unable to upgrade to 8.10 - unable to connect to server

Asked by Amith Lulla

Have been trying to upgrade to 8.10 from 8.04 for the last 2 hours using Update Manager.
Get an error :
Failed to extract

Extracting the upgrade failed. There may be a problem with the network or with the server.

Have no problems with the network.
Is there any problem with the server?

Question information

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Solved
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Ubuntu update-manager Edit question
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Solved by:
Amith Lulla
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Revision history for this message
actionparsnip (andrew-woodhead666) said :
#1

Can you please provide the output of:

sudo apt-get clean; sudo depmod -a; sudo apt-get update; sudo apt-get -f install

Thanks

Revision history for this message
Amith Lulla (amith-lulla) said :
#2

amith@dell-desktop:~$ sudo apt-get clean
[sudo] password for amith:
amith@dell-desktop:~$ sudo apt-get clean
amith@dell-desktop:~$ sudo depmod -a
amith@dell-desktop:~$ sudo apt-get update
Hit http://us.archive.ubuntu.com hardy Release.gpg
Ign http://us.archive.ubuntu.com hardy/main Translation-en_US
Ign http://us.archive.ubuntu.com hardy/restricted Translation-en_US
Ign http://us.archive.ubuntu.com hardy/universe Translation-en_US
Ign http://us.archive.ubuntu.com hardy/multiverse Translation-en_US
Hit http://us.archive.ubuntu.com hardy-updates Release.gpg
Ign http://us.archive.ubuntu.com hardy-updates/main Translation-en_US
Ign http://us.archive.ubuntu.com hardy-updates/restricted Translation-en_US
Ign http://us.archive.ubuntu.com hardy-updates/universe Translation-en_US
Ign http://us.archive.ubuntu.com hardy-updates/multiverse Translation-en_US
Hit http://us.archive.ubuntu.com hardy Release
Hit http://us.archive.ubuntu.com hardy-updates Release
Hit http://us.archive.ubuntu.com hardy/main Packages
Hit http://us.archive.ubuntu.com hardy/restricted Packages
Hit http://us.archive.ubuntu.com hardy/main Sources
Hit http://us.archive.ubuntu.com hardy/restricted Sources
Hit http://us.archive.ubuntu.com hardy/universe Packages
Hit http://us.archive.ubuntu.com hardy/universe Sources
Hit http://us.archive.ubuntu.com hardy/multiverse Packages
Hit http://us.archive.ubuntu.com hardy/multiverse Sources
Hit http://us.archive.ubuntu.com hardy-updates/main Packages
Hit http://us.archive.ubuntu.com hardy-updates/restricted Packages
Hit http://us.archive.ubuntu.com hardy-updates/main Sources
Hit http://us.archive.ubuntu.com hardy-updates/restricted Sources
Hit http://us.archive.ubuntu.com hardy-updates/universe Packages
Hit http://us.archive.ubuntu.com hardy-updates/universe Sources
Hit http://us.archive.ubuntu.com hardy-updates/multiverse Packages
Hit http://us.archive.ubuntu.com hardy-updates/multiverse Sources
Reading package lists... Done
amith@dell-desktop:~$ sudo apt-get -f install
Reading package lists... Done
Building dependency tree
Reading state information... Done
The following packages were automatically installed and are no longer required:
  linux-backports-modules-2.6.24-16-generic
Use 'apt-get autoremove' to remove them.
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
1 not fully installed or removed.
After this operation, 0B of additional disk space will be used.
Setting up ztemtevdo (1.1.8) ...
 * Stopping ACPI services... [ OK ]
 * Loading ACPI modules... [ OK ]
 * Starting ACPI services... [ OK ]
/bin/chmod: cannot access `/usr/local/bin/ztemtEVDO/ztemtevdo': No such file or directory
dpkg: error processing ztemtevdo (--configure):
 subprocess post-installation script returned error exit status 1
Errors were encountered while processing:
 ztemtevdo
E: Sub-process /usr/bin/dpkg returned an error code (1)

Revision history for this message
actionparsnip (andrew-woodhead666) said :
#3

try:

sudo mkdir /usr/local/bin/ztemtEVDO/ztemtevdo; sudo apt-get -f install

you cannot upgrade due to this error you are getting. The system will refuse t upgrade a system if all its packages are not straight (as yours are NOT)

Revision history for this message
Amith Lulla (amith-lulla) said :
#4

Thanks, solved!

