Webcam driver not working for ubuntu 24.04

Hi Alejandro,

I understand your frustration. First, try updating your system to see if any fixes have been released since the initial 24.04 release. If that doesn't work, check the Ubuntu forums or Dell's support website for any known issues or updated drivers specifically for your webcam model. You may also want to try installing a generic webcam driver if one exists. If all else fails, consider reaching out to Ubuntu's support channels for further assistance. Good luck!

Open Terminal [ctl+alt+t]:
sudo snap install cheese
After the installation.
sudo reboot

Cheese uses your webcam to take photos and videos.

Hello and thank you,

Cheese also doesn't work, it doesn't display my Webcam as an available
device,

On Tue, May 28, 2024, 06:40 Bernard Stafford <
<email address hidden>> wrote:

> Your question #816109 on oem-somerville-tentacool-meta in Ubuntu changed:
>
> https://answers.launchpad.net/ubuntu/+source/oem-somerville-tentacool-meta/+question/816109
>
> Status: Needs information => Answered
>
> Bernard Stafford proposed the following answer:
> Open Terminal [ctl+alt+t]:
> sudo snap install cheese
> After the installation.
> sudo reboot
>
> Cheese uses your webcam to take photos and videos.
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
>
> https://answers.launchpad.net/ubuntu/+source/oem-somerville-tentacool-meta/+question/816109/+confirm?answer_id=1
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
>
> https://answers.launchpad.net/ubuntu/+source/oem-somerville-tentacool-meta/+question/816109
>
> You received this question notification because you asked the question.
>

You could try:
https://snapcraft.io/install/guvcview/ubuntu

What is the output of the commands

uname -a
lsb_release -crid
sudo lsusb
sudo lspci

thank you for your answer

but I don't need an app, the driver is the problem,

cheese opens up but says no device found,

the driver is the problem, I also installed your app and it is crashing
because according to the log, no device is found,

On Tue, May 28, 2024 at 10:15 AM Bernard Stafford <
<email address hidden>> wrote:

> Your question #816109 on oem-somerville-tentacool-meta in Ubuntu changed:
>
> https://answers.launchpad.net/ubuntu/+source/oem-somerville-tentacool-meta/+question/816109
>
> Status: Open => Answered
>
> Bernard Stafford proposed the following answer:
> You could try:
> https://snapcraft.io/install/guvcview/ubuntu
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
>
> https://answers.launchpad.net/ubuntu/+source/oem-somerville-tentacool-meta/+question/816109/+confirm?answer_id=3
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
>
> https://answers.launchpad.net/ubuntu/+source/oem-somerville-tentacool-meta/+question/816109
>
> You received this question notification because you asked the question.
>

name -a
Linux AdXPSOne 6.8.0-31-generic #31-Ubuntu SMP PREEMPT_DYNAMIC Sat Apr 20 00:40:06 UTC 2024 x86_64 x86_64 x86_64 GNU/Linux

lsb_release -crid
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 24.04 LTS
Release: 24.04
Codename: noble

sudo lsusb

Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 002: ID 214b:7250 Huasheng Electronics USB2.0 HUB
Bus 003 Device 003: ID 8086:0b63 Intel Corp. USB Bridge
Bus 003 Device 004: ID 1a86:e397 QinHeng Electronics USB 10/100 LAN
Bus 003 Device 005: ID 27c6:63bc Shenzhen Goodix Technology Co.,Ltd. Goodix USB2.0 MISC
Bus 003 Device 006: ID 214b:7250 Huasheng Electronics USB2.0 HUB
Bus 003 Device 007: ID 8087:0033 Intel Corp. AX211 Bluetooth
Bus 003 Device 008: ID 1395:0033 DSEA A/S SC60 for Lync
Bus 003 Device 009: ID 05e3:0751 Genesys Logic, Inc. microSD Card Reader
Bus 003 Device 010: ID 248a:8514 Maxxter Wireless Receiver
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub

