Background/picture import problem

I have not heard anything back regarding this issue. Would someone be able to assist please?
Thanks

-----Original Message-----
From: <email address hidden> [mailto:<email address hidden>] On Behalf Of Agostino Talia
Sent: Monday, November 04, 2013 2:56 PM
To: Agostino Talia
Subject: [Question #238644]: Background/picture import problem

New question #238644 on Xibo:
https://answers.launchpad.net/xibo/+question/238644

I cannot import a picture/background when I browse my xibo library. I cannot bring in any new pics. I get an error code.
getting error message:

Application Message: There was an error uploading this file [Code 7]

Even when I copy a jpeg onto my desktop, then I try to add the jpeg to the library I can do that without a problem. But when I edit, then browse and select the newly added jpeg, I get this message.

Thanks for your help.

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You received this question notification because you asked the question.

Telling us what version of Xibo you're running would probably be a good
start.

Also what OS the server is running on, client, web browser etc

Then next how you configured PHP to accept large file uploads.

Finally check you have given your webserver permissions to write to the CMS
library

Try uploading a very small jpeg file - that should confirm if it's a
filesize issue.

Alex

Good morning, I am still having issues with jpegs. Still ecieving code error 7. It was suggested that I upload a small jpeg, which I have done, same results. I have also edited the jpeg by playing around with the pixel settings using "paint", same error.
I am not familiar with configureing PHP to accept large file uploads.

Please help, thanks.

This question was expired because it remained in the 'Open' state without activity for the last 15 days.

Problem still exists.

This question was expired because it remained in the 'Open' state without activity for the last 15 days.

I am still waiting an answer on this please. I have updated the ticket last time and have not heard back from anyone.
The problem still exists.

-----Original Message-----
From: <email address hidden> [mailto:<email address hidden>] On Behalf Of Launchpad Janitor
Sent: Friday, December 20, 2013 4:22 AM
To: Agostino Talia
Subject: Re: [Question #238644]: Background/picture import problem

Your question #238644 on Xibo changed:
https://answers.launchpad.net/xibo/+question/238644

    Status: Open => Expired

Launchpad Janitor expired the question:
This question was expired because it remained in the 'Open' state without activity for the last 15 days.

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If you're still having this problem, you can reopen your question either by replying to this email or by going to the following page and entering more information about your problem:
https://answers.launchpad.net/xibo/+question/238644

You received this question notification because you asked the question.

You should follow the instructions in the FAQ on configuring PHP for large
file uploads. If you aren't able to administer the server yourself, then
paid hosting options are available where this is all taken care of for you.

I'm sorry, I missed something......about a month ago I asked "how do I configure PHP" because I was not familiar with this process, but heard nothing back. Now you are telling me to follow the instructions to configure PHP.
Call me dumb, but I do not see instructions in the FAQ to do this?

-----Original Message-----
From: <email address hidden> [mailto:<email address hidden>] On Behalf Of Alex Harrington
Sent: Friday, December 20, 2013 6:56 AM
To: Agostino Talia
Subject: Re: [Question #238644]: Background/picture import problem

Your question #238644 on Xibo changed:
https://answers.launchpad.net/xibo/+question/238644

    Status: Open => Answered

Alex Harrington proposed the following answer:
You should follow the instructions in the FAQ on configuring PHP for large file uploads. If you aren't able to administer the server yourself, then paid hosting options are available where this is all taken care of for you.

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If this answers your question, please go to the following page to let us know that it is solved:
https://answers.launchpad.net/xibo/+question/238644/+confirm?answer_id=8

If you still need help, you can reply to this email or go to the following page to enter your feedback:
https://answers.launchpad.net/xibo/+question/238644

You received this question notification because you asked the question.

Alex Harrington suggests this article as an answer to your question:
FAQ #510: “How do I upload files bigger than 2MB / How can I increase the upload file size limit?”.

FAQ on configuring PHP linked.

Sent from my BlackBerry 10 smartphone on the TELUS network.

Answered months ago - PHP configuration issue.