b43-phy0 ERROR: Firmware file "b43/ucode5.fw" not found -> BCM4311 802.11b/g WLAN [14e4:4311] (rev 01) not working

Asked by arpit

I am using Dell 6400 I have wireless sign on the computer but there are no connection found.. i am new to Ubuntu Please help me find the solution....

parikh@ubuntu:~$ sudo iwlist scanning
lo Interface doesn't support scanning.

eth0 Interface doesn't support scanning.

wmaster0 Interface doesn't support scanning.

wlan0 Interface doesn't support scanning : Network is down

pan0 Interface doesn't support scanning.

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Ubuntu network-manager Edit question
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Solved by:
Mark Rijckenberg
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Mark Rijckenberg (markrijckenberg) said :
#1

Hi,

Please first connect your network card to the wireless router using a LAN cable.

Then please follow this procedure:

Step 1: Open Terminal from "Applications->Accessories->
Terminal"

Step 2: Run the following commands (copy-paste each line below to the Terminal then hit <enter> after each line)

sudo aptitude install hwinfo
hwinfo --netcard
sudo iwlist scanning
sudo lshw -C network
lspci -nn
lsusb
uname -a
dmesg | grep ound
dmesg | grep witch
iwconfig

Step 3: Please post results (copy/paste terminal output from each command) on this thread

Regards,

Mark

Revision history for this message
arpit (arpit8) said :
#2

Thanks mark sorry i had to formet my computer so i am reinstalling Ubuntu.... that's what i do whenever i get stuck since i don't know much about it..thanks i willl try this in an hour... thanks for quick reply....

Revision history for this message
arpit (arpit8) said :
#3

parikh@ubuntu:~$ sudo iwlist scanning
[sudo] password for parikh:
lo Interface doesn't support scanning.

eth0 Interface doesn't support scanning.

pan0 Interface doesn't support scanning.

wmaster0 Interface doesn't support scanning.

wlan0 Interface doesn't support scanning : Network is down

parikh@ubuntu:~$ sudo aptitude install hwinfo
Reading package lists... Done
Building dependency tree
Reading state information... Done
Initializing package states... Done
Writing extended state information... Done
The following NEW packages will be installed:
  hwinfo libhd14{a}
The following packages will be REMOVED:
  linux-headers-2.6.27-7{u} linux-headers-2.6.27-7-generic{u}
0 packages upgraded, 2 newly installed, 2 to remove and 0 not upgraded.
Need to get 717kB of archives. After unpacking 50.0MB will be freed.
Do you want to continue? [Y/n/?] Y
Writing extended state information... Done
Get:1 http://us.archive.ubuntu.com intrepid/universe libhd14 14.19-2ubuntu1 [672kB]
Get:2 http://us.archive.ubuntu.com intrepid/universe hwinfo 14.19-2ubuntu1 [44.7kB]
Fetched 717kB in 3s (224kB/s)
(Reading database ... 115640 files and directories currently installed.)
Removing linux-headers-2.6.27-7-generic ...
Removing linux-headers-2.6.27-7 ...
Selecting previously deselected package libhd14.
(Reading database ... 102720 files and directories currently installed.)
Unpacking libhd14 (from .../libhd14_14.19-2ubuntu1_i386.deb) ...
Selecting previously deselected package hwinfo.
Unpacking hwinfo (from .../hwinfo_14.19-2ubuntu1_i386.deb) ...
Processing triggers for man-db ...
Setting up libhd14 (14.19-2ubuntu1) ...

Setting up hwinfo (14.19-2ubuntu1) ...
Processing triggers for libc6 ...
ldconfig deferred processing now taking place
Reading package lists... Done
Building dependency tree
Reading state information... Done
Reading extended state information
Initializing package states... Done
Writing extended state information... Done

