software update will not download. Failed to fetch

Asked by charles

Software update will not work - keeps returning error message of" Failed to fetch" and "Failed to download package files". "Check internet connection". Internet connection is OK as I am using it to log this problem! Any ideas?

Charles

Question information

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Status:
Answered
For:
Ubuntu software-center Edit question
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Last reply:
Revision history for this message
actionparsnip (andrew-woodhead666) said :
#1

Do you use a proxy?

Revision history for this message
Bhaveek Desai (bhaveekdesai) said :
#2

try running this in a terminal:
sudo apt-get install update
and then to update:
sudo apt-get install upgrade

Revision history for this message
charles (charlesrhonda) said :
#3

Negative.

On 25 May 2011 16:35, actionparsnip <email address hidden>wrote:

> Your question #158924 on software-center in Ubuntu changed:
>
> https://answers.launchpad.net/ubuntu/+source/software-center/+question/158924
>
> Status: Open => Needs information
>
> actionparsnip requested more information:
> Do you use a proxy?
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
>
> https://answers.launchpad.net/ubuntu/+source/software-center/+question/158924
>
> You received this question notification because you asked the question.
>

Revision history for this message
charles (charlesrhonda) said :
#4

Thanks very much for your interest.

I tried as you suggested. Following occurred-
Reading package list....Done
Building dependency tree
Reading state information.....Done
E: Unable to locate package update

Then the $ prompt returns.

Also tried to download the Kino program via the Software Centre with similar
result ie failed to download package files.

Charles

On 25 May 2011 17:41, Bhaveek Desai <email address hidden>wrote:

> Your question #158924 on software-center in Ubuntu changed:
>
> https://answers.launchpad.net/ubuntu/+source/software-center/+question/158924
>
> Status: Needs information => Answered
>
> Bhaveek Desai proposed the following answer:
> try running this in a terminal:
> sudo apt-get install update
> and then to update:
> sudo apt-get install upgrade
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
>
> https://answers.launchpad.net/ubuntu/+source/software-center/+question/158924/+confirm?answer_id=1
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
>
> https://answers.launchpad.net/ubuntu/+source/software-center/+question/158924
>
> You received this question notification because you asked the question.
>

Revision history for this message
actionparsnip (andrew-woodhead666) said :
#5

ok can you give the output of:

