wenn das JIT-Debuggen aktiviert ist, werden alle nicht behandelten
Ausnahmen an den JIT-Debugger gesendet, der auf dem
Computer registriert ist, und nicht in diesem Dialogfeld behandelt."

__________________________________________________________________________

After several times of rebooting the PC - finally all files are in the
local library directory and play fine for on time… after that content
e.g. RSS feeds are not updated anymore… if I close the Xibo player and
restarted it - I still don’t get anything but the XIBO logo splash
screen.

I think this all as to do with the security settings of VISTA – I’m not
familiar with…. “User Account Control” - „file folder Protection“ and
so on… Don´t know how to change it…

--
You received this question notification because you are a member of Xibo
Developers, which is an answer contact for Xibo.

Revision history for this message
Alex Harrington (alexharrington) said :
#4

Also have you done as I suggested and test this with a very simple layout such as the default we ship.

It might be that the videos you're sending are taking longer than your PHP maximum execution time to checksum each time - which is causing the hang at the splash screen.

Try with really simple layouts first and build up.

Alex

--- original message ---
From: "rockyIII" <email address hidden>
Subject: RE: [Question #83903]: VISTA PC ??
Date: 27th September 2009
Time: 11:18:27 am

Question #83903 on Xibo changed:
https://answers.launchpad.net/xibo/+question/83903

    Status: Answered => Open

rockyIII is still having a problem:
Ok – I’m working on i – but still have problems…

If I deleted all files in the local library directory… afer a while the following .NET Framework error message is coming up:
____________________________________________________________________________________
(it is in german... sorry)

"Informationen über das Aufrufen von JIT-Debuggen
anstelle dieses Dialogfelds finden Sie am Ende dieser Meldung.

************** Ausnahmetext **************
System.IO.IOException: Der Prozess kann nicht auf die Datei "C:\Users\Public\XIBO\6.mpeg" zugreifen, da sie von einem anderen Prozess verwendet wird.
   bei System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
   bei System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy)
   bei System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access)
   bei XiboClient.FileCollector.xmdsFile_GetFileCompleted(Object sender, GetFileCompletedEventArgs e) in C:\Intranet\htdocs\1.0.0\client\dotNET\FileCollector.cs:Zeile 279.
   bei XiboClient.xmds.xmds.OnGetFileOperationCompleted(Object arg) in C:\Intranet\htdocs\1.0.0\client\dotNET\Web References\xmds\Reference.cs:Zeile 218.

************** Geladene Assemblys **************
mscorlib
    Assembly-Version: 2.0.0.0.
    Win32-Version: 2.0.50727.3074 (QFE.050727-3000).
    CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll.
----------------------------------------
XiboClient
    Assembly-Version: 2.0.0.0.
    Win32-Version: 2.0.0.0.
    CodeBase: file:///C:/Programme/Xibo%20Player/XiboClient.exe.
----------------------------------------
System.Windows.Forms
    Assembly-Version: 2.0.0.0.
    Win32-Version: 2.0.50727.3053 (netfxsp.050727-3000).
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll.
----------------------------------------
System
    Assembly-Version: 2.0.0.0.
    Win32-Version: 2.0.50727.3053 (netfxsp.050727-3000).
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll.
----------------------------------------
System.Drawing
    Assembly-Version: 2.0.0.0.
    Win32-Version: 2.0.50727.3053 (netfxsp.050727-3000).
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll.
----------------------------------------
System.Configuration
    Assembly-Version: 2.0.0.0.
    Win32-Version: 2.0.50727.3053 (netfxsp.050727-3000).
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Configuration/2.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll.
----------------------------------------
System.Xml
    Assembly-Version: 2.0.0.0.
    Win32-Version: 2.0.50727.3074 (QFE.050727-3000).
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll.
----------------------------------------
System.Web.Services
    Assembly-Version: 2.0.0.0.
    Win32-Version: 2.0.50727.3053 (netfxsp.050727-3000).
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Web.Services/2.0.0.0__b03f5f7f11d50a3a/System.Web.Services.dll.
----------------------------------------
System.Deployment
    Assembly-Version: 2.0.0.0.
    Win32-Version: 2.0.50727.3053 (netfxsp.050727-3000).
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Deployment/2.0.0.0__b03f5f7f11d50a3a/System.Deployment.dll.
----------------------------------------
System.Deployment.resources
    Assembly-Version: 2.0.0.0.
    Win32-Version: 2.0.50727.3053 (netfxsp.050727-3000).
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Deployment.resources/2.0.0.0_de_b03f5f7f11d50a3a/System.Deployment.resources.dll.
----------------------------------------
XiboClient.XmlSerializers
    Assembly-Version: 2.0.0.0.
    Win32-Version: 2.0.0.0.
    CodeBase: file:///C:/Programme/Xibo%20Player/XiboClient.XmlSerializers.DLL.
----------------------------------------
System.Management
    Assembly-Version: 2.0.0.0.
    Win32-Version: 2.0.50727.3053 (netfxsp.050727-3000).
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Management/2.0.0.0__b03f5f7f11d50a3a/System.Management.dll.
----------------------------------------
mscorlib.resources
    Assembly-Version: 2.0.0.0.
    Win32-Version: 2.0.50727.3074 (QFE.050727-3000).
    CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll.
----------------------------------------
System.resources
    Assembly-Version: 2.0.0.0.
    Win32-Version: 2.0.50727.3053 (netfxsp.050727-3000).
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.resources/2.0.0.0_de_b77a5c561934e089/System.resources.dll.
----------------------------------------
System.Windows.Forms.resources
    Assembly-Version: 2.0.0.0.
    Win32-Version: 2.0.50727.3053 (netfxsp.050727-3000).
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Windows.Forms.resources/2.0.0.0_de_b77a5c561934e089/System.Windows.Forms.resources.dll.
----------------------------------------

************** JIT-Debuggen **************
Um das JIT-Debuggen (Just-In-Time) zu aktivieren, muss in der
Konfigurationsdatei der Anwendung oder des Computers
(machine.config) der jitDebugging-Wert im Abschnitt system.windows.forms festgelegt werden.
Die Anwendung muss mit aktiviertem Debuggen kompiliert werden.

Zum Beispiel:

<configuration>
    <system.windows.forms jitDebugging="true" />
</configuration>

Wenn das JIT-Debuggen aktiviert ist, werden alle nicht behandelten
Ausnahmen an den JIT-Debugger gesendet, der auf dem
Computer registriert ist, und nicht in diesem Dialogfeld behandelt."

