conflict between rtl8192ce and wl drivers + 0: hp-wifi: Wireless LAN Hard blocked: yes -> Wireless Network controller [0280]: Realtek Semiconductor Co., Ltd. RTL8188CE 802.11b/g/n WiFi Adapter [10ec:8176] (rev 01) not working on Compaq Presario CQ57 Notebook PC (LW437UA#ABA) in Ubuntu 12.04.3 LTS

Asked by Daryl Hughes

On Model No. Presario CQ57 laptop the wifi does not work with any w-lan drivers in Package manager tryed just about every thing but never worked i know it works cuzz my cuzzen went from windows 7 to Ubuntu and it worked for windows but not Ubuntu and he is allready loven Ubuntu after i told him about it only issue he's had so fare is His laptop wifi wont work in it will put wifi No. below
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c02845369
sorry i was not sure if this is excitered as a bug or so so i thought i better ask
did test the issue with 12.04.3 latest kernel

Question information

Language:
English Edit question
Status:
Solved
For:
Ubuntu gnome-nettool Edit question
Assignee:
No assignee Edit question
Solved by:
Mark Rijckenberg
Solved:
Last query:
Last reply:
Revision history for this message
actionparsnip (andrew-woodhead666) said :
#1

Have you connected the system to a wired Internet connection and got fully updated?

Revision history for this message
Daryl Hughes (zorw2016) said :
#2

Yes with Ethernet Cable which is the only thing that works for the internet

Revision history for this message
actionparsnip (andrew-woodhead666) said :
#3

Then run:

sudo apt-get update; sudo apt-get upgrade; sudo apt-get dist-upgrade

Then reboot. Is it better?

Revision history for this message
Daryl Hughes (zorw2016) said :
#4

Went and re tryed those commands for ya and the computer is fully up-to-date and still the same issue, plus just a tad bit more info my cuzz gave that there is a turn off and on wifi but it dont work on Ubuntu if u press it it dont do Nothin at all including if u put like another link sys adapter on the laptop u get nothin i know for a fact the wifi adapter works cuzz done tested it on my computer...
but all it says is that
"wireless is disabled by hardware switch"
and there is no other switch on the laptop

Revision history for this message
Mark Rijckenberg (markrijckenberg) said :
#5

Please first connect your network card to the wireless router using an ethernet cable (also known as a LAN cable) and apply all updates.

In order to gather essential troubleshooting information about your wireless card, please follow this procedure:

Step 1

In the Ubuntu Terminal console , make sure that unlimited scrolling is enabled:

click on Edit > Profiles > "Default" profile > Scrolling. Choose "Unlimited" as scrolling option. Click Close and Close again.

Before Ubuntu 11.04 the default 'Desktop Environment' was Gnome. In 11.04 the Gnome interface (DE) is called 'Classic'. If you are using the Gnome interface, open the Terminal console via "Applications->Accessories->Terminal"

If you are using Ubuntu 11.04 and haven't changed back to "Classic" session then you are using the Unity interface. The easiest way to open the Terminal in UNity is to use the 'search' function on the dash. Or you can click on the 'More Apps' button, click on the 'See more results' by the installed section, and find it in that list of applications. A third way, available after you click on the 'More Apps' button, is to go to the search bar, and see that the far right end of it says 'All Applications'. You then click on that, and you'll see the full list. Then you can go to Accessories > Terminal after that.

So the methods in Unity are:

Press CTRL-ALT-T key combination.

Dash > Search for Terminal

Dash > More Apps > 'See More Results' > Terminal

Dash > More Apps > Accessories > Terminal

Step 2

Please copy-paste the following diagnostic command from the

https://help.ubuntu.com/community/WirelessTroubleshootingProcedure

website using a web browser (like Google Chromium or Mozilla Firefox) into the Linux Terminal. The command STARTS with the word sudo and ENDS with the word lsmod. So please copy-paste the ENTIRE diagnostic command below from the web browser into a Terminal, press <enter>, then enter password when sudo asks for password, then press enter again.

