Ubuntu do not detect my HP4615 printer as a scanner

Asked by Henry Pratt on 2013-03-24

Could not detect my Hp 4615 printer's scanner function. The printer works, but Simple Scan does not detect the scanner

Question information

Language:
English Edit question
Status:
Solved
For:
Ubuntu simple-scan Edit question
Assignee:
No assignee Edit question
Solved by:
actionparsnip
Solved:
2013-04-02
Last query:
2013-04-02
Last reply:
2013-04-02

Can you give the output of :

lsb_release -a; uname -a; lsusb

Thanks

Henry Pratt (elandsvlei) said : #2

Sorry,
I am an electronic peasant!
What do you need?

Henry Pratt
0722166394

On 24/03/2013 20:31, actionparsnip wrote:
> Your question #225043 on simple-scan in Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/simple-scan/+question/225043
>
> Status: Open => Needs information
>
> actionparsnip requested more information:
> Can you give the output of :
>
> lsb_release -a; uname -a; lsusb
>
> Thanks
>

Copy the command and press CTRL + ALT + T
Paste the command to the terminal and hit ENTER
Copy the output and paste the text here as an update.

Thanks

Henry Pratt (elandsvlei) said : #4

henry@henry-desktop:~$ lsb_release -a; uname -a; lsusb
LSB Version: core-2.0-ia32:core-2.0-noarch:core-3.0-ia32:core-3.0-noarch:core-3.1-ia32:core-3.1-noarch:core-3.2-ia32:core-3.2-noarch:core-4.0-ia32:core-4.0-noarch
Distributor ID: Ubuntu
Description: Ubuntu 12.04.2 LTS
Release: 12.04
Codename: precise
Linux henry-desktop 3.2.0-39-generic #62-Ubuntu SMP Wed Feb 27 22:05:17 UTC 2013 i686 i686 i386 GNU/Linux
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 003: ID 046d:0804 Logitech, Inc. Webcam C250
Bus 001 Device 004: ID 03f0:6512 Hewlett-Packard

Grabbing the latest HPLIP may help.

Henry Pratt (elandsvlei) said : #6

Thanks so much so far.
I have now downloaded hplip, but am unable to get the terminal to pick it up. It is in the downloads file and I have also copied it to the desktop.

How now

Then you will need to use the cd command (just like in every other OS) to change directory to the one containing the file. Linux is case sensitive. You will need to mark the .run file as executable and run it without sudo.

Henry Pratt (elandsvlei) said : #8

I am at the desktop (henry@henry-desktop:~$) and then type in sh
hplip-3.13.3.run, but it tells me it cannot open it.

What else can I do?

Henry Pratt
0722166394

On 26/03/2013 10:26, actionparsnip wrote:
> Your question #225043 on simple-scan in Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/simple-scan/+question/225043
>
> Status: Open => Answered
>
> actionparsnip proposed the following answer:
> Then you will need to use the cd command (just like in every other OS)
> to change directory to the one containing the file. Linux is case
> sensitive. You will need to mark the .run file as executable and run it
> without sudo.
>
i:

cd ~/Desktop
chmod +x ./hplip-3.13.3.run
./hplip-3.13.3.run

Will run it for you

Henry Pratt (elandsvlei) said : #10

Thanks so long. Do I now copy and paste the whole command into the
terminal or 3 different times?
Feel really clueless, I'm sorry!

Henry Pratt
0722166394

On 26/03/2013 15:01, actionparsnip wrote:
> Your question #225043 on simple-scan in Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/simple-scan/+question/225043
>
> Status: Open => Answered
>
> actionparsnip proposed the following answer:
> cd ~/Desktop
> chmod +x ./hplip-3.13.3.run
> ./hplip-3.13.3.run
>
> Will run it for you
>

Michael Nagel (nailor) said : #11

one at a time

Henry Pratt (elandsvlei) said : #12

I get the following back after the second line:
henry@henry-desktop:~/Desktop$ chmod +x ./hplip-3.13.3.run
chmod: cannot access `./hplip-3.13.3.run': No such file or directory

hplip is on my desktop

any suggestions?