parikh@ubuntu:~$ hwinfo --netcard
12: PCI 300.0: 0200 Ethernet controller
  [Created at pci.310]
  UDI: /org/freedesktop/Hal/devices/pci_14e4_170c
  Unique ID: rBUF.BCnMZHQFpUF
  Parent ID: 6NW+.WGY8iKV5q78
  SysFS ID: /devices/pci0000:00/0000:00:1e.0/0000:03:00.0
  SysFS BusID: 0000:03:00.0
  Hardware Class: network
  Model: "Dell Inspiron 6400"
  Vendor: pci 0x14e4 "Broadcom"
  Device: pci 0x170c "BCM4401-B0 100Base-TX"
  SubVendor: pci 0x1028 "Dell"
  SubDevice: pci 0x01af "Inspiron 6400"
  Revision: 0x02
  Driver: "b44"
  Driver Modules: "ssb", "b44"
  Device File: eth0
  Memory Range: 0xef9fe000-0xef9fffff (rw,non-prefetchable)
  IRQ: 17 (7430 events)
  HW Address: 00:15:c5:a8:9a:6c
  Link detected: yes
  Module Alias: "pci:v000014E4d0000170Csv00001028sd000001AFbc02sc00i00"
  Driver Info #0:
    Driver Status: b44 is active
    Driver Activation Cmd: "modprobe b44"
  Config Status: cfg=new, avail=yes, need=no, active=unknown
  Attached to: #17 (PCI bridge)

13: PCI b00.0: 0282 WLAN controller
  [Created at pci.310]
  UDI: /org/freedesktop/Hal/devices/pci_14e4_4311
  Unique ID: y9sn.CvS0RaMGsb1
  Parent ID: z8Q3.2noQ7QwChBF
  SysFS ID: /devices/pci0000:00/0000:00:1c.0/0000:0b:00.0
  SysFS BusID: 0000:0b:00.0
  Hardware Class: network
  Model: "Broadcom BCM94311MCG wlan mini-PCI"
  Vendor: pci 0x14e4 "Broadcom"
  Device: pci 0x4311 "BCM94311MCG wlan mini-PCI"
  SubVendor: pci 0x1028 "Dell"
  SubDevice: pci 0x0007
  Revision: 0x01
  Driver: "b43-pci-bridge"
  Driver Modules: "ssb"
  Device File: wlan0
  Features: WLAN
  Memory Range: 0xefdfc000-0xefdfffff (rw,non-prefetchable)
  IRQ: 16 (46270 events)
  HW Address: 00:18:f3:00:89:f9
  WLAN channels: 1 2 3 4 5 6 7 8 9 10 11
  WLAN frequencies: 2.412 2.417 2.422 2.427 2.432 2.437 2.442 2.447 2.452 2.457 2.462
  WLAN encryption modes: WEP40 WEP104 TKIP CCMP
  WLAN authentication modes: open sharedkey wpa-psk wpa-eap
  Module Alias: "pci:v000014E4d00004311sv00001028sd00000007bc02sc80i00"
  Driver Info #0:
    Driver Status: ssb is active
    Driver Activation Cmd: "modprobe ssb"
  Driver Info #1:
    Driver Status: wl is active
    Driver Activation Cmd: "modprobe wl"
  Config Status: cfg=new, avail=yes, need=no, active=unknown
  Attached to: #24 (PCI bridge)
parikh@ubuntu:~$ sudo iwlist scanning
lo Interface doesn't support scanning.

eth0 Interface doesn't support scanning.

pan0 Interface doesn't support scanning.

wmaster0 Interface doesn't support scanning.

