Scanning app does not dectect plugged in and powered on scanner.

Asked by Jim Scudder on 2011-05-09

Canon Canoscan 5600F.
Not detected in Ubuntu 10.... and now not detected in 11.04 either.
Tried unplugging USB connector and plugging back in. Power On, and power off.
Ideas?

Question information

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Status:
Answered
For:
Ubuntu hal Edit question
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Last query:
2011-05-09
Last reply:
2011-05-09

Can you give the output of:

lsb_release -a; uname -a; lsusb

Thanks

Jim Scudder (mr-scudder) said : #2

Ummm...I am brand new to Ubuntu. Is that a command line I type into a
window somewhere?
Some more specific instructions are needed here for this newbie.
Thanks

On Mon, May 9, 2011 at 1:56 PM, actionparsnip <
<email address hidden>> wrote:

> Your question #156691 on hal in Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/hal/+question/156691
>
> Status: Open => Needs information
>
> actionparsnip requested more information:
> Can you give the output of:
>
> lsb_release -a; uname -a; lsusb
>
> Thanks
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https://answers.launchpad.net/ubuntu/+source/hal/+question/156691
>
> You received this question notification because you asked the question.
>

Press CTRL+ALT+T
run the command (It is a lowercase LSUSB)
Press ENTER
Copy the output and paste here as an update

Thanks

Jim Scudder (mr-scudder) said : #4

scudman@scudman-System-Name:~$ lsb_release-a;uname-a;lsusb
lsb_release-a: command not found
uname-a: command not found
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 002: ID eb1a:2761 eMPIA Technology, Inc. EeePC 701 integrated Webcam
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
scudman@scudman-System-Name:~$

Jim Scudder (mr-scudder) said : #5

With appropriate spaces entered:

scudman@scudman-System-Name:~$ lsb_release -a; uname -a; lsusb
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 11.04
Release: 11.04
Codename: natty
Linux scudman-System-Name 2.6.38-8-generic #42-Ubuntu SMP Mon Apr 11 03:31:50 UTC 2011 i686 athlon i386 GNU/Linux
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 002: ID eb1a:2761 eMPIA Technology, Inc. EeePC 701 integrated Webcam
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
scudman@scudman-System-Name:~$

Was the device powered when you ran the command?

Jim Scudder (mr-scudder) said : #7

dang it. no. should it have been On?

On Mon, May 9, 2011 at 4:25 PM, actionparsnip <
<email address hidden>> wrote:

> Your question #156691 on hal in Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/hal/+question/156691
>
> Status: Open => Needs information
>
> actionparsnip requested more information:
> Was the device powered when you ran the command?
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https://answers.launchpad.net/ubuntu/+source/hal/+question/156691
>
> You received this question notification because you asked the question.
>

Yes, so that the OS can see it..

Jim Scudder (mr-scudder) said : #9

scudman@scudman-System-Name:~$ lsb_release -a; uname -a; lsusb
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 11.04
Release: 11.04
Codename: natty
Linux scudman-System-Name 2.6.38-8-generic #42-Ubuntu SMP Mon Apr 11 03:31:50 UTC 2011 i686 athlon i386 GNU/Linux
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 004: ID 04a9:1906 Canon, Inc.
Bus 001 Device 002: ID eb1a:2761 eMPIA Technology, Inc. EeePC 701 integrated Webcam
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

OK, powered on. It looks like it is there on Bus 001 Device 004
I tried Simple Scan again, but got the message "No Scanner Detected".

04a9:1906 is the ID, we can now use this to find guides

Can you help with this problem?

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