Xibo

RSS tickers stopped working overnight

Asked by Fredrik Andersson

All my rss feeds has stopped working overnight and not showing in the preview or on the android device. It seems like all of the feeds are returning empty content.
Looking forward to hear from you.
Fredrik

Question information

Language:
English Edit question
Status:
Solved
For:
Xibo Edit question
Assignee:
No assignee Edit question
Solved by:
Dan Garner
Solved:
Last query:
Last reply:
Revision history for this message
Alex Harrington (alexharrington) said : 		#1

Check your CMS has Internet access

Revision history for this message
Fredrik Andersson (u-fredrik) said : 		#2

Hi Alex
How do I check if the CMS has internet access.
/F

Revision history for this message
Dan Garner (dangarner) said : 		#3

Assuming you are running 1.6 series all of the RSS feeds are served via your CMS - meaning the CMS downloads and assembles the RSS feeds and then forwards them onwards to the client.

If (for some reason) your CMS lost connection to these feeds, then that would explain the problem.

How you check this depends on where your CMS actually is - on a windows machine you could just open Internal Explorer, on a linux machine you could use wget

Revision history for this message
Fredrik Andersson (u-fredrik) said : 		#4

Hi Dan
Yes I'm having 1.6.2 installed on a unix server at a webhosting company , then I installed 1.6.2 on another domain and then it started to work.
I request information from , Instagram, twitter and Yahoo weather and turn them into RSS feeds so I can format the information in the Ticker Editor
Now it's working on both domains and I don't realy know why
/Fredrik

-----Ursprungligt meddelande-----
Från: <email address hidden> [mailto:<email address hidden>] För Dan Garner
Skickat: den 6 augusti 2014 15:42
Till: <email address hidden>
Ämne: Re: [Question #252691]: RSS tickers stopped working overnight

Your question #252691 on Xibo changed:
https://answers.launchpad.net/xibo/+question/252691

    Status: Open => Answered

Dan Garner proposed the following answer:
Assuming you are running 1.6 series all of the RSS feeds are served via your CMS - meaning the CMS downloads and assembles the RSS feeds and then forwards them onwards to the client.

If (for some reason) your CMS lost connection to these feeds, then that would explain the problem.

How you check this depends on where your CMS actually is - on a windows machine you could just open Internal Explorer, on a linux machine you could use wget

--
If this answers your question, please go to the following page to let us know that it is solved:
https://answers.launchpad.net/xibo/+question/252691/+confirm?answer_id=2

If you still need help, you can reply to this email or go to the following page to enter your feedback:
https://answers.launchpad.net/xibo/+question/252691

You received this question notification because you asked the question.

Revision history for this message
Best Dan Garner (dangarner) said : 		#5

Maybe a temporary outage at your host - in any case, im pleased its working.

Revision history for this message
Fredrik Andersson (u-fredrik) said : 		#6

Hi Dan
Thank you for taking your time.
Today the RSS feeds still running so they survived the night =D
/Fredrik