Screen of death/Black screen

what graphics chip do you use?
does the system have a make and model?
which release are you trying to install?
how are you trying to install it?
do you see the black screen during install or is on an installed OS?

and what do you mean when you say " i can see a little of my desktop but its not clear enough to read or click on a tab"?

what were you doing when this happened?

did you turn the brightness down by mistake?

Its a Acer aspire 3680 and it has worked ok for a week ago , and my daughter does not know what she could have done wrong

________________________________
 From: actionparsnip <email address hidden>
To: <email address hidden>
Sent: Friday, March 23, 2012 2:55 PM
Subject: Re: [Question #191508]: Screen of death/Black screen

Your question #191508 on linux in Ubuntu changed:
https://answers.launchpad.net/ubuntu/+source/linux/+question/191508

    Status: Open => Needs information

actionparsnip requested more information:
what graphics chip do you use?
does the system have a make and model?
which release are you trying to install?
how are you trying to install it?
do you see the black screen during install or is on an installed OS?

--
To answer this request for more information, you can either reply to
this email or enter your reply at the following page:
https://answers.launchpad.net/ubuntu/+source/linux/+question/191508

You received this question notification because you asked the question.

Its my daughters laptop and she cant remember if she did something wrong , it just happened and im not sure where to find the brightness button, im not familiair with a laptop

________________________________
 From: marcus aurelius <email address hidden>
To: <email address hidden>
Sent: Friday, March 23, 2012 9:20 PM
Subject: Re: [Question #191508]: Screen of death/Black screen

Your question #191508 on linux in Ubuntu changed:
https://answers.launchpad.net/ubuntu/+source/linux/+question/191508

marcus aurelius requested more information:
and what do you mean when you say " i can see a little of my desktop but
its not clear enough to read or click on a tab"?

what were you doing when this happened?

did you turn the brightness down by mistake?

--
To answer this request for more information, you can either reply to
this email or enter your reply at the following page:
https://answers.launchpad.net/ubuntu/+source/linux/+question/191508

You received this question notification because you asked the question.

look for a sun symbol on one of the function keys. function keys lie at the top of the keyboard and starts with an F followed by 1, 2, 3, etc (F1,F2,F3). the sun symbol looks like a circle with sticks radiating from the circle. there will be two keys associated with brightness. one to turn it up, the other to turn it down. to activate the brightness, you have to press the key labelled FN also with the F key.

I have found the keys you talked about , they are at the bottom of this laptop but i can press  the FN an turn up or down but nothing happens

________________________________
 From: marcus aurelius <email address hidden>
To: <email address hidden>
Sent: Saturday, March 24, 2012 12:05 AM
Subject: Re: [Question #191508]: Screen of death/Black screen

Your question #191508 on linux in Ubuntu changed:
https://answers.launchpad.net/ubuntu/+source/linux/+question/191508

    Status: Open => Answered

marcus aurelius proposed the following answer:
look for a sun symbol on one of the function keys. function keys lie at
the top of the keyboard and starts with an F followed by 1, 2, 3, etc
(F1,F2,F3). the sun symbol looks like a circle with sticks radiating
from the circle. there will be two keys associated with brightness. one
to turn it up, the other to turn it down. to activate the brightness,
you have to press the key labelled FN also with the F key.

--
If this answers your question, please go to the following page to let us
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following page to enter your feedback:
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You received this question notification because you asked the question.

Try the boot option:

nomodeset

Should do it

I'm not familiair with an laptop so i dont really know what the boot option is

________________________________
 From: actionparsnip <email address hidden>
To: <email address hidden>
Sent: Saturday, March 24, 2012 10:10 PM
Subject: Re: [Question #191508]: Screen of death/Black screen

Your question #191508 on linux in Ubuntu changed:
https://answers.launchpad.net/ubuntu/+source/linux/+question/191508

    Status: Open => Answered

actionparsnip proposed the following answer:
Try the boot option:

nomodeset

Should do it

--
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know that it is solved:
https://answers.launchpad.net/ubuntu/+source/linux/+question/191508/+confirm?answer_id=6

If you still need help, you can reply to this email or go to the
following page to enter your feedback:
https://answers.launchpad.net/ubuntu/+source/linux/+question/191508

You received this question notification because you asked the question.

Maybe so, but not new to finding things out online. right? a very simple search would have given you this link:
https://help.ubuntu.com/community/BootOptions

Hi Mathias , please answer 'actionparsnip' questions .. to provide us with more infromations as that will clear things out.

this could be related to several areas , Your Graphic card for one ..

