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gnome-nettool package

UNCLAIMED BCM4310 USB Controller [14e4:4315] (rev 01) - wireless card driver not installed in Ubuntu 8.04.3 LTS

Asked by Nirmal Khatri

In my Network its not showing option for wireless. In Network setting its showing wired connection and point to Point connection.

Please help.

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Mark Rijckenberg
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Mark Rijckenberg (markrijckenberg) said : 		#1

Hi,

Please first connect your network card to the wireless router using an ethernet cable (also known as a LAN cable).

In order to gather essential troubleshooting information about your wireless card, please follow this procedure:

Step 1: Open Terminal from "Applications->Accessories->Terminal"

Step 2: Please copy-paste the following command from the https://answers.launchpad.net/ubuntu website in Firefox into the Linux Terminal. Do NOT copy-paste from the Email message into the Terminal, as that will only copy PART of the command. The command STARTS with the word sudo and ENDS with the word restart. So please copy-paste the ENTIRE command below from Firefox into a Terminal, press <enter>, then enter password when sudo asks for password, then press enter again.

sudo lshw -C network; sudo iwlist scanning; cat /etc/network/interfaces; cat /etc/lsb-release; lspci -nn; lsusb; sudo lshw -C usb; uname -a; dmesg | grep ound; dmesg | grep b43; dmesg | grep iwl; iwconfig; sudo /etc/init.d/networking restart

Step 3: Please post results (copy/paste terminal output) on this thread

Step 4: Please also specify the exact model and make of your PC (if known) on this thread

Regards,

Mark

Revision history for this message
Nirmal Khatri (nirmal-ec1984) said : 		#2

Mark,

I ran the command and below is message i got:

*-network
       description: Ethernet interface
       product: 88E8040 PCI-E Fast Ethernet Controller
       vendor: Marvell Technology Group Ltd.
       physical id: 0
       bus info: pci@0000:09:00.0
       logical name: eth0
       version: 12
       serial: 00:21:9b:e8:5c:0d
       size: 100MB/s
       capacity: 100MB/s
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd autonegotiation
       configuration: autonegotiation=on broadcast=yes driver=sky2 driverversion=1.20 duplex=full firmware=N/A ip=192.168.1.5 latency=0 link=yes module=sky2 multicast=yes port=twisted pair speed=100MB/s
  *-network UNCLAIMED
       description: Network controller
       product: BCM4310 USB Controller
       vendor: Broadcom Corporation
       physical id: 0
       bus info: pci@0000:0b:00.0
       version: 01
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress bus_master cap_list
       configuration: latency=0
lo Interface doesn't support scanning.

eth0 Interface doesn't support scanning.

