Ubuntu 9.1 wireless issues with HP dv6000

Asked by thusspakebenji

I have an HP dv6000 entertainment series and just downloaded the newest Ubuntu yesterday. Everything works fine except for the fact that wireless internet will not connect. I have a wireless toggle switch towards the front of the machine that does not turn blue when I switch it back and forth, it simply remains orange. The wireless tab in Ubuntu either says that the device is not ready or there are no networks, which I know to be false. All the guides I see online seem to be for later versions of ubuntu. Please help me get this working, and preferably not with a cookie cutter, ten thousand page tutorial.

Thanks

Question information

Language:
English Edit question
Status:
Solved
For:
Ubuntu gnome-nettool Edit question
Assignee:
No assignee Edit question
Solved by:
thusspakebenji
Solved:
Last query:
Last reply:
Revision history for this message
actionparsnip (andrew-woodhead666) said :
#1

Ok can you please give the output of:

sudo lshw -C network

make sure you boot with the killswitch enabled (have the switch set to wifi enabled)

Revision history for this message
thusspakebenji (bisforben) said :
#2

I'm at work now but as soon as I get home I will do so, kind of hard to post it on here being that I have no internet but I'll do my best, thanks for the quick response!

Revision history for this message
Mark Rijckenberg (markrijckenberg) said :
#3

Hi,

Please first connect your network card to the wireless router using an ethernet cable (also known as a LAN cable).

In order to gather essential troubleshooting information about your wireless card, please follow this procedure:

Step 1: Open Terminal from "Applications->Accessories->Terminal"

Step 2: Please copy-paste the following command from the https://answers.launchpad.net/ubuntu website in Firefox into the Linux Terminal. Do NOT copy-paste from the Email message into the Terminal, as that will only copy PART of the command. The command STARTS with the word sudo and ENDS with the word restart. So please copy-paste the ENTIRE command below from Firefox into a Terminal, press <enter>, then enter password when sudo asks for password, then press enter again.

sudo lshw -C network; sudo iwlist scanning; cat /etc/network/interfaces; cat /etc/lsb-release; lspci -nn; lsusb; sudo lshw -C usb; uname -a; dmesg | grep ound; dmesg | grep b43; dmesg | grep iwl; iwconfig; sudo /etc/init.d/networking restart

Step 3: Please post results (copy/paste terminal output) on this thread

Regards,

Mark

Revision history for this message
thusspakebenji (bisforben) said :
#4

thanks much for all the help but i fixed the problem very simply by
talking to some awesome people over at #ubuntu-us-ny, fixed my problem
in 2 minutes

On Thu, Nov 19, 2009 at 3:33 PM, Mark Rijckenberg
<email address hidden> wrote:
> Your question #90877 on gnome-nettool in ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/gnome-nettool/+question/90877
>
> Mark Rijckenberg requested for more information:
> Hi,
>
>
> Please first connect your network card to the wireless router using an ethernet cable (also known as a LAN cable).
>
>
> In order to gather essential troubleshooting information about your wireless card, please follow this procedure:
>
>
> Step 1: Open Terminal from "Applications->Accessories->Terminal"
>
>
> Step 2: Please copy-paste the following command from the https://answers.launchpad.net/ubuntu website in Firefox into the Linux Terminal. Do NOT copy-paste from the Email message into the Terminal, as that will only copy PART of the command.  The command STARTS with the word sudo and ENDS with the word restart. So please copy-paste the ENTIRE command below from Firefox into a Terminal, press <enter>, then enter password when sudo asks for password, then press enter again.
>
> sudo lshw -C network; sudo iwlist scanning; cat /etc/network/interfaces;
> cat /etc/lsb-release; lspci -nn; lsusb; sudo lshw -C usb; uname -a;
> dmesg | grep ound; dmesg | grep b43; dmesg | grep iwl;  iwconfig; sudo
> /etc/init.d/networking restart
>
>
> Step 3: Please post results (copy/paste terminal output) on this thread
>
> Regards,
>
> Mark
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https://answers.launchpad.net/ubuntu/+source/gnome-nettool/+question/90877
>
> You received this question notification because you are a direct
> subscriber of the question.
>

Revision history for this message
Mark Rijckenberg (markrijckenberg) said :
#5

OK, can you please set this thread to status "solved", if the issue is solved?

Thanks,

Mark

Revision history for this message
actionparsnip (andrew-woodhead666) said :
#6

Can you please post the fix as well please, so others can benefit

Thanks

Revision history for this message
thusspakebenji (bisforben) said :
#7

All I did was connect through a hardline with my ethernet cord, updated
my copy of 9.1, then went into System -> Admin -> Hardware Drivers, then
checked both wireless drivers, applied, restarted, done, works
perfectly. Ubuntu is officially the best, I've used both Mac and
Windows, this blows them both away.

On Fri, 2009-11-20 at 15:43 +0000, actionparsnip wrote:
> Your question #90877 on gnome-nettool in ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/gnome-nettool/+question/90877
>
> actionparsnip proposed the following answer:
> Can you please post the fix as well please, so others can benefit
>
> Thanks
>

Revision history for this message
thusspakebenji (bisforben) said :
#8

Solved