Simplescan problem with HP6200c Scanjet

Asked by Xkbigphilu278 on 2013-05-24

Hi,

I've been having problems with scanner. Simple scan (SS) says there is not connected check power is on. However the scanner operation light is obviously on. Yes all the connections are tight and correct. I have to reboot system and it will operate for half dozen scans then the communication with the scanner dies. Oddly SS see's my scanner as - HP Scan jet 62X0c – I have deleted and re downloaded SS several times. I've tried Admin and command line attempts yet I still get this problem. Any ideas on how to correct this?

Thanks

Question information

Language:
English Edit question
Status:
Expired
For:
Ubuntu simple-scan Edit question
Assignee:
No assignee Edit question
Last query:
2013-08-16
Last reply:
2013-09-01
Michael Nagel (nailor) said : #1

please check if it works with xsane or scanimage. depending on the outcome of that we will continue.

Xkbigphilu278 (xkbigphilu278) said : #2

Hi Michael,

No it's the same. It appears the light on the scanner which scans the document remains on all the time. Normal operation this light goes off each time a scan makes a pass with HP's scanning software. Simple Scan works I believe until (light) something gets hot or locks up due to memory issues with the scanner. Also, when I go to save the document the list text is backward z to a instead of a to z. I'm not sure what is going on.

PHIL

-----Original Message-----
From: Michael Nagel <email address hidden>
To: xkbigphilu278 <email address hidden>
Sent: Sun, May 26, 2013 12:06 pm
Subject: Re: [Question #229575]: Simplescan problem with HP6200c Scanjet

Your question #229575 on simple-scan in Ubuntu changed:
https://answers.launchpad.net/ubuntu/+source/simple-scan/+question/229575

    Status: Open => Needs information

Michael Nagel requested more information:
please check if it works with xsane or scanimage. depending on the
outcome of that we will continue.

--
To answer this request for more information, you can either reply to
this email or enter your reply at the following page:
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Michael Nagel (nailor) said : #3

> when I go to save the document the list text is backward z to a instead of a to z.
i do not understand. but open a new ticket to discuss it.

> No it's the same.
i suppose this means it is the same with xsane/scanimage.
in this case the best thing to do (by a big margin) is to mail sane-devel http://lists.alioth.debian.org/mailman/listinfo/sane-devel

Xkbigphilu278 (xkbigphilu278) said : #4

Hi Michael,

I sent this thread to the software debian mods for their comment. Seems its waiting on their approval. Will keep you posted.

Thanks

PHILIP

-----Original Message-----
From: Michael Nagel <email address hidden>
To: xkbigphilu278 <email address hidden>
Sent: Mon, May 27, 2013 2:36 pm
Subject: Re: [Question #229575]: Simplescan problem with HP6200c Scanjet

Your question #229575 on simple-scan in Ubuntu changed:
https://answers.launchpad.net/ubuntu/+source/simple-scan/+question/229575

    Status: Open => Answered

Michael Nagel proposed the following answer:
> when I go to save the document the list text is backward z to a instead of a
to z.
i do not understand. but open a new ticket to discuss it.

> No it's the same.
i suppose this means it is the same with xsane/scanimage.
in this case the best thing to do (by a big margin) is to mail sane-devel
http://lists.alioth.debian.org/mailman/listinfo/sane-devel

--
If this answers your question, please go to the following page to let us
know that it is solved:
https://answers.launchpad.net/ubuntu/+source/simple-scan/+question/229575/+confirm?answer_id=2

If you still need help, you can reply to this email or go to the
following page to enter your feedback:
https://answers.launchpad.net/ubuntu/+source/simple-scan/+question/229575

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Xkbigphilu278 (xkbigphilu278) said : #5

Hi Michael,

Here is some additional information it may help.

Well yes it did with USB HP said don't use SCSI. But it hassteadily gotten worse. If I might explain, the scanner light isalways on now. In the past before the scanner operated the lightwould switch on before the arm would travel past the document. Thatlight is always on now. After 6 passes the arm goes to move but itlocks ΒΌ of the way down a document and then it freezes. I can resetthe arm only if I completely turn off the scanner and turn it back onagain at the power source; the light goes out! The arm travels backinto the neutral position. Recently, when I turn off all theapplications the scanner will pass through the 6th try but it goesvery very slow. It would take 20 min to make a single pass. Veryunsatisfactory I'm afraid.

I use a new machine and the scanner isan old bit32 machine. But I believe this shouldn't be a problemaccording to the Linux people. I get the feeling the scanner isrunning out of memory somehow. I remember long time ago I had to talkto HP to get some scanning software that didn't come with themachine which I'd newly purchased. It worked fine however as windows went from XP to others thesoftware wouldn't load. I need help with this as its beyond myknowledge and skills base.

Phil

-----Original Message-----
From: Xkbigphilu278 <email address hidden>
To: xkbigphilu278 <email address hidden>
Sent: Mon, May 27, 2013 4:31 pm
Subject: Re: [Question #229575]: Simplescan problem with HP6200c Scanjet

Your question #229575 on simple-scan in Ubuntu changed:
https://answers.launchpad.net/ubuntu/+source/simple-scan/+question/229575

    Status: Answered => Open

You are still having a problem:
Hi Michael,

I sent this thread to the software debian mods for their comment. Seems
its waiting on their approval. Will keep you posted.