Tip: If you have a wheel mouse or 3 button mouse you do not need to type commands into the Terminal. Highlight the diagnostic command written on the page. Move your cursor anywhere in the Terminal and press the wheel or middle button. Automatic Copy and paste! No spelling mistakes! No Typos! No other errors!

sudo apt-get update; sudo apt-get install hwinfo grep rfkill; sudo lshw -C network; rfkill list; sudo iwlist scan | egrep -i 'chan|ssid'; cat /etc/network/interfaces; cat /etc/lsb-release; lspci -nnk | grep -iA2 net; lsusb; nmcli nm status; sudo lshw -short; uname -a; sudo updatedb; dmesg | egrep '02:00|80211|acx|at76|ath|b43|bcm|brcm|CX|eth|ipw|ireless|irmware|isl|lbtf|orinoco|ndiswrapper|NPE|ound|p54|prism|rror|rtl|RTL|rt2|RT2|rt3|RT3|rt5|RT5|rt6|RT6|rt7|RT7|usb|witch|wl';sudo dmidecode|egrep 'anufact|roduct|erial|elease'; iwconfig; cat /etc/modprobe.d/* | egrep '80211|acx|at76|ath|b43|bcm|brcm|CX|eth|ipw|irmware|isl|lbtf|orinoco|ndiswrapper|NPE|p54|prism|rtl|rt2|rt3|rt6|rt7|wmi|witch|wl'; cat /var/lib/NetworkManager/NetworkManager.state; sudo hwinfo --netcard ; ps -aux|egrep 'wpa|icd|etwork'; netstat -rn ; cat /etc/resolv.conf; ls -lia /boot; grep tmpfs /etc/fstab; ubuntu-support-status; sudo lsmod

Step 3

Please do NOT attempt to send any attachment(s). Please copy/paste the full terminal output at this location:

https://answers.launchpad.net/ubuntu/+question/240591

The troubleshooters at Launchpad need to see the full Terminal output from running the above diagnostic command.

Revision history for this message
Daryl Hughes (zorw2016) said :
#6

Will try it out thx alot =)

Revision history for this message
Mark Rijckenberg (markrijckenberg) said :
#7

@Daryl: Just to be clear: that long Terminal command is not a solution, but the output of that diagnostic command can probably help us diagnose the real problem...

Revision history for this message
Daryl Hughes (zorw2016) said :
#8

Script started on Thu 26 Dec 2013 01:43:05 PM EST
]0;john@john-Presario-CQ57-Notebook-PC: ~john@john-Presario-CQ57-Notebook-PC:~$ script output.logclearsudo apt-get update; sudo apt-get install
 hwinfo grep rfkill; sudo lshw -C network; rfkill list; sudo iwlist scan | egrep
 -i 'chan|ssid'; cat /etc/network/interfaces; cat /etc/lsb-release; lspci -nnk |
 grep -iA2 net; lsusb; nmcli nm status; sudo lshw -short; uname -a; sudo updatedb
b; dmesg | egrep '02:00|80211|acx|at76|ath|b43|bcm|brcm|CX|eth|ipw|ireless|irmwar
re|isl|lbtf|orinoco|ndiswrapper|NPE|ound|p54|prism|rror|rtl|RTL|rt2|RT2|rt3|RT3|r
rt5|RT5|rt6|RT6|rt7|RT7|usb|witch|wl';sudo dmidecode|egrep 'anufact|roduct|erial|
|elease'; iwconfig; cat /etc/modprobe.d/* | egrep '80211|acx|at76|ath|b43|bcm|brc
cm|CX|eth|ipw|irmware|isl|lbtf|orinoco|ndiswrapper|NPE|p54|prism|rtl|rt2|rt3|rt6|
|rt7|wmi|witch|wl'; cat /var/lib/NetworkManager/NetworkManager.state; sudo hwinfo
o --netcard ; ps -aux|egrep 'wpa|icd|etwork'; netstat -rn ; cat /etc/resolv.conf;
; ls -lia /boot; grep tmpfs /etc/fstab; ubuntu-support-status; sudo lsmod
[sudo] password for john:

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grep is already the newest version.
rfkill is already the newest version.
hwinfo is already the newest version.
The following packages were automatically installed and are no longer required:
  gir1.2-ubuntuoneui-3.0 language-pack-kde-en kde-l10n-engb
  libubuntuoneui-3.0-1 thunderbird-globalmenu language-pack-kde-en-base
Use 'apt-get autoremove' to remove them.
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.