sudo lspci

0000:00:00.0 Host bridge: Intel Corporation Device 4621 (rev 02)
0000:00:02.0 VGA compatible controller: Intel Corporation Alder Lake-P GT2 [Iris Xe Graphics] (rev 0c)
0000:00:04.0 Signal processing controller: Intel Corporation Alder Lake Innovation Platform Framework Processor Participant (rev 02)
0000:00:05.0 Multimedia controller: Intel Corporation Alder Lake Imaging Signal Processor (rev 02)
0000:00:06.0 System peripheral: Intel Corporation RST VMD Managed Controller
0000:00:07.0 PCI bridge: Intel Corporation Alder Lake-P Thunderbolt 4 PCI Express Root Port #0 (rev 02)
0000:00:07.2 PCI bridge: Intel Corporation Alder Lake-P Thunderbolt 4 PCI Express Root Port #2 (rev 02)
0000:00:08.0 System peripheral: Intel Corporation 12th Gen Core Processor Gaussian & Neural Accelerator (rev 02)
0000:00:0d.0 USB controller: Intel Corporation Alder Lake-P Thunderbolt 4 USB Controller (rev 02)
0000:00:0d.2 USB controller: Intel Corporation Alder Lake-P Thunderbolt 4 NHI #0 (rev 02)
0000:00:0d.3 USB controller: Intel Corporation Alder Lake-P Thunderbolt 4 NHI #1 (rev 02)
0000:00:0e.0 RAID bus controller: Intel Corporation Volume Management Device NVMe RAID Controller
0000:00:12.0 Serial controller: Intel Corporation Alder Lake-P Integrated Sensor Hub (rev 01)
0000:00:14.0 USB controller: Intel Corporation Alder Lake PCH USB 3.2 xHCI Host Controller (rev 01)
0000:00:14.2 RAM memory: Intel Corporation Alder Lake PCH Shared SRAM (rev 01)
0000:00:14.3 Network controller: Intel Corporation Alder Lake-P PCH CNVi WiFi (rev 01)
0000:00:15.0 Serial bus controller: Intel Corporation Alder Lake PCH Serial IO I2C Controller #0 (rev 01)
0000:00:15.1 Serial bus controller: Intel Corporation Alder Lake PCH Serial IO I2C Controller #1 (rev 01)
0000:00:16.0 Communication controller: Intel Corporation Alder Lake PCH HECI Controller (rev 01)
0000:00:1e.0 Communication controller: Intel Corporation Alder Lake PCH UART #0 (rev 01)
0000:00:1e.3 Serial bus controller: Intel Corporation Alder Lake SPI Controller (rev 01)
0000:00:1f.0 ISA bridge: Intel Corporation Alder Lake PCH eSPI Controller (rev 01)
0000:00:1f.3 Multimedia audio controller: Intel Corporation Alder Lake PCH-P High Definition Audio Controller (rev 01)
0000:00:1f.4 SMBus: Intel Corporation Alder Lake PCH-P SMBus Host Controller (rev 01)
0000:00:1f.5 Serial bus controller: Intel Corporation Alder Lake-P PCH SPI Controller (rev 01)
10000:e0:06.0 PCI bridge: Intel Corporation 12th Gen Core Processor PCI Express x4 Controller #0 (rev 02)
10000:e1:00.0 Non-Volatile memory controller: KIOXIA Corporation NVMe SSD Controller XG8 (rev 01)

I do not see any webcam in the listing.

Do you still have an older kernel installed that you can boot into from the grub menu and does the webcam work then?

Hello,

At boot yes I can see the Webcam,

I'm not sure about the kernel I just made the release update

On Tue, May 28, 2024, 13:20 Manfred Hampl <
<email address hidden>> wrote:

> Your question #816109 on oem-somerville-tentacool-meta in Ubuntu changed:
>
> https://answers.launchpad.net/ubuntu/+source/oem-somerville-tentacool-meta/+question/816109
>
> Status: Open => Answered
>
> Manfred Hampl proposed the following answer:
> I do not see any webcam in the listing.
>
> Do you still have an older kernel installed that you can boot into from
> the grub menu and does the webcam work then?
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
>
> https://answers.launchpad.net/ubuntu/+source/oem-somerville-tentacool-meta/+question/816109/+confirm?answer_id=7
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
>
> https://answers.launchpad.net/ubuntu/+source/oem-somerville-tentacool-meta/+question/816109
>
> You received this question notification because you asked the question.
>

If you just did the release upgrade, then you should still have an older kernel version installed.

