how to install Benq 6400ut scanner

Asked by Jayanta Bhakta on 2012-02-26

hi,
 How do i install my Benq 6400ut scanner in ubuntu?

Question information

Language:
English Edit question
Status:
Answered
For:
Ubuntu simple-scan Edit question
Assignee:
No assignee Edit question
Last query:
2012-03-01
Last reply:
2012-03-04
mycae (mycae) said : #1

We need to query your PC for some hardware and software info (chip ID, ubuntu version, CPU type).

Can you plug the scanner into your PC, ensure it is switched on and then open a terminal (Ctrl+Alt+T, or from dash), then paste these commands, and paste the result here:

uname -a
lsb_release -a
sudo lsusb

?

Note that the last command will ask you for your password - please enter it, but note that you won't get any acknowledgement of password input until you press enter.

Jayanta Bhakta (jayantabhakta) said : #2

x86_64 x86_64 GNU/Linux
jayanta@ubuntu:~$ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 11.10
Release: 11.10
Codename: oneiric
jayanta@ubuntu:~$ sudo lsusb
[sudo] password for jayanta:
Sorry, try again.
[sudo] password for jayanta:
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 008 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 002: ID 192f:0916 Avago Technologies, Pte.
Bus 007 Device 002: ID 05e3:0606 Genesys Logic, Inc. USB 2.0 Hub / D-Link DUB-H4 USB 2.0 Hub
Bus 007 Device 003: ID 04a5:2201 Acer Peripherals Inc. (now BenQ Corp.)
jayanta@ubuntu:~$

hi,
Mycae

Thanks for your reply and interest shown to my question.
As advised, i have pasted the results also.
and waiting for your reply...........jayanta

Jayanta Bhakta (jayantabhakta) said : #3

On Mon, Feb 27, 2012 at 11:55 PM, Jayanta Bhakta <
<email address hidden>> wrote:

> Your question #188933 on simple-scan in Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/simple-scan/+question/188933
>
> Status: Needs information => Open
>
> You gave more information on the question:
> x86_64 x86_64 GNU/Linux
> jayanta@ubuntu:~$ lsb_release -a
> No LSB modules are available.
> Distributor ID: Ubuntu
> Description: Ubuntu 11.10
> Release: 11.10
> Codename: oneiric
> jayanta@ubuntu:~$ sudo lsusb
> [sudo] password for jayanta:
> Sorry, try again.
> [sudo] password for jayanta:
> Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
> Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
> Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> Bus 008 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> Bus 004 Device 002: ID 192f:0916 Avago Technologies, Pte.
> Bus 007 Device 002: ID 05e3:0606 Genesys Logic, Inc. USB 2.0 Hub / D-Link
> DUB-H4 USB 2.0 Hub
> Bus 007 Device 003: ID 04a5:2201 Acer Peripherals Inc. (now BenQ Corp.)
> jayanta@ubuntu:~$
>
>
> hi,
> Mycae
>
> Thanks for your reply and interest shown to my question.
> As advised, i have pasted the results also.
> and waiting for your reply...........jayanta
>
> --
> You received this question notification because you asked the question.
>

Michael Nagel (nailor) said : #4

Your scanner is not listed on http://www.sane-project.org/sane-mfgs.html#Z-BENQ so it will not probably.
If you are really dedicated to make it work and have strong technical interest, you may contact the sane developers at http://lists.alioth.debian.org/mailman/listinfo/sane-devel

Don't contact them if you are 'just a normal user' -- you will be wasting their time and yours. Otherwise that is the place to go.

Sorry I cannot give more positive feedback.

Best Regards

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