The touchpad of my laptop doesnot work in ubuntu.It works in windows.In ubuntu,external mouse works.

Asked by Manish Kumar on 2012-05-05

The touchpad of my laptop doesnot work in ubuntu.It works in windows.In ubuntu,external mouse works.

I have installed Ubuntu 11.10 in my laptop. My laptop is of lenovo43,model no 6196.What should I do?

Question information

Language:
English Edit question
Status:
Answered
For:
Ubuntu xserver-xorg-input-synaptics Edit question
Assignee:
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Last query:
2012-05-09
Last reply:
2012-05-10

Can you give the output of:

sudo dmidecode -t system; lsb_release -a; uname -a; lsusb; lspci

Thanks

Manish Kumar (manishkr117) said : #2

On Sun, May 6, 2012 at 12:50 PM, actionparsnip <
<email address hidden>> wrote:

> Your question #196188 on xserver-xorg-input-synaptics in Ubuntu changed:
>
> https://answers.launchpad.net/ubuntu/+source/xserver-xorg-input-synaptics/+question/196188
>
> Status: Open => Needs information
>
> actionparsnip requested more information:
> Can you give the output of:
>
> sudo dmidecode -t system; lsb_release -a; uname -a; lsusb; lspci
>
> Thanks
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
>
> https://answers.launchpad.net/ubuntu/+source/xserver-xorg-input-synaptics/+question/196188
>
> You received this question notification because you asked the question.
>

what I have to do and how I have to do please,please tell me.I don't
understand what you have suggested.

I have written each command(line) one after other.It was displaying some
version and other technical details.

Manish Kumar (manishkr117) said : #3

OUTPUT FOR sudo dmidecode -t system

# dmidecode 2.9
SMBIOS 2.5 present.

Handle 0x0001, DMI type 1, 27 bytes
System Information
    Manufacturer: LENOVO
    Product Name: Lenovo E43
    Version: Rev 1.0
    Serial Number: LE9D931067CBNNN
    UUID: E6A9EDDC-AB29-2762-8D4C-00269E06FA16
    Wake-up Type: Power Switch
    SKU Number: Not Specified
    Family: Not Specified

Handle 0x000D, DMI type 15, 29 bytes
System Event Log
    Area Length: 16 bytes
    Header Start Offset: 0x0000
    Header Length: 16 bytes
    Data Start Offset: 0x0010
    Access Method: General-purpose non-volatile data functions
    Access Address: 0x0000
    Status: Valid, Not Full
    Change Token: 0x00000097
    Header Format: Type 1
    Supported Log Type Descriptors: 3
    Descriptor 1: POST error
    Data Format 1: POST results bitmap
    Descriptor 2: Single-bit ECC memory error
    Data Format 2: Multiple-event
    Descriptor 3: Multi-bit ECC memory error
    Data Format 3: Multiple-event

Handle 0x0014, DMI type 32, 20 bytes
System Boot Information
    Status: <OUT OF SPEC>

OUTPUT FOR lsb_release -a

No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 11.10
Release: 11.10
Codename: oneiric

OUTPUT FOR uname -a

Linux Manish 3.0.0-12-generic #20-Ubuntu SMP Fri Oct 7 14:50:42 UTC 2011
i686 i686 i386 GNU/Linux

OUTPUT FOR lsusb

Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 008 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 002: ID 1c7a:0801 LighTuning Technology Inc.
Bus 006 Device 002: ID 2166:6649

OUTPUT FOR lspci

00:00.0 Host bridge: Intel Corporation Mobile 4 Series Chipset Memory
Controller Hub (rev 07)
00:02.0 VGA compatible controller: Intel Corporation Mobile 4 Series
Chipset Integrated Graphics Controller (rev 07)
00:02.1 Display controller: Intel Corporation Mobile 4 Series Chipset
Integrated Graphics Controller (rev 07)
00:1a.0 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI
Controller #4 (rev 03)
00:1a.1 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI
Controller #5 (rev 03)
00:1a.2 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI
Controller #6 (rev 03)
00:1a.7 USB Controller: Intel Corporation 82801I (ICH9 Family) USB2 EHCI
Controller #2 (rev 03)
00:1b.0 Audio device: Intel Corporation 82801I (ICH9 Family) HD Audio
Controller (rev 03)
00:1c.0 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port
1 (rev 03)
00:1c.1 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port
2 (rev 03)
00:1c.2 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port
3 (rev 03)
00:1c.3 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port
4 (rev 03)
00:1c.5 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port
6 (rev 03)
00:1d.0 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI
Controller #1 (rev 03)
00:1d.1 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI
Controller #2 (rev 03)
00:1d.2 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI
Controller #3 (rev 03)
00:1d.7 USB Controller: Intel Corporation 82801I (ICH9 Family) USB2 EHCI
Controller #1 (rev 03)
00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev 93)
00:1f.0 ISA bridge: Intel Corporation ICH9M LPC Interface Controller (rev
03)
00:1f.2 IDE interface: Intel Corporation ICH9M/M-E 2 port SATA IDE
Controller (rev 03)
00:1f.3 SMBus: Intel Corporation 82801I (ICH9 Family) SMBus Controller (rev
03)
00:1f.5 IDE interface: Intel Corporation ICH9M/M-E 2 port SATA IDE
Controller (rev 03)
06:00.0 Network controller: Intel Corporation PRO/Wireless 5100 AGN
[Shiloh] Network Connection
07:00.0 Ethernet controller: Broadcom Corporation NetLink BCM5784M Gigabit
Ethernet PCIe (rev 10)
08:05.0 FireWire (IEEE 1394): Ricoh Co Ltd R5C832 IEEE 1394 Controller (rev
05)
08:05.1 SD Host controller: Ricoh Co Ltd R5C822 SD/SDIO/MMC/MS/MSPro Host
Adapter (rev 22)
08:05.2 System peripheral: Ricoh Co Ltd R5C592 Memory Stick Bus Host
Adapter (rev 12)

