Xibo

Display management won’t display logged in status correctly

Asked by Jmccabe

1.- In the Display management page (/xibo/index.php?p=display&) I look at the Logged In status and some displays are red, presumably indicating the display is not active, but when checked through a remote control app the xibo client is actually running well and the info is showing fine on screen, sometime later other displays are in red (and working fine) and the ones that were in red are now green.

2.- I have also noticed that when in the same screen and I sort my displays by whichever column (Display, Default, logged in, etc.) then the edit buttons don’t work, I have to refresh the page for them to work.

Any help would be kindly appreciated as I’m going live with 13 displays next week and I need some reliable way to monitor their status, we have Nagios running and can monitor if the PC is live, but that does not guarantee that xibo is running on the machines.

Thanks again, and I join in on what everybody else is saying about your work, it´s great, can’t wait to have the client on another OS, since the machines I’m working with aren’t very up to date, and Linux would run much better I guess.

Best Regards
James

Question information

Language:
English Edit question
Status:
Solved
For:
Xibo Edit question
Assignee:
No assignee Edit question
Solved by:
Dan Garner
Solved:
Last query:
Last reply:
Revision history for this message
Alex Harrington (alexharrington) said : 		#1

Hi James

The logged in lights go green each time the client communicates with the server and stays green for 5 minutes (i think). If your collection interval is longer than that timeout then they will go red.

For the second part of the question, if you didn't say which version your using then Dan will need to know.

Cheers

Alex

--- original message ---
From: "Jmccabe" <email address hidden>
Subject: [Question #75443]: Display management won’t display logged in status correctly
Date: 27th June 2009
Time: 3:50:52 am

New question #75443 on Xibo:
https://answers.launchpad.net/xibo/+question/75443

1.- In the Display management page (/xibo/index.php?p=display&) I look at the Logged In status and some displays are red, presumably indicating the display is not active, but when checked through a remote control app the xibo client is actually running well and the info is showing fine on screen, sometime later other displays are in red (and working fine) and the ones that were in red are now green.

2.- I have also noticed that when in the same screen and I sort my displays by whichever column (Display, Default, logged in, etc.) then the edit buttons don’t work, I have to refresh the page for them to work.

Any help would be kindly appreciated as I’m going live with 13 displays next week and I need some reliable way to monitor their status, we have Nagios running and can monitor if the PC is live, but that does not guarantee that xibo is running on the machines.

Thanks again, and I join in on what everybody else is saying about your work, it´s great, can’t wait to have the client on another OS, since the machines I’m working with aren’t very up to date, and Linux would run much better I guess.

Best Regards
James

--
You received this question notification because you are a member of Xibo
Developers, which is an answer contact for Xibo.

Revision history for this message
Dan Garner (dangarner) said : 		#2

Hi James,

Alex was close with the time out period - it is in fact 10 minutes. If you set your collection interval on the client to be anything less that 10 minutes your lights should always remain green (unless there is a problem with the client of course). I believe there is a feature request that will push the collection interval down from the server (and therefore allow us to have better control of these lights).

You are quite right - the edit buttons do not seem to work after sorting the table... good catch, I will create a bug report for this.

Revision history for this message
Best Dan Garner (dangarner) said : 		#3

James,

Did a bit of research...There is a later version of the jQuery tablesorter plug-in which fixes this..

If you would like to patch this before the next release:

Replace the contents of 3rdparty/jQuery/jquery.tablesorter.packed.js with the content found here: http://tablesorter.com/jquery.tablesorter.min.js

Be sure to keep the Copyright notice intact.

You will need to clear the cache of any PC you have used the admin interface on to get the new JS.

Cheers,
Dan

Revision history for this message
Jmccabe (jmccabe) said : 		#4

Perfect Dan, we applied the patch as per your instructions and it fixed the problem, we can now sort the displays out in whichever way we want and the action buttons remain active and functional.
For your records we are using 1.0.1
If you need any other information we would be glad to be of any help.

Best regards

James McCabe

Revision history for this message
Dan Garner (dangarner) said : 		#5

Glad that has sorted it for you! That patch will be in the next release (1.0.3) so if you did upgrade to the current 1.0.2 you would need to re-apply!

Hope Xibo is useful to you...

Cheers,
Dan