sudo apt-get update

Thanks

Revision history for this message
charles (charlesrhonda) said :
#6

Output as follows -

charles@charles-XPS-Z:~$ sudo apt-get install update
[sudo] password for charles:
Reading package lists... Done
Building dependency tree
Reading state information... Done
E: Unable to locate package update
charles@charles-XPS-Z:~$ sudo apt-get update
[sudo] password for charles:
Get:1 http://security.ubuntu.com maverick-security Release.gpg [198B]
Hit http://us.archive.ubuntu.com maverick
Release.gpg
Get:2 http://extras.ubuntu.com maverick Release.gpg [72B]
Ign http://security.ubuntu.com/ubuntu/ maverick-security/main Translation-en
Ign http://us.archive.ubuntu.com/ubuntu/ maverick/main Translation-en
Ign http://extras.ubuntu.com/ubuntu/ maverick/main Translation-en
Ign http://security.ubuntu.com/ubuntu/ maverick-security/main
Translation-en_US
Ign http://us.archive.ubuntu.com/ubuntu/ maverick/main Translation-en_US
Ign http://extras.ubuntu.com/ubuntu/ maverick/main Translation-en_US
Ign http://security.ubuntu.com/ubuntu/ maverick-security/multiverse
Translation-en
Ign http://us.archive.ubuntu.com/ubuntu/ maverick/multiverse Translation-en
Get:3 http://extras.ubuntu.com maverick Release [9,762B]
Ign http://security.ubuntu.com/ubuntu/ maverick-security/multiverse
Translation-en_US
Ign http://us.archive.ubuntu.com/ubuntu/ maverick/multiverse
Translation-en_US
Ign http://security.ubuntu.com/ubuntu/ maverick-security/restricted
Translation-en
Get:4 http://extras.ubuntu.com maverick/main Sources [1,073B]
Ign http://us.archive.ubuntu.com/ubuntu/ maverick/restricted
Translation-en
Get:5 http://extras.ubuntu.com maverick/main i386 Packages [1,216B]
Ign http://security.ubuntu.com/ubuntu/ maverick-security/restricted
Translation-en_US
Ign http://us.archive.ubuntu.com/ubuntu/ maverick/restricted
Translation-en_US
Ign http://security.ubuntu.com/ubuntu/ maverick-security/universe
Translation-en
Ign http://us.archive.ubuntu.com/ubuntu/ maverick/universe
Translation-en
Ign http://security.ubuntu.com/ubuntu/ maverick-security/universe
Translation-en_US
Ign http://us.archive.ubuntu.com/ubuntu/ maverick/universe
Translation-en_US
Get:6 http://security.ubuntu.com maverick-security Release
[31.4kB]
Get:7 http://us.archive.ubuntu.com maverick-updates Release.gpg
[198B]
Ign http://us.archive.ubuntu.com/ubuntu/ maverick-updates/main
Translation-en
Ign http://us.archive.ubuntu.com/ubuntu/ maverick-updates/main
Translation-en_US
Get:8 http://security.ubuntu.com maverick-security/main Sources
[42.1kB]
Get:9 http://security.ubuntu.com maverick-security/restricted Sources
[14B]
Ign http://us.archive.ubuntu.com/ubuntu/ maverick-updates/multiverse
Translation-en
Get:10 http://security.ubuntu.com maverick-security/universe Sources
[15.7kB]
Ign http://us.archive.ubuntu.com/ubuntu/ maverick-updates/multiverse
Translation-en_US
Get:11 http://security.ubuntu.com maverick-security/multiverse Sources
[1,760B]
Get:12 http://security.ubuntu.com maverick-security/main i386 Packages
[145kB]
Ign http://us.archive.ubuntu.com/ubuntu/ maverick-updates/restricted
Translation-en
Ign http://us.archive.ubuntu.com/ubuntu/ maverick-updates/restricted
Translation-en_US
Get:13 http://security.ubuntu.com maverick-security/restricted i386 Packages
[14B]
Get:14 http://security.ubuntu.com maverick-security/universe i386 Packages
[64.1kB]
Get:15 http://security.ubuntu.com maverick-security/multiverse i386 Packages
[3,751B]
Ign http://us.archive.ubuntu.com/ubuntu/ maverick-updates/universe
Translation-en
Ign http://us.archive.ubuntu.com/ubuntu/ maverick-updates/universe
Translation-en_US
Hit http://us.archive.ubuntu.com maverick
Release
Get:16 http://us.archive.ubuntu.com maverick-updates Release
[31.4kB]
Hit http://us.archive.ubuntu.com maverick/main
Sources
Hit http://us.archive.ubuntu.com maverick/restricted
Sources
Hit http://us.archive.ubuntu.com maverick/universe
Sources
Hit http://us.archive.ubuntu.com maverick/multiverse
Sources
Hit http://us.archive.ubuntu.com maverick/main i386
Packages
Hit http://us.archive.ubuntu.com maverick/restricted i386
Packages
Hit http://us.archive.ubuntu.com maverick/universe i386
Packages
Hit http://us.archive.ubuntu.com maverick/multiverse i386
Packages
Get:17 http://us.archive.ubuntu.com maverick-updates/main Sources
[129kB]
Get:18 http://us.archive.ubuntu.com maverick-updates/restricted Sources
[778B]
Get:19 http://us.archive.ubuntu.com maverick-updates/universe Sources
[42.5kB]
Get:20 http://us.archive.ubuntu.com maverick-updates/multiverse Sources
[2,502B]
Get:21 http://us.archive.ubuntu.com maverick-updates/main i386 Packages
[362kB]
Get:22 http://us.archive.ubuntu.com maverick-updates/restricted i386
Packages [1,797B]
Get:23 http://us.archive.ubuntu.com maverick-updates/universe i386 Packages
[137kB]
Get:24 http://us.archive.ubuntu.com maverick-updates/multiverse i386
Packages [5,205B]
Fetched 1,029kB in 24s
(41.6kB/s)
Reading package lists... Done
charles@charles-XPS-Z:~$

Charles

On 25 May 2011 20:01, actionparsnip <email address hidden>wrote:

> Your question #158924 on software-center in Ubuntu changed:
>
> https://answers.launchpad.net/ubuntu/+source/software-center/+question/158924
>
> Status: Open => Needs information
>
> actionparsnip requested more information:
> ok can you give the output of:
>
> sudo apt-get update
>
> Thanks
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
>
> https://answers.launchpad.net/ubuntu/+source/software-center/+question/158924
>
> You received this question notification because you asked the question.
>

Revision history for this message
Sam_ (and-sam) said :
#7

> Reading package lists... Done

Everything fine there.
Now please post output of:
sudo apt-get upgrade

For future case if package management has a hiccup switch to 'main server'.
https://help.ubuntu.com/community/Repositories/Ubuntu#Download%20Server

Revision history for this message
charles (charlesrhonda) said :
#8

Sam following is the last page of the output and to this amateur it appears
that the download was successful - plus I was also now able to download
Kino! I don't know what caused the problem but it is now fixed. Many thanks
for your assistance in this case and for keeping Ubuntu going.