Henry Pratt
0722166394

On 26/03/2013 19:01, Michael Nagel wrote:
> Your question #225043 on simple-scan in Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/simple-scan/+question/225043
>
> Status: Open => Answered
>
> Michael Nagel proposed the following answer:
> one at a time
>

Michael Nagel (nailor) said : #13

please run "ls -la" and paste the output.
you may remove all private lines not related to hplip

Henry Pratt (elandsvlei) said : #14

total 21196
drwxr-xr-x 2 henry henry 4096 Mar 26 09:24 .
drwxr-xr-x 55 henry henry 4096 Mar 26 09:05 ..
-rwxrwxr-x 1 henry henry 21694935 Mar 26 09:17 hplip-3.13.3(2).run

Henry Pratt
0722166394

On 26/03/2013 19:26, Michael Nagel wrote:
> Your question #225043 on simple-scan in Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/simple-scan/+question/225043
>
> Status: Open => Answered
>
> Michael Nagel proposed the following answer:
> please run "ls -la" and paste the output.
> you may remove all private lines not related to hplip
>

Henry Pratt (elandsvlei) said : #15

I have still had no luck yet. Can somebody help please?

Manfred Hampl (m-hampl) said : #16

chmod +x ./hplip-3.13.3(2).run
./hplip-3.13.3(2).run

Henry Pratt (elandsvlei) said : #17

Manfred
How do I type it in? Al together or a line at a time?
Sorry if my uninformed state offends.

Henry Pratt
0722166394

On 02/04/2013 12:31, Manfred Hampl wrote:
> Your question #225043 on simple-scan in Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/simple-scan/+question/225043
>
> Status: Open => Answered
>
> Manfred Hampl proposed the following answer:
> chmod +x ./hplip-3.13.3(2).run
> ./hplip-3.13.3(2).run
>

There are 2 commands there, copy and paste them and it will work (assuming you are in the same directory as the file you downloaded.)

Henry Pratt (elandsvlei) said : #19

I got the following response:

henry@henry-desktop:~$ chmod +x ./hplip-3.13.3(2).run
bash: syntax error near unexpected token `('
henry@henry-desktop:~$ ./hplip-3.13.3(2).run
bash: syntax error near unexpected token `2'
henry@henry-desktop:~$

Now what?

Henry Pratt
0722166394

On 02/04/2013 13:51, actionparsnip wrote:
> Your question #225043 on simple-scan in Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/simple-scan/+question/225043
>
> Status: Open => Answered
>
> actionparsnip proposed the following answer:
> There are 2 commands there, copy and paste them and it will work
> (assuming you are in the same directory as the file you downloaded.)
>

Manfred Hampl (m-hampl) said : #20

I guess you better delete the file with the "(2)" in its name and download the file again.
When you have it on your Desktop folder you re-try the commands form actionparsnip

cd ~/Desktop
chmod +x ./hplip-3.13.3.run
./hplip-3.13.3.run

or:

chmod +x ./hplip-3.13.3\(2\).run
./hplip-3.13.3\(2\).run

You will need to escape the brackets so they are read as normal characters

Henry Pratt (elandsvlei) said : #22

guys,

if I could thank you in 2000 ways I would.
Thankyou very much.
It's all up and running!

Henry Pratt
0722166394

On 02/04/2013 14:45, actionparsnip wrote:
> Your question #225043 on simple-scan in Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/simple-scan/+question/225043
>
> actionparsnip proposed the following answer:
> or:
>
> chmod +x ./hplip-3.13.3\(2\).run
> ./hplip-3.13.3\(2\).run
>
> You will need to escape the brackets so they are read as normal
> characters
>

YAY!

Please mark as solved :)

You may want to report a bug, stating that the newer HPLIP makes your make and model device work and the older version makes it not work.

Henry Pratt (elandsvlei) said : #24

Thanks actionparsnip, that solved my question.