What are these options?

nomodeset
The newest kernels have moved the video mode setting into the kernel. So all the programming of the hardware specific clock rates and registers on the video card happen in the kernel rather than in the X driver when the X server starts.. This makes it possible to have high resolution nice looking splash (boot) screens and flicker free transitions from boot splash to login screen. Unfortunately, on some cards this doesnt work properly and you end up with a black screen. Adding the nomodeset parameter instructs the kernel to not load video drivers and use BIOS modes instead until X is loaded.

the ' BIOS modes ' refer to the laptop onboard Graphic Card.

so if you can pass the GRUB Menu and see the black screen after that , see if you can switch to a real console (tty1) by pressing Ctrl + Alt + F1 , then login with your username and password and issue commands from there .

lets say you wanna check what graphic card your laptop have you'll do .. sudo lshw -C Video

to really pass this issue and get to the Desktop , you must set one of the kernel boot options .

To set kernel boot options, you must edit your grub configuration. You can do this temporarily for a single boot by entering the grub menu. If you do not get to see the grub boot menu after the bios automatically, you may have to press SHIFT key after the bios logo to get in to grub:

Select the default ubuntu kernel (usually the top one), and rather than pressing enter, press E to edit.

Next you'll see the following screen :

http://img26.imageshack.us/img26/3509/dgfdgrunningoraclevmvir.png

Press DOWN ARROW until you get to the line that starts with

linux /boot

and press END keys to position your cursor at the end of the that line usually ending with “quiet splash”.

Now you can type in additional kernel options like nomodeset , or if you have an old Intel card you could try adding i915.modeset=1 or i915.modeset=0 acpi=off .

after you add the option you want to set press control+X to boot the modified grub entry.

# Note

setting boot options this way only applies to a single boot. If you reboot the machine, those settings will be lost, unless you make them permanent.

You’ll want to change these settings in GRUB so they’ll automatically be applied on each reboot. To do so, follow the steps below:

sudo gedit /etc/default/grub

Find the line: GRUB_CMDLINE_LINUX_DEFAULT=”quiet splash”
Replace it with: GRUB_CMDLINE_LINUX_DEFAULT=”quiet splash <option>”
For example, if I you have an older Intel model, your GRUB configuration should read:

GRUB_CMDLINE_LINUX_DEFAULT=”quiet splash i915.modeset=1″

Save your changes and you should get proper graphics on each reboot.

I really have tried everything but the only thing i get i the log in screen in a black screen. to see this login screen i have to hols the laptop into the shadow of a room and then i can see my log in screen.
I have resistall ubuntu and tried it from that side, but no so i have gave up .

________________________________
 From: Sary Muhammad <email address hidden>
To: <email address hidden>
Sent: Wednesday, May 9, 2012 8:05 PM
Subject: Re: [Question #191508]: Screen of death/Black screen

Your question #191508 on linux in Ubuntu changed:
https://answers.launchpad.net/ubuntu/+source/linux/+question/191508

Sary Muhammad proposed the following answer:
Hi Mathias , please answer 'actionparsnip' questions .. to provide us
with more infromations as that will clear things out.

this could be related to several areas , Your Graphic card for one ..

What are these options?

nomodeset
The newest kernels have moved the video mode setting into the kernel. So all the programming of the hardware specific clock rates and registers on the video card happen in the kernel rather than in the X driver when the X server starts.. This makes it possible to have high resolution nice looking splash (boot) screens and flicker free transitions from boot splash to login screen. Unfortunately, on some cards this doesnt work properly and you end up with a black screen. Adding the nomodeset parameter instructs the kernel to not load video drivers and use BIOS modes instead until X is loaded.

the ' BIOS modes ' refer to the laptop onboard Graphic Card.

so if you can pass the GRUB Menu and see the black screen after that ,
see if you can switch to a real console (tty1) by pressing  Ctrl + Alt +
F1 , then login with your username and password and issue commands from
there .

lets say you wanna check what graphic card your laptop  have you'll do
.. sudo lshw -C Video

to really pass this issue and get to the Desktop , you must set one of
the kernel boot options .

To set kernel boot options, you must edit your grub configuration. You
can do this temporarily for a single boot by entering the grub menu. If
you do not get to see the grub boot menu after the bios automatically,
you may have to press SHIFT key after the bios logo to get in to grub:

Select the default ubuntu kernel (usually the top one), and rather than
pressing enter, press E to edit.