wlan0 Interface doesn't support scanning : Network is down

parikh@ubuntu:~$ sudo lshw -C network
  *-network
       description: Network controller
       product: BCM4311 802.11b/g WLAN
       vendor: Broadcom Corporation
       physical id: 0
       bus info: pci@0000:0b:00.0
       version: 01
       width: 32 bits
       clock: 33MHz
       capabilities: pm msi pciexpress bus_master cap_list
       configuration: driver=b43-pci-bridge latency=0 module=ssb
  *-network
       description: Ethernet interface
       product: BCM4401-B0 100Base-TX
       vendor: Broadcom Corporation
       physical id: 0
       bus info: pci@0000:03:00.0
       logical name: eth0
       version: 02
       serial: 00:15:c5:a8:9a:6c
       size: 100MB/s
       capacity: 100MB/s
       width: 32 bits
       clock: 33MHz
       capabilities: pm bus_master cap_list ethernet physical mii 10bt 10bt-fd 100bt 100bt-fd autonegotiation
       configuration: autonegotiation=on broadcast=yes driver=b44 driverversion=2.0 duplex=full ip=192.168.2.10 latency=64 link=yes module=ssb multicast=yes port=twisted pair speed=100MB/s
  *-network:0 DISABLED
       description: Ethernet interface
       physical id: 2
       logical name: pan0
       serial: 5a:ce:41:54:96:e6
       capabilities: ethernet physical
       configuration: broadcast=yes driver=bridge driverversion=2.3 firmware=N/A link=yes multicast=yes
  *-network:1 DISABLED
       description: Wireless interface
       physical id: 3
       logical name: wlan0
       serial: 00:18:f3:00:89:f9
       capabilities: ethernet physical wireless
       configuration: broadcast=yes multicast=yes wireless=IEEE 802.11bg
parikh@ubuntu:~$ lspci -nn
00:00.0 Host bridge [0600]: Intel Corporation Mobile 945GM/PM/GMS, 943/940GML and 945GT Express Memory Controller Hub [8086:27a0] (rev 03)
00:02.0 VGA compatible controller [0300]: Intel Corporation Mobile 945GM/GMS, 943/940GML Express Integrated Graphics Controller [8086:27a2] (rev 03)
00:02.1 Display controller [0380]: Intel Corporation Mobile 945GM/GMS/GME, 943/940GML Express Integrated Graphics Controller [8086:27a6] (rev 03)
00:1b.0 Audio device [0403]: Intel Corporation 82801G (ICH7 Family) High Definition Audio Controller [8086:27d8] (rev 01)
00:1c.0 PCI bridge [0604]: Intel Corporation 82801G (ICH7 Family) PCI Express Port 1 [8086:27d0] (rev 01)
00:1c.3 PCI bridge [0604]: Intel Corporation 82801G (ICH7 Family) PCI Express Port 4 [8086:27d6] (rev 01)
00:1d.0 USB Controller [0c03]: Intel Corporation 82801G (ICH7 Family) USB UHCI Controller #1 [8086:27c8] (rev 01)
00:1d.1 USB Controller [0c03]: Intel Corporation 82801G (ICH7 Family) USB UHCI Controller #2 [8086:27c9] (rev 01)
00:1d.2 USB Controller [0c03]: Intel Corporation 82801G (ICH7 Family) USB UHCI Controller #3 [8086:27ca] (rev 01)
00:1d.3 USB Controller [0c03]: Intel Corporation 82801G (ICH7 Family) USB UHCI Controller #4 [8086:27cb] (rev 01)
00:1d.7 USB Controller [0c03]: Intel Corporation 82801G (ICH7 Family) USB2 EHCI Controller [8086:27cc] (rev 01)
00:1e.0 PCI bridge [0604]: Intel Corporation 82801 Mobile PCI Bridge [8086:2448] (rev e1)
00:1f.0 ISA bridge [0601]: Intel Corporation 82801GBM (ICH7-M) LPC Interface Bridge [8086:27b9] (rev 01)
00:1f.2 IDE interface [0101]: Intel Corporation 82801GBM/GHM (ICH7 Family) SATA IDE Controller [8086:27c4] (rev 01)
00:1f.3 SMBus [0c05]: Intel Corporation 82801G (ICH7 Family) SMBus Controller [8086:27da] (rev 01)
03:00.0 Ethernet controller [0200]: Broadcom Corporation BCM4401-B0 100Base-TX [14e4:170c] (rev 02)
03:01.0 FireWire (IEEE 1394) [0c00]: Ricoh Co Ltd R5C832 IEEE 1394 Controller [1180:0832]
03:01.1 SD Host controller [0805]: Ricoh Co Ltd R5C822 SD/SDIO/MMC/MS/MSPro Host Adapter [1180:0822] (rev 19)
03:01.2 System peripheral [0880]: Ricoh Co Ltd R5C843 MMC Host Controller [1180:0843] (rev 0a)
03:01.3 System peripheral [0880]: Ricoh Co Ltd R5C592 Memory Stick Bus Host Adapter [1180:0592] (rev 05)
03:01.4 System peripheral [0880]: Ricoh Co Ltd xD-Picture Card Controller [1180:0852] (rev ff)
0b:00.0 Network controller [0280]: Broadcom Corporation BCM4311 802.11b/g WLAN [14e4:4311] (rev 01)
parikh@ubuntu:~$ lsusb
Bus 005 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
parikh@ubuntu:~$ uname -a
Linux ubuntu 2.6.27-11-generic #1 SMP Thu Jan 29 19:24:39 UTC 2009 i686 GNU/Linux
parikh@ubuntu:~$ dmesg | grep ound
[ 0.728762] pnp: PnP ACPI: found 12 devices
[ 1.732247] pcieport-driver 0000:00:1c.0: found MSI capability
[ 1.732627] pcieport-driver 0000:00:1c.3: found MSI capability
[ 2.087306] isapnp: No Plug & Play device found
[ 2.146132] BIOS EDD facility v0.16 2004-Jun-25, 0 devices found
[ 3.004143] ssb: Sonics Silicon Backplane found on PCI device 0000:0b:00.0
[ 3.004571] hub 1-0:1.0: USB hub found
[ 3.108200] No dock devices found.
[ 3.128208] hub 2-0:1.0: USB hub found
[ 3.232736] hub 3-0:1.0: USB hub found
[ 3.336733] hub 4-0:1.0: USB hub found
[ 3.460264] hub 5-0:1.0: USB hub found
[ 3.620110] ssb: Sonics Silicon Backplane found on PCI device 0000:03:00.0
[ 13.909168] sdhci-pci 0000:03:01.1: SDHCI controller found [1180:0822] (rev 19)
[ 13.921190] ricoh-mmc: Ricoh MMC controller found at 0000:03:01.2 [1180:0843] (rev 1)
[ 14.004409] iTCO_wdt: Found a ICH7-M TCO device (Version=2, TCOBASE=0x1060)
[ 14.311343] b43-phy0: Broadcom 4311 WLAN found
[ 15.692073] lp: driver loaded but no devices found
[ 37.878294] apm: BIOS not found.
[ 45.001190] b43-phy0 ERROR: Firmware file "b43/ucode5.fw" not found
[ 45.151128] b43-phy0 ERROR: Firmware file "b43/ucode5.fw" not found
[ 212.619994] b43-phy1: Broadcom 4311 WLAN found
[ 216.838354] b43-phy1 ERROR: Firmware file "b43/ucode5.fw" not found
[ 217.056244] b43-phy1 ERROR: Firmware file "b43/ucode5.fw" not found
parikh@ubuntu:~$ dmesg | grep witch
[ 0.740048] Switched to high resolution mode on CPU 0
[ 0.740652] Switched to high resolution mode on CPU 1
[ 13.000171] input: Lid Switch as /devices/LNXSYSTM:00/device:00/PNP0C0D:00/input/input2
[ 13.000700] ACPI: Lid Switch [LID]
parikh@ubuntu:~$ iwconfig
lo no wireless extensions.