auto lo
iface lo inet loopback

iface ppp0 inet ppp
provider ppp0

auto ppp0
DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=8.04
DISTRIB_CODENAME=hardy
DISTRIB_DESCRIPTION="Ubuntu 8.04.3 LTS"
00:00.0 Host bridge [0600]: Intel Corporation Mobile PM965/GM965/GL960 Memory Controller Hub [8086:2a00] (rev 0c)
00:02.0 VGA compatible controller [0300]: Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller [8086:2a02] (rev 0c)
00:02.1 Display controller [0380]: Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller [8086:2a03] (rev 0c)
00:1a.0 USB Controller [0c03]: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #4 [8086:2834] (rev 02)
00:1a.1 USB Controller [0c03]: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #5 [8086:2835] (rev 02)
00:1a.7 USB Controller [0c03]: Intel Corporation 82801H (ICH8 Family) USB2 EHCI Controller #2 [8086:283a] (rev 02)
00:1b.0 Audio device [0403]: Intel Corporation 82801H (ICH8 Family) HD Audio Controller [8086:284b] (rev 02)
00:1c.0 PCI bridge [0604]: Intel Corporation 82801H (ICH8 Family) PCI Express Port 1 [8086:283f] (rev 02)
00:1c.1 PCI bridge [0604]: Intel Corporation 82801H (ICH8 Family) PCI Express Port 2 [8086:2841] (rev 02)
00:1c.4 PCI bridge [0604]: Intel Corporation 82801H (ICH8 Family) PCI Express Port 5 [8086:2847] (rev 02)
00:1d.0 USB Controller [0c03]: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #1 [8086:2830] (rev 02)
00:1d.1 USB Controller [0c03]: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #2 [8086:2831] (rev 02)
00:1d.2 USB Controller [0c03]: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #3 [8086:2832] (rev 02)
00:1d.7 USB Controller [0c03]: Intel Corporation 82801H (ICH8 Family) USB2 EHCI Controller #1 [8086:2836] (rev 02)
00:1e.0 PCI bridge [0604]: Intel Corporation 82801 Mobile PCI Bridge [8086:2448] (rev f2)
00:1f.0 ISA bridge [0601]: Intel Corporation 82801HEM (ICH8M) LPC Interface Controller [8086:2815] (rev 02)
00:1f.1 IDE interface [0101]: Intel Corporation 82801HBM/HEM (ICH8M/ICH8M-E) IDE Controller [8086:2850] (rev 02)
00:1f.2 IDE interface [0101]: Intel Corporation 82801HBM/HEM (ICH8M/ICH8M-E) SATA IDE Controller [8086:2828] (rev 02)
00:1f.3 SMBus [0c05]: Intel Corporation 82801H (ICH8 Family) SMBus Controller [8086:283e] (rev 02)
02:09.0 FireWire (IEEE 1394) [0c00]: Ricoh Co Ltd R5C832 IEEE 1394 Controller [1180:0832] (rev 05)
02:09.1 SD Host controller [0805]: Ricoh Co Ltd R5C822 SD/SDIO/MMC/MS/MSPro Host Adapter [1180:0822] (rev 22)
02:09.2 System peripheral [0880]: Ricoh Co Ltd R5C843 MMC Host Controller [1180:0843] (rev 12)
02:09.3 System peripheral [0880]: Ricoh Co Ltd R5C592 Memory Stick Bus Host Adapter [1180:0592] (rev 12)
02:09.4 System peripheral [0880]: Ricoh Co Ltd xD-Picture Card Controller [1180:0852] (rev ff)
09:00.0 Ethernet controller [0200]: Marvell Technology Group Ltd. 88E8040 PCI-E Fast Ethernet Controller [11ab:4354] (rev 12)
0b:00.0 Network controller [0280]: Broadcom Corporation BCM4310 USB Controller [14e4:4315] (rev 01)
Bus 007 Device 001: ID 0000:0000
Bus 006 Device 002: ID 05a9:2640 OmniVision Technologies, Inc.
Bus 006 Device 001: ID 0000:0000
Bus 005 Device 005: ID 0a5c:4503 Broadcom Corp.
Bus 005 Device 004: ID 0a5c:4502 Broadcom Corp.
Bus 005 Device 003: ID 413c:8126 Dell Computer Corp.
Bus 005 Device 002: ID 0a5c:4500 Broadcom Corp.
Bus 005 Device 001: ID 0000:0000
Bus 004 Device 001: ID 0000:0000
Bus 003 Device 001: ID 0000:0000
Bus 002 Device 001: ID 0000:0000
Bus 001 Device 001: ID 0000:0000
Linux nirmal-laptop 2.6.24-19-generic #1 SMP Wed Jun 18 14:43:41 UTC 2008 i686 GNU/Linux
[ 7.970515] ACPI: Looking for DSDT in initramfs... error, file /DSDT.aml not found.
[ 8.326234] pnp: PnP ACPI: found 13 devices
[ 9.079566] assign_interrupt_mode Found MSI capability
[ 9.079809] assign_interrupt_mode Found MSI capability
[ 9.080037] assign_interrupt_mode Found MSI capability
[ 9.434426] isapnp: No Plug & Play device found
[ 9.503992] BIOS EDD facility v0.16 2004-Jun-25, 0 devices found
[ 10.832347] hub 1-0:1.0: USB hub found
[ 10.935001] hub 2-0:1.0: USB hub found
[ 11.038935] hub 3-0:1.0: USB hub found
[ 11.142874] hub 4-0:1.0: USB hub found
[ 11.246843] hub 5-0:1.0: USB hub found
[ 11.370604] hub 6-0:1.0: USB hub found
[ 11.490536] hub 7-0:1.0: USB hub found
[ 12.127740] hub 5-2:1.0: USB hub found
[ 19.282831] iTCO_wdt: Found a ICH8M TCO device (Version=2, TCOBASE=0x1060)
[ 19.457169] ricoh-mmc: Ricoh MMC controller found at 0000:02:09.2 [1180:0843] (rev 12)
[ 20.098313] sdhci: SDHCI controller found at 0000:02:09.1 [1180:0822] (rev 22)
[ 20.617980] uvcvideo: Found UVC 1.00 device Laptop Integrated Webcam (05a9:2640)
[ 21.695268] lp: driver loaded but no devices found
[ 23.010797] No dock devices found.
[ 23.917112] apm: BIOS not found.
lo no wireless extensions.