These are the output. Please me the solution for my laptop touchpad not
working.

Thanks
Manish

If you run precise in liveCD, does it work there?

Manish Kumar (manishkr117) said : #5

what do you mean by run precise in live CD.

Precise is Ubuntu version 12.04 and is LTS, it is also the latest version, the newer kernel and drivers may help support your hardware

Vivek (vivekupc) said : #7

vivi@vivek:~$ sudo dmidecode -t system
[sudo] password for vivi:
# dmidecode 3.0
Getting SMBIOS data from sysfs.
SMBIOS 2.7 present.

Handle 0x0001, DMI type 1, 27 bytes
System Information
 Manufacturer: Acer
 Product Name: Aspire E1-570
 Version: V2.06
 Serial Number: NXMEPEM02934902DFC3400
 UUID: 3E9FB484-6D4B-E311-A55A-201A06AEB916
 Wake-up Type: Power Switch
 SKU Number: Aspire E1-570_0775_V2.06
 Family: ChiefRiver System

Handle 0x000C, DMI type 12, 5 bytes
System Configuration Options
 Option 1:
 Option 2: String2 for Type12 Equipment Manufacturer
 Option 3: String3 for Type12 Equipment Manufacturer
 Option 4: String4 for Type12 Equipment Manufacturer

Vivek (vivekupc) said : #8

vivi@vivek:~$ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 16.04.4 LTS
Release: 16.04
Codename: xenial

Vivek (vivekupc) said : #9

vivi@vivek:~$ uname -a
Linux vivek 4.13.0-37-generic #42~16.04.1-Ubuntu SMP Wed Mar 7 16:03:28 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux

Vivek (vivekupc) said : #10

vivi@vivek:~$ lsusb
Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 004: ID 04f2:b3f6 Chicony Electronics Co., Ltd HD WebCam (Acer)
Bus 001 Device 005: ID 04ca:300b Lite-On Technology Corp. Atheros AR3012 Bluetooth
Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 003: ID 3938:1031
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

Vivek (vivekupc) said : #11

ivi@vivek:~$ lspci
00:00.0 Host bridge: Intel Corporation 3rd Gen Core processor DRAM Controller (rev 09)
00:02.0 VGA compatible controller: Intel Corporation 3rd Gen Core processor Graphics Controller (rev 09)
00:14.0 USB controller: Intel Corporation 7 Series/C210 Series Chipset Family USB xHCI Host Controller (rev 04)
00:16.0 Communication controller: Intel Corporation 7 Series/C210 Series Chipset Family MEI Controller #1 (rev 04)
00:1a.0 USB controller: Intel Corporation 7 Series/C210 Series Chipset Family USB Enhanced Host Controller #2 (rev 04)
00:1b.0 Audio device: Intel Corporation 7 Series/C210 Series Chipset Family High Definition Audio Controller (rev 04)
00:1c.0 PCI bridge: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 1 (rev c4)
00:1c.1 PCI bridge: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 2 (rev c4)
00:1d.0 USB controller: Intel Corporation 7 Series/C210 Series Chipset Family USB Enhanced Host Controller #1 (rev 04)
00:1f.0 ISA bridge: Intel Corporation HM77 Express Chipset LPC Controller (rev 04)
00:1f.2 SATA controller: Intel Corporation 7 Series Chipset Family 6-port SATA Controller [AHCI mode] (rev 04)
00:1f.3 SMBus: Intel Corporation 7 Series/C210 Series Chipset Family SMBus Controller (rev 04)
02:00.0 Ethernet controller: Broadcom Corporation NetXtreme BCM57786 Gigabit Ethernet PCIe (rev 01)
02:00.1 SD Host controller: Broadcom Corporation BCM57765/57785 SDXC/MMC Card Reader (rev 01)
03:00.0 Network controller: Qualcomm Atheros QCA9565 / AR9565 Wireless Network Adapter (rev 01)

Vivek (vivekupc) said : #12

My Touchpad on Ubuntu 16 does not work, kindly help how to solve it? Currently I am using an external mouse (BT). It works well. All outputs are copied above.

Can you help with this problem?

Provide an answer of your own, or ask Manish Kumar for more information if necessary.

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