eth0 no wireless extensions.

pan0 no wireless extensions.

wmaster0 no wireless extensions.

wlan0 IEEE 802.11bg ESSID:""
          Mode:Managed Frequency:2.412 GHz Access Point: Not-Associated
          Tx-Power=0 dBm
          Retry min limit:7 RTS thr:off Fragment thr=2352 B
          Power Management:off
          Link Quality:0 Signal level:0 Noise level:0
          Rx invalid nwid:0 Rx invalid crypt:0 Rx invalid frag:0
          Tx excessive retries:0 Invalid misc:0 Missed beacon:0

parikh@ubuntu:~$

Revision history for this message
Best Mark Rijckenberg (markrijckenberg) said :
#4

Hi,

Your wireless issue is identical to this one:

https://answers.launchpad.net/ubuntu/+question/56393

I think you are experiencing this bug:

https://bugs.launchpad.net/ubuntu/+source/b43-fwcutter/+bug/197819

Please try this workaround solution:

https://bugs.launchpad.net/ubuntu/+source/b43-fwcutter/+bug/197819/comments/58

b43-fwcutter exists in the Ubuntu repositories, but you will need a working Internet connection in Ubuntu in order to install it.

The only way to do that - in your case - is to connect the pc to the wireless router using a LAN cable, instead of using wireless.

Regards,

Mark

Revision history for this message
arpit (arpit8) said :
#5

Thanks Mark Rijckenberg, that solved my question.

Revision history for this message
arpit (arpit8) said :
#6

Thanks so much Mark for Quick responds and amazing help this did resolve my problem....
Thanks again Mark...
Arpit