What is the version of the command
ls -l /boot

Are you able to bring up the grub menu by hitting the left shift key early during boot?
By selecting advanced mode, you should then be able to select an older version of the kernel. Does the webcam work then?
Does the
sudo lsusb
command show the same output as the newer kernel, or do you have an additional entry (which might be the webcam)?

Hello,

ls -l /boot:

total 175260
-rw-r--r-- 1 root root 281129 Apr 26 05:32 config-6.5.0-35-generic
-rw-r--r-- 1 root root 287473 Apr 19 17:46 config-6.8.0-31-generic
drwxr-xr-x 3 root root 4096 Dec 31 1969 efi
drwxr-xr-x 5 root root 4096 May 24 22:57 grub
lrwxrwxrwx 1 root root 27 May 24 14:09 initrd.img ->
initrd.img-6.8.0-31-generic
-rw-r--r-- 1 root root 65761486 May 24 14:09 initrd.img-6.5.0-35-generic
-rw-r--r-- 1 root root 65727807 May 24 22:57 initrd.img-6.8.0-31-generic
lrwxrwxrwx 1 root root 27 May 24 14:09 initrd.img.old ->
initrd.img-6.5.0-35-generic
-rw-r--r-- 1 root root 142796 Apr 8 12:12 memtest86+ia32.bin
-rw-r--r-- 1 root root 143872 Apr 8 12:12 memtest86+ia32.efi
-rw-r--r-- 1 root root 147744 Apr 8 12:12 memtest86+x64.bin
-rw-r--r-- 1 root root 148992 Apr 8 12:12 memtest86+x64.efi
-rw------- 1 root root 8520477 Apr 26 05:32 System.map-6.5.0-35-generic
-rw------- 1 root root 9047800 Apr 19 17:46 System.map-6.8.0-31-generic
lrwxrwxrwx 1 root root 24 May 24 14:09 vmlinuz ->
vmlinuz-6.8.0-31-generic
-rw------- 1 root root 14289096 Apr 26 06:13 vmlinuz-6.5.0-35-generic
-rw------- 1 root root 14928264 Apr 19 17:48 vmlinuz-6.8.0-31-generic
lrwxrwxrwx 1 root root 24 May 24 14:09 vmlinuz.old ->
vmlinuz-6.5.0-35-generic
~ ls -l /boot
total 175260
-rw-r--r-- 1 root root 281129 Apr 26 05:32 config-6.5.0-35-generic
-rw-r--r-- 1 root root 287473 Apr 19 17:46 config-6.8.0-31-generic
drwxr-xr-x 3 root root 4096 Dec 31 1969 efi
drwxr-xr-x 5 root root 4096 May 24 22:57 grub
lrwxrwxrwx 1 root root 27 May 24 14:09 initrd.img ->
initrd.img-6.8.0-31-generic
-rw-r--r-- 1 root root 65761486 May 24 14:09 initrd.img-6.5.0-35-generic
-rw-r--r-- 1 root root 65727807 May 24 22:57 initrd.img-6.8.0-31-generic
lrwxrwxrwx 1 root root 27 May 24 14:09 initrd.img.old ->
initrd.img-6.5.0-35-generic
-rw-r--r-- 1 root root 142796 Apr 8 12:12 memtest86+ia32.bin
-rw-r--r-- 1 root root 143872 Apr 8 12:12 memtest86+ia32.efi
-rw-r--r-- 1 root root 147744 Apr 8 12:12 memtest86+x64.bin
-rw-r--r-- 1 root root 148992 Apr 8 12:12 memtest86+x64.efi
-rw------- 1 root root 8520477 Apr 26 05:32 System.map-6.5.0-35-generic
-rw------- 1 root root 9047800 Apr 19 17:46 System.map-6.8.0-31-generic
lrwxrwxrwx 1 root root 24 May 24 14:09 vmlinuz ->
vmlinuz-6.8.0-31-generic
-rw------- 1 root root 14289096 Apr 26 06:13 vmlinuz-6.5.0-35-generic
-rw------- 1 root root 14928264 Apr 19 17:48 vmlinuz-6.8.0-31-generic
lrwxrwxrwx 1 root root 24 May 24 14:09 vmlinuz.old ->
vmlinuz-6.5.0-35-generic

I am not able to access the grub boot menu,

Is there a command to load or boot ubuntu with an older version of the
kernel?