__________________________________________________________________________

After several times of rebooting the PC - finally all files are in the
local library directory and play fine for on time… after that content
e.g. RSS feeds are not updated anymore… if I close the Xibo player and
restarted it - I still don’t get anything but the XIBO logo splash
screen.

I think this all as to do with the security settings of VISTA – I’m not
familiar with…. “User Account Control” - „file folder Protection“ and
so on… Don´t know how to change it…

--
You received this question notification because you are a member of Xibo
Developers, which is an answer contact for Xibo.

Revision history for this message
rockyIII (rockyiii) said :
#5

My Vista installation is a new and up to date… better go for windows XP I guess….

The video is playing fine after all… the rss feeds are not updating…

I will try now with a more simple Layout…

Revision history for this message
rockyIII (rockyiii) said :
#6

Ok just tried it with a simple layout - with tow RSS-feeds…

I had to delete all files in the local library directory otherwise the changes I made wouldn’t show up in the xibo player ... but than that new Layout was running fine… after reboot same problem again… no updated RSS-feed …

I checked the Xibo Server… The display is shown as “logged In”… Even so it seams that somehow Xibo can’t update files in the local library directory because of… I don’t know…

Revision history for this message
Dan Garner (dangarner) said :
#7

Are you using the 1.0.3 version of the client?

Do you get any messages in the Xibo server log? (open the filter and alter the seconds to go back). Look for entries from "Client".

If you right click the Xibo icon and "Run as administrator" does that make any difference?

What is the update interval of the two RSS items you are trying to show? The Loading RSS message will be shown in the period of time it takes Xibo to connect to the external RSS source and save the RSS file.

In your Xibo client library do you have any files saved with the .xml extension and a long name? These will be the cached RSS content. If you do have these files and you inspect them to see if they are your missing feed.

Are you sure you can get to the RSS feeds from that PC in IE?

Xibo definitely works on Vista clients - so it is likely to be something specific with your machine / connection.

Revision history for this message
rockyIII (rockyiii) said :
#8

Thnaks for your help and input and excuse my bad english

_________

Are you using the 1.0.3 version of the client?

YES
____________
Do you get any messages in the Xibo server log?

NO
____________
If you right click the Xibo icon and "Run as administrator" does that
make any difference?

YES/NO
The player does still just shows the xibo logo but the display is for sure shown as “logged In” on the Xibo Server
____________
What is the update interval of the two RSS items you are trying to show?

1 minute
____________

In your Xibo client library do you have any files saved with the .xml
extension and a long name?
____________

YES... they are downloaded and shown after I deleted the old files... but than they get not updated (and shown)

____________

Are you sure you can get to the RSS feeds from that PC in IE?

I think so - because they show up once.
____________

Have a look at the debug report:

--------------------------------------
Environment Checks
--------------------------------------
<div class="checks"><img src="install/dot_green.gif"> PHP Version 5.2.0 or later<br /><img src="install/dot_green.gif"> Filesystem Permissions<br /><img src="install/dot_green.gif"> MySQL<br /><img src="install/dot_green.gif"> JSON Extension<br /><img src="install/dot_green.gif"> GD Extension<br /><img src="install/dot_green.gif"> Calendar Extension<br /><img src="install/dot_green.gif"> DOM Extension<br /><img src="install/dot_green.gif"> DOM XML Extension<br /><img src="install/dot_green.gif"> Allow PHP to open external URL's<br /><img src="install/dot_green.gif"> DateTimeZone<br /></div>
--------------------------------------
PHP INFO
--------------------------------------
Array
(
    [PHP Core] => Array
        (
            [allow_call_time_pass_reference] => On
            [allow_url_fopen] => On
            [allow_url_include] => Off
            [always_populate_raw_post_data] => Off
            [arg_separator.input] => ;&amp;
            [arg_separator.output] => &amp;amp;
            [asp_tags] => Off
            [auto_append_file] => no value
            [auto_globals_jit] => On
            [auto_prepend_file] => no value
            [browscap] => no value
            [default_charset] => no value
            [default_mimetype] => text/html
            [define_syslog_variables] => Off
            [disable_classes] => no value
            [disable_functions] => shell_exec, popen, pclose, proc_open, proc_close, proc_get_status, proc_nice, proc_terminate, show_source
            [display_errors] => Off
            [display_startup_errors] => Off
            [doc_root] => no value
            [docref_ext] => no value
            [docref_root] => no value
            [enable_dl] => On
            [error_append_string] => no value
            [error_log] => /var/log/apache2/php-error.log
            [error_prepend_string] => no value
            [error_reporting] => Array
                (
                    [0] => 0
                    [1] => 6135
                )

            [expose_php] => Off
            [extension_dir] => /home/php5/lib/php/20060613
            [file_uploads] => On
            [highlight.bg] => #FFFFFF
            [highlight.comment] => #FF9900
            [highlight.default] => #0000BB
            [highlight.html] => #000000
            [highlight.keyword] => #007700
            [highlight.string] => #DD0000
            [html_errors] => Off
            [ignore_repeated_errors] => Off
            [ignore_repeated_source] => Off
            [ignore_user_abort] => Off
            [implicit_flush] => Off
            [include_path] => .:/home/php5/lib/php:/usr/share/php
            [log_errors] => On
            [log_errors_max_len] => 1024
            [magic_quotes_gpc] => On
            [magic_quotes_runtime] => Off
            [magic_quotes_sybase] => Off
            [mail.force_extra_parameters] => no value
            [max_execution_time] => 30
            [max_input_nesting_level] => 64
            [max_input_time] => 60
            [memory_limit] => 80M
            [open_basedir] => /var/www/web56/html:/var/www/web56/phptmp:/var/www/web56/files:/var/www/web56/atd:/usr/share/php
            [output_buffering] => 4096
            [output_handler] => no value
            [post_max_size] => 64M
            [precision] => 14
            [realpath_cache_size] => 16k
            [realpath_cache_ttl] => 120
            [register_argc_argv] => Off
            [register_globals] => Off
            [register_long_arrays] => Off
            [report_memleaks] => On
            [report_zend_debug] => Off
            [safe_mode] => Off
            [safe_mode_exec_dir] => no value
            [safe_mode_gid] => Off
            [safe_mode_include_dir] => no value
            [sendmail_from] => no value
            [sendmail_path] => /usr/sbin/sendmail -t -i
            [serialize_precision] => 100
            [short_open_tag] => On
            [SMTP] => localhost
            [smtp_port] => 25
            [sql.safe_mode] => Off
            [suhosin.log.phpscript.is_safe] => Off
            [track_errors] => Off
            [unserialize_callback_func] => no value
            [upload_max_filesize] => 50M
            [upload_tmp_dir] => /var/www/web56/phptmp
            [user_dir] => no value
            [variables_order] => GPCS
            [xmlrpc_error_number] => 0
            [xmlrpc_errors] => Off
            [y2k_compliance] => On
            [zend.ze1_compatibility_mode] => Off
        )