DMI

SMP

PA-RISC

device-tree

SPD

memory

/proc/cpuinfo

CPUID

PCI (sysfs)

ISA PnP

PCMCIA

PCMCIA

kernel device tree (sysfs)

USB

IDE

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Network interfaces

Framebuffer devices

Display

CPUFreq

ABI

  *-network
       description: Ethernet interface
       product: RTL8101E/RTL8102E PCI Express Fast Ethernet controller
       vendor: Realtek Semiconductor Co., Ltd.
       physical id: 0
       bus info: pci@0000:06:00.0
       logical name: eth0
       version: 05
       serial: 2c:27:d7:0b:06:be
       size: 100Mbit/s
       capacity: 100Mbit/s
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress msix vpd bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd autonegotiation
       configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=2.3LK-NAPI duplex=full firmware=rtl_nic/rtl8105e-1.fw ip=10.0.0.28 latency=0 link=yes multicast=yes port=MII speed=100Mbit/s
       resources: irq:43 ioport:3000(size=256) memory:90104000-90104fff memory:90100000-90103fff
  *-network DISABLED
       description: Wireless interface
       product: RTL8188CE 802.11b/g/n WiFi Adapter
       vendor: Realtek Semiconductor Co., Ltd.
       physical id: 0
       bus info: pci@0000:07:00.0
       logical name: wlan0
       version: 01
       serial: 68:a3:c4:83:d7:d8
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless
       configuration: broadcast=yes driver=rtl8192ce driverversion=3.11.0-14-generic firmware=N/A latency=0 link=no multicast=yes wireless=IEEE 802.11bgn
       resources: irq:23 ioport:2000(size=256) memory:90200000-90203fff
0: hp-wifi: Wireless LAN
 Soft blocked: no
 Hard blocked: yes
1: phy0: Wireless LAN
 Soft blocked: no
 Hard blocked: yes
eth0 Interface doesn't support scanning.

lo Interface doesn't support scanning.

wlan0 Interface doesn't support scanning : Network is down

auto lo
iface lo inet loopback

DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=12.04
DISTRIB_CODENAME=precise
DISTRIB_DESCRIPTION="Ubuntu 12.04.3 LTS"
06:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8101E/RTL8102E PCI Express Fast Ethernet controller [10ec:8136] (rev 05)
 Subsystem: Hewlett-Packard Company Device [103c:3577]
 Kernel driver in use: r8169
--
07:00.0 Network controller [0280]: Realtek Semiconductor Co., Ltd. RTL8188CE 802.11b/g/n WiFi Adapter [10ec:8176] (rev 01)
 Subsystem: Hewlett-Packard Company Device [103c:1629]
 Kernel driver in use: rtl8192ce
Bus 002 Device 002: ID 04f2:b293 Chicony Electronics Co., Ltd
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
RUNNING STATE WIFI-HARDWARE WIFI WWAN-HARDWARE WWAN
running connected disabled disabled enabled disabled

DMI

SMP

PA-RISC

device-tree

SPD

memory

/proc/cpuinfo

CPUID

PCI (sysfs)

ISA PnP

PCMCIA

PCMCIA

kernel device tree (sysfs)

