Ubunto 8.10 Server - Black Screen/No Gnome

Asked by Scott Kasai

Moved a working HP DL380 Server that I finally got Ubuntu 8.10 installed on into a server rack with a KVM switch.

Problem is, when starting up, the GUI interface starts up with a black screen (Does not go out of range nor show anything else) on screen.

Using Ctrl-Alt-F1, I can pull up a terminal and log in, however, tried using various answers from here with no luck in getting the GUI to show up.

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Ubuntu xorg Edit question
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plutino (plutino) said :
#1

The reason for the blank screen is that the video mode Xserver requested is not supported by the graphic card. But I don't know how to fix it since the new Xorg does not use xorg.conf any longer.

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Scott Kasai (scott-kasai) said :
#2

Okay... Is there a way to revert it via console then? Cause I know prior to running the updates, I was getting the GUI on startup.

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plutino (plutino) said :
#3

The old way of doing it is to modify xorg.conf file. But as I said, it might not work with the new Xorg coming with 8.10

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marcobra (Marco Braida) (marcobra) said :
#4

Please try to press CTRL+ALT+F2 make login with your user and password and type:

sudo dpkg-reconfigure -phigh xserver-xorg
sud reboot

give your user password when requested, you don't see nothing when you type it, then press enter.

Hope this helps

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marcobra (Marco Braida) (marcobra) said :
#5

I forgot the "o" ... so the last command is

sudo reboot

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Scott Kasai (scott-kasai) said :
#6

Gave that a try, no luck still. No Ubuntu splash screen, still blank black screen for Ctrl-Alt-F7.

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Scott Kasai (scott-kasai) said :
#7

Is there anything I should be looking at to find out why the GUI is not showing anything but a blank/black screen? It's like it isn't using the video. This also seemed to happen after I did the auto updates. I shut down the server so I could move it into the server room and when it started up, I see nothing on the screen, but saw I could ping the machine and log onto it via ssh2. After looking at other things I saw that I could get a terminal window, but given I am the only one who knows more about LINUX that most of the other people in the company, the option of leaving it as a terminal isn't much of an option.

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Scott Kasai (scott-kasai) said :
#8

Upon further investigation and looking at http://ubuntuforums.org/archive/index.php/t-77201.html, I booted up with the Ubuntu Live CD... And here is what I observed...

The Ubuntu splash/load screen shows... But then immediately it goes to a blank (black) screen. It didn't do this when I had a monitor hooked directly to it when I first started working with the machine, which leads me to wonder about how this is currently setup.

At the moment, here is what is on the server's xorg.conf:
-------------
Section "Device"
        Identifier "Configured Video Device"
        Option "UseFBDev" "true"
EndSection

Section "Monitor"
        Identifier "Configured Monitor"
EndSection

Section "Screen"
        Identifier "Default Screen"
        Monitor "Configured Monitor"
        Device "Configured Video Device"
EndSection
-----------

With the live CD boot, it just had Device line. At the moment, the server is hooked up to a third party KVM switch, namely a KVM switch bought from Dell that uses 'pods' that hook up to the switch with RJ45 cables. I am guessing that the Ubuntu thinks the system is 'dead headed' so it doesn't know what to send to the monitor. Which now leads me to wonder what I can do to get it to know there is a monitor, namely, a Viewsonic 503B LCD monitor it can connect to it?

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Launchpad Janitor (janitor) said :
#9

This question was expired because it remained in the 'Open' state without activity for the last 15 days.

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Scott Kasai (scott-kasai) said :
#10

Re-opening question as I still like to see if there is a way to resolve this issue. Again, with few people at my location who know Unix, let alone Linux, I rather have them to have the option of the GUI should I not be around.

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Launchpad Janitor (janitor) said :
#11

This question was expired because it remained in the 'Open' state without activity for the last 15 days.

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Scott Kasai (scott-kasai) said :
#12

Still having issues with thie screen, still waiting to see if anyone has a solution.

-----Original Message-----
From: <email address hidden> [mailto:<email address hidden>] On Behalf Of Launchpad Janitor
Sent: Friday, April 17, 2009 10:38 PM
To: Scott Kasai
Subject: Re: [Question #64347]: Ubunto 8.10 Server - Black Screen/No Gnome

Your question #64347 on xorg in ubuntu changed:
https://answers.launchpad.net/ubuntu/+source/xorg/+question/64347

    Status: Open => Expired

Launchpad Janitor expired the question:
This question was expired because it remained in the 'Open' state
without activity for the last 15 days.

