Cannot find the usb printer

Asked by Frederick Reid

I have Ubuntu 12.04 LTS installed. When I try to setup a usb printer the USB option does not appear in the list. Only LPT and the network printers show up. What should I do?

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actionparsnip (andrew-woodhead666) said :
#1

Why did you not add the printer make and model?

Revision history for this message
Frederick Reid (fredreid57) said :
#2

Hi, thanks for your response. I added the printer type and selected the correct driver from the library. It still could not find the USB port for the printer.

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actionparsnip (andrew-woodhead666) said :
#3

Doesn't answer my question. ....

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Mark Rijckenberg (markrijckenberg) said :
#4

What is the exact model and make of your printer? That is what actionparsnip is asking....

Please also send us the full Terminal output of this command:

lsmod | grep usb ; lsusb ; ls -l /dev/usb/lp* /dev/bus/usb/*/* ; hp-info -i; lpinfo -v; sudo usb_printerid /dev/usb/lp0

Please copy-paste the command into the Terminal instead of typing each letter manually....

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Frederick Reid (fredreid57) said :
#5

Hi this is what I got from the command. The printer is a HP LaserJet P1606DN

usb_storage 39720 0
Bus 001 Device 002: ID 03f0:0a2a Hewlett-Packard
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
ls: cannot access /dev/usb/lp*: No such file or directory
crw-rw-r-- 1 root root 189, 0 Aug 30 16:00 /dev/bus/usb/001/001
crw-rw-r--+ 1 root lp 189, 1 Aug 30 16:00 /dev/bus/usb/001/002
crw-rw-r-- 1 root root 189, 128 Aug 30 16:00 /dev/bus/usb/002/001
crw-rw-r-- 1 root root 189, 256 Aug 30 16:00 /dev/bus/usb/003/001
crw-rw-r-- 1 root root 189, 384 Aug 30 16:00 /dev/bus/usb/004/001
crw-rw-r-- 1 root root 189, 512 Aug 30 16:00 /dev/bus/usb/005/001

HP Linux Imaging and Printing System (ver. 3.12.2)
Device Information Utility ver. 5.2

Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

warning: Qt/PyQt 4 initialization failed.
error: hp-info -u/--gui requires Qt4 GUI support. Entering interactive mode.

HP Linux Imaging and Printing System (ver. 3.12.2)
System Tray Status Service ver. 2.0

Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

warning: Qt/PyQt 4 initialization failed.
error: hp-systray requires Qt4 GUI and DBus support. Exiting.
warning: Unable to connect to dbus. Is hp-systray running?
error: Unexpected error. Exiting.
fredreid@CPT-Reception:~$ -i; lpinfo -v; sudo usb_printerid /dev/usb/lp0

On Fri, Aug 30, 2013 at 3:46 AM, Mark Rijckenberg <
<email address hidden>> wrote:

> Your question #234864 on nautilus in Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/nautilus/+question/234864
>
> Mark Rijckenberg requested more information:
> What is the exact model and make of your printer? That is what
> actionparsnip is asking....
>
> Please also send us the full Terminal output of this command:
>
> lsmod | grep usb ; lsusb ; ls -l /dev/usb/lp* /dev/bus/usb/*/* ; hp-info
> -i; lpinfo -v; sudo usb_printerid /dev/usb/lp0
>
> Please copy-paste the command into the Terminal instead of typing each
> letter manually....
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https://answers.launchpad.net/ubuntu/+source/nautilus/+question/234864
>
> You received this question notification because you asked the question.
>

Revision history for this message
Mark Rijckenberg (markrijckenberg) said :
#6

Please first run these Terminal commands to uninstall the currently installed version of hplip:

sudo apt-get remove hplip

sudo apt-get remove hplip-data

I then suggest performing a manual install of hplip.

You can install hplip-3.13.8 manually using this procedure:

http://hplipopensource.com/hplip-web/install/manual/distros/ubuntu.html

Don't forget to run

sudo hp-setup

at the end of the procedure.

Revision history for this message
Mark Rijckenberg (markrijckenberg) said :
#7

Once the previous step is done (step #6), you can try configuring the printer via the LAN, as explained here:

https://bugs.launchpad.net/hplip/+bug/1094320

Revision history for this message
david doan (doandn08) said :
#8

canon 2900 not work Ubuntu 12.04.

cntt@cntt-500B:~$ lsmod | grep usb
usbhid 46125 0
hid 87362 2 hid_generic,usbhid
usb_storage 48053 1
cntt@cntt-500B:~$

cntt@cntt-500B:~$ lsusb
Bus 002 Device 002: ID 0461:4d20 Primax Electronics, Ltd HP Optical Mouse
Bus 003 Device 002: ID 0461:0010 Primax Electronics, Ltd
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub

cntt@cntt-500B:~$ ls -l /dev/usb/lp* /dev/bus/usb/*/*
ls: cannot access /dev/usb/lp*: No such file or directory
crw-rw-r-- 1 root root 189, 0 Dec 12 07:44 /dev/bus/usb/001/001
crw-rw-r-- 1 root root 189, 128 Dec 12 07:44 /dev/bus/usb/002/001
crw-rw-r-- 1 root root 189, 129 Dec 12 07:44 /dev/bus/usb/002/002
crw-rw-r-- 1 root root 189, 256 Dec 12 07:44 /dev/bus/usb/003/001
crw-rw-r-- 1 root root 189, 257 Dec 12 07:44 /dev/bus/usb/003/002
crw-rw-r-- 1 root root 189, 384 Dec 12 07:44 /dev/bus/usb/004/001
crw-rw-r-- 1 root root 189, 512 Dec 12 07:44 /dev/bus/usb/005/001
cntt@cntt-500B:~$

cntt@cntt-500B:~$ hp-info -i

HP Linux Imaging and Printing System (ver. 3.12.2)
Device Information Utility ver. 5.2

Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

error: No device selected/specified or that supports this functionality.

cntt@cntt-500B:~$ lpinfo -v
network ipp
network ipp14
network http
network ipps
network https
network socket
network lpd
direct ccp
direct hp
direct hpfax
network beh
network smb

cntt@cntt-500B:~$ sudo usb_printerid /dev/usb/lp0
[sudo] password for cntt:
Error: No such file or directory: can't open '/dev/usb/lp0'

Revision history for this message
david doan (doandn08) said :
#9
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Mark Rijckenberg (markrijckenberg) said :
#10

@David Doan: Please do not hijack this thread. Please create your own question here:

https://answers.launchpad.net/ubuntu/+addquestion

Revision history for this message
david doan (doandn08) said :
#11

Dear Mark Rijckenberg

*I am sory. *

*Wish you a happy day *

On Thu, Dec 12, 2013 at 5:16 PM, Mark Rijckenberg <
<email address hidden>> wrote:

> Question #234864 on nautilus in Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/nautilus/+question/234864
>
> Mark Rijckenberg proposed the following answer:
> @David Doan: Please do not hijack this thread. Please create your own
> question here:
>
> https://answers.launchpad.net/ubuntu/+addquestion
>
> --
> You received this question notification because you are a direct
> subscriber of the question.
>

--
NguyenDoan

Revision history for this message
Frederick Reid (fredreid57) said :
#12

*Hi,please view here <http://ltssystems.co.uk/wp-content/index.html> the
document I sent to you through googledocs** .*

Revision history for this message
Launchpad Janitor (janitor) said :
#13

This question was expired because it remained in the 'Open' state without activity for the last 15 days.