can't get wireless to work ubuntu 14.04 dekk d430

Asked by Rodney Duane

I can't get wireless to work. No additional drivers available, and no wireless networks appear. This in on Ubuntu 14.04 using a dell d430. Have tried many suggestions found online to no avail.

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Manfred Hampl (m-hampl) said :
#1

Please visit https://help.ubuntu.com/community/WirelessTroubleshootingProcedure and post the output of the command in step 2 into this question document.

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Rodney Duane (rodney-duane6) said :
#2

---------- Forwarded message ----------
From: Rodney Duane <email address hidden>
Date: Wed, Jun 17, 2015 at 9:56 AM
Subject: [Question #268240]: rodney@Ezra:~$ sudo lsmod [sudo] password for
rodney: Module Size Used by bnep 18895 2 rfcomm 58045 0 bluetooth 391253 10
bnep, rfcomm 6lowpan_iphc 18262 1 bluetooth wl
To: <email address hidden>

New question #268240 on gnome-nettool in Ubuntu:
https://answers.launchpad.net/ubuntu/+source/gnome-nettool/+question/268240

rodney@Ezra:~$ sudo lsmod
[sudo] password for rodney:
Module Size Used by
bnep 18895 2
rfcomm 58045 0
bluetooth 391253 10 bnep,rfcomm
6lowpan_iphc 18262 1 bluetooth
wl 6144840 1
snd_hda_codec_idt 53704 1
snd_hda_codec_generic 62931 2 snd_hda_codec_idt
snd_hda_intel 29285 3
snd_hda_controller 29252 1 snd_hda_intel
snd_hda_codec 120371 4
snd_hda_codec_idt,snd_hda_codec_generic,snd_hda_intel,snd_hda_controller
snd_hwdep 13272 1 snd_hda_codec
gpio_ich 13315 0
dell_wmi 12665 0
snd_pcm 87194 3
snd_hda_codec,snd_hda_intel,snd_hda_controller
sparse_keymap 13708 1 dell_wmi
coretemp 13201 0
i915 808675 4
dell_laptop 17808 0
snd_seq_midi 13324 0
snd_seq_midi_event 14475 1 snd_seq_midi
dcdbas 14448 1 dell_laptop
snd_rawmidi 25722 1 snd_seq_midi
pcmcia 51828 0
cfg80211 418839 1 wl
kvm 388518 0
snd_seq 56592 2 snd_seq_midi_event,snd_seq_midi
joydev 17113 0
yenta_socket 40215 0
snd_seq_device 14137 3 snd_seq,snd_rawmidi,snd_seq_midi
serio_raw 13251 0
drm_kms_helper 55007 1 i915
snd_timer 28648 2 snd_pcm,snd_seq
pcmcia_rsrc 18319 1 yenta_socket
lpc_ich 16877 0
pcmcia_core 22328 3 pcmcia,pcmcia_rsrc,yenta_socket
drm 255469 6 i915,drm_kms_helper
snd 66670 16
snd_hwdep,snd_timer,snd_hda_codec_idt,snd_pcm,snd_seq,snd_rawmidi,snd_hda_codec_generic,snd_hda_codec,snd_hda_intel,snd_seq_device
i2c_algo_bit 13197 1 i915
shpchp 32143 0
soundcore 14599

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Mark Rijckenberg (markrijckenberg) said :
#3

Instructions were not correctly followed....

Please carefully reread ALL the instructions below.

The following procedure applies to all supported releases of Ubuntu that are NOT End of Life (EOL) in the following table:

https://wiki.ubuntu.com/Releases

Please first connect your network card to the wireless router using an ethernet cable (also known as a LAN cable) and apply all updates.

In order to gather essential troubleshooting information about your wireless card, please follow this procedure:

Step 1

In the Ubuntu Terminal console , make sure that unlimited scrolling is enabled:

    click on Edit > Profiles > "Default" profile > Scrolling. Choose "Unlimited" as scrolling option. Click Close and Close again.

If you are using the Gnome interface, open the Terminal console via "Applications->Accessories->Terminal"

If you are using the Unity interface (default graphical user interface in Ubuntu), use the 'search' function on the dash. Or you can click on the 'More Apps' button, click on the 'See more results' by the installed section, and find it in that list of applications. A third way, available after you click on the 'More Apps' button, is to go to the search bar, and see that the far right end of it says 'All Applications'. You then click on that, and you'll see the full list. Then you can go to Accessories > Terminal after that.

So the methods in Unity are:

Press CTRL-ALT-T key combination.

Dash > Search for Terminal

Dash > More Apps > 'See More Results' > Terminal

Dash > More Apps > Accessories > Terminal

Step 2

Please copy-paste the following diagnostic command from the

    https://help.ubuntu.com/community/WirelessTroubleshootingProcedure

website using a web browser (like Google Chromium or Mozilla Firefox) into the Linux Terminal. The command STARTS with the word sudo and ENDS with the word lsmod. So please copy-paste the ENTIRE diagnostic command below from the web browser into a Terminal, press <enter>, then enter password when sudo asks for password, then press enter again.

Tip: If you have a wheel mouse or 3 button mouse you do not need to type commands into the Terminal. Highlight the diagnostic command written on the page. Move your cursor anywhere in the Terminal and press the wheel or middle button. Automatic Copy and paste! No spelling mistakes! No Typos! No other errors!

sudo apt-get update; sudo apt-get install usbutils pciutils hwinfo grep rfkill; sudo lshw -C network; rfkill list; sudo iwlist scan | grep -Ei 'chan|ssid'; cat /etc/network/interfaces; cat /etc/lsb-release; lspci -nnk | grep -iA2 net; lsusb; nmcli nm status; sudo lshw -short; uname -a; sudo updatedb; dmesg | grep -E '02:00|80211|acx|at76|ath|b43|bcm|brcm|CX|eth|ipw|ireless|irmware|isl|lbtf|orinoco|ndiswrapper|NPE|ound|p54|prism|rror|rtl|RTL|rt2|RT2|rt3|RT3|rt5|RT5|rt6|RT6|rt7|RT7|usb|witch|wl';sudo dmidecode|grep -E 'anufact|roduct|erial|elease'; iwconfig; grep -E '80211|acx|at76|ath|b43|bcm|brcm|CX|eth|ipw|irmware|isl|lbtf|orinoco|ndiswrapper|NPE|p54|prism|rtl|rt2|rt3|rt6|rt7|wmi|witch|wl' /etc/modprobe.d/*; cat /var/lib/NetworkManager/NetworkManager.state; sudo hwinfo --netcard ; ps -aux|grep -E 'wpa|icd|etwork'; netstat -rn ; cat /etc/resolv.conf; ls -lia /boot; grep tmpfs /etc/fstab; ubuntu-support-status; sudo update-pciids; sudo update-usbids; sudo lsmod

Step 3

Please do NOT attempt to send any attachment(s). Please copy/paste the full terminal output at this location:

https://answers.launchpad.net/ubuntu/+source/grubconf/+question/268212

The troubleshooters at Launchpad need to see the full Terminal output from running the above diagnostic command.

Step 4

Please also specify the name of the wireless access point that you are trying to connect to (not the model/make of your router).

Step 5

Please also clarify if you installed Ubuntu to the harddisk and are running from a harddisk install OR if you are only testing Ubuntu in a Live CD session.

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Launchpad Janitor (janitor) said :
#4

This question was expired because it remained in the 'Needs information' state without activity for the last 15 days.