    [bcmath] => Array
        (
            [BCMath support] => enabled
        )

    [bz2] => Array
        (
            [BZip2 Support] => Enabled
            [Stream Wrapper support] => compress.bz2://
            [Stream Filter support] => bzip2.decompress, bzip2.compress
            [BZip2 Version] => 1.0.3, 15-Feb-2005
        )

    [calendar] => Array
        (
            [Calendar support] => enabled
        )

    [cgi-fcgi] => Array
        (
            [cgi.check_shebang_line] => 1
            [cgi.fix_pathinfo] => 1
            [cgi.force_redirect] => 1
            [cgi.nph] => 0
            [cgi.redirect_status_env] => no value
            [cgi.rfc2616_headers] => 0
            [fastcgi.logging] => 1
        )

    [ctype] => Array
        (
            [ctype functions] => enabled
        )

    [curl] => Array
        (
            [cURL support] => enabled
            [cURL Information] => libcurl/7.15.5 OpenSSL/0.9.8c zlib/1.2.3 libidn/0.6.5
        )

    [date] => Array
        (
            [date/time support] => enabled
            [&quot;Olson&quot; Timezone Database Version] => 2009.9
            [Timezone Database] => internal
            [Default timezone] => Europe/Berlin
            [date.default_latitude] => 31.7667
            [date.default_longitude] => 35.2333
            [date.sunrise_zenith] => 90.583333
            [date.sunset_zenith] => 90.583333
            [date.timezone] => Europe/Berlin
        )

    [dba] => Array
        (
            [DBA support] => enabled
            [Supported handlers] => cdb cdb_make db4 inifile flatfile
        )

    [dom] => Array
        (
            [DOM/XML] => enabled
            [DOM/XML API Version] => 20031129
            [libxml Version] => 2.6.27
            [HTML Support] => enabled
            [XPath Support] => enabled
            [XPointer Support] => enabled
            [Schema Support] => enabled
            [RelaxNG Support] => enabled
        )

    [exif] => Array
        (
            [EXIF Support] => enabled
            [EXIF Version] => 1.4 $Id: exif.c,v 1.173.2.5.2.28 2009/05/28 14:03:09 pajoye Exp $
            [Supported EXIF Version] => 0220
            [Supported filetypes] => JPEG,TIFF
        )

    [filter] => Array
        (
            [Input Validation and Filtering] => enabled
            [Revision] => $Revision: 1.52.2.47 $
            [filter.default] => unsafe_raw
            [filter.default_flags] => no value
        )

    [ftp] => Array
        (
            [FTP support] => enabled
        )

    [gd] => Array
        (
            [GD Support] => enabled
            [GD Version] => bundled (2.0.34 compatible)
            [FreeType Support] => enabled
            [FreeType Linkage] => with freetype
            [FreeType Version] => 2.2.1
            [T1Lib Support] => enabled
            [GIF Read Support] => enabled
            [GIF Create Support] => enabled
            [JPG Support] => enabled
            [PNG Support] => enabled
            [WBMP Support] => enabled
            [XPM Support] => enabled
            [XBM Support] => enabled
        )

    [gettext] => Array
        (
            [GetText Support] => enabled
        )

    [hash] => Array
        (
            [hash support] => enabled
            [Hashing Engines] => md2 md4 md5 sha1 sha256 sha384 sha512 ripemd128 ripemd160 ripemd256 ripemd320 whirlpool tiger128,3 tiger160,3 tiger192,3 tiger128,4 tiger160,4 tiger192,4 snefru gost adler32 crc32 crc32b haval128,3 haval160,3 haval192,3 haval224,3 haval256,3 haval128,4 haval160,4 haval192,4 haval224,4 haval256,4 haval128,5 haval160,5 haval192,5 haval224,5 haval256,5
        )

    [htscanner] => Array
        (
            [extension version] => 0.9.1-dev
            [CVS Id] => $Id: htscanner.c,v 1.25 2009/03/04 00:40:16 pajoye Exp $
            [htscanner.config_file] => .htaccess
            [htscanner.default_docroot] => /var/www/56/html
            [htscanner.default_ttl] => 300
            [htscanner.stop_on_error] => 0
        )

    [iconv] => Array
        (
            [iconv support] => enabled
            [iconv implementation] => glibc
            [iconv library version] => 2.3.6
            [iconv.input_encoding] => ISO-8859-1
            [iconv.internal_encoding] => ISO-8859-1
            [iconv.output_encoding] => ISO-8859-1
        )

    [imagick] => Array
        (
            [imagick module version] => 2.3.0
            [imagick classes] => Imagick, ImagickDraw, ImagickPixel, ImagickPixelIterator
            [ImageMagick version] => ImageMagick 6.2.4 07/28/09 Q16 http://www.imagemagick.org
            [ImageMagick copyright] => Copyright (C) 1999-2005 ImageMagick Studio LLC
            [ImageMagick release date] => 07/28/09
            [ImageMagick Number of supported formats:] => 156
            [ImageMagick Supported formats] => A, ART, AVI, AVS, B, BMP, BMP2, BMP3, C, CACHE, CAPTION, CIN, CIP, CLIP, CMYK, CMYKA, CUR, CUT, DCM, DCX, DNG, DPS, DPX, EPDF, EPI, EPS, EPS2, EPS3, EPSF, EPSI, EPT, EPT2, EPT3, FAX, FITS, FRACTAL, G, G3, GIF, GIF87, GRADIENT, GRAY, HISTOGRAM, HTM, HTML, ICB, ICO, ICON, INFO, JNG, JP2, JPC, JPEG, JPG, JPX, K, LABEL, M, M2V, MAP, MAT, MATTE, MIFF, MNG, MONO, MPC, MPEG, MPG, MSL, MTV, MVG, NULL, O, OTB, OTF, P7, PAL, PALM, PATTERN, PBM, PCD, PCDS, PCL, PCT, PCX, PDB, PDF, PFA, PFB, PGM, PGX, PICON, PICT, PIX, PJPEG, PLASMA, PNG, PNG24, PNG32, PNG8, PNM, PPM, PREVIEW, PS, PS2, PS3, PSD, PTIF, PWP, R, RAS, RGB, RGBA, RGBO, RLA, RLE, SCR, SCT, SFW, SGI, SHTML, STEGANO, SUN, SVG, SVGZ, TEXT, TGA, TIF, TIFF, TILE, TIM, TTC, TTF, TXT, UIL, UYVY, VDA, VICAR, VID, VIFF, VST, WBMP, WMF, WMZ, WPG, X, XBM, XC, XCF, XPM, XV, XWD, Y, YCbCr, YCbCrA, YUV
            [imagick.locale_fix] => 0
            [imagick.progress_monitor] => 0
        )

