Wrong Scaling text and tickers persists in RC2

Asked by Stephan Eykelberg

since I was struggling with scaling of text and tickers I installed the latest RC2.
The problem persists unfortunately. Looks like bug #1286544 is not (yet) solved.
In design and preview the text is displayed using the complete region. In the client view however, it looks like the text is displayed using the design resolution (800x450). The layout I'm using is 16:9 HD Widescreen.
I'm designing and previewing in Chrome. IE8 is my default browser.

See also the screenshots I've taken.
Client view
https://dl.dropboxusercontent.com/u/53591562/Xibo-display.jpg

Preview in Chrome
https://dl.dropboxusercontent.com/u/53591562/xibo-preview.jpg

Design
https://dl.dropboxusercontent.com/u/53591562/xXibo-design.jpg

I have noticed that the widht and height in the xlf-file is the same as the designer width and height... (not sure if this has anything to do with it.

<?xml version="1.0"?>
<layout schemaVersion="1" width="800" height="450" bgcolor="#FFFFFF" background="23.jpg" resolutionid="4">

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Stephan Eykelberg
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Revision history for this message
Dan Garner (dangarner) said :
#1

Do you have the client from RC1 installed?

It could be that the client has cached your text content - can you try clearing your local library and letting everything download again to be sure?

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Stephan Eykelberg (stephan-eykelberg-3) said :
#2

Hello Dan,
Yes, I'm using the RC1 client. I allready cleared the cache several times, but the issue remains.
I have created an audit-log of the client you can find here:
https://dl.dropboxusercontent.com/u/53591562/logs.txt

Revision history for this message
Paul Andrews (paul-andrews-q) said :
#3

I have a similar issue, https://answers.launchpad.net/xibo/+question/246747. I originally reported this issue with RC1 and then went to test out with RC2. Had the same problems with the RC1 Windows Client, so I built a RC2 Ubuntu Client with the same results. Even the preview does not show up correctly.

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Dan Garner (dangarner) said :
#4

Some background - text and rss content is displayed using HTML. In 1.4/1.5 the HTML was generated from the client side - each client had its own implementation to download the RSS, parse it, substitute the fields and display. Since 1.6 this all happens in the CMS, the clients then download the rendered content.

1.6.0-rc1 had a bug whereby the content generated by the CMS did not output a IE compatibility flag to force IE to render in IE-9 mode. The webbrowser control in .NET uses IE7 by default.

If you have 1.6.0-rc1 windows client, with 1.6.0-rc2 CMS but the content in the client is not functioning correctly, then it might be necessary to do this: https://answers.launchpad.net/xibo/+faq/2246

If that is the case I will try and make that an installation step.

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Stephan Eykelberg (stephan-eykelberg-3) said :
#5

Hello,

First I've added the key to my laptop running on Win7 64 bits, using IE8 as a standard browser, I've added the key HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Main\FeatureControl\FEATURE_BROWSER_EMULATION
XiboClient.exe = 8000(0x1f40)
Cleared the local cache, rebooted the pc and the result was the same. Text was still not scaled to the region defined.

Then I used the actual client PC that's still running XP. I added the key HKLM\SOFTWARE\Microsoft\Internet Explorer\Main\FeatureControl\FEATURE_BROWSER_EMULATION
XiboClient.exe = 8000(0x1f40)
Cleared the local cache, rebooted the pc and... no change to the scaling.

So the trick with the registry did not solve this issue.

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Alex Harrington (alexharrington) said :
#6

IE8 is too old. You need IE9 as a minimum I think - ideally IE11.

You then need to set the registry key to 11000

Alex

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Stephan Eykelberg (stephan-eykelberg-3) said :
#7

Alex, spot on!
Internal policy did not allow upgrading IE, but I managed to get my hands on a client running Windows7 and IE11.
Text and tickers are scaled as they should be.

So this should be a requirement for the new release.

The only problem I have now is disabling the download warning IE11 creates when I use a ppt-file.

Revision history for this message
JW Reimelink (jwrjeware) said :
#8

Good day,
(Busy setting up v1.6 here : using XP and Ubuntu. Following the project already for some time)
My situation (cable news broadcasting) is, that I'd like to stream the Xibo output window to Youtube, in HD720. For the moment, I only have an XP solution to do that, using Wirecast. Haven't found a Linux-way to get that up&running, yet.

As I run in the same trouble, using Xp with IE8.

From what I read above, may I conclude that W7 should be the minimum for a Windows Client then ?
(As >IE8 won't work on XP).

rgds, Jan Willem

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Alex Harrington (alexharrington) said :
#9

As far as I'm aware ie9 is available for XP

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JW Reimelink (jwrjeware) said :
#10

http://en.wikipedia.org/wiki/Internet_Explorer states IE9 only works on W7 or newer.

Revision history for this message
Alex Harrington (alexharrington) said :
#11

I think it's ie8 though that's required? With the appropriate registry
patch