eth0 no wireless extensions.

 * Reconfiguring network interfaces... ppp0: ERROR while getting interface flags: No such device
/usr/sbin/pppd: In file /etc/ppp/peers/ppp0: unrecognized option '/dev/modem'
Failed to bring up ppp0.

please suggest.

regards
nirmal khatri

Revision history for this message
Best Mark Rijckenberg (markrijckenberg) said : 		#3

Hi,

OK, you have a special version of Broadcom chipset, 14e4:4315, which requires a special installation routine.

Please try the following installation procedure:

Boot your pc and enter BIOS setup utility: choose option "load default values".

Insert the Ubuntu 9.04 32-bit edition LiveCD. You might need to download it first, if you do not have it. Boot from this CD and install Ubuntu 9.04 32-bit edition onto your harddisk using the LiveCD session.

After installation, reboot into the installed Ubuntu 9.04 system.

Then open a Terminal and run the following 2 commands to update Ubuntu 9.04 on the harddisk:

sudo aptitude update
sudo aptitude dist-upgrade

Then download the following drivers using this command:

wget http://www.broadcom.com/docs/linux_sta/hybrid-portsrc-x86_32-v5.10.91.9.3.tar.gz

which come from this site:

http://www.broadcom.com/support/802.11/linux_sta.php

Follow these build and installation instructions carefully:

http://www.broadcom.com/docs/linux_sta/README.txt

In a terminal, type : gksudo gedit /etc/modules

Add the following line to the end of the modules file:

wl

Then run the following command:

gksudo gedit /etc/modprobe.d/blacklist.conf

Add the following 4 lines to the end of the blacklist.conf file

blacklist b43
blacklist bcm43xx
blacklist b43legacy
blacklist ndiswrapper

Reboot and then test wireless.
===================================================================================================

If the previous procedure does not work for you, you can try this one instead:

Step A) edit blacklist.conf file in Ubuntu 9.04:

gksudo gedit /etc/modprobe.d/blacklist.conf

Search for the following line and REMOVE it so that ndiswrapper is allowed to load:

blacklist ndiswrapper -> remove this line

Step B) Execute the procedure below:

http://www.colinblog.com/2008/04/how-to-install-broadcom-bcm4310-usb.html

Hope this helps,

Regards,

Mark

Revision history for this message
Nirmal Khatri (nirmal-ec1984) said : 		#4

Thanks a lot Mark, i am writing this message from WiFi.
Well i need one more help. I installed ubuntu just for Fun as i already have vista. But i found it so exciting that now i don't even want to login in vista. But i have one problem. when i installed ubuntu i allocated 10 GB space only and no swap area also.
Can we allocate more space after installation without needing to reinstall, i have one partition fully blank.

Revision history for this message
Mark Rijckenberg (markrijckenberg) said : 		#5

Please create a separate thread for your new question, or else visitors to this solution page will get confused.

Revision history for this message
Nirmal Khatri (nirmal-ec1984) said : 		#6

 Mark,

My WiFi started working but i found it qute slow wrt my windows vista. Same speed is being experienced using wired connection on ubuntu. on vista i get download speed 120KB/sec (avg) but on ubuntu its 30 KB/sec (avg.)

Please suggest.