Revision history for this message
aulya (jakarta2010) said :
#5

I Have this...what should i do

Reading package lists... Done
Building dependency tree
Reading state information... Done
The following packages will be REMOVED:
  ztemtevdo
0 upgraded, 0 newly installed, 1 to remove and 170 not upgraded.
1 not fully installed or removed.
After this operation, 0B of additional disk space will be used.
Do you want to continue [Y/n]? y
(Reading database ... 116532 files and directories currently installed.)
Removing ztemtevdo ...
ztemtvcdromd: no process found
dpkg: error processing ztemtevdo (--remove):
 subprocess installed post-removal script returned error exit status 1
Errors were encountered while processing:
 ztemtevdo
E: Sub-process /usr/bin/dpkg returned an error code (1)

Revision history for this message
actionparsnip (andrew-woodhead666) said :
#6

You have the package stuck. Use this guide to hack it out (this is one of the HUGE weaknesses in package systems)
http://odzangba.wordpress.com/2009/10/14/how-to-fix-%E2%80%9Csubprocess-pre-removal-script-returned-error-exit-status-2%E2%80%B3-error/

Obviously substitute the package name for the ztemtevdo one and you should be ok.

Revision history for this message
aulya (jakarta2010) said :
#7

On 2/18/10, actionparsnip <email address hidden> wrote:
> Question #78472 on update-manager in ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/update-manager/+question/78472
>
> actionparsnip posted a new comment:
> You have the package stuck. Use this guide to hack it out (this is one of
> the HUGE weaknesses in package systems)
> http://odzangba.wordpress.com/2009/10/14/how-to-fix-%E2%80%9Csubprocess-pre-removal-script-returned-error-exit-status-2%E2%80%B3-error/
>
> Obviously substitute the package name for the ztemtevdo one and you
> should be ok.
>
> --
> You received this question notification because you are a direct
> subscriber of the question.
>
==============================================

Thanks that solve for me

thanks....thanks

Revision history for this message
sarah jackson (silky-bloo) said :
#8

Im getting this same problem and i typed in

sudo apt-get clean; sudo depmod -a; sudo apt-get update; sudo apt-get -f install

like the 2nd poster suggested and this is what i get :

Ign http://gb.archive.ubuntu.com intrepid Release.gpg
Ign http://gb.archive.ubuntu.com intrepid/main Translation-en_GB
Ign http://gb.archive.ubuntu.com intrepid/restricted Translation-en_GB
Ign http://security.ubuntu.com intrepid-security Release.gpg
Ign http://security.ubuntu.com intrepid-security/main Translation-en_GB
Ign http://security.ubuntu.com intrepid-security/restricted Translation-en_GB
Ign http://gb.archive.ubuntu.com intrepid/universe Translation-en_GB
Ign http://gb.archive.ubuntu.com intrepid/multiverse Translation-en_GB
Ign http://gb.archive.ubuntu.com intrepid-updates Release.gpg
Ign http://gb.archive.ubuntu.com intrepid-updates/main Translation-en_GB
Ign http://gb.archive.ubuntu.com intrepid-updates/restricted Translation-en_GB
Ign http://gb.archive.ubuntu.com intrepid-updates/universe Translation-en_GB
Ign http://gb.archive.ubuntu.com intrepid-updates/multiverse Translation-en_GB
Ign http://security.ubuntu.com intrepid-security/universe Translation-en_GB
Ign http://security.ubuntu.com intrepid-security/multiverse Translation-en_GB
Ign http://security.ubuntu.com intrepid-security Release
Ign http://gb.archive.ubuntu.com intrepid Release
Ign http://security.ubuntu.com intrepid-security/main Packages
Ign http://gb.archive.ubuntu.com intrepid-updates Release
Ign http://security.ubuntu.com intrepid-security/restricted Packages
Ign http://security.ubuntu.com intrepid-security/main Sources
Ign http://security.ubuntu.com intrepid-security/restricted Sources
Ign http://security.ubuntu.com intrepid-security/universe Packages
Ign http://security.ubuntu.com intrepid-security/universe Sources
Ign http://security.ubuntu.com intrepid-security/multiverse Packages
Ign http://gb.archive.ubuntu.com intrepid/main Packages
Ign http://gb.archive.ubuntu.com intrepid/restricted Packages
Ign http://gb.archive.ubuntu.com intrepid/main Sources
Ign http://gb.archive.ubuntu.com intrepid/restricted Sources
Ign http://gb.archive.ubuntu.com intrepid/universe Packages
Ign http://gb.archive.ubuntu.com intrepid/universe Sources
Ign http://gb.archive.ubuntu.com intrepid/multiverse Packages
Ign http://security.ubuntu.com intrepid-security/multiverse Sources
Err http://security.ubuntu.com intrepid-security/main Packages
  404 Not Found [IP: 91.189.92.166 80]
Err http://security.ubuntu.com intrepid-security/restricted Packages
  404 Not Found [IP: 91.189.92.166 80]
Ign http://gb.archive.ubuntu.com intrepid/multiverse Sources
Ign http://gb.archive.ubuntu.com intrepid-updates/main Packages
Ign http://gb.archive.ubuntu.com intrepid-updates/restricted Packages
Ign http://gb.archive.ubuntu.com intrepid-updates/main Sources
Err http://security.ubuntu.com intrepid-security/main Sources
  404 Not Found [IP: 91.189.92.166 80]
Err http://security.ubuntu.com intrepid-security/restricted Sources
  404 Not Found [IP: 91.189.92.166 80]
Err http://security.ubuntu.com intrepid-security/universe Packages
  404 Not Found [IP: 91.189.92.166 80]
Err http://security.ubuntu.com intrepid-security/universe Sources
  404 Not Found [IP: 91.189.92.166 80]
Err http://security.ubuntu.com intrepid-security/multiverse Packages
  404 Not Found [IP: 91.189.92.166 80]
Ign http://gb.archive.ubuntu.com intrepid-updates/restricted Sources
Ign http://gb.archive.ubuntu.com intrepid-updates/universe Packages
Ign http://gb.archive.ubuntu.com intrepid-updates/universe Sources
Ign http://gb.archive.ubuntu.com intrepid-updates/multiverse Packages
Ign http://gb.archive.ubuntu.com intrepid-updates/multiverse Sources
Err http://gb.archive.ubuntu.com intrepid/main Packages
  404 Not Found
Err http://gb.archive.ubuntu.com intrepid/restricted Packages
  404 Not Found
Err http://gb.archive.ubuntu.com intrepid/main Sources
  404 Not Found
Err http://security.ubuntu.com intrepid-security/multiverse Sources
  404 Not Found [IP: 91.189.92.166 80]
Err http://gb.archive.ubuntu.com intrepid/restricted Sources
  404 Not Found
Err http://gb.archive.ubuntu.com intrepid/universe Packages
  404 Not Found
Err http://gb.archive.ubuntu.com intrepid/universe Sources
  404 Not Found
Err http://gb.archive.ubuntu.com intrepid/multiverse Packages
  404 Not Found
Err http://gb.archive.ubuntu.com intrepid/multiverse Sources
  404 Not Found
Err http://gb.archive.ubuntu.com intrepid-updates/main Packages
  404 Not Found
Err http://gb.archive.ubuntu.com intrepid-updates/restricted Packages
  404 Not Found
Err http://gb.archive.ubuntu.com intrepid-updates/main Sources
  404 Not Found
Err http://gb.archive.ubuntu.com intrepid-updates/restricted Sources
  404 Not Found
Err http://gb.archive.ubuntu.com intrepid-updates/universe Packages
  404 Not Found
Err http://gb.archive.ubuntu.com intrepid-updates/universe Sources
  404 Not Found
Err http://gb.archive.ubuntu.com intrepid-updates/multiverse Packages
  404 Not Found
Err http://gb.archive.ubuntu.com intrepid-updates/multiverse Sources
  404 Not Found
W: Failed to fetch http://security.ubuntu.com/ubuntu/dists/intrepid-security/main/binary-i386/Packages.gz 404 Not Found [IP: 91.189.92.166 80]

W: Failed to fetch http://security.ubuntu.com/ubuntu/dists/intrepid-security/restricted/binary-i386/Packages.gz 404 Not Found [IP: 91.189.92.166 80]

W: Failed to fetch http://security.ubuntu.com/ubuntu/dists/intrepid-security/main/source/Sources.gz 404 Not Found [IP: 91.189.92.166 80]

W: Failed to fetch http://security.ubuntu.com/ubuntu/dists/intrepid-security/restricted/source/Sources.gz 404 Not Found [IP: 91.189.92.166 80]

W: Failed to fetch http://security.ubuntu.com/ubuntu/dists/intrepid-security/universe/binary-i386/Packages.gz 404 Not Found [IP: 91.189.92.166 80]

