Codec + Mixer: Realtek ALC662 rev1 - ALC662 rev1 Analog [ALC662 rev1 Analog] Audio device [0403]: Intel Corporation 82801G (ICH7 Family) High Definition Audio Controller [8086:27d8] (rev 01) - No sound from Headphone after upgrading to Ubuntu 9.10 - using ALSA driver 1.0.20

Asked by Jacob Cherian on 2009-11-09

No sound from Headphone after upgrading to Ubuntu 9,10. But works well with Vista ( This is a Dual boot)

Question information

Language:
English Edit question
Status:
Solved
For:
Ubuntu ubuntu-docs Edit question
Assignee:
No assignee Edit question
Solved by:
Mark Rijckenberg
Solved:
2009-11-11
Last query:
2009-11-11
Last reply:
2009-11-10

Please send us output from step 3 and step 4 from this procedure:

https://help.ubuntu.com/community/SoundTroubleshootingProcedure

Please also specify the exact model and make of pc that you are using.

Jacob Cherian (jacob1-cherian) said : #2

Dear Mark,

The Details of Step 3 is in http://pastebin.ca/1665158
The Terminal Output is below
However after going through all the steps. It is working
Thanks a lot
Jacob

jacob@jacob-pc:~$ wget -O alsa-info.sh http://212.20.107.51/alsa-info.sh
--2009-11-10 23:30:16-- http://212.20.107.51/alsa-info.sh
Connecting to 212.20.107.51:80... connected.
HTTP request sent, awaiting response... 302 Found
Location:
http://git.alsa-project.org/?p=alsa-driver.git;a=blob_plain;f=utils/alsa-info.sh[following]
--2009-11-10 23:30:16--
http://git.alsa-project.org/?p=alsa-driver.git;a=blob_plain;f=utils/alsa-info.sh
Resolving git.alsa-project.org... 212.20.107.51
Reusing existing connection to 212.20.107.51:80.
HTTP request sent, awaiting response... 200 OK
Length: unspecified [text/plain]
Saving to: `alsa-info.sh'

    [ <=> ] 26,584 40.5K/s in
0.6s

2009-11-10 23:30:17 (40.5 KB/s) - `alsa-info.sh' saved [26584]

jacob@jacob-pc:~$ bash alsa-info.sh --pastebin
ALSA Information Script v 0.4.58
--------------------------------

This script visits the following commands/files to collect diagnostic
information about your ALSA installation and sound related hardware.

  dmesg
  lspci
  lsmod
  aplay
  amixer
  alsactl
  /proc/asound/
  /sys/class/sound/
  ~/.asoundrc (etc.)

See 'alsa-info.sh --help' for command line options.

Automatically upload ALSA information to pastebin? [y/N] : y
Uploading information to www.pastebin.ca ... Done!

Your ALSA information is located at http://pastebin.ca/1665158

Please inform the person helping you.

jacob@jacob-pc:~$ cat /proc/asound/cards; sudo aptitude install paman
gnome-alsamixer alsa-utils flashplugin-nonfree-extrasound; aplay -l; sudo
lshw -C sound; ls -lart /dev/snd; cat /dev/sndstat; lspci -nn; sudo which
alsactl; sudo fuser -v /dev/dsp /dev/snd/* ; dpkg -S bin/slmodemd; lsmod |
grep snd
 0 [Intel ]: HDA-Intel - HDA Intel
                      HDA Intel at 0xd0500000 irq 16
[sudo] password for jacob:
Reading package lists... Done
Building dependency tree
Reading state information... Done
Reading extended state information
Initializing package states... Done
Writing extended state information... Done
The following NEW packages will be installed:
  flashplugin-nonfree-extrasound gnome-alsamixer libgconfmm-2.6-1c2{a}
  libglademm-2.4-1c2a{a} padevchooser{a} paman paprefs{a} pavucontrol{a}
  pavumeter{a} pulseaudio-module-zeroconf{a}
The following packages will be REMOVED:
  libass3{u} libbtctl4{u} libdirac0c2a{u} libgnomebt0{u} libkate1{u}
  libmimic0{u} libopal3.6.4{u} libpt2.6.4{u} odbcinst1debian1{u} unixodbc{u}