Regards

Nirmal Kumar Khatri

&nbsp;

On Fri, 09 Oct 2009 15:41:29 +0530 wrote
&gt;Your question #85103 on gnome-nettool in ubuntu changed:
&gt;https://answers.launchpad.net/ubuntu/+source/gnome-nettool/+question/85103
&gt;
&gt;Mark Rijckenberg posted a new comment:
&gt;Please create a separate thread for your new question, or else visitors
&gt;to this solution page will get confused.
&gt;
&gt;--
&gt;You received this question notification because you are a direct
&gt;subscriber of the question.
&gt;

Revision history for this message
Nirmal Khatri (nirmal-ec1984) said : 		#7
Revision history for this message
Colby (colbyhouse738) said : 		#8

It worked!

Thanks Mark.

About the only change was to add "sudo" in front of some of the the Broadcom README code instructions to get permission.

After the install the machine did not see networks for a few minutes, so I tried the hardware slider on the front, which promptly turned blue! A minute or so later I could get the menus to connect wireless by right clicking on the signal icon on the top bar.

Glad to become part of the Linux community.

Revision history for this message
Colby (colbyhouse738) said : 		#9

Well . . . I spoke too soon.

After doing the install everything worked. I browsed the web and emailed.

On reboot the wireless was not working, again.

Any fix suggestions appreciated.

Your diagnostic code gave the following.
scolby@scolby-netbook:~$ sudo lshw -C network; sudo iwlist scanning; cat /etc/network/interfaces; cat /etc/lsb-release; lspci -nn; lsusb; sudo lshw -C usb; uname -a; dmesg | grep ound; dmesg | grep b43; dmesg | grep iwl; iwconfig; sudo /etc/init.d/networking restart
[sudo] password for scolby:
  *-network
       description: Network controller
       product: BCM4312 802.11b/g
       vendor: Broadcom Corporation
       physical id: 0
       bus info: pci@0000:01:00.0
       version: 01
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress bus_master cap_list
       configuration: driver=b43-pci-bridge latency=0
       resources: irq:16 memory:feafc000-feafffff
  *-network DISABLED
       description: Ethernet interface
       product: 88E8040 PCI-E Fast Ethernet Controller
       vendor: Marvell Technology Group Ltd.
       physical id: 0
       bus info: pci@0000:02:00.0
       logical name: eth0
       version: 00
       serial: 00:22:64:6b:42:99
       capacity: 100MB/s
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd autonegotiation
       configuration: autonegotiation=on broadcast=yes driver=sky2 driverversion=1.23 firmware=N/A latency=0 link=no multicast=yes port=twisted pair
       resources: irq:26 memory:febfc000-febfffff ioport:ec00(size=256)
lo Interface doesn't support scanning.

eth0 Interface doesn't support scanning.

