Philips Go Gear MP3 Player-- no software support from manufacturer

Asked by dianasantaguida

I purchases a PHILIPS GO GEAR MP3 PLAYER, and it has no software support from the manufacturer.

MODEL # SA5285/37

Your help would be really appreciated,

Diana

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Revision history for this message
Mark Rijckenberg (markrijckenberg) said :
#1

Hi,

If you want to access the Philips Go Gear MP3 player in Ubuntu, I think you can only communicate with it using the mtp protocol, not with the ptp or usb protocols.

Please run the following commands in the Linux console:

sudo aptitude update
sudo aptitude install libmtp7 mtp-tools mtpfs gnomad2 rhythmbox

Then try accessing the MP3s using gnomad2 and/or using rhythmbox

If it does not work, it is because your exact model "SA5285/37" is not yet supported by the 45-libmtp7.rules Linux config file:

Unfortunately, I do not see your Philips model in the current Ubuntu rules list below:

ulysses@ulysses-desktop:/etc/udev/rules.d$ cat 45-libmtp7.rules |grep Philips
# Philips HDD6320/00 or HDD6330/17
# Philips HDD1630/17
# Philips HDD085/00 or HDD082/17
# Philips GoGear SA9200
# Philips SA1115/55
# Philips GoGear Audio
# Philips Shoqbox
# Philips PSA610
# Philips HDD6320
# Philips SA6014/SA6015/SA6024/SA6025/SA6044/SA6045
# Philips SA5145
# Philips PSA235
# Philips HDD6320/00 or HDD6330/17
# Philips HDD1630/17
# Philips HDD085/00 or HDD082/17
# Philips GoGear SA9200
# Philips SA1115/55
# Philips GoGear Audio
# Philips Shoqbox
# Philips PSA610
# Philips HDD6320
# Philips SA6014/SA6015/SA6024/SA6025/SA6044/SA6045
# Philips SA5145
# Philips PSA235
ulysses@ulysses-desktop:/etc/udev/rules.d$

ulysses@ulysses-desktop:/etc/udev/rules.d$ grep SA52 *
ulysses@ulysses-desktop:/etc/udev/rules.d$

Also follow the procedure given by user msak007 here:

http://ubuntu-virginia.ubuntuforums.org/showthread.php?t=199250&page=53

Regards,

Mark

Revision history for this message
Mark Rijckenberg (markrijckenberg) said :
#2

Hi,

One more thing: after running the 2 commands as I requested, please send us the output of the following command:

mtp-detect

Regards,

Mark

Revision history for this message
dianasantaguida (resonatetruth) said :
#3

Will do,

THANK YOU FOR YOUR PROMPT RESPONSE.

Microsoft who?

Diana

On Mon, Sep 8, 2008 at 5:11 PM, Mark Rijckenberg <
<email address hidden>> wrote:

> Your question #44545 on nautilus in ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/nautilus/+question/44545
>
> Mark Rijckenberg proposed the following answer:
> Hi,
>
> One more thing: after running the 2 commands as I requested, please send
> us the output of the following command:
>
> mtp-detect
>
> Regards,
>
> Mark
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
>
> https://answers.launchpad.net/ubuntu/+source/nautilus/+question/44545/+confirm?answer_id=1
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https://answers.launchpad.net/ubuntu/+source/nautilus/+question/44545
>
> You received this question notification because you are a direct
> subscriber of the question.
>

--
---
*Just as in earthly life lovers long for the moment when they are able to
breathe forth their love for each other, to let their souls blend in a soft
whisper, so the mystic longs for the moment when in prayer he can, as it
were, creep into God.
-Soren Kierkegaard

"When I tell the truth, it is not for the sake of convincing those who do
not know it, but for the sake of defending those that do."

-William Blake

Revision history for this message
dianasantaguida (resonatetruth) said :
#4

Yes.... I should have mentioned... I fell in love with linux, but I'm new--
and I'm still learning the commands

I was unable to successfully execute your second request from the message
board

Di

On Mon, Sep 8, 2008 at 5:54 PM, dianasantaguida <
<email address hidden>> wrote:

> Your question #44545 on nautilus in ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/nautilus/+question/44545
>
> Status: Answered => Open
>
> You are still having a problem:
> Will do,
>
> THANK YOU FOR YOUR PROMPT RESPONSE.
>
> Microsoft who?
>
> Diana
>
> On Mon, Sep 8, 2008 at 5:11 PM, Mark Rijckenberg <
> <email address hidden>> wrote:
>
> > Your question #44545 on nautilus in ubuntu changed:
> > https://answers.launchpad.net/ubuntu/+source/nautilus/+question/44545
> >
> > Mark Rijckenberg proposed the following answer:
> > Hi,
> >
> > One more thing: after running the 2 commands as I requested, please send
> > us the output of the following command:
> >
> > mtp-detect
> >
> > Regards,
> >
> > Mark
> >
> > --
> > If this answers your question, please go to the following page to let us
> > know that it is solved:
> >
> >
> https://answers.launchpad.net/ubuntu/+source/nautilus/+question/44545/+confirm?answer_id=1
> >
> > If you still need help, you can reply to this email or go to the
> > following page to enter your feedback:
> > https://answers.launchpad.net/ubuntu/+source/nautilus/+question/44545
> >
> > You received this question notification because you are a direct
> > subscriber of the question.
> >
>
>
> --
> ---
> *Just as in earthly life lovers long for the moment when they are able to
> breathe forth their love for each other, to let their souls blend in a soft
> whisper, so the mystic longs for the moment when in prayer he can, as it
> were, creep into God.
> -Soren Kierkegaard
>
>
> "When I tell the truth, it is not for the sake of convincing those who do
> not know it, but for the sake of defending those that do."
>
> -William Blake
>
> You received this question notification because you are a direct
> subscriber of the question.
>

--
---
*Just as in earthly life lovers long for the moment when they are able to
breathe forth their love for each other, to let their souls blend in a soft
whisper, so the mystic longs for the moment when in prayer he can, as it
were, creep into God.
-Soren Kierkegaard

"When I tell the truth, it is not for the sake of convincing those who do
not know it, but for the sake of defending those that do."