    [imap] => Array
        (
            [IMAP c-Client Version] => 2001
            [SSL Support] => enabled
            [Kerberos Support] => enabled
        )

    [json] => Array
        (
            [json support] => enabled
            [json version] => 1.2.1
        )

    [libxml] => Array
        (
            [libXML support] => active
            [libXML Version] => 2.6.27
            [libXML streams] => enabled
        )

    [mbstring] => Array
        (
            [Multibyte Support] => enabled
            [Multibyte string engine] => libmbfl
            [Multibyte (japanese) regex support] => enabled
            [Multibyte regex (oniguruma) version] => 4.4.4
            [Multibyte regex (oniguruma) backtrack check] => On
            [mbstring.detect_order] => no value
            [mbstring.encoding_translation] => Off
            [mbstring.func_overload] => 0
            [mbstring.http_input] => pass
            [mbstring.http_output] => pass
            [mbstring.internal_encoding] => no value
            [mbstring.language] => neutral
            [mbstring.strict_detection] => Off
            [mbstring.substitute_character] => no value
        )

    [mcrypt] => Array
        (
            [Version] => 2.5.7
            [Api No] => 20021217
            [Supported ciphers] => cast-128 gost rijndael-128 twofish arcfour cast-256 loki97 rijndael-192 saferplus wake blowfish-compat des rijndael-256 serpent xtea blowfish enigma rc2 tripledes
            [Supported modes] => cbc cfb ctr ecb ncfb nofb ofb stream
            [mcrypt.algorithms_dir] => no value
            [mcrypt.modes_dir] => no value
        )

    [mhash] => Array
        (
            [MHASH support] => Enabled
            [MHASH API Version] => 20060101
        )

    [mime_magic] => Array
        (
            [mime_magic.debug] => Off
            [mime_magic.magicfile] => /usr/share/file/magic.mime
        )

    [mysql] => Array
        (
            [Active Persistent Links] => 0
            [Active Links] => 1
            [Client API version] => 5.0.32
            [MYSQL_MODULE_TYPE] => external
            [MYSQL_SOCKET] => /var/run/mysqld/mysqld.sock
            [MYSQL_INCLUDE] => -I/usr/include/mysql
            [MYSQL_LIBS] => -L/usr/lib -lmysqlclient
            [mysql.allow_persistent] => Off
            [mysql.connect_timeout] => 60
            [mysql.default_host] => no value
            [mysql.default_password] => no value
            [mysql.default_port] => no value
            [mysql.default_socket] => no value
            [mysql.default_user] => no value
            [mysql.max_links] => Unlimited
            [mysql.max_persistent] => Unlimited
            [mysql.trace_mode] => Off
        )

    [mysqli] => Array
        (
            [Client API library version] => 5.0.32
            [Client API header version] => 5.0.32
            [MYSQLI_SOCKET] => /var/run/mysqld/mysqld.sock
            [mysqli.default_host] => no value
            [mysqli.default_port] => 3306
            [mysqli.default_pw] => no value
            [mysqli.default_socket] => no value
            [mysqli.default_user] => no value
            [mysqli.max_links] => Unlimited
            [mysqli.reconnect] => Off
        )

    [openssl] => Array
        (
            [OpenSSL support] => enabled
            [OpenSSL Version] => OpenSSL 0.9.8c 05 Sep 2006
        )

    [pcre] => Array
        (
            [PCRE (Perl Compatible Regular Expressions) Support] => enabled
            [PCRE Library Version] => 7.9 2009-04-11
            [pcre.backtrack_limit] => 100000
            [pcre.recursion_limit] => 100000
        )

    [PDO] => Array
        (
            [PDO drivers] => sqlite, mysql, sqlite2
        )

    [pdo_sqlite] => Array
        (
            [PECL Module version] => (bundled) 1.0.1 $Id: pdo_sqlite.c,v 1.10.2.6.2.4 2008/12/31 11:17:42 sebastian Exp $
            [SQLite Library] => 3.3.7
        )

    [posix] => Array
        (
            [Revision] => $Revision: 1.70.2.3.2.22 $
        )

    [pspell] => Array
        (
            [PSpell Support] => enabled
        )

    [Reflection] => Array
        (
            [Version] => $Id: php_reflection.c,v 1.164.2.33.2.57 2009/05/21 16:05:11 lbarnaud Exp $
        )

    [session] => Array
        (
            [Session Support] => enabled
            [Registered save handlers] => files user sqlite
            [Registered serializer handlers] => php php_binary wddx
            [session.auto_start] => Off
            [session.bug_compat_42] => Off
            [session.bug_compat_warn] => On
            [session.cache_expire] => 180
            [session.cache_limiter] => nocache
            [session.cookie_domain] => no value
            [session.cookie_httponly] => Off
            [session.cookie_lifetime] => 0
            [session.cookie_path] => /
            [session.cookie_secure] => Off
            [session.entropy_file] => /dev/urandom
            [session.entropy_length] => 16
            [session.gc_divisor] => 1000
            [session.gc_maxlifetime] => 1440
            [session.gc_probability] => 1
            [session.hash_bits_per_character] => 4
            [session.hash_function] => 0
            [session.name] => web56_SID
            [session.referer_check] => no value
            [session.save_handler] => Array
                (
                    [0] => user
                    [1] => files
                )

            [session.save_path] => /var/www/web56/phptmp
            [session.serialize_handler] => php
            [session.use_cookies] => On
            [session.use_only_cookies] => Off
            [session.use_trans_sid] => 0
        )

    [shmop] => Array
        (
            [shmop support] => enabled
        )

    [SimpleXML] => Array
        (
            [Revision] => $Revision: 1.151.2.22.2.46 $
            [Schema support] => enabled
        )