0 packages upgraded, 10 newly installed, 10 to remove and 2 not upgraded.
Need to get 508kB of archives. After unpacking 16.1MB will be freed.
Do you want to continue? [Y/n/?] y
Writing extended state information... Done
Get:1 http://archive.ubuntu.com karmic/multiverse
flashplugin-nonfree-extrasound 0.0.svn2431-3 [8,160B]
Get:2 http://archive.ubuntu.com karmic/universe gnome-alsamixer
0.9.7~cvs.20060916.ds.1-2 [53.7kB]
Get:3 http://archive.ubuntu.com karmic/main libgconfmm-2.6-1c2 2.24.0-2
[31.4kB]
Get:4 http://archive.ubuntu.com karmic/main libglademm-2.4-1c2a 2.6.7-2
[21.7kB]
Get:5 http://archive.ubuntu.com karmic/universe pavumeter 0.9.3-1ubuntu1
[29.2kB]
Get:6 http://archive.ubuntu.com karmic/universe pavucontrol
0.9.8+git20090701-0ubuntu2 [120kB]
Get:7 http://archive.ubuntu.com karmic/universe paman 0.9.4-1ubuntu2
[92.2kB]
Get:8 http://archive.ubuntu.com karmic/main pulseaudio-module-zeroconf
1:0.9.19-0ubuntu4 [20.2kB]
Get:9 http://archive.ubuntu.com karmic/universe paprefs
0.9.8+git20090825-0ubuntu2 [111kB]
Get:10 http://archive.ubuntu.com karmic/universe padevchooser 0.9.3-2ubuntu4
[20.2kB]
Fetched 508kB in 15s
(32.5kB/s)
(Reading database ... 157534 files and directories currently installed.)
Removing libass3 ...
Removing libgnomebt0 ...
Removing libbtctl4 ...
Removing libdirac0c2a ...
Removing libkate1 ...
Removing libmimic0 ...
Removing libopal3.6.4 ...
Removing libpt2.6.4 ...
Removing unixodbc ...
Removing odbcinst1debian1 ...
Processing triggers for libc-bin ...
ldconfig deferred processing now taking place
Processing triggers for man-db ...
Selecting previously deselected package flashplugin-nonfree-extrasound.
(Reading database ... 157416 files and directories currently installed.)
Unpacking flashplugin-nonfree-extrasound (from
.../flashplugin-nonfree-extrasound_0.0.svn2431-3_i386.deb) ...
Selecting previously deselected package gnome-alsamixer.
Unpacking gnome-alsamixer (from
.../gnome-alsamixer_0.9.7~cvs.20060916.ds.1-2_i386.deb) ...
Selecting previously deselected package libgconfmm-2.6-1c2.
Unpacking libgconfmm-2.6-1c2 (from .../libgconfmm-2.6-1c2_2.24.0-2_i386.deb)
...
Selecting previously deselected package libglademm-2.4-1c2a.
Unpacking libglademm-2.4-1c2a (from
.../libglademm-2.4-1c2a_2.6.7-2_i386.deb) ...
Selecting previously deselected package pavumeter.
Unpacking pavumeter (from .../pavumeter_0.9.3-1ubuntu1_i386.deb) ...
Selecting previously deselected package pavucontrol.
Unpacking pavucontrol (from
.../pavucontrol_0.9.8+git20090701-0ubuntu2_i386.deb) ...
Selecting previously deselected package paman.
Unpacking paman (from .../paman_0.9.4-1ubuntu2_i386.deb) ...
Selecting previously deselected package pulseaudio-module-zeroconf.
Unpacking pulseaudio-module-zeroconf (from
.../pulseaudio-module-zeroconf_1%3a0.9.19-0ubuntu4_i386.deb) ...
Selecting previously deselected package paprefs.
Unpacking paprefs (from .../paprefs_0.9.8+git20090825-0ubuntu2_i386.deb) ...
Selecting previously deselected package padevchooser.
Unpacking padevchooser (from .../padevchooser_0.9.3-2ubuntu4_i386.deb) ...
Processing triggers for man-db ...
Processing triggers for desktop-file-utils ...
Setting up flashplugin-nonfree-extrasound (0.0.svn2431-3) ...
Setting up gnome-alsamixer (0.9.7~cvs.20060916.ds.1-2) ...

