Client fails to start - EventType: clr20r3 - system.nullreferenceexception

Sorry, message got cut short ...

I've tried removing all the programs that might be slowing things down - AV, domain etc. etc. but still no joy.

I'm not a windows developer, and I'm certainly not a C# / .Net person, so it's going to be difficult for me to do much debugging - but it's going to be difficult for me to deploy Xibo if I need new high power machines to do it!!

Pete

ps The systems all have .Net 2.0 installed - the non-VM machine also has .Net 1.1, .Net 3.5 and VisStudio ,Net 2003 Pro. The OS is a fully patched XP SP3 (with IE8), both with & without Office 2007 and Flash 10. If necessary I can re-install the OS on any of the machines.

Screenshot: http://www.twitpic.com/55evy

Hi. It's a known issue with virtual box. There's a bug filed for it but it's a windows api call that causes the crash. Alex

--- original message ---
From: "pbiggs" <email address hidden>
Subject: Re: [Question #71136]: Client fails to start - EventType: clr20r3 -system.nullreferenceexception
Date: 14th May 2009
Time: 1:38:17 pm

Question #71136 on Xibo changed:
https://answers.launchpad.net/xibo/+question/71136

pbiggs gave more information on the question:
Sorry, message got cut short ...

I've tried removing all the programs that might be slowing things down -
AV, domain etc. etc. but still no joy.

I'm not a windows developer, and I'm certainly not a C# / .Net person,
so it's going to be difficult for me to do much debugging - but it's
going to be difficult for me to deploy Xibo if I need new high power
machines to do it!!

Pete

ps The systems all have .Net 2.0 installed - the non-VM machine also has
.Net 1.1, .Net 3.5 and VisStudio ,Net 2003 Pro. The OS is a fully
patched XP SP3 (with IE8), both with & without Office 2007 and Flash 10.
If necessary I can re-install the OS on any of the machines.

--
You received this question notification because you are a member of Xibo
Developers, which is an answer contact for Xibo.

But that's only one of the installs - and I'm not particularly bothered that the VirtualBox version doesn't work (it was just for playing with).

As I said there's another machine (a celeron 2.4GHz with 1Gb of memory) that is coming up with the exact same error.

Pete

OK. I've just installed XP SP3 on another machine (a P4), installed flash, .Net2.0 and Xibo_client and it works fine. There must be something odd with the other box I was using.

Glad you have it sorted!

Ok. I'm not in a position to look at if this week. I have xibo in production on both via mini itx systems and intel atom based machines so i doubt it's performance related per se. Cheers. Alex

--- original message ---
From: "pbiggs" <email address hidden>
Subject: Re: [Question #71136]: Client fails to start - EventType: clr20r3 -system.nullreferenceexception
Date: 14th May 2009
Time: 1:38:17 pm

Question #71136 on Xibo changed:
https://answers.launchpad.net/xibo/+question/71136

pbiggs gave more information on the question:
Sorry, message got cut short ...

I've tried removing all the programs that might be slowing things down -
AV, domain etc. etc. but still no joy.

I'm not a windows developer, and I'm certainly not a C# / .Net person,
so it's going to be difficult for me to do much debugging - but it's
going to be difficult for me to deploy Xibo if I need new high power
machines to do it!!

Pete

ps The systems all have .Net 2.0 installed - the non-VM machine also has
.Net 1.1, .Net 3.5 and VisStudio ,Net 2003 Pro. The OS is a fully
patched XP SP3 (with IE8), both with & without Office 2007 and Flash 10.
If necessary I can re-install the OS on any of the machines.

--
You received this question notification because you are a member of Xibo
Developers, which is an answer contact for Xibo.

Hi, I just ran into the same error on a brand new intel atom box running windows xp sp3 with .net framework 3.5

Any suggestions on what I can do to resolve this? I've tried reinstalling .net framework, upgrading to ie8 and no luck.

Thanks in advance.

Is anything logged in the event log?

Hi Alex,

Thanks for the quick reply. Yes, it's logged as a Event ID: 5000, .NET
Runtime 2.0 error. I've attached the Description.

EventType clr20r3, P1 xiboclient.exe, P2 2.0.0.0, P3 49ce73f1, P4
xiboclient, P5 2.0.0.0, P6 49ce73f1, P7 131, P8 33, P9
system.nullreferenceexception, P10 NIL.