    [soap] => Array
        (
            [Soap Client] => enabled
            [Soap Server] => enabled
            [soap.wsdl_cache] => 1
            [soap.wsdl_cache_dir] => /var/www/web56/phptmp
            [soap.wsdl_cache_enabled] => 1
            [soap.wsdl_cache_limit] => 5
            [soap.wsdl_cache_ttl] => 86400
        )

    [sockets] => Array
        (
            [Sockets Support] => enabled
        )

    [SPL] => Array
        (
            [Interfaces] => Countable, OuterIterator, RecursiveIterator, SeekableIterator, SplObserver, SplSubject
            [Classes] => AppendIterator, ArrayIterator, ArrayObject, BadFunctionCallException, BadMethodCallException, CachingIterator, DirectoryIterator, DomainException, EmptyIterator, FilterIterator, InfiniteIterator, InvalidArgumentException, IteratorIterator, LengthException, LimitIterator, LogicException, NoRewindIterator, OutOfBoundsException, OutOfRangeException, OverflowException, ParentIterator, RangeException, RecursiveArrayIterator, RecursiveCachingIterator, RecursiveDirectoryIterator, RecursiveFilterIterator, RecursiveIteratorIterator, RecursiveRegexIterator, RegexIterator, RuntimeException, SimpleXMLIterator, SplFileInfo, SplFileObject, SplObjectStorage, SplTempFileObject, UnderflowException, UnexpectedValueException
        )

    [SQLite] => Array
        (
            [PECL Module version] => 2.0-dev $Id: sqlite.c,v 1.166.2.13.2.12 2008/12/31 11:17:44 sebastian Exp $
            [SQLite Library] => 2.8.17
            [SQLite Encoding] => UTF-8
            [sqlite.assoc_case] => 0
        )

    [standard] => Array
        (
            [Regex Library] => Bundled library enabled
            [Dynamic Library Support] => enabled
            [Path to sendmail] => /usr/sbin/sendmail -t -i
            [assert.active] => 1
            [assert.bail] => no value
            [assert.callback] => 0
            [assert.quiet_eval] => 0
            [assert.warning] => 1
            [auto_detect_line_endings] => no value
            [default_socket_timeout] => 60
            [safe_mode_allowed_env_vars] => PHP_
            [safe_mode_protected_env_vars] => LD_LIBRARY_PATH
            [url_rewriter.tags] => a=href,area=href,frame=src,input=src,fieldset=
            [user_agent] => no value
        )

    [suhosin] => Array
        (
            [This server is protected with the Suhosin Extension 0.9.29Copyright (c) 2006-2007Hardened-PHP ProjectCopyright (c) 2007-2008SektionEins GmbH] =>
            [suhosin.apc_bug_workaround] => Off
            [suhosin.cookie.checkraddr] => 0
            [suhosin.cookie.cryptdocroot] => On
            [suhosin.cookie.cryptkey] => [ protected ]
            [suhosin.cookie.cryptlist] => no value
            [suhosin.cookie.cryptraddr] => 0
            [suhosin.cookie.cryptua] => On
            [suhosin.cookie.disallow_nul] => 1
            [suhosin.cookie.disallow_ws] => 1
            [suhosin.cookie.encrypt] => Off
            [suhosin.cookie.max_array_depth] => 50
            [suhosin.cookie.max_array_index_length] => 64
            [suhosin.cookie.max_name_length] => 64
            [suhosin.cookie.max_totalname_length] => 256
            [suhosin.cookie.max_value_length] => 10000
            [suhosin.cookie.max_vars] => 100
            [suhosin.cookie.plainlist] => no value
            [suhosin.coredump] => Off
            [suhosin.disable.display_errors] => Off
            [suhosin.executor.allow_symlink] => Off
            [suhosin.executor.disable_emodifier] => Off
            [suhosin.executor.disable_eval] => Off
            [suhosin.executor.eval.blacklist] => no value
            [suhosin.executor.eval.whitelist] => no value
            [suhosin.executor.func.blacklist] => no value
            [suhosin.executor.func.whitelist] => no value
            [suhosin.executor.include.allow_writable_files] => On
            [suhosin.executor.include.blacklist] => no value
            [suhosin.executor.include.max_traversal] => 0
            [suhosin.executor.include.whitelist] => no value
            [suhosin.executor.max_depth] => 0
            [suhosin.filter.action] => no value
            [suhosin.get.disallow_nul] => 1
            [suhosin.get.disallow_ws] => 0
            [suhosin.get.max_array_depth] => 50
            [suhosin.get.max_array_index_length] => 64
            [suhosin.get.max_name_length] => 64
            [suhosin.get.max_totalname_length] => 256
            [suhosin.get.max_value_length] => 512
            [suhosin.get.max_vars] => 200
            [suhosin.mail.protect] => 1
            [suhosin.memory_limit] => 80M
            [suhosin.mt_srand.ignore] => On
            [suhosin.multiheader] => Off
            [suhosin.perdir] => 0
            [suhosin.post.disallow_nul] => 1
            [suhosin.post.disallow_ws] => 0
            [suhosin.post.max_array_depth] => 50
            [suhosin.post.max_array_index_length] => 64
            [suhosin.post.max_name_length] => 64
            [suhosin.post.max_totalname_length] => 256
            [suhosin.post.max_value_length] => 300000
            [suhosin.post.max_vars] => 300
            [suhosin.protectkey] => On
            [suhosin.request.disallow_nul] => 1
            [suhosin.request.disallow_ws] => 0
            [suhosin.request.max_array_depth] => 50
            [suhosin.request.max_array_index_length] => 64
            [suhosin.request.max_totalname_length] => 256
            [suhosin.request.max_value_length] => 650000
            [suhosin.request.max_varname_length] => 64
            [suhosin.request.max_vars] => 400
            [suhosin.server.encode] => On
            [suhosin.server.strip] => On
            [suhosin.session.checkraddr] => 0
            [suhosin.session.cryptdocroot] => On
            [suhosin.session.cryptkey] => [ protected ]
            [suhosin.session.cryptraddr] => 0
            [suhosin.session.cryptua] => Off
            [suhosin.session.encrypt] => On
            [suhosin.session.max_id_length] => 128
            [suhosin.simulation] => Off
            [suhosin.sql.bailout_on_error] => Off
            [suhosin.sql.comment] => 0
            [suhosin.sql.multiselect] => 0
            [suhosin.sql.opencomment] => 0
            [suhosin.sql.union] => 0
            [suhosin.sql.user_postfix] => no value
            [suhosin.sql.user_prefix] => no value
            [suhosin.srand.ignore] => On
            [suhosin.stealth] => On
            [suhosin.upload.disallow_binary] => 0
            [suhosin.upload.disallow_elf] => 1
            [suhosin.upload.max_uploads] => 10
            [suhosin.upload.remove_binary] => 0
            [suhosin.upload.verification_script] => no value
        )