Setting up libgconfmm-2.6-1c2 (2.24.0-2) ...

Setting up libglademm-2.4-1c2a (2.6.7-2) ...

Setting up pavumeter (0.9.3-1ubuntu1) ...

Setting up pavucontrol (0.9.8+git20090701-0ubuntu2) ...

Setting up paman (0.9.4-1ubuntu2) ...

Setting up pulseaudio-module-zeroconf (1:0.9.19-0ubuntu4) ...
Setting up paprefs (0.9.8+git20090825-0ubuntu2) ...

Setting up padevchooser (0.9.3-2ubuntu4) ...

Processing triggers for libc-bin ...
ldconfig deferred processing now taking place
Reading package lists... Done
Building dependency tree
Reading state information... Done
Reading extended state information
Initializing package states... Done
Writing extended state information... Done

**** List of PLAYBACK Hardware Devices ****
card 0: Intel [HDA Intel], device 0: ALC662 rev1 Analog [ALC662 rev1 Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: Intel [HDA Intel], device 1: ALC662 rev1 Digital [ALC662 rev1
Digital]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
  *-multimedia
       description: Audio device
       product: 82801G (ICH7 Family) High Definition Audio Controller
       vendor: Intel Corporation
       physical id: 1b
       bus info: pci@0000:00:1b.0
       version: 01
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress bus_master cap_list
       configuration: driver=HDA Intel latency=0
       resources: irq:16 memory:d0500000-d0503fff
total 0
crw-rw----+ 1 root audio 116, 2 2009-11-10 23:28 timer
crw-rw----+ 1 root audio 116, 3 2009-11-10 23:28 seq
crw-rw----+ 1 root audio 116, 7 2009-11-10 23:28 hwC0D2
crw-rw----+ 1 root audio 116, 8 2009-11-10 23:28 controlC0
drwxr-xr-x 2 root root 60 2009-11-10 23:28 by-path
drwxr-xr-x 3 root root 200 2009-11-10 23:28 .
crw-rw----+ 1 root audio 116, 4 2009-11-10 23:28 pcmC0D1p
crw-rw----+ 1 root audio 116, 6 2009-11-10 23:28 pcmC0D0c
crw-rw----+ 1 root audio 116, 5 2009-11-10 23:29 pcmC0D0p
drwxr-xr-x 16 root root 3920 2009-11-10 23:45 ..
Sound Driver:3.8.1a-980706 (ALSA v1.0.20 emulation code)
Kernel: Linux jacob-pc 2.6.31-14-generic #48-Ubuntu SMP Fri Oct 16 14:04:26
UTC 2009 i686
Config options: 0

Installed drivers:
Type 10: ALSA emulation

Card config:
HDA Intel at 0xd0500000 irq 16

Audio devices:
0: ALC662 rev1 Analog (DUPLEX)