--
If you're still having this problem, you can reopen your question either
by replying to this email or by going to the following page and
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Launchpad Janitor (janitor) said :
#13

This question was expired because it remained in the 'Open' state without activity for the last 15 days.

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Scott Kasai (scott-kasai) said :
#14

Re-bumping this request, as I will still have users who want to be able to use the desktop. Until a definitive answer is given.

-----Original Message-----
From: <email address hidden> [mailto:<email address hidden>] On Behalf Of Launchpad Janitor
Sent: Tuesday, May 05, 2009 10:37 PM
To: Scott Kasai
Subject: RE: [Question #64347]: Ubunto 8.10 Server - Black Screen/No Gnome

Your question #64347 on xorg in ubuntu changed:
https://answers.launchpad.net/ubuntu/+source/xorg/+question/64347

    Status: Open => Expired

Launchpad Janitor expired the question:
This question was expired because it remained in the 'Open' state
without activity for the last 15 days.

--
If you're still having this problem, you can reopen your question either
by replying to this email or by going to the following page and
entering more information about your problem:
https://answers.launchpad.net/ubuntu/+source/xorg/+question/64347

You received this question notification because you are a direct
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Launchpad Janitor (janitor) said :
#15

This question was expired because it remained in the 'Open' state without activity for the last 15 days.

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Scott Kasai (scott-kasai) said :
#16

Still looking for help with regards to blank/black screen with Ubuntu server.

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Launchpad Janitor (janitor) said :
#17

This question was expired because it remained in the 'Open' state without activity for the last 15 days.

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Scott Kasai (scott-kasai) said :
#18

Still looking for help on this.
Scott Kasai
Helpdesk Specialist
The Territory Ahead
(805) 962-5558 x192
(Using Blackberry Wireless)

----- Original Message -----
From: <email address hidden> <email address hidden>
To: Scott Kasai
Sent: Sun Jun 07 01:30:42 2009
Subject: RE: [Question #64347]: Ubunto 8.10 Server - Black Screen/No Gnome

Your question #64347 on xorg in ubuntu changed:
https://answers.launchpad.net/ubuntu/+source/xorg/+question/64347

    Status: Open => Expired

Launchpad Janitor expired the question:
This question was expired because it remained in the 'Open' state
without activity for the last 15 days.

--
If you're still having this problem, you can reopen your question either
by replying to this email or by going to the following page and
entering more information about your problem:
https://answers.launchpad.net/ubuntu/+source/xorg/+question/64347

You received this question notification because you are a direct
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Launchpad Janitor (janitor) said :
#19

This question was expired because it remained in the 'Open' state without activity for the last 15 days.

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Scott Kasai (scott-kasai) said :
#20

Still trying to get some support on this, have not seen any responses with regards to this.

-----Original Message-----
From: <email address hidden> [mailto:<email address hidden>] On Behalf Of Launchpad Janitor
Sent: Monday, June 22, 2009 10:33 PM
To: Scott Kasai
Subject: Re: [Question #64347]: Ubunto 8.10 Server - Black Screen/No Gnome

Your question #64347 on xorg in ubuntu changed:
https://answers.launchpad.net/ubuntu/+source/xorg/+question/64347

    Status: Open => Expired

Launchpad Janitor expired the question:
This question was expired because it remained in the 'Open' state
without activity for the last 15 days.

--
If you're still having this problem, you can reopen your question either
by replying to this email or by going to the following page and
entering more information about your problem:
https://answers.launchpad.net/ubuntu/+source/xorg/+question/64347

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bludude (jcbuilder) said :
#21

I have the same problem. I can ssh into my server, but nothing is on the display.

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bludude (jcbuilder) said :
#22

My video card has three different video out ports. Normally, the system will automatically detect which one I'm using on startup. I have an adapter that lets me use see what's on the other video ports, but the output is all garbled (It normally is). Nothing I do (Control-Alt-F1, Control-Alt-F2 or Control-Alt-F2) will make anything show up on any of the ports. However, I can boot from the server install cd and it displays on one of my normally unused ports (VGA).

The Ports are as follows:
VGA
DVI-D
S-VIDEO (What I Normally Use)

Graphics card is a PCI PNY card with a NVidia GeForce 6200, 256mb (Also have motherboard video, haven't tested that)

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