Cheers

Charles

Processing triggers for python-central ...
Setting up update-manager (1:0.142.23) ...
Setting up apturl (0.4.1ubuntu7.1) ...
Setting up aptdaemon (0.31+bzr506-0ubuntu6.1) ...
Setting up python-aptdaemon-gtk (0.31+bzr506-0ubuntu6.1) ...
Processing triggers for python-central ...
Setting up language-selector (0.6.8) ...
Setting up software-center (3.0.8) ...
Processing triggers for python-central ...
Setting up perl-modules (5.10.1-12ubuntu2.1) ...
Setting up perl (5.10.1-12ubuntu2.1) ...
Setting up firefox-branding (3.6.17+build3+nobinonly-0ubuntu0.10.10.1) ...
Setting up firefox (3.6.17+build3+nobinonly-0ubuntu0.10.10.1) ...
Installing new version of config file /etc/apparmor.d/usr.bin.firefox ...
Installing new version of config file /etc/apport/blacklist.d/firefox ...
Please restart all running instances of firefox, or you will experience
problems.
Setting up firefox-gnome-support (3.6.17+build3+nobinonly-0ubuntu0.10.10.1)
...
Processing triggers for libc-bin ...
ldconfig deferred processing now taking place
Processing triggers for python-support ...
Processing triggers for initramfs-tools ...
update-initramfs: Generating /boot/initrd.img-2.6.35-25-generic
charles@charles-XPS-Z:~$

On 26 May 2011 09:06, Sam_ <email address hidden> wrote:

> Your question #158924 on software-center in Ubuntu changed:
>
> https://answers.launchpad.net/ubuntu/+source/software-center/+question/158924
>
> Status: Open => Answered
>
> Sam_ proposed the following answer:
> > Reading package lists... Done
>
> Everything fine there.
> Now please post output of:
> sudo apt-get upgrade
>
> For future case if package management has a hiccup switch to 'main server'.
> https://help.ubuntu.com/community/Repositories/Ubuntu#Download%20Server
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
>
> https://answers.launchpad.net/ubuntu/+source/software-center/+question/158924/+confirm?answer_id=6
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
>
> https://answers.launchpad.net/ubuntu/+source/software-center/+question/158924
>
> You received this question notification because you asked the question.
>

Revision history for this message
Sam_ (and-sam) said :
#9

Well done charles.
Sometimes servers aren't synced so fast, it just needs a little patience then and try a bit later again.
If your issue is solved and since you reply via email, please return to your question
https://answers.launchpad.net/ubuntu/+source/software-center/+question/158924
and mark it as "solved". Thanks.

Revision history for this message
charles (charlesrhonda) said :
#10

Sorry to trouble you more Sam. But I can't access my account to close this.
Turns out I have two Forum ID's and the one I used for this problem is
stuffed. And I can't find where on the Forum to tell the administrators
about it. Where should I go to advise them?
Charles

On 27 May 2011 07:21, Sam_ <email address hidden> wrote:

> Your question #158924 on software-center in Ubuntu changed:
>
> https://answers.launchpad.net/ubuntu/+source/software-center/+question/158924
>
> Status: Open => Answered
>
> Sam_ proposed the following answer:
> Well done charles.
> Sometimes servers aren't synced so fast, it just needs a little patience
> then and try a bit later again.
> If your issue is solved and since you reply via email, please return to
> your question
>
> https://answers.launchpad.net/ubuntu/+source/software-center/+question/158924
> and mark it as "solved". Thanks.
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
>
> https://answers.launchpad.net/ubuntu/+source/software-center/+question/158924/+confirm?answer_id=8
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
>
> https://answers.launchpad.net/ubuntu/+source/software-center/+question/158924
>
> You received this question notification because you asked the question.
>

Revision history for this message
Sam_ (and-sam) said :
#11

Did you try to login there?
https://launchpad.net/~charlesrhonda

To contact sysadmins it's 'Read the guide' at the bottom of Launchpad page.
Add request there.
https://answers.launchpad.net/launchpad/+addquestion

Can you help with this problem?

Provide an answer of your own, or ask charles for more information if necessary.

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