Ubuntu

Thunderbid crash with "Segmentation fault." messages

Asked by mosses on 2009-05-18

I have been thunderbird since 2006 with same profile, always I upgrade my Ubuntu make a backup and restored in my Home directory. Now with my 9.4 randomly the thunderbird crash.

I Using Thunderbird with tls over imap protocol.

I run my thunderbird using the below command
mozilla-thunderbird -g 2>&1 | tee ~/Desktop/gdb-thunderbird.log (extracted from other question)

Please, let me know if you need more information for this issue.

Question information

Language:
English Edit question
Status:
Answered
For:
Ubuntu mozilla-thunderbird Edit question
Assignee:
No assignee Edit question
Last query:
2009-05-20
Last reply:
2009-05-21
mosses (milton-osses) said : #1

On Mon, May 18, 2009 at 4:17 PM, mosses <<email address hidden>
> wrote:

> Your question #71602 on mozilla-thunderbird in ubuntu changed:
>
> https://answers.launchpad.net/ubuntu/+source/mozilla-thunderbird/+question/71602
>
> Project: Ubuntu => mozilla-thunderbird in ubuntu
>
> --
> You received this question notification because you are a direct
> subscriber of the question.
>

can you please check, which version of thunderbird you are running?`And please also check where it is located.

I had some prblems too, with the build of mozilla.org - switching back to the ubuntu build solved my problems...

So would you please check where

/usr/bin/mozilla-thunderbird

and

/usr/bin/thunderbird

link to? If mozilla-thunderbird links to some place in /opt/ try the other link to the official ubuntu build.

mosses (milton-osses) said : #3

below my thunderbird version

mosses@mosses-laptop:~$ dpkg -l|grep thunderbird
ii mozilla-thunderbird
2.0.0.21+nobinonly-0ubuntu1.9.04.1 Transition package for
mozilla-thunderbird rename
ii thunderbird
2.0.0.21+nobinonly-0ubuntu1.9.04.1 mail/news client with RSS and
integrated spam filter sup
ii thunderbird-locale-en-gb
1:2.0.0.14+1-0ubuntu2 Thunderbird English language/region
package

mosses@mosses-laptop:~$ thunderbird -v
 Thunderbird 2.0.0.21, Copyright (c) 1998-2009 mozilla.org

mosses@mosses-laptop:~$ mozilla-thunderbird -v
 Thunderbird 2.0.0.21, Copyright (c) 1998-2009 mozilla.org

osses@mosses-laptop:~$ which thunderbird
/usr/bin/thunderbird
mosses@mosses-laptop:~$ which mozilla-thunderbird
/usr/bin/mozilla-thunderbird

I attached the gdd output called gdb-thunderbird.log

Regards

mosses

On Tue, May 19, 2009 at 5:49 AM, Steffen Banhardt <
<email address hidden>> wrote:

> Your question #71602 on mozilla-thunderbird in ubuntu changed:
>
> https://answers.launchpad.net/ubuntu/+source/mozilla-thunderbird/+question/71602
>
> Status: Open => Needs information
>
> Steffen Banhardt requested for more information:
> can you please check, which version of thunderbird you are running?`And
> please also check where it is located.
>
> I had some prblems too, with the build of mozilla.org - switching back
> to the ubuntu build solved my problems...
>
> So would you please check where
>
> /usr/bin/mozilla-thunderbird
>
> and
>
> /usr/bin/thunderbird
>
> link to? If mozilla-thunderbird links to some place in /opt/ try the
> other link to the official ubuntu build.
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
>
> https://answers.launchpad.net/ubuntu/+source/mozilla-thunderbird/+question/71602
>
> You received this question notification because you are a direct
> subscriber of the question.
>

/usr/bin/mozilla-thunderbird and /usr/bin/thunderbird are both links - can you check if both link to

/usr/lib/thunderbird/thunderbird?

Have you tried a new profile? Start 'thunderbird -P' to get the profile manager and create a new profile - as you use imap, that shouldn't be a big problem. If this doesn't crash, I'd say it *might* be a problem with an addon (so btw: which addons have you installed in thunderbird?)

mosses (milton-osses) said : #5

Thanks for you answer, maybe is an addon I have need to install the new
version of lightning 0.9 using the apt store

sudo apt-get install lightning-extension

mosses@mosses-laptop:~$ ls -l /usr/bin/mozilla-thunderbird
lrwxrwxrwx 1 root root 30 2009-05-03 14:25 /usr/bin/mozilla-thunderbird ->
../lib/thunderbird/thunderbird

mosses@mosses-laptop:~$ ls -l /usr/bin/thunderbird
lrwxrwxrwx 1 root root 30 2009-05-03 14:25 /usr/bin/thunderbird ->
../lib/thunderbird/thunderbird

When I have problem with my thunderbird just run below command.
thunderbird -safe-mode

This command always work fine.