I was surprised to check that sudo apt install grub2

told me I didn't have grub installed....

On Tue, May 28, 2024 at 4:25 PM Manfred Hampl <
<email address hidden>> wrote:

> Your question #816109 on oem-somerville-tentacool-meta in Ubuntu changed:
>
> https://answers.launchpad.net/ubuntu/+source/oem-somerville-tentacool-meta/+question/816109
>
> Status: Open => Needs information
>
> Manfred Hampl requested more information:
> If you just did the release upgrade, then you should still have an older
> kernel version installed.
>
> What is the version of the command
> ls -l /boot
>
> Are you able to bring up the grub menu by hitting the left shift key early
> during boot?
> By selecting advanced mode, you should then be able to select an older
> version of the kernel. Does the webcam work then?
> Does the
> sudo lsusb
> command show the same output as the newer kernel, or do you have an
> additional entry (which might be the webcam)?
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
>
> https://answers.launchpad.net/ubuntu/+source/oem-somerville-tentacool-meta/+question/816109
>
> You received this question notification because you asked the question.
>

Is it a USB external camera or is it an integrated camera?

This is an integrated camera,

But now I have another issue,

I tried to follow some other posts,

And I screwed up the wifi,

I tried to load the support for ipu6 dkms

But now it's displaying an error saying:

Module build for kernel 6.8.0-32 generic was skipped since the kernel
headers for this kernel do not seem to be installed

On Wed, May 29, 2024, 09:05 actionparsnip <
<email address hidden>> wrote:

> Your question #816109 on oem-somerville-tentacool-meta in Ubuntu changed:
>
> https://answers.launchpad.net/ubuntu/+source/oem-somerville-tentacool-meta/+question/816109
>
> Status: Open => Needs information
>
> actionparsnip requested more information:
> Is it a USB external camera or is it an integrated camera?
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
>
> https://answers.launchpad.net/ubuntu/+source/oem-somerville-tentacool-meta/+question/816109
>
> You received this question notification because you asked the question.
>

1. "since the kernel headers for this kernel do not seem to be installed"

What output do you receive for the command

dpkg -l | grep -E ' linux-[him]'

The command
sudo apt install linux-headers-generic
may help.

2. You have still the 6.5.0 kernel installed.
I suggest that you reboot, hit the left shift (or eventually escape) keys repeatedly early during the boot process to bring up the grub menu, then select advanced mode and then select the 6.5.0 kernel.

If you are unable to bring up the grub menu this way, you can modify the grub configuration that the menu is always shown (by editing /etc/default/grub)

1. "since the kernel headers for this kernel do not seem to be installed"

What output do you receive for the command

dpkg -l | grep -E ' linux-[him]'

The command
sudo apt install linux-headers-generic
may help.

2. You have still the 6.5.0 kernel installed.
I suggest that you reboot, hit the left shift (or eventually escape) keys repeatedly early during the boot process to bring up the grub menu, then select advanced mode and then select the 6.5.0 kernel.

If you are unable to bring up the grub menu this way, you can modify the grub configuration that the menu is always shown (by editing /etc/default/grub)

Hello,

Now the problem is worse!

I can't connect to internet using wifi nor lan,

On Wed, May 29, 2024, 09:40 Manfred Hampl <
<email address hidden>> wrote:

> Your question #816109 on oem-somerville-tentacool-meta in Ubuntu changed:
>
> https://answers.launchpad.net/ubuntu/+source/oem-somerville-tentacool-meta/+question/816109
>
> Status: Open => Answered
>
> Manfred Hampl proposed the following answer:
> 1. "since the kernel headers for this kernel do not seem to be
> installed"
>
> What output do you receive for the command
>
> dpkg -l | grep -E ' linux-[him]'
>
> The command
> sudo apt install linux-headers-generic
> may help.
>
> 2. You have still the 6.5.0 kernel installed.
> I suggest that you reboot, hit the left shift (or eventually escape) keys
> repeatedly early during the boot process to bring up the grub menu, then
> select advanced mode and then select the 6.5.0 kernel.
>
> If you are unable to bring up the grub menu this way, you can modify the
> grub configuration that the menu is always shown (by editing
> /etc/default/grub)
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
>
> https://answers.launchpad.net/ubuntu/+source/oem-somerville-tentacool-meta/+question/816109/+confirm?answer_id=13
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
>
> https://answers.launchpad.net/ubuntu/+source/oem-somerville-tentacool-meta/+question/816109
>
> You received this question notification because you asked the question.
>

Connect your computer to the router with a network cable, wait half a minute, open a terminal window and issue the command

ping -c 3 8.8.8.8

What output do you get, success, or 100% loss?

and the same for

ping -c 3 google.com

Complete loss,

I don't get to connect in any way,

I'm trying to get the repositories to obtain packages using the iso file
mounted as a cdrom but that is not working either,

On Wed, May 29, 2024, 12:45 Manfred Hampl <
<email address hidden>> wrote:

> Your question #816109 on oem-somerville-tentacool-meta in Ubuntu changed:
>
> https://answers.launchpad.net/ubuntu/+source/oem-somerville-tentacool-meta/+question/816109
>
> Status: Open => Needs information
>
> Manfred Hampl requested more information:
> Connect your computer to the router with a network cable, wait half a
> minute, open a terminal window and issue the command
>
> ping -c 3 8.8.8.8
>
> What output do you get, success, or 100% loss?
>
> and the same for
>
> ping -c 3 google.com
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
>
> https://answers.launchpad.net/ubuntu/+source/oem-somerville-tentacool-meta/+question/816109
>
> You received this question notification because you asked the question.
>

Hello again,

I managed to format my computer keeping my files,

I installed ubuntu 24.04 I only have 1 kernel now and I'm still unable to
make my webcam work,

On Wed, May 29, 2024 at 3:00 PM Alejandro Guerrero <
<email address hidden>> wrote:

> Your question #816109 on oem-somerville-tentacool-meta in Ubuntu changed:
>
> https://answers.launchpad.net/ubuntu/+source/oem-somerville-tentacool-meta/+question/816109
>
> Status: Needs information => Open
>
> You gave more information on the question:
> Complete loss,
>
> I don't get to connect in any way,
>
>
> I'm trying to get the repositories to obtain packages using the iso file
> mounted as a cdrom but that is not working either,
>
> On Wed, May 29, 2024, 12:45 Manfred Hampl <
> <email address hidden>> wrote:
>
> > Your question #816109 on oem-somerville-tentacool-meta in Ubuntu changed:
> >
> >
> https://answers.launchpad.net/ubuntu/+source/oem-somerville-tentacool-meta/+question/816109
> >
> > Status: Open => Needs information
> >
> > Manfred Hampl requested more information:
> > Connect your computer to the router with a network cable, wait half a
> > minute, open a terminal window and issue the command
> >
> > ping -c 3 8.8.8.8
> >
> > What output do you get, success, or 100% loss?
> >
> > and the same for
> >
> > ping -c 3 google.com
> >
> > --
> > To answer this request for more information, you can either reply to
> > this email or enter your reply at the following page:
> >
> >
> https://answers.launchpad.net/ubuntu/+source/oem-somerville-tentacool-meta/+question/816109
> >
> > You received this question notification because you asked the question.
> >
>
> --
> You received this question notification because you asked the question.
>

OK is it only the webcam not working?

Hello,

That's correct

On Thu, May 30, 2024, 11:20 actionparsnip <
<email address hidden>> wrote:

> Your question #816109 on oem-somerville-tentacool-meta in Ubuntu changed:
>
> https://answers.launchpad.net/ubuntu/+source/oem-somerville-tentacool-meta/+question/816109
>
> Status: Open => Needs information
>
> actionparsnip requested more information:
> OK is it only the webcam not working?
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
>
> https://answers.launchpad.net/ubuntu/+source/oem-somerville-tentacool-meta/+question/816109
>
> You received this question notification because you asked the question.
>

OK cool.