auto lo
iface lo inet loopback

DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=9.10
DISTRIB_CODENAME=karmic
DISTRIB_DESCRIPTION="Ubuntu 9.10"
00:00.0 Host bridge [0600]: Intel Corporation Mobile 945GME Express Memory Controller Hub [8086:27ac] (rev 03)
00:02.0 VGA compatible controller [0300]: Intel Corporation Mobile 945GME Express Integrated Graphics Controller [8086:27ae] (rev 03)
00:02.1 Display controller [0380]: Intel Corporation Mobile 945GM/GMS/GME, 943/940GML Express Integrated Graphics Controller [8086:27a6] (rev 03)
00:1b.0 Audio device [0403]: Intel Corporation 82801G (ICH7 Family) High Definition Audio Controller [8086:27d8] (rev 02)
00:1c.0 PCI bridge [0604]: Intel Corporation 82801G (ICH7 Family) PCI Express Port 1 [8086:27d0] (rev 02)
00:1c.1 PCI bridge [0604]: Intel Corporation 82801G (ICH7 Family) PCI Express Port 2 [8086:27d2] (rev 02)
00:1d.0 USB Controller [0c03]: Intel Corporation 82801G (ICH7 Family) USB UHCI Controller #1 [8086:27c8] (rev 02)
00:1d.1 USB Controller [0c03]: Intel Corporation 82801G (ICH7 Family) USB UHCI Controller #2 [8086:27c9] (rev 02)
00:1d.2 USB Controller [0c03]: Intel Corporation 82801G (ICH7 Family) USB UHCI Controller #3 [8086:27ca] (rev 02)
00:1d.3 USB Controller [0c03]: Intel Corporation 82801G (ICH7 Family) USB UHCI Controller #4 [8086:27cb] (rev 02)
00:1d.7 USB Controller [0c03]: Intel Corporation 82801G (ICH7 Family) USB2 EHCI Controller [8086:27cc] (rev 02)
00:1e.0 PCI bridge [0604]: Intel Corporation 82801 Mobile PCI Bridge [8086:2448] (rev e2)
00:1f.0 ISA bridge [0601]: Intel Corporation 82801GBM (ICH7-M) LPC Interface Bridge [8086:27b9] (rev 02)
00:1f.1 IDE interface [0101]: Intel Corporation 82801G (ICH7 Family) IDE Controller [8086:27df] (rev 02)
00:1f.3 SMBus [0c05]: Intel Corporation 82801G (ICH7 Family) SMBus Controller [8086:27da] (rev 02)
01:00.0 Network controller [0280]: Broadcom Corporation BCM4312 802.11b/g [14e4:4315] (rev 01)
02:00.0 Ethernet controller [0200]: Marvell Technology Group Ltd. 88E8040 PCI-E Fast Ethernet Controller [11ab:4354]
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 004: ID 058f:6387 Alcor Micro Corp. Transcend JetFlash Flash Drive
Bus 001 Device 003: ID 058f:6335 Alcor Micro Corp. SD/MMC Card Reader
Bus 001 Device 002: ID 10f1:1a08
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Linux scolby-netbook 2.6.31-14-generic #48-Ubuntu SMP Fri Oct 16 14:04:26 UTC 2009 i686 GNU/Linux
[ 0.000000] found SMP MP-table at [c00ff780] ff780
[ 0.937339] ACPI: No dock devices found.
[ 0.996361] pnp: PnP ACPI: found 12 devices
[ 1.797088] isapnp: No Plug & Play device found
[ 1.828282] hub 1-0:1.0: USB hub found
[ 1.828963] hub 2-0:1.0: USB hub found
[ 1.829484] hub 3-0:1.0: USB hub found
[ 1.829955] hub 4-0:1.0: USB hub found
[ 1.830422] hub 5-0:1.0: USB hub found
[ 1.838808] device-mapper: multipath round-robin: version 1.0.0 loaded
[ 1.844590] BIOS EDD facility v0.16 2004-Jun-25, 0 devices found
[ 2.545535] ssb: Sonics Silicon Backplane found on PCI device 0000:01:00.0
[ 2.629873] usb-storage: device found at 3
[ 4.906776] lp: driver loaded but no devices found
[ 5.432072] uvcvideo: Found UVC 1.00 device Webcam-101 (10f1:1a08)
[ 5.868281] input: HDA Intel Line In at Ext Rear Jack as /devices/pci0000:00/0000:00:1b.0/sound/card0/input9
[ 5.868516] input: HDA Intel Mic at Sep Rear Jack as /devices/pci0000:00/0000:00:1b.0/sound/card0/input10
[ 5.868717] input: HDA Intel Mic at Ext Rear Jack as /devices/pci0000:00/0000:00:1b.0/sound/card0/input11
[ 5.868920] input: HDA Intel HP Out at Ext Rear Jack as /devices/pci0000:00/0000:00:1b.0/sound/card0/input12
[ 1488.806691] usb-storage: device found at 4
[ 2.415216] b43-pci-bridge 0000:01:00.0: PCI INT A -> GSI 16 (level, low) -> IRQ 16
[ 2.415244] b43-pci-bridge 0000:01:00.0: setting latency timer to 64
lo no wireless extensions.

eth0 no wireless extensions.

 * Reconfiguring network interfaces... [ OK ]
scolby@scolby-netbook:~$

**********

Revision history for this message
Amit (agarwalamit081) said : 		#10

https://answers.launchpad.net/ubuntu/+source/gnome-nettool/+question/93476