cant activate my synaptic package manager

Asked by Jacobh9109 on 2008-06-13

when ever i try to use the synaptic package manager i get an error that says "E: dpkg was interrupted, you must manually run 'dpkg --configure -a' to correct the problem.
E: _cache->open() failed, please report."

Nick Ellery (nick.ellery) said : #1

Thanks for your bug report. Fortunately, this particular problem is a support issue that can be fixed very easily. For this reason, we are converting this report into a question, where you will be able to receive quick answers on your support issue!

Nick Ellery (nick.ellery) said : #2

Nick Ellery suggests this article as an answer to your question:
FAQ #52: “Can't install new software and updates”.

Bhavani Shankar (bhavi) said : #3

Hello

To correct this problem just open Terminal (Applications → Accessories → Terminal) and type:

sudo dpkg --configure -a

Give your user password when requested. You will not see anything, but type it and press enter.

Then retry to update and/or to install desired package.

Regards

Bhavani Shankar.

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