If you run:

dmesg | egrep -i 'cam|web'

What is the output please (if any)?

Hello,

Nothing,

On Thu, May 30, 2024 at 1:50 PM actionparsnip <
<email address hidden>> wrote:

> Your question #816109 on oem-somerville-tentacool-meta in Ubuntu changed:
>
> https://answers.launchpad.net/ubuntu/+source/oem-somerville-tentacool-meta/+question/816109
>
> Status: Open => Needs information
>
> actionparsnip requested more information:
> OK cool.
>
> If you run:
>
> dmesg | egrep -i 'cam|web'
>
> What is the output please (if any)?
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
>
> https://answers.launchpad.net/ubuntu/+source/oem-somerville-tentacool-meta/+question/816109
>
> You received this question notification because you asked the question.
>

https://www.dell.com/support/kbdoc/en-uk/000203830/webcam-is-not-detected-on-xps-13-plus-9320-laptops-running-ubuntu-22-04

Seems there are some packages you need

Hi,

I am also having this problem. Camera not found on my Dell Precision 5480. Not after upgrade, but I installed Ubuntu 24.04 directly. All packages are freshly updated.

I tried installing and booting into OEM kernel (sudo apt install linux-image-oem-24.04 linux-headers-oem-24.04) but it made no difference.

Commands and outputs:

uname -a

Linux ester 6.8.0-1006-oem #6-Ubuntu SMP PREEMPT_DYNAMIC Fri May 10 15:39:04 UTC 2024 x86_64 x86_64 x86_64 GNU/Linux

lsb_release -crid

No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 24.04 LTS
Release: 24.04
Codename: noble

lsusb

Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 002 Device 002: ID 04b4:6504 Cypress Semiconductor Corp.
Bus 002 Device 003: ID 04b4:6504 Cypress Semiconductor Corp.
Bus 002 Device 004: ID 0bda:8153 Realtek Semiconductor Corp. RTL8153 Gigabit Ethernet Adapter
Bus 002 Device 005: ID 17e9:600a DisplayLink HP USB-C Universal Dock
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 002: ID 0a5c:5842 Broadcom Corp. 58200
Bus 003 Device 003: ID 04b4:6506 Cypress Semiconductor Corp. CY4603
Bus 003 Device 004: ID 8086:0b63 Intel Corp. USB Bridge
Bus 003 Device 005: ID 04b4:6506 Cypress Semiconductor Corp. CY4603
Bus 003 Device 006: ID 27c6:63cc Shenzhen Goodix Technology Co.,Ltd. Goodix USB2.0 MISC
Bus 003 Device 007: ID 05e3:0608 Genesys Logic, Inc. Hub
Bus 003 Device 008: ID 8087:0033 Intel Corp. AX211 Bluetooth
Bus 003 Device 009: ID 1395:0025 DSEA A/S Headset [PC 8]
Bus 003 Device 010: ID 03f0:0867 HP, Inc HP USB-C Universal Dock
Bus 003 Device 011: ID 0ea0:2272 Ours Technology, Inc. Pen Drive
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub

sudo lspci

0000:00:00.0 Host bridge: Intel Corporation Raptor Lake-P 6p+8e cores Host Bridge/DRAM Controller
0000:00:01.0 PCI bridge: Intel Corporation Device a70d
0000:00:02.0 VGA compatible controller: Intel Corporation Raptor Lake-P [Iris Xe Graphics] (rev 04)
0000:00:04.0 Signal processing controller: Intel Corporation Raptor Lake Dynamic Platform and Thermal Framework Processor Participant
0000:00:05.0 Multimedia controller: Intel Corporation Device a75d
0000:00:06.0 System peripheral: Intel Corporation RST VMD Managed Controller
0000:00:07.0 PCI bridge: Intel Corporation Raptor Lake-P Thunderbolt 4 PCI Express Root Port #0
0000:00:07.1 PCI bridge: Intel Corporation Device a73f
0000:00:07.2 PCI bridge: Intel Corporation Raptor Lake-P Thunderbolt 4 PCI Express Root Port #2
0000:00:07.3 PCI bridge: Intel Corporation Device a71f
0000:00:08.0 System peripheral: Intel Corporation GNA Scoring Accelerator module
0000:00:0a.0 Signal processing controller: Intel Corporation Raptor Lake Crashlog and Telemetry (rev 01)
0000:00:0d.0 USB controller: Intel Corporation Raptor Lake-P Thunderbolt 4 USB Controller
0000:00:0d.2 USB controller: Intel Corporation Raptor Lake-P Thunderbolt 4 NHI #0
0000:00:0d.3 USB controller: Intel Corporation Raptor Lake-P Thunderbolt 4 NHI #1
0000:00:0e.0 RAID bus controller: Intel Corporation Volume Management Device NVMe RAID Controller Intel Corporation
0000:00:12.0 Serial controller: Intel Corporation Alder Lake-P Integrated Sensor Hub (rev 01)
0000:00:14.0 USB controller: Intel Corporation Alder Lake PCH USB 3.2 xHCI Host Controller (rev 01)
0000:00:14.2 RAM memory: Intel Corporation Alder Lake PCH Shared SRAM (rev 01)
0000:00:14.3 Network controller: Intel Corporation Raptor Lake PCH CNVi WiFi (rev 01)
0000:00:15.0 Serial bus controller: Intel Corporation Alder Lake PCH Serial IO I2C Controller #0 (rev 01)
0000:00:15.1 Serial bus controller: Intel Corporation Alder Lake PCH Serial IO I2C Controller #1 (rev 01)
0000:00:16.0 Communication controller: Intel Corporation Alder Lake PCH HECI Controller (rev 01)
0000:00:1d.0 PCI bridge: Intel Corporation Device 51b3 (rev 01)
0000:00:1e.0 Communication controller: Intel Corporation Alder Lake PCH UART #0 (rev 01)
0000:00:1e.3 Serial bus controller: Intel Corporation Alder Lake SPI Controller (rev 01)
0000:00:1f.0 ISA bridge: Intel Corporation Raptor Lake LPC/eSPI Controller (rev 01)
0000:00:1f.3 Multimedia audio controller: Intel Corporation Raptor Lake-P/U/H cAVS (rev 01)
0000:00:1f.4 SMBus: Intel Corporation Alder Lake PCH-P SMBus Host Controller (rev 01)
0000:00:1f.5 Serial bus controller: Intel Corporation Alder Lake-P PCH SPI Controller (rev 01)
0000:01:00.0 3D controller: NVIDIA Corporation AD107GLM [RTX 2000 Ada Generation Laptop GPU] (rev a1)
0000:aa:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS525A PCI Express Card Reader (rev 01)
10000:e0:06.0 PCI bridge: Intel Corporation Raptor Lake PCIe 4.0 Graphics Port
10000:e1:00.0 Non-Volatile memory controller: Sandisk Corp WD PC SN810 / Black SN850 NVMe SSD (rev 01)

dmesg | egrep -i 'cam|web'

[ 0.000000] AMD AuthenticAMD
[ 0.113069] PCI: ECAM [mem 0xc0000000-0xce0fffff] (base 0xc0000000) for domain 0000 [bus 00-e0]
[ 0.113074] PCI: not using ECAM ([mem 0xc0000000-0xce0fffff] not reserved)
[ 0.209217] PCI: ECAM [mem 0xc0000000-0xce0fffff] (base 0xc0000000) for domain 0000 [bus 00-e0]
[ 0.211340] PCI: ECAM [mem 0xc0000000-0xce0fffff] reserved as ACPI motherboard resource
[ 3.879651] systemd[1]: Mounting snap-webkitgtk\x2d6\x2dgnome\x2d2204-31.mount - Mount unit for webkitgtk-6-gnome-2204, revision 31...

Hello again,

I put back ubuntu 23.04 into my computer and the webcam works fine, I also got ubuntu 23.10 upgrade and it's still working fine,

but I presume whenever I decide to upgrade to ubuntu 24.04, the camera will stop working, I don't really want to spend more time

installing things that don't work, Do you have any idea when the tentacool-meta package will be available for ubuntu 24.04?