-William Blake

Revision history for this message
marcobra (Marco Braida) (marcobra) said :
#5

Step by step:

Please open a Terminal from the menu Applications->Accessories->Terminal and type or better copy and paste:

sudo aptitude update
sudo aptitude install libmtp7 mtp-tools mtpfs gnomad2 rhythmbox

give your user password when requested, you don't see nothing when you type it, then press enter.

Then open a Terminal from the menu Applications->Accessories->Terminal

mtp-detect

please send us the output of the command.

Thank you

Revision history for this message
dianasantaguida (resonatetruth) said :
#6

YOU ARE IT!

THANK YOU SO MUCH... it worked! I am one step closer to getting rid of
Microsoft! YAH!

It's works I can even move entire folders into it...

My father bought me the MP3 player for my birthday, and now one month later
-- I can use it BECAUSE OF YOU!

If you ever need anything please let me know--- I owe you.

Diana

On Mon, Sep 8, 2008 at 7:57 PM, marcobra <
<email address hidden>> wrote:

> Your question #44545 on nautilus in ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/nautilus/+question/44545
>
> Status: Open => Needs information
>
> marcobra requested for more information:
> Step by step:
>
> Please open a Terminal from the menu Applications->Accessories->Terminal
> and type or better copy and paste:
>
> sudo aptitude update
> sudo aptitude install libmtp7 mtp-tools mtpfs gnomad2 rhythmbox
>
> give your user password when requested, you don't see nothing when you
> type it, then press enter.
>
> Then open a Terminal from the menu Applications->Accessories->Terminal
>
> mtp-detect
>
> please send us the output of the command.
>
> Thank you
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https://answers.launchpad.net/ubuntu/+source/nautilus/+question/44545
>
> You received this question notification because you are a direct
> subscriber of the question.
>

--
---
*Just as in earthly life lovers long for the moment when they are able to
breathe forth their love for each other, to let their souls blend in a soft
whisper, so the mystic longs for the moment when in prayer he can, as it
were, creep into God.
-Soren Kierkegaard

"When I tell the truth, it is not for the sake of convincing those who do
not know it, but for the sake of defending those that do."

-William Blake

Revision history for this message
dianasantaguida (resonatetruth) said :
#7

Here is that mtp-detect output:
* NOTE: even thought this was the output, the device just opened up nautilus
window--- and BAM- -there it was :)

root@diana-laptop:/home/diana# mtp-detect
libmtp version: 0.2.6.1

Attempting to connect device(s)

Detect: No Devices have been found

THANKS AGAIN!

Di

On Tue, Sep 9, 2008 at 1:39 PM, dianasantaguida <
<email address hidden>> wrote:

> Your question #44545 on nautilus in ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/nautilus/+question/44545
>
> Status: Needs information => Open
>
> You gave more information on the question:
> YOU ARE IT!
>
> THANK YOU SO MUCH... it worked! I am one step closer to getting rid of
> Microsoft! YAH!
>
> It's works I can even move entire folders into it...
>
> My father bought me the MP3 player for my birthday, and now one month later
> -- I can use it BECAUSE OF YOU!
>
> If you ever need anything please let me know--- I owe you.
>
> Diana
>
>
> On Mon, Sep 8, 2008 at 7:57 PM, marcobra <
> <email address hidden>> wrote:
>
> > Your question #44545 on nautilus in ubuntu changed:
> > https://answers.launchpad.net/ubuntu/+source/nautilus/+question/44545
> >
> > Status: Open => Needs information
> >
> > marcobra requested for more information:
> > Step by step:
> >
> > Please open a Terminal from the menu Applications->Accessories->Terminal
> > and type or better copy and paste:
> >
> > sudo aptitude update
> > sudo aptitude install libmtp7 mtp-tools mtpfs gnomad2 rhythmbox
> >
> > give your user password when requested, you don't see nothing when you
> > type it, then press enter.
> >
> > Then open a Terminal from the menu Applications->Accessories->Terminal
> >
> > mtp-detect
> >
> > please send us the output of the command.
> >
> > Thank you
> >
> > --
> > To answer this request for more information, you can either reply to
> > this email or enter your reply at the following page:
> > https://answers.launchpad.net/ubuntu/+source/nautilus/+question/44545
> >
> > You received this question notification because you are a direct
> > subscriber of the question.
> >
>
>
> --
> ---
> *Just as in earthly life lovers long for the moment when they are able to
> breathe forth their love for each other, to let their souls blend in a soft
> whisper, so the mystic longs for the moment when in prayer he can, as it
> were, creep into God.
> -Soren Kierkegaard
>
>
> "When I tell the truth, it is not for the sake of convincing those who do
> not know it, but for the sake of defending those that do."
>
> -William Blake
>
> You received this question notification because you are a direct
> subscriber of the question.
>

--
---
*Just as in earthly life lovers long for the moment when they are able to
breathe forth their love for each other, to let their souls blend in a soft
whisper, so the mystic longs for the moment when in prayer he can, as it
were, creep into God.
-Soren Kierkegaard

"When I tell the truth, it is not for the sake of convincing those who do
not know it, but for the sake of defending those that do."

-William Blake

Revision history for this message
Launchpad Janitor (janitor) said :
#8

This question was expired because it remained in the 'Open' state without activity for the last 15 days.