Next you'll see the following screen :

http://img26.imageshack.us/img26/3509/dgfdgrunningoraclevmvir.png

Press DOWN ARROW until you get to the line that starts with

linux /boot

and press END keys to position your cursor at the end of the that line
usually ending with “quiet splash”.

Now you can type in additional kernel options like nomodeset , or if you
have an old Intel card you could try adding i915.modeset=1 or
i915.modeset=0 acpi=off .

after you add the option you want to set press control+X to boot the
modified grub entry.

# Note

setting boot options this way only applies to a single boot. If you
reboot the machine, those settings will be lost, unless you make them
permanent.

You’ll want to change these settings in GRUB so they’ll automatically be
applied on each reboot. To do so, follow the steps below:

sudo gedit /etc/default/grub

Find the line: GRUB_CMDLINE_LINUX_DEFAULT=”quiet splash”
Replace it with: GRUB_CMDLINE_LINUX_DEFAULT=”quiet splash <option>”
For example, if I you have an older Intel model, your GRUB configuration should read:

GRUB_CMDLINE_LINUX_DEFAULT=”quiet splash i915.modeset=1″

Save your changes and you should get proper graphics on each reboot.

--
If this answers your question, please go to the following page to let us
know that it is solved:
https://answers.launchpad.net/ubuntu/+source/linux/+question/191508/+confirm?answer_id=9

If you still need help, you can reply to this email or go to the
following page to enter your feedback:
https://answers.launchpad.net/ubuntu/+source/linux/+question/191508

You received this question notification because you asked the question.

If the above doesn't work, please get the live-DVD and try booting into 'Try Ubuntu'. Does this rus OK and let you do everything you expect? If not, youre hardware has a problem with this release.

Thank you for your mail but i have already tried to boot from the DVD and its still the same

________________________________
 From: Barry Drake <email address hidden>
To: <email address hidden>
Sent: Wednesday, May 9, 2012 11:10 PM
Subject: Re: [Question #191508]: Screen of death/Black screen

Your question #191508 on linux in Ubuntu changed:
https://answers.launchpad.net/ubuntu/+source/linux/+question/191508

    Status: Open => Needs information

Barry Drake requested more information:
If the above doesn't work, please get the live-DVD and try booting into
'Try Ubuntu'.  Does this rus OK and let you do everything you expect?
If not, youre hardware has a problem with this release.

--
To answer this request for more information, you can either reply to
this email or enter your reply at the following page:
https://answers.launchpad.net/ubuntu/+source/linux/+question/191508

You received this question notification because you asked the question.

what is the mode of the laptop ?

have you tried to switch to a real console (tty1) by pressing Ctrl + Alt +
F1 .. does it response !

Well its not a new laptop but it has always worked untill  that day i only could see a very unbright og dark screen.
i have tried the brightness buttons but also no succes.
The Ctrl+Alt+F1 does not response either

________________________________
 From: Sary Muhammad <email address hidden>
To: <email address hidden>
Sent: Friday, May 11, 2012 6:46 PM
Subject: Re: [Question #191508]: Screen of death/Black screen

Your question #191508 on linux in Ubuntu changed:
https://answers.launchpad.net/ubuntu/+source/linux/+question/191508

Sary Muhammad posted a new comment:
what is the mode of the laptop ?

have you tried to switch to a real console (tty1) by pressing  Ctrl + Alt +
F1 .. does it response !

--
You received this question notification because you asked the question.

Have you considered that maybe your laptops backlight burnt out?... its rare.. but it has been known to happen.. just a friendly thought :)

If you have an external Monitor somewhere in your house try hooking it up and see if that works.. and if it does indeed work.. then just maybe your laptop screen is burned out.. just another thought :)

Thank you for your comment but im not familiair with a laptop so what is *backlight burnt out*
Im not blonde but not a laptop user :-))

________________________________
 From: sladner84 <email address hidden>
To: <email address hidden>
Sent: Sunday, May 13, 2012 4:35 AM
Subject: Re: [Question #191508]: Screen of death/Black screen

Your question #191508 on linux in Ubuntu changed:
https://answers.launchpad.net/ubuntu/+source/linux/+question/191508

    Status: Open => Answered

sladner84 proposed the following answer:
Have you considered that maybe your laptops backlight burnt out?... its
rare.. but it has been known to happen.. just a friendly thought :)

--
If this answers your question, please go to the following page to let us
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https://answers.launchpad.net/ubuntu/+source/linux/+question/191508/+confirm?answer_id=15

If you still need help, you can reply to this email or go to the
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