W: Failed to fetch http://security.ubuntu.com/ubuntu/dists/intrepid-security/universe/source/Sources.gz 404 Not Found [IP: 91.189.92.166 80]

W: Failed to fetch http://security.ubuntu.com/ubuntu/dists/intrepid-security/multiverse/binary-i386/Packages.gz 404 Not Found [IP: 91.189.92.166 80]

W: Failed to fetch http://gb.archive.ubuntu.com/ubuntu/dists/intrepid/main/binary-i386/Packages.gz 404 Not Found

W: Failed to fetch http://gb.archive.ubuntu.com/ubuntu/dists/intrepid/restricted/binary-i386/Packages.gz 404 Not Found

W: Failed to fetch http://gb.archive.ubuntu.com/ubuntu/dists/intrepid/main/source/Sources.gz 404 Not Found

W: Failed to fetch http://gb.archive.ubuntu.com/ubuntu/dists/intrepid/restricted/source/Sources.gz 404 Not Found

W: Failed to fetch http://gb.archive.ubuntu.com/ubuntu/dists/intrepid/universe/binary-i386/Packages.gz 404 Not Found

W: Failed to fetch http://gb.archive.ubuntu.com/ubuntu/dists/intrepid/universe/source/Sources.gz 404 Not Found

W: Failed to fetch http://gb.archive.ubuntu.com/ubuntu/dists/intrepid/multiverse/binary-i386/Packages.gz 404 Not Found

W: Failed to fetch http://security.ubuntu.com/ubuntu/dists/intrepid-security/multiverse/source/Sources.gz 404 Not Found [IP: 91.189.92.166 80]

W: Failed to fetch http://gb.archive.ubuntu.com/ubuntu/dists/intrepid/multiverse/source/Sources.gz 404 Not Found

W: Failed to fetch http://gb.archive.ubuntu.com/ubuntu/dists/intrepid-updates/main/binary-i386/Packages.gz 404 Not Found

W: Failed to fetch http://gb.archive.ubuntu.com/ubuntu/dists/intrepid-updates/restricted/binary-i386/Packages.gz 404 Not Found

W: Failed to fetch http://gb.archive.ubuntu.com/ubuntu/dists/intrepid-updates/main/source/Sources.gz 404 Not Found

W: Failed to fetch http://gb.archive.ubuntu.com/ubuntu/dists/intrepid-updates/restricted/source/Sources.gz 404 Not Found

W: Failed to fetch http://gb.archive.ubuntu.com/ubuntu/dists/intrepid-updates/universe/binary-i386/Packages.gz 404 Not Found

W: Failed to fetch http://gb.archive.ubuntu.com/ubuntu/dists/intrepid-updates/universe/source/Sources.gz 404 Not Found

W: Failed to fetch http://gb.archive.ubuntu.com/ubuntu/dists/intrepid-updates/multiverse/binary-i386/Packages.gz 404 Not Found

W: Failed to fetch http://gb.archive.ubuntu.com/ubuntu/dists/intrepid-updates/multiverse/source/Sources.gz 404 Not Found

E: Some index files failed to download, they have been ignored, or old ones used instead.
Reading package lists... Done
Building dependency tree
Reading state information... Done
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.

please please someone help me

Revision history for this message
actionparsnip (andrew-woodhead666) said :
#9

Interpid is no longer supported in ANY WAY. It is EOL. Upgrade to at least Lucid as this is the earliest supported release.

https://help.ubuntu.com/community/EOLUpgrades

Revision history for this message
sarah jackson (silky-bloo) said :
#10

Thank you.. what i need to know is.. since i have no real need to back up any data on this PC.. is it better to upgrade here like you said or fresh install the 11.04 from another PC into this one via 8GB memory stick.
Talking to someone not very technical minded btw! i just really need the system up and running. Thanks for the help so far

Revision history for this message
actionparsnip (andrew-woodhead666) said :
#11

It is a cleaner OS if you clean install Natty. As there is no data to worry about you can simply tell the installer to remove the current partitions and install Natty to the new free space :) If you single boot Ubuntu only, this is especially easy

Revision history for this message
sarah jackson (silky-bloo) said :
#12

Easy for someone who knows what theyre doing :)

Ive got ubuntu 11.04 extracted to my desktop from my memory stick and dont know now which folder what to click to start the installation?

Revision history for this message
actionparsnip (andrew-woodhead666) said :
#13

how do you mean 'extracted'?