USB

IDE

SCSI

Network interfaces

Framebuffer devices

Display

CPUFreq

ABI

H/W path Device Class Description
===================================================
                            system Presario CQ57 Notebook PC (LW437UA#ABA)
/0 bus 3577
/0/0 memory 512iB BIOS
/0/1e memory 2GiB System Memory
/0/1e/0 memory 1GiB SODIMM DDR3 Synchronous 1066 MHz (0
/0/1e/1 memory 1GiB SODIMM DDR3 Synchronous 1066 MHz (0
/0/27 processor AMD C-50 Processor
/0/27/28 memory 128KiB L1 cache
/0/27/29 memory 1MiB L2 cache
/0/100 bridge Family 14h Processor Root Complex
/0/100/1 display Wrestler [Radeon HD 6250]
/0/100/11 storage SB7x0/SB8x0/SB9x0 SATA Controller [AHCI
/0/100/12 bus SB7x0/SB8x0/SB9x0 USB OHCI0 Controller
/0/100/12.2 bus SB7x0/SB8x0/SB9x0 USB EHCI Controller
/0/100/14 bus SBx00 SMBus Controller
/0/100/14.2 multimedia SBx00 Azalia (Intel HDA)
/0/100/14.3 bridge SB7x0/SB8x0/SB9x0 LPC host controller
/0/100/14.4 bridge SBx00 PCI to PCI Bridge
/0/100/14.5 bus SB7x0/SB8x0/SB9x0 USB OHCI2 Controller
/0/100/15 bridge SB700/SB800/SB900 PCI to PCI bridge (PCI
/0/100/15/0 generic RTS5209 PCI Express Card Reader
/0/100/15/0.1 generic RTS5209 PCI Express Card Reader
/0/100/15.1 bridge SB700/SB800/SB900 PCI to PCI bridge (PCI
/0/100/15.1/0 eth0 network RTL8101E/RTL8102E PCI Express Fast Ether
/0/100/15.3 bridge SB900 PCI to PCI bridge (PCIE port 3)
/0/100/15.3/0 wlan0 network RTL8188CE 802.11b/g/n WiFi Adapter
/0/100/16 bus SB7x0/SB8x0/SB9x0 USB OHCI0 Controller
/0/100/16.2 bus SB7x0/SB8x0/SB9x0 USB EHCI Controller
/0/101 bridge Family 12h/14h Processor Function 0
/0/102 bridge Family 12h/14h Processor Function 1
/0/103 bridge Family 12h/14h Processor Function 2
/0/104 bridge Family 12h/14h Processor Function 3
/0/105 bridge Family 12h/14h Processor Function 4
/0/106 bridge Family 12h/14h Processor Function 6
/0/107 bridge Family 12h/14h Processor Function 5
/0/108 bridge Family 12h/14h Processor Function 7
/0/1 scsi0 storage
/0/1/0.0.0 /dev/sda disk 250GB WDC WD2500BEKT-6
/0/1/0.0.0/1 /dev/sda1 volume 231GiB EXT4 volume
/0/1/0.0.0/2 /dev/sda2 volume 1641MiB Extended partition
/0/1/0.0.0/2/5 /dev/sda5 volume 1641MiB Linux swap / Solaris partition
/0/2 scsi1 storage
/0/2/0.0.0 /dev/cdrom disk CDDVDW TS-L633R
/1 power MU06047
Linux john-Presario-CQ57-Notebook-PC 3.11.0-14-generic #21~precise1-Ubuntu SMP Wed Nov 13 19:37:48 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux
[ 0.000000] DMI: Hewlett-Packard Presario CQ57 Notebook PC /3577, BIOS F.47 12/17/2011
[ 0.000000] No AGP bridge found
[ 0.000000] found SMP MP-table at [mem 0x000fe1b0-0x000fe1bf] mapped at [ffff8800000fe1b0]
[ 0.000000] No NUMA configuration found
[ 0.000000] No AGP bridge found
[ 0.291554] [Firmware Bug]: ACPI: BIOS _OSI(Linux) query ignored
[ 1.720442] ACPI: No dock devices found.
[ 1.802994] acpi PNP0A08:00: [Firmware Info]: MMCONFIG for domain 0000 [bus 00-3f] only partially covers this bridge
[ 1.824447] pci 0000:02:00.0: [10ec:5209] type 00 class 0xff0000
[ 1.824490] pci 0000:02:00.0: reg 0x10: [mem 0x90301000-0x90301fff]
[ 1.824700] pci 0000:02:00.0: supports D1 D2
[ 1.824709] pci 0000:02:00.0: PME# supported from D1 D2 D3hot
[ 1.824932] pci 0000:02:00.1: [10ec:5209] type 00 class 0x080500
[ 1.824973] pci 0000:02:00.1: reg 0x10: [mem 0x90300000-0x903000ff]
[ 1.825167] pci 0000:02:00.1: supports D1 D2
[ 1.825174] pci 0000:02:00.1: PME# supported from D1 D2 D3hot
[ 1.882747] Found 1 acpi root devices
[ 1.884853] usbcore: registered new interface driver usbfs