Thanks

PHILIP

-----Original Message-----
From: Michael Nagel <email address hidden>
To: xkbigphilu278 <email address hidden>
Sent: Mon, May 27, 2013 2:36 pm
Subject: Re: [Question #229575]: Simplescan problem with HP6200c Scanjet

Your question #229575 on simple-scan in Ubuntu changed:
https://answers.launchpad.net/ubuntu/+source/simple-scan/+question/229575

    Status: Open => Answered

Michael Nagel proposed the following answer:
> when I go to save the document the list text is backward z to a instead of a
to z.
i do not understand. but open a new ticket to discuss it.

> No it's the same.
i suppose this means it is the same with xsane/scanimage.
in this case the best thing to do (by a big margin) is to mail sane-devel
http://lists.alioth.debian.org/mailman/listinfo/sane-devel

--
If this answers your question, please go to the following page to let us
know that it is solved:
https://answers.launchpad.net/ubuntu/+source/simple-scan/+question/229575/+confirm?answer_id=2

If you still need help, you can reply to this email or go to the
following page to enter your feedback:
https://answers.launchpad.net/ubuntu/+source/simple-scan/+question/229575

You received this question notification because you asked the question.

You received this question notification because you asked the question.

Launchpad Janitor (janitor) said : #6

This question was expired because it remained in the 'Open' state without activity for the last 15 days.

Xkbigphilu278 (xkbigphilu278) said : #7

Hi,

I've not heard back from any body since I asked for help with the simplescan people. I'm still waiting for an answer. Do I need to get a new scanner? Are HP scanners a problem?

Phil

-----Original Message-----
From: Launchpad Janitor <email address hidden>
To: xkbigphilu278 <email address hidden>
Sent: Thu, Jun 13, 2013 2:18 am
Subject: Re: [Question #229575]: Simplescan problem with HP6200c Scanjet

Your question #229575 on simple-scan in Ubuntu changed:
https://answers.launchpad.net/ubuntu/+source/simple-scan/+question/229575

    Status: Open => Expired

Launchpad Janitor expired the question:
This question was expired because it remained in the 'Open' state
without activity for the last 15 days.

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Launchpad Janitor (janitor) said : #8

This question was expired because it remained in the 'Open' state without activity for the last 15 days.

Xkbigphilu278 (xkbigphilu278) said : #9

I've heard nothing back. Tried everything to fix it. Do I need to replace this HP scanner?

PHIL

-----Original Message-----
From: Launchpad Janitor <email address hidden>
To: xkbigphilu278 <email address hidden>
Sent: Sat, Jun 29, 2013 2:16 am
Subject: Re: [Question #229575]: Simplescan problem with HP6200c Scanjet

Your question #229575 on simple-scan in Ubuntu changed:
https://answers.launchpad.net/ubuntu/+source/simple-scan/+question/229575

    Status: Open => Expired

Launchpad Janitor expired the question:
This question was expired because it remained in the 'Open' state
without activity for the last 15 days.

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Launchpad Janitor (janitor) said : #10

This question was expired because it remained in the 'Open' state without activity for the last 15 days.

Xkbigphilu278 (xkbigphilu278) said : #11

Hi,

Still no answer for my question.

PHIL

-----Original Message-----
From: Launchpad Janitor <email address hidden>
To: xkbigphilu278 <email address hidden>
Sent: Mon, Jul 15, 2013 2:31 am
Subject: Re: [Question #229575]: Simplescan problem with HP6200c Scanjet

Your question #229575 on simple-scan in Ubuntu changed:
https://answers.launchpad.net/ubuntu/+source/simple-scan/+question/229575

    Status: Open => Expired

Launchpad Janitor expired the question:
This question was expired because it remained in the 'Open' state
without activity for the last 15 days.

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Launchpad Janitor (janitor) said : #12

This question was expired because it remained in the 'Open' state without activity for the last 15 days.

Xkbigphilu278 (xkbigphilu278) said : #13

Hi

still nothing........kinda lost heart!

 PHIL

-----Original Message-----
From: Launchpad Janitor <email address hidden>
To: xkbigphilu278 <email address hidden>
Sent: Wed, Jul 31, 2013 2:31 am
Subject: Re: [Question #229575]: Simplescan problem with HP6200c Scanjet

Your question #229575 on simple-scan in Ubuntu changed:
https://answers.launchpad.net/ubuntu/+source/simple-scan/+question/229575

    Status: Open => Expired

Launchpad Janitor expired the question:
This question was expired because it remained in the 'Open' state
without activity for the last 15 days.

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Launchpad Janitor (janitor) said : #14

This question was expired because it remained in the 'Open' state without activity for the last 15 days.

Xkbigphilu278 (xkbigphilu278) said : #15

Hi,

Not giving in on this.....

PHIL

-----Original Message-----
From: Launchpad Janitor <email address hidden>
To: xkbigphilu278 <email address hidden>
Sent: Fri, Aug 16, 2013 2:21 am
Subject: Re: [Question #229575]: Simplescan problem with HP6200c Scanjet

Your question #229575 on simple-scan in Ubuntu changed:
https://answers.launchpad.net/ubuntu/+source/simple-scan/+question/229575

    Status: Open => Expired

Launchpad Janitor expired the question:
This question was expired because it remained in the 'Open' state
without activity for the last 15 days.

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Launchpad Janitor (janitor) said : #16

This question was expired because it remained in the 'Open' state without activity for the last 15 days.