Regards

mosses

On Tue, May 19, 2009 at 9:20 AM, Steffen Banhardt <
<email address hidden>> wrote:

> Your question #71602 on mozilla-thunderbird in ubuntu changed:
>
> https://answers.launchpad.net/ubuntu/+source/mozilla-thunderbird/+question/71602
>
> Status: Open => Needs information
>
> Steffen Banhardt requested for more information:
> /usr/bin/mozilla-thunderbird and /usr/bin/thunderbird are both links -
> can you check if both link to
>
> /usr/lib/thunderbird/thunderbird?
>
> Have you tried a new profile? Start 'thunderbird -P' to get the profile
> manager and create a new profile - as you use imap, that shouldn't be a
> big problem. If this doesn't crash, I'd say it *might* be a problem with
> an addon (so btw: which addons have you installed in thunderbird?)
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
>
> https://answers.launchpad.net/ubuntu/+source/mozilla-thunderbird/+question/71602
>
> You received this question notification because you are a direct
> subscriber of the question.
>

well if safe-mode works i really seems to be an addon...

Try to export your calendar, and create another profile. Try the addon from the mozilla addon page:
https://addons.mozilla.org/de/thunderbird/addon/2313
and reimport your data.

HTH

btw: I can't see the gdb-thunderbird.log

mosses (milton-osses) said : #7

I has been many problems with this add-on and only "work" in ubuntu 9.4 if
is installed using the apt store.

Thanks

Milton

On Wed, May 20, 2009 at 11:14 AM, Milton Osses <email address hidden>wrote:

> I Sent this file attached from my e-mail interface (google), I could attach
> this file from launchpad tool ??
>
> now I disabled all add-ons except lightning 0.9 and his dependences
> (Provider for google Calendar 0.5 and Timezone definition for mozilla
> Calendar 0.1.2008d) and happen the same problem.
>
>
>
> On Tue, May 19, 2009 at 11:06 AM, Steffen Banhardt <
> <email address hidden>> wrote:
>
>> Your question #71602 on mozilla-thunderbird in ubuntu changed:
>>
>> https://answers.launchpad.net/ubuntu/+source/mozilla-thunderbird/+question/71602
>>
>> Status: Open => Answered
>>
>> Steffen Banhardt proposed the following answer:
>> well if safe-mode works i really seems to be an addon...
>>
>> Try to export your calendar, and create another profile. Try the addon
>> from the mozilla addon page:
>> https://addons.mozilla.org/de/thunderbird/addon/2313
>> and reimport your data.
>>
>> HTH
>>
>> btw: I can't see the gdb-thunderbird.log
>>
>> --
>> If this answers your question, please go to the following page to let us
>> know that it is solved:
>>
>> https://answers.launchpad.net/ubuntu/+source/mozilla-thunderbird/+question/71602/+confirm?answer_id=5
>>
>> If you still need help, you can reply to this email or go to the
>> following page to enter your feedback:
>>
>> https://answers.launchpad.net/ubuntu/+source/mozilla-thunderbird/+question/71602
>>
>> You received this question notification because you are a direct
>> subscriber of the question.
>>
>
>

mosses (milton-osses) said : #8

I Sent this file attached from my e-mail interface (google), I could attach
this file from launchpad tool ??

now I disabled all add-ons except lightning 0.9 and his dependences
(Provider for google Calendar 0.5 and Timezone definition for mozilla
Calendar 0.1.2008d) and happen the same problem.

On Tue, May 19, 2009 at 11:06 AM, Steffen Banhardt <
<email address hidden>> wrote:

> Your question #71602 on mozilla-thunderbird in ubuntu changed:
>
> https://answers.launchpad.net/ubuntu/+source/mozilla-thunderbird/+question/71602
>
> Status: Open => Answered
>
> Steffen Banhardt proposed the following answer:
> well if safe-mode works i really seems to be an addon...
>
> Try to export your calendar, and create another profile. Try the addon from
> the mozilla addon page:
> https://addons.mozilla.org/de/thunderbird/addon/2313
> and reimport your data.
>
> HTH
>
> btw: I can't see the gdb-thunderbird.log
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
>
> https://answers.launchpad.net/ubuntu/+source/mozilla-thunderbird/+question/71602/+confirm?answer_id=5
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
>
> https://answers.launchpad.net/ubuntu/+source/mozilla-thunderbird/+question/71602
>
> You received this question notification because you are a direct
> subscriber of the question.
>

please try a new profile, I think there is something messed up in your profile data.

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