my computer will not upgrade please help!

Asked by Thea Spann

My computer will not uprade it stops and then tells me there is an error . please help

kind regards

Thea Spann

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actionparsnip (andrew-woodhead666) said :
#1

What is the output of:

sudo apt-get update; lsb_release -a; df -h

Saying "there is an error" tells us absolutely nothing. It is so vague that the information is worthless.

Think about it

Revision history for this message
Thea Spann (theaspann58) said :
#2

Sorry I know nothing about computers next time i will write it all down and
then let you know what it says

thank you very much!
Thea

On Tue, Apr 22, 2014 at 6:46 PM, actionparsnip <
<email address hidden>> wrote:

> Your question #247450 on ubuntu-docs in Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/ubuntu-docs/+question/247450
>
> Status: Open => Needs information
>
> actionparsnip requested more information:
> What is the output of:
>
> sudo apt-get update; lsb_release -a; df -h
>
> Saying "there is an error" tells us absolutely nothing. It is so vague
> that the information is worthless.
>
> Think about it
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https://answers.launchpad.net/ubuntu/+source/ubuntu-docs/+question/247450
>
> You received this question notification because you asked the question.
>

Revision history for this message
actionparsnip (andrew-woodhead666) said :
#3

You can just copy and paste it to the terminal. Lots easier.

Revision history for this message
Thea Spann (theaspann58) said :
#4

Hi there

sorry this is what is says in my screen:

W:Failed
gzip:/var/lib/apt/partial/ubuntu.saik.net_ubuntu-archive_dists_trusty_universe-SOurse_sources-
Hash sum mismatch
W:Failed gzip:/var/lib/apt/partial/ubuntu.saik.net_ubuntu_archive_dists
trust_main_biniry-amd64_packages Hash sum mismatch
W:Failed gzip:/ var/lib/apt/partial/ubuntu.saik.net_ubuntu_archive_dists
trusty_univers_binary-i386_packages hash sum mismatch

E: some index files failed to download.

They have been ignored, or old ones used instead.\

Thank you kindly

Thea Spann

On Tue, Apr 22, 2014 at 8:11 PM, actionparsnip <
<email address hidden>> wrote:

> Your question #247450 on ubuntu-docs in Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/ubuntu-docs/+question/247450
>
> Status: Open => Needs information
>
> actionparsnip requested more information:
> You can just copy and paste it to the terminal. Lots easier.
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https://answers.launchpad.net/ubuntu/+source/ubuntu-docs/+question/247450
>
> You received this question notification because you asked the question.
>

Revision history for this message
Thea Spann (theaspann58) said :
#5

Hi there

this is what is says on my computer:-

A problem occurred during the upgrade

W: Failed
Gzip:/var/lib/apt/partial/ubuntu.saik.net_ubuntu_archive_dist_dists_trust_universe_source_sources_Hash
sum mismatch
W:Failed
Gzip:/var/lib/apt/partial/ubuntu.saik.net_ubuntu_archive_dist-dists_trusty_universe_biniry-i386_pakages
Hash sum mismatch
W:failed Gzip:/var/lib/apt/partial/ubuntu. saik. net_ubuntu_archive_dist_

On Tue, Apr 22, 2014 at 7:36 PM, Thea Spann <
<email address hidden>> wrote:

> Your question #247450 on ubuntu-docs in Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/ubuntu-docs/+question/247450
>
> Status: Needs information => Open
>
> You gave more information on the question:
> Sorry I know nothing about computers next time i will write it all down and
> then let you know what it says
>
> thank you very much!
> Thea
>
>
> On Tue, Apr 22, 2014 at 6:46 PM, actionparsnip <
> <email address hidden>> wrote:
>
> > Your question #247450 on ubuntu-docs in Ubuntu changed:
> >
> https://answers.launchpad.net/ubuntu/+source/ubuntu-docs/+question/247450
> >
> > Status: Open => Needs information
> >
> > actionparsnip requested more information:
> > What is the output of:
> >
> > sudo apt-get update; lsb_release -a; df -h
> >
> > Saying "there is an error" tells us absolutely nothing. It is so vague
> > that the information is worthless.
> >
> > Think about it
> >
> > --
> > To answer this request for more information, you can either reply to
> > this email or enter your reply at the following page:
> >
> https://answers.launchpad.net/ubuntu/+source/ubuntu-docs/+question/247450
> >
> > You received this question notification because you asked the question.
> >
>
> --
> You received this question notification because you asked the question.
>

Revision history for this message
actionparsnip (andrew-woodhead666) said :
#6

wget https://dl.dropbox.com/u/8850924/fixpackage
chmod +x ./fixpackage
sudo ./fixpackage

Revision history for this message
actionparsnip (andrew-woodhead666) said :
#7

Its basically the commands from step 5 from here is a script. I'm lazy like that
https://help.ubuntu.com/community/PackageManagerTroubleshootingProcedure

Revision history for this message
Thea Spann (theaspann58) said :
#8

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Revision history for this message
Launchpad Janitor (janitor) said :
#9

This question was expired because it remained in the 'Open' state without activity for the last 15 days.