    [sysvmsg] => Array
        (
            [sysvmsg support] => enabled
            [Revision] => $Revision: 1.20.2.3.2.8 $
        )

    [tidy] => Array
        (
            [libTidy Release] => 1 September 2005
            [Extension Version] => 2.0 ($Id: tidy.c,v 1.66.2.8.2.26 2008/12/31 11:17:46 sebastian Exp $)
            [tidy.clean_output] => no value
            [tidy.default_config] => no value
        )

    [tokenizer] => Array
        (
            [Tokenizer Support] => enabled
        )

    [wddx] => Array
        (
            [WDDX Session Serializer] => enabled
        )

    [xml] => Array
        (
            [XML Support] => active
            [XML Namespace Support] => active
            [libxml2 Version] => 2.6.27
        )

    [xmlreader] => Array
        (
            [XMLReader] => enabled
        )

    [xmlrpc] => Array
        (
            [core library version] => xmlrpc-epi v. 0.51
            [php extension version] => 0.51
            [author] => Dan Libby
            [homepage] => http://xmlrpc-epi.sourceforge.net
            [open sourced by] => Epinions.com
        )

    [xmlwriter] => Array
        (
            [XMLWriter] => enabled
        )

    [xsl] => Array
        (
            [XSL] => enabled
            [libxslt Version] => 1.1.19
            [libxslt compiled against libxml Version] => 2.6.27
            [EXSLT] => enabled
            [libexslt Version] => 1.1.19
        )

    [Zend Optimizer] => Array
        (
            [Optimization Pass 1] => enabled
            [Optimization Pass 2] => enabled
            [Optimization Pass 3] => enabled
            [Optimization Pass 4] => enabled
            [Optimization Pass 9] => enabled
            [Zend Loader] => enabled
            [License Path] => no value
            [Obfuscation level] => 3
        )

    [zip] => Array
        (
            [Zip] => enabled
            [Extension Version] => $Id: php_zip.c,v 1.1.2.50 2009/03/01 17:35:25 iliaa Exp $
            [Zip version] => 1.8.11
            [Libzip version] => 0.9.0
        )

    [zlib] => Array
        (
            [ZLib Support] => enabled
            [Stream Wrapper support] => compress.zlib://
            [Stream Filter support] => zlib.inflate, zlib.deflate
            [Compiled Version] => 1.2.3
            [Linked Version] => 1.2.3
            [zlib.output_compression] => Off
            [zlib.output_compression_level] => -1
            [zlib.output_handler] => no value
        )

    [Additional Modules] => Array
        (
            [ionCube Loader] =>
            [sysvsem] =>
            [sysvshm] =>
        )

    [Environment] => Array
        (
            [PHPRC] => /etc/apache2/confixx/web56/php5
            [PHP_FCGI_CHILDREN] => 0
            [PATH] => /usr/local/bin:/usr/bin:/bin
            [PWD] => /var/www/php-fcgi-scripts/web56
            [SHLVL] => 0
            [PHP_FCGI_MAX_REQUESTS] => 5000
        )

    [PHP Variables] => Array
        (
            [_REQUEST["p"]] => fault
            [_REQUEST["q"]] => CollectData
            [_REQUEST["__utma"]] => 65239229.704177367.1253860428.1253998003.1254040446.14
            [_REQUEST["__utmz"]] => 65239229.1253860428.1.1.utmccn=(direct)|utmcsr=(direct)|utmcmd=(none)
            [_REQUEST["web56_SID"]] => 0588d5d31ec737817eb862266fcf05b7
            [_GET["p"]] => fault
            [_GET["q"]] => CollectData
            [_COOKIE["__utma"]] => 65239229.704177367.1253860428.1253998003.1254040446.14
            [_COOKIE["__utmz"]] => 65239229.1253860428.1.1.utmccn=(direct)|utmcsr=(direct)|utmcmd=(none)
            [_COOKIE["web56_SID"]] => 0588d5d31ec737817eb862266fcf05b7
            [_SERVER["PHPRC"]] => /etc/apache2/confixx/web56/php5
            [_SERVER["PHP_FCGI_CHILDREN"]] => 0
            [_SERVER["PATH"]] => /usr/local/bin:/usr/bin:/bin
            [_SERVER["PWD"]] => /var/www/php-fcgi-scripts/web56
            [_SERVER["SHLVL"]] => 0
            [_SERVER["PHP_FCGI_MAX_REQUESTS"]] => 5000
            [_SERVER["FCGI_ROLE"]] => RESPONDER
            [_SERVER["REDIRECT_UNIQUE_ID"]] => XXCzOk4u@YIAAAfobZUAAADK
            [_SERVER["REDIRECT_HANDLER"]] => php-fastcgi
            [_SERVER["REDIRECT_STATUS"]] => 200
            [_SERVER["UNIQUE_ID"]] => XXCzOk4u@YIAAAfobZUAAADK
            [_SERVER["HTTP_ACCEPT"]] => image/gif, image/jpeg, image/pjpeg, application/x-ms-application, application/vnd.ms-xpsdocument, application/xaml+xml, application/x-ms-xbap, application/vnd.ms-excel, application/vnd.ms-powerpoint, application/msword, application/x-shockwave-flash, application/x-esobi, */*
            [_SERVER["HTTP_REFERER"]] => http://www.xy.de/XIBO/index.php?p=fault&amp;
            [_SERVER["HTTP_ACCEPT_LANGUAGE"]] => de
            [_SERVER["HTTP_USER_AGENT"]] => Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; GTB6; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; eSobiSubscriber 2.0.4.16; .NET CLR 3.5.30729; .NET CLR 3.0.30618)
            [_SERVER["HTTP_ACCEPT_ENCODING"]] => gzip, deflate
            [_SERVER["HTTP_HOST"]] => www.xy.de
            [_SERVER["HTTP_CONNECTION"]] => Keep-Alive
            [_SERVER["HTTP_COOKIE"]] => __utma=65239229.704177367.1253860428.1253998003.1254040446.14; __utmz=65239229.1253860428.1.1.utmccn=(direct)|utmcsr=(direct)|utmcmd=(none); web56_SID=0588d5d31ec737817eb862266fcf05b7
            [_SERVER["SERVER_SIGNATURE"]] => no value
            [_SERVER["SERVER_SOFTWARE"]] => NOYB
            [_SERVER["SERVER_NAME"]] => www.xy.de
            [_SERVER["SERVER_ADDR"]] => 78.46.249.130
            [_SERVER["SERVER_PORT"]] => 80
            [_SERVER["REMOTE_ADDR"]] => 92.228.150.172
            [_SERVER["DOCUMENT_ROOT"]] => /var/www/web56/html/xy
            [_SERVER["SERVER_ADMIN"]] => [no address given]
            [_SERVER["SCRIPT_FILENAME"]] => /var/www/web56/html/xy/XIBO/index.php
            [_SERVER["REMOTE_PORT"]] => 49182
            [_SERVER["REDIRECT_QUERY_STRING"]] => p=fault&amp;q=CollectData
            [_SERVER["REDIRECT_URL"]] => /XIBO/index.php
            [_SERVER["GATEWAY_INTERFACE"]] => CGI/1.1
            [_SERVER["SERVER_PROTOCOL"]] => HTTP/1.1
            [_SERVER["REQUEST_METHOD"]] => GET
            [_SERVER["QUERY_STRING"]] => p=fault&amp;q=CollectData
            [_SERVER["REQUEST_URI"]] => /XIBO/index.php?p=fault&amp;q=CollectData
            [_SERVER["SCRIPT_NAME"]] => /XIBO/index.php
            [_SERVER["ORIG_SCRIPT_FILENAME"]] => /var/www/php-fcgi-scripts/web56/php-fcgi-starter
            [_SERVER["ORIG_PATH_INFO"]] => /XIBO/index.php
            [_SERVER["ORIG_PATH_TRANSLATED"]] => /var/www/web56/html/xy/XIBO/index.php
            [_SERVER["ORIG_SCRIPT_NAME"]] => /fastcgiphp/php-fcgi-starter
            [_SERVER["PHP_SELF"]] => /XIBO/index.php
            [_SERVER["REQUEST_TIME"]] => 1254080478
        )