On Fri, Jun 19, 2009 at 10:36 AM, Alex Harrington <
<email address hidden>> wrote:

> Question #71136 on Xibo changed:
> https://answers.launchpad.net/xibo/+question/71136
>
> Alex Harrington posted a new comment:
> Is anything logged in the event log?
>
> --
> You received this question notification because you are a direct
> subscriber of the question.
>

OK - and as with the original you can't get in to the settings either? What other .net Frameworks do you have installed? I'm pretty sure 1, 1.1, 2 and 3.5 are all independent of eachother.

Is Office installed? Powerpoint Viewer? What version of Windows Media Player? Flash?

Cheers

Alex

orrect, I am not able to get into the settings or the client.

When the client tries to launch It comes back with fatal error initialising
the application.

When I try to launch the settings, it comes back with xiboclient has
encountered a problem and needs to close. We are sorry for the
inconvenience.

No office, powerpoint viewer, windows media player 9

Flash wasn't installed, I just installed and didn't make a difference.

I originally installed .net framework 3.5 sp1, which installed .net
framework 3.0 sp3 and 2.0 sp2. When the error occured, I uninstalled .net
framework 3.5 sp1 and 3.0 sp3, so that only 2.0 sp2 remained. Same issue.
I just put 3.5 sp1 back on, which installed 3.0 sp3 again.

I did reboot in between the uninstalls and installs.

On Fri, Jun 19, 2009 at 10:42 AM, Alex Harrington <
<email address hidden>> wrote:

> Question #71136 on Xibo changed:
> https://answers.launchpad.net/xibo/+question/71136
>
> Alex Harrington posted a new comment:
> OK - and as with the original you can't get in to the settings either?
> What other .net Frameworks do you have installed? I'm pretty sure 1,
> 1.1, 2 and 3.5 are all independent of eachother.
>
> Is Office installed? Powerpoint Viewer? What version of Windows Media
> Player? Flash?
>
> Cheers
>
> Alex
>
> --
> You received this question notification because you are a direct
> subscriber of the question.
>

This has been resolved. I reinstalled XP followed by .net framework 2.0 and adobe flash player 10.

I am now able to launch the client as well as the options screen.

I will now move forward with running windows updates and see if anything breaks xibo.

CLR20r3 Error on a Windows 7 Basic Home. The error occurs only on startup. After the crash when i start n number of times, the client starts properly.

the error log

This XML file does not appear to have any style information associated with it. The document tree is shown below.
<WERReportMetadata>
<OSVersionInformation>
<WindowsNTVersion>6.1</WindowsNTVersion>
<Build>7601 Service Pack 1</Build>
<Product>(0x2): Windows 7 Home Basic</Product>
<Edition>HomeBasic</Edition>
<BuildString>7601.18113.amd64fre.win7sp1_gdr.130318-1533</BuildString>
<Revision>1130</Revision>
<Flavor>Multiprocessor Free</Flavor>
<Architecture>X64</Architecture>
<LCID>1033</LCID>
</OSVersionInformation>
<ProblemSignatures>
<EventType>CLR20r3</EventType>
<Parameter0>xiboclient.exe</Parameter0>
<Parameter1>2.0.0.0</Parameter1>
<Parameter2>53c54d65</Parameter2>
<Parameter3>System.Management</Parameter3>
<Parameter4>2.0.0.0</Parameter4>
<Parameter5>4ca2baf0</Parameter5>
<Parameter6>661</Parameter6>
<Parameter7>15</Parameter7>
<Parameter8>PSZQOADHX1U5ZAHBHOHGHLDGIY4QIXHX</Parameter8>
</ProblemSignatures>
<DynamicSignatures>
<Parameter1>6.1.7601.2.1.0.768.2</Parameter1>
<Parameter2>1033</Parameter2>
</DynamicSignatures>
<SystemInformation>
<MID>C45A925A-FCB2-4613-9DEF-E4F1C8BCD586</MID>
<MarkerFile>104D_Sony_VPCEB14EN</MarkerFile>
<SystemManufacturer>Sony Corporation</SystemManufacturer>
<SystemProductName>VPCEB14EN</SystemProductName>
<BIOSVersion>R0300Y8</BIOSVersion>
</SystemInformation>
</WERReportMetadata>