[ 1.884888] usbcore: registered new interface driver hub
[ 1.885289] usbcore: registered new device driver usb
[ 1.892443] Switched to clocksource hpet
[ 1.927636] pnp: PnP ACPI: found 10 devices
[ 3.590471] pci 0000:02:00.0: Signaling PME through PCIe PME interrupt
[ 3.590478] pci 0000:02:00.1: Signaling PME through PCIe PME interrupt
[ 3.593175] input: Lid Switch as /devices/LNXSYSTM:00/device:00/PNP0C0D:00/input/input0
[ 3.594303] ACPI: Lid Switch [LID]
[ 3.640574] ehci-pci 0000:00:12.2: applying AMD SB700/SB800/Hudson-2/3 EHCI dummy qh workaround
[ 3.652535] usb usb1: New USB device found, idVendor=1d6b, idProduct=0002
[ 3.652544] usb usb1: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[ 3.652552] usb usb1: Product: EHCI Host Controller
[ 3.652559] usb usb1: Manufacturer: Linux 3.11.0-14-generic ehci_hcd
[ 3.652565] usb usb1: SerialNumber: 0000:00:12.2
[ 3.653260] hub 1-0:1.0: USB hub found
[ 3.654243] ehci-pci 0000:00:16.2: applying AMD SB700/SB800/Hudson-2/3 EHCI dummy qh workaround
[ 3.664517] usb usb2: New USB device found, idVendor=1d6b, idProduct=0002
[ 3.664526] usb usb2: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[ 3.664534] usb usb2: Product: EHCI Host Controller
[ 3.664540] usb usb2: Manufacturer: Linux 3.11.0-14-generic ehci_hcd
[ 3.664547] usb usb2: SerialNumber: 0000:00:16.2
[ 3.665216] hub 2-0:1.0: USB hub found
[ 3.689549] MODSIGN: Loaded cert 'Magrathea: Glacier signing key: 0a1bd8ec8ae79c4386dd22a08269d78b409f6023'
[ 3.725284] BIOS EDD facility v0.16 2004-Jun-25, 0 devices found
[ 3.976209] usb 2-2: new high-speed USB device number 2 using ehci-pci
[ 4.146611] r8169 0000:06:00.0 eth0: RTL8105e at 0xffffc9000037c000, 2c:27:d7:0b:06:be, XID 00a00000 IRQ 43
[ 4.154209] sdhci-pci 0000:02:00.1: SDHCI controller found [10ec:5209] (rev 1)
[ 4.154460] sdhci-pci 0000:02:00.1: Will use DMA mode even though HW doesn't fully claim to support it.
[ 4.154479] mmc0: no vqmmc regulator found
[ 4.154484] mmc0: no vmmc regulator found
[ 4.154540] sdhci-pci 0000:02:00.1: Will use DMA mode even though HW doesn't fully claim to support it.
[ 4.163782] usb 2-2: New USB device found, idVendor=04f2, idProduct=b293
[ 4.163798] usb 2-2: New USB device strings: Mfr=2, Product=1, SerialNumber=3
[ 4.163805] usb 2-2: Product: HP Webcam-101
[ 4.163813] usb 2-2: Manufacturer: Chicony Electronics Co., Ltd.
[ 4.163820] usb 2-2: SerialNumber: SN0001
[ 4.167815] mmc0: SDHCI controller on PCI [0000:02:00.1] using DMA
[ 4.168658] rtsx_pci 0000:02:00.0: irq 44 for MSI/MSI-X
[ 4.168703] rtsx_pci 0000:02:00.0: rtsx_pci_acquire_irq: pcr->msi_en = 1, pci->irq = 44
[ 4.192447] usb usb3: New USB device found, idVendor=1d6b, idProduct=0001
[ 4.192462] usb usb3: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[ 4.192469] usb usb3: Product: OHCI PCI host controller
[ 4.192476] usb usb3: Manufacturer: Linux 3.11.0-14-generic ohci_hcd
[ 4.192483] usb usb3: SerialNumber: 0000:00:12.0
[ 4.192913] hub 3-0:1.0: USB hub found
[ 4.256739] usb usb4: New USB device found, idVendor=1d6b, idProduct=0001
[ 4.256755] usb usb4: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[ 4.256762] usb usb4: Product: OHCI PCI host controller
[ 4.256769] usb usb4: Manufacturer: Linux 3.11.0-14-generic ohci_hcd
[ 4.256776] usb usb4: SerialNumber: 0000:00:14.5
[ 4.259815] hub 4-0:1.0: USB hub found
[ 4.322276] usb usb5: New USB device found, idVendor=1d6b, idProduct=0001
[ 4.322291] usb usb5: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[ 4.322299] usb