Synth devices: NOT ENABLED IN CONFIG

Midi devices: NOT ENABLED IN CONFIG

Timers:
31: system timer

Mixers:
0: Realtek ALC662 rev1
00:00.0 Host bridge [0600]: Intel Corporation 4 Series Chipset DRAM
Controller [8086:2e30] (rev 03)
00:01.0 PCI bridge [0604]: Intel Corporation 4 Series Chipset PCI Express
Root Port [8086:2e31] (rev 03)
00:02.0 VGA compatible controller [0300]: Intel Corporation 4 Series Chipset
Integrated Graphics Controller [8086:2e32] (rev 03)
00:1b.0 Audio device [0403]: Intel Corporation 82801G (ICH7 Family) High
Definition Audio Controller [8086:27d8] (rev 01)
00:1c.0 PCI bridge [0604]: Intel Corporation 82801G (ICH7 Family) PCI
Express Port 1 [8086:27d0] (rev 01)
00:1c.1 PCI bridge [0604]: Intel Corporation 82801G (ICH7 Family) PCI
Express Port 2 [8086:27d2] (rev 01)
00:1d.0 USB Controller [0c03]: Intel Corporation 82801G (ICH7 Family) USB
UHCI Controller #1 [8086:27c8] (rev 01)
00:1d.1 USB Controller [0c03]: Intel Corporation 82801G (ICH7 Family) USB
UHCI Controller #2 [8086:27c9] (rev 01)
00:1d.2 USB Controller [0c03]: Intel Corporation 82801G (ICH7 Family) USB
UHCI Controller #3 [8086:27ca] (rev 01)
00:1d.3 USB Controller [0c03]: Intel Corporation 82801G (ICH7 Family) USB
UHCI Controller #4 [8086:27cb] (rev 01)
00:1d.7 USB Controller [0c03]: Intel Corporation 82801G (ICH7 Family) USB2
EHCI Controller [8086:27cc] (rev 01)
00:1e.0 PCI bridge [0604]: Intel Corporation 82801 PCI Bridge [8086:244e]
(rev e1)
00:1f.0 ISA bridge [0601]: Intel Corporation 82801GB/GR (ICH7 Family) LPC
Interface Bridge [8086:27b8] (rev 01)
00:1f.1 IDE interface [0101]: Intel Corporation 82801G (ICH7 Family) IDE
Controller [8086:27df] (rev 01)
00:1f.2 IDE interface [0101]: Intel Corporation 82801GB/GR/GH (ICH7 Family)
SATA IDE Controller [8086:27c0] (rev 01)
00:1f.3 SMBus [0c05]: Intel Corporation 82801G (ICH7 Family) SMBus
Controller [8086:27da] (rev 01)
03:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd.
RTL8111/8168B PCI Express Gigabit Ethernet controller [10ec:8168] (rev 03)
/sbin/alsactl
                     USER PID ACCESS COMMAND
/dev/snd/controlC0: jacob 1690 F.... pulseaudio
dpkg: *bin/slmodemd* not found.
snd_hda_codec_realtek 203328 1
snd_hda_intel 26920 2
snd_hda_codec 75708 2 snd_hda_codec_realtek,snd_hda_intel
snd_hwdep 7200 1 snd_hda_codec
snd_pcm_oss 37920 0
snd_mixer_oss 16028 1 snd_pcm_oss
snd_pcm 75296 3 snd_hda_intel,snd_hda_codec,snd_pcm_oss
snd_seq_dummy 2656 0
snd_seq_oss 28576 0
snd_seq_midi 6432 0
snd_rawmidi 22208 1 snd_seq_midi
snd_seq_midi_event 6940 2 snd_seq_oss,snd_seq_midi
snd_seq 50224 6
snd_seq_dummy,snd_seq_oss,snd_seq_midi,snd_seq_midi_event
snd_timer 22276 2 snd_pcm,snd_seq
snd_seq_device 6920 5
snd_seq_dummy,snd_seq_oss,snd_seq_midi,snd_rawmidi,snd_seq
snd 59204 16
snd_hda_codec_realtek,snd_hda_intel,snd_hda_codec,snd_hwdep,snd_pcm_oss,snd_mixer_oss,snd_pcm,snd_seq_oss,snd_rawmidi,snd_seq,snd_timer,snd_seq_device
soundcore 7264 1 snd
snd_page_alloc 9156 2 snd_hda_intel,snd_pcm
jacob@jacob-pc:~$ pavucontrol
jacob@jacob-pc:~$ gnome-alsamixer

** (gnome-alsamixer:21902): WARNING **: gam_toggle_get_state (). No idea
what to do for mixer element "Input Source"!

** (gnome-alsamixer:21902): WARNING **: gam_toggle_get_state (). No idea
what to do for mixer element "Input Source"!

** (gnome-alsamixer:21902): WARNING **: gam_toggle_set_state (). No idea
what to do for mixer element "Input Source"!

2009/11/9 Mark Rijckenberg <email address hidden>

> Your question #89356 on ubuntu-docs in ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/ubuntu-docs/+question/89356
>
> Status: Open => Needs information
>
> Mark Rijckenberg requested for more information:
> Please send us output from step 3 and step 4 from this procedure:
>
> https://help.ubuntu.com/community/SoundTroubleshootingProcedure
>
> Please also specify the exact model and make of pc that you are using.
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https://answers.launchpad.net/ubuntu/+source/ubuntu-docs/+question/89356
>
> You received this question notification because you are a direct
> subscriber of the question.
>

Hi,

If the sound issue is now solved, can you please set the thread status to "solved"?

Thanks,

Mark

Jacob Cherian (jacob1-cherian) said : #4

Thanks Mark Rijckenberg, that solved my question.