)

--------------------------------------
LOG Dump
--------------------------------------
Date: 2009-09-27 21:41:20
Page: fault
Function:
Message: <errormsg>Undefined offset: 2</errormsg>
<errornum>8</errornum>
<errortype>Notice</errortype>
<scriptname>/var/www/web56/html/xy/XIBO/lib/pages/fault.class.php</scriptname>
<scriptlinenum>307</scriptlinenum>

Date: 2009-09-27 21:41:20
Page: fault
Function:
Message: <errormsg>Undefined offset: 2</errormsg>
<errornum>8</errornum>
<errortype>Notice</errortype>
<scriptname>/var/www/web56/html/xy/XIBO/lib/pages/fault.class.php</scriptname>
<scriptlinenum>307</scriptlinenum>

Date: 2009-09-27 21:41:20
Page: fault
Function:
Message: <errormsg>Undefined offset: 2</errormsg>
<errornum>8</errornum>
<errortype>Notice</errortype>
<scriptname>/var/www/web56/html/xy/XIBO/lib/pages/fault.class.php</scriptname>
<scriptlinenum>307</scriptlinenum>

Date: 2009-09-27 21:41:20
Page: fault
Function:
Message: <errormsg>Undefined offset: 2</errormsg>
<errornum>8</errornum>
<errortype>Notice</errortype>
<scriptname>/var/www/web56/html/xy/XIBO/lib/pages/fault.class.php</scriptname>
<scriptlinenum>307</scriptlinenum>

Date: 2009-09-27 21:41:05
Page: admin
Function:
Message: Granted admin access to page: admin

Date: 2009-09-27 21:40:25
Page: xmds
Function: RequiredFiles
Message: <?xml version="1.0"?>
<files><file type="layout" path="6" md5="ebe2a73683b21631e361a406b2807047"/><file type="blacklist"/></files>

Date: 2009-09-27 21:40:25
Page: xmds
Function: RequiredFiles
Message: [OUT]

Date: 2009-09-27 21:40:24
Page:
Function:
Message: <errormsg>Creating default object from empty value</errormsg>
<errornum>2048</errornum>
<errortype>Runtime Notice</errortype>
<scriptname>/var/www/web56/html/xy/XIBO/3rdparty/nuSoap/nusoap.php</scriptname>
<scriptlinenum>75</scriptlinenum>

Date: 2009-09-27 21:40:24
Page: xmds
Function: RequiredFiles
Message: [IN]

Date: 2009-09-27 21:40:24
Page: xmds
Function: RequiredFiles
Message: c2a9b716b130c1c776361a8e966e5202

Date: 2009-09-27 21:40:24
Page: xmds
Function: RequiredFiles
Message: SELECT layout.layoutID, schedule_detail.starttime, schedule_detail.endtime, layout.xml, layout.background FROM layout INNER JOIN schedule_detail ON schedule_detail.layoutID = layout.layoutID INNER JOIN display ON schedule_detail.displayID = display.displayID WHERE display.license = 'c2a9b716b130c1c776361a8e966e5202' AND ((schedule_detail.starttime < '2009-09-28 21:40:24' AND schedule_detail.endtime > '2009-09-27 21:40:24' ) OR (schedule_detail.starttime = '2050-12-31 00:00:00' AND schedule_detail.endtime = '2050-12-31 00:00:00' ))

Date: 2009-09-27 21:37:35
Page:
Function:
Message: <errormsg>Creating default object from empty value</errormsg>
<errornum>2048</errornum>
<errortype>Runtime Notice</errortype>
<scriptname>/var/www/web56/html/xy/XIBO/3rdparty/nuSoap/nusoap.php</scriptname>
<scriptlinenum>75</scriptlinenum>

--------------------------------------
Display Dump
--------------------------------------
DisplayID: 1
Display: COMPUTER2222222
Default Layout: test
Logged In: 0
Last Accessed: 2009-09-27 10:43:35
Interleave: 1
Licensed: 1

DisplayID: 2
Display: DU-PC
Default Layout: tets2
Logged In: 1
Last Accessed: 2009-09-27 21:40:24
Interleave: 1
Licensed: 1

--------------------------------------
Settings Dump
--------------------------------------
Setting: defaultMedia - Value: private

Setting: defaultPlaylist - Value: private

Setting: defaultUsertype - Value: user

Setting: debug - Value: Off

Setting: userModule - Value: module_user_general.php

Setting: adminMessage - Value:

Setting: defaultTimezone - Value: Europe/Berlin

Setting: mail_to - Value: <email address hidden>

Setting: mail_from - Value: <email address hidden>

Setting: BASE_URL - Value: http://localhost/xibo/

Setting: jpg_length - Value: 10

Setting: ppt_width - Value: 1024

Setting: ppt_height - Value: 768

Setting: ppt_length - Value: 120

Setting: swf_length - Value: 60

Setting: audit - Value: Off

Setting: NUSOAP_PATH - Value: 3rdparty/nuSoap/nusoap.php

Setting: LIBRARY_LOCATION - Value: /var/www/web56/html/xy/XIBO_clips/

Setting: HELP_BASE - Value: http://www.xibo.org.uk/manual/

Setting: PHONE_HOME - Value: Off

Setting: PHONE_HOME_URL - Value: http://www.xibo.org.uk/stats/track.php

Setting: PHONE_HOME_DATE - Value: 0

Setting: SERVER_MODE - Value: Production

--------------------------------------
Sessions Dump
--------------------------------------
UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; de; rv:1.9.1.3) Gecko/20090824 Firefox/3.5.3
RemoteAddress: 78.48.48.7
Session Data
SMFruLMRrOHFwvb6FR_uxFVoiq2AsaL1AP8OTZ96kPiAgCEUs76FMszi0hgS6qjffZ-h2ScR9OqkoSsiZkK1chzTBENu6J8PL7TSH0g5UyWarHnVmCT2rQm2gi88l76fK9MJbBIs_3SsGyTKzLbuW9ApYStmU_nMMjdu5V9Qwb8GvQ76MRecrhtPbqeuuIfekWvM89CSSvRRug1JQC_Vr_pYFEAr80ejc559nEY2hRq_WfPIBytQL-8rINKBpmdligrIZqx_RHWsQ8Px5cip9qwHvaxNAHn-WjrGp1B6g7jmbMUcIKgftjWUFo25plMF_aCS2MfBLclOfocF7mZIPz6uhGRaPaoZltO-kZnGbR8kfwM7-pAeODiysnpXEodNeE1cDVfhtF97hrI4cImCiT-x2WdCSRm7c5pDLtOSy-oFdAC9ohygt8gfIYAgYtpq
----

UserAgent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; GTB6; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; eSobiSubscriber 2.0.4.16; .NET CLR 3.5.30729; .NET CLR 3.0.30618)
RemoteAddress: 92.228.150.172
Session Data
AYpW4oI-bztIwHaVENL0MwjZXR_aq3QMkUNaf53DuLLguLiiZsWN049KZoJhrSKIMAzRmLjEmqkgdcVpEs2cFxprtNlV4ADNS4GEFbrvzO0EZYgk7-PfZSYBUexzCZpUPmsz_v7bsU80GMw19psZcirjk4iGtOQuRb3ISyQ5smyneMXT2yevHyvg52wJagCAwhOuF-fE-jB8QzKEu_JWKJvanNZVIbXpfyTmk3i5e8o.
----
_________

Revision history for this message
Dan Garner (dangarner) said :
#9

I think that before we can take this further we need to get some logging from the client. We will require more verbose logging.

Can you download / install the Debug client? Make sure the display has auditing set to "yes" in the server interface and follow the report fault procedure (creating the problem on the client while full logging is on).

Hopefully this will show us the more detailed output from when the client is trying to get the RSS.

Also, another question... do you sit behind a proxy server that might be interfering with the internet connection?

Cheers,
Dan

Revision history for this message
rockyIII (rockyiii) said :
#10

Now I uninstalled the xibo player und installed the debug version instead...

Just get the Xibo logo… no content at all… nothing downloaded to the local library directory

Xibo options “Register Display” says: “Display is active and ready to start.”
Even so on the Xibo Server the display is shown as NOT “logged In”.

No proxy server

Thanks

Revision history for this message
rockyIII (rockyiii) said :
#11

I did some more testing and installed the regular xibo player again…

The player only connects to the server when it is started as auto start-up program…
If I try to start the player with a click on the exe file I just get the xibo logo…

This is really strange… If I go the auto start-up program folder and click on the xibo shortcut the play starts fine and is even updating the rss feeds one time… after waiting for 10 Minutes the Rss feeds are not updates again so…

What is going on here?????

Revision history for this message
Dan Garner (dangarner) said :
#12

I do not know of anything that would cause the links to behave differently... the auto start-up is merely a short cut to the exe.

Just out of curiosity, is the RSS feed to only thing on your layout? And is that layout the only thing scheduled?

If so, Xibo will not update that RSS feed - as I never expires the media. Try putting an empty text item on your layout with a short duration (5 seconds or so). This should trigger the update.

This is similar to this bug: https://bugs.launchpad.net/xibo/+bug/346260

Revision history for this message
rockyIII (rockyiii) said :
#13

Problem solved

Like I said I’m not that familiar with VISTA…

During the installation I thought I have to change the installation Folder from “Program Files” to “Programme” (the German default program installation folder) … If I do this something goes wrong - which causes that the exe file of the xibo player does not start if clicked on it…

BUT

If I don’t change the name of the installation Folder c:/program Files/ xibo player/ Vista does install the files anyway do c:/programme/xibo player/
This seams to be a build in feature – I didn’t know about…

 now Xibo player is running fine…

Rss feeds are updated after I added the empty text item…

PUHHHHH…. Took me quid a time to figure this out….

Thanks a lot for your help ….

Revision history for this message
Dan Garner (dangarner) said :
#14

Ah! Glad you managed to get it working...

The install issue is odd, at least the default setting is good.

Cheers, Dan

On 9/28/09, rockyIII <email address hidden> wrote:
> Question #83903 on Xibo changed:
> https://answers.launchpad.net/xibo/+question/83903
>
> Status: Needs information => Solved
>
> rockyIII confirmed that the question is solved:
> Problem solved
>
> Like I said I’m not that familiar with VISTA…
>
> During the installation I thought I have to change the installation
> Folder from “Program Files” to “Programme” (the German default program
> installation folder) … If I do this something goes wrong - which causes
> that the exe file of the xibo player does not start if clicked on it…
>
> BUT
>
> If I don’t change the name of the installation Folder c:/program Files/
> xibo player/ Vista does install the files anyway do c:/programme/xibo
> player/
> This seams to be a build in feature – I didn’t know about…
>
> now Xibo player is running fine…
>
> Rss feeds are updated after I added the empty text item…
>
>
> PUHHHHH…. Took me quid a time to figure this out….
>
>
> Thanks a lot for your help ….
>
> --
> You received this question notification because you are a member of Xibo
> Developers, which is an answer contact for Xibo.
>

--
Sent from my mobile device