cannot upgrade to Ubuntu 10.10 from 10.04

Asked by Bobby

An unresolvable problem occurred while calculating the upgrade:

E:Error, pkgProblemResolver::Resolve generated breaks, this may be caused by held packages.

 This can be caused by:

 * Upgrading to a pre-release version of Ubuntu

 * Running the current pre-release version of Ubuntu

 * Unofficial software packages not provided by Ubuntu

If none of this applies, then please report this bug against the 'update-manager' package and include the files in /var/log/dist-upgrade/ in the bug report.

Question information

Language:
English Edit question
Status:
Solved
For:
Ubuntu update-manager Edit question
Assignee:
No assignee Edit question
Solved by:
actionparsnip
Solved:
Last query:
Last reply:
Revision history for this message
Bobby (cauly2) said :
#1

An unresolvable problem occurred while calculating the upgrade:

E:Error, pkgProblemResolver::Resolve generated breaks, this may be caused by held packages.

 This can be caused by:

 * Upgrading to a pre-release version of Ubuntu

 * Running the current pre-release version of Ubuntu

 * Unofficial software packages not provided by Ubuntu

If none of this applies, then please report this bug against the 'update-manager' package and include the files in /var/log/dist-upgrade/ in the bug report.

Revision history for this message
actionparsnip (andrew-woodhead666) said :
#2

Can you give the output of;

lsb_release -a; sudo apt-get update

Thanks

Revision history for this message
Bobby (cauly2) said :
#3

cauly2@cauly2-laptop:~$ lsb_release -a; sudo apt-get update
No LSB modules are available.
Distributor ID:    Ubuntu
Description:    Ubuntu 10.04.1 LTS
Release:    10.04
Codename:    lucid
Hit http://security.ubuntu.com lucid-security Release.gpg
Ign http://security.ubuntu.com/ubuntu/ lucid-security/restricted Translation-en_US
Ign http://security.ubuntu.com/ubuntu/ lucid-security/main Translation-en_US
Hit http://us.archive.ubuntu.com lucid Release.gpg
Ign http://us.archive.ubuntu.com/ubuntu/ lucid/restricted Translation-en_US
Ign http://us.archive.ubuntu.com/ubuntu/ lucid/main Translation-en_US
Hit http://security.ubuntu.com lucid-security Release
Hit http://us.archive.ubuntu.com lucid Release
Hit http://security.ubuntu.com lucid-security/restricted Packages
Hit http://us.archive.ubuntu.com lucid/restricted Packages
Hit http://security.ubuntu.com lucid-security/main Packages
Hit http://us.archive.ubuntu.com lucid/main Packages

Robert Darrell

________________________________
From: actionparsnip <email address hidden>
To: <email address hidden>
Sent: Saturday, June 25, 2011 7:11 AM
Subject: Re: [Question #162686]: cannot upgrade to Ubuntu 10.10 from 10.04

Your question #162686 on software-center in Ubuntu changed:
https://answers.launchpad.net/ubuntu/+source/software-center/+question/162686

    Status: Open => Needs information

actionparsnip requested more information:
Can you give the output of;

lsb_release -a; sudo apt-get update

Thanks

--
To answer this request for more information, you can either reply to
this email or enter your reply at the following page:
https://answers.launchpad.net/ubuntu/+source/software-center/+question/162686

You received this question notification because you asked the question.

Revision history for this message
actionparsnip (andrew-woodhead666) said :
#4

I suggest you use software centre and disable any 3rd party PPAs you have added. This can help. Can you give the output of:

sudo do-release-upgrade

Thanks

Revision history for this message
Bobby (cauly2) said :
#5

Thanks for the help, I upgrade to 10.04 first and then tried 10.10. I have not added any packages after updating to 10.04.

This is what returned on your query:

Checking for a new ubuntu release
Done Upgrade tool signature
Done Upgrade tool
Done downloading
extracting 'maverick.tar.gz'
authenticate 'maverick.tar.gz' against 'maverick.tar.gz.gpg'
tar: Removing leading `/' from member names

Reading cache

Checking package manager
Reading package lists... Done
Building dependency tree
Reading state information... Done
Building data structures... Done
Reading package lists... Done
Building dependency tree
Reading state information... Done
Building data structures... Done

Updating repository information
WARNING: Failed to read mirror file
[100%] 265kB/s 0s
Checking package manager
Reading package lists... Done
Building dependency tree
Reading state information... Done
Building data structures... Done

Calculating the changes

Calculating the changes

Could not calculate the upgrade

An unresolvable problem occurred while calculating the upgrade:
E:Error, pkgProblemResolver::Resolve generated breaks, this may be
caused by held packages.

This can be caused by:
* Upgrading to a pre-release version of Ubuntu
* Running the current pre-release version of Ubuntu
* Unofficial software packages not provided by Ubuntu

If none of this applies, then please report this bug against the
'update-manager' package and include the files in
/var/log/dist-upgrade/ in the bug report.

Restoring original system state

Aborting
Reading package lists... Done
Building dependency tree
Reading state information... Done
Building data structures... Done

Robert Darrell

________________________________
From: actionparsnip <email address hidden>
To: <email address hidden>
Sent: Saturday, June 25, 2011 9:05 AM
Subject: Re: [Question #162686]: cannot upgrade to Ubuntu 10.10 from 10.04

Your question #162686 on software-center in Ubuntu changed:
https://answers.launchpad.net/ubuntu/+source/software-center/+question/162686

    Status: Open => Answered

actionparsnip proposed the following answer:
I suggest you use software centre and disable any 3rd party PPAs you
have added. This can help. Can you give the output of:

sudo do-release-upgrade

Thanks

--
If this answers your question, please go to the following page to let us
know that it is solved:
https://answers.launchpad.net/ubuntu/+source/software-center/+question/162686/+confirm?answer_id=3

If you still need help, you can reply to this email or go to the
following page to enter your feedback:
https://answers.launchpad.net/ubuntu/+source/software-center/+question/162686

You received this question notification because you asked the question.

Revision history for this message
actionparsnip (andrew-woodhead666) said :
#6

ok, run:

sudo apt-get -y upgrade

Then retry the jump to maverick.

Revision history for this message
Bobby (cauly2) said :
#7

This did not work, I got the following mesage:

An unresolvable problem occurred while calculating the upgrade:
E:Error, pkgProblemResolver::Resolve generated breaks, this may be caused by held packages.

Robert Darrell

________________________________
From: actionparsnip <email address hidden>
To: <email address hidden>
Sent: Sunday, June 26, 2011 4:01 AM
Subject: Re: [Question #162686]: cannot upgrade to Ubuntu 10.10 from 10.04

Your question #162686 on update-manager in Ubuntu changed:
https://answers.launchpad.net/ubuntu/+source/update-manager/+question/162686

    Status: Open => Answered

actionparsnip proposed the following answer:
ok, run:

sudo apt-get -y upgrade

Then retry the jump to maverick.

--
If this answers your question, please go to the following page to let us
know that it is solved:
https://answers.launchpad.net/ubuntu/+source/update-manager/+question/162686/+confirm?answer_id=5

If you still need help, you can reply to this email or go to the
following page to enter your feedback:
https://answers.launchpad.net/ubuntu/+source/update-manager/+question/162686

You received this question notification because you asked the question.

Revision history for this message
actionparsnip (andrew-woodhead666) said :
#8

Try disabling 3rd party PPAs in software centre. Can help

Revision history for this message
Manfred Hampl (m-hampl) said :
#9

This can be a duplicate of bug 721306 and bug 658458 (and a dozen similar ones)

If the package xserver-xorg-video-nouveau is installed, in several cases the 10.04 to 10.10 upgrade fails with the error message

"Could not determine the upgrade
An unresolvable problem occurred while calculating the upgrade:
E:Error, pkgProblemResolver::Resolve generated breaks, this may be caused by held packages.
This can be caused by:
* Upgrading to a pre-release version of Ubuntu
* Running the current pre-release version of Ubuntu
* Unofficial software packages not provided by Ubuntu"

Several persons have reported that after removal of that package the upgrade was successful.

Try this workaround: Open a terminal and enter the command:

sudo apt-get remove xserver-xorg-video-nouveau

and try the upgrade again.

Revision history for this message
Bobby (cauly2) said :
#10

I was unable to upgrade after I turned of 3rd party PPA as was suggested, but I retried by turning off/ deselecting every thing in all the tabs. This worked. I then updated to 10.11succesfuly. Not sure why but when I turned off the 3rd party PPA only it would not upgrade. I know buy reading the boards that this was a common problem, so I just went a little further and deselected everything.
Thank you for your help as I am a newbie and get lost easily:)

Robert Darrell

________________________________
From: Manfred Hampl <email address hidden>
To: <email address hidden>
Sent: Monday, June 27, 2011 2:15 AM
Subject: Re: [Question #162686]: cannot upgrade to Ubuntu 10.10 from 10.04

Your question #162686 on update-manager in Ubuntu changed:
https://answers.launchpad.net/ubuntu/+source/update-manager/+question/162686

Manfred Hampl proposed the following answer:
This can be a duplicate of bug 721306 and bug 658458 (and a dozen
similar ones)

If the package xserver-xorg-video-nouveau is installed, in several cases
the 10.04 to 10.10 upgrade fails with the error message

"Could not determine the upgrade
An unresolvable problem occurred while calculating the upgrade:
E:Error, pkgProblemResolver::Resolve generated breaks, this may be caused by held packages.
This can be caused by:
* Upgrading to a pre-release version of Ubuntu
* Running the current pre-release version of Ubuntu
* Unofficial software packages not provided by Ubuntu"

Several persons have reported that after removal of that package the
upgrade was successful.

Try this workaround: Open a terminal and enter the command:

sudo apt-get remove xserver-xorg-video-nouveau

and try the upgrade again.

--
If this answers your question, please go to the following page to let us
know that it is solved:
https://answers.launchpad.net/ubuntu/+source/update-manager/+question/162686/+confirm?answer_id=8

If you still need help, you can reply to this email or go to the
following page to enter your feedback:
https://answers.launchpad.net/ubuntu/+source/update-manager/+question/162686

You received this question notification because you asked the question.

Revision history for this message
Best actionparsnip (andrew-woodhead666) said :
#11

Please mark as solved if it is so. You may want to post your findings on the boards you found where people were having the same issue :)

Revision history for this message
Bobby (cauly2) said :
#12

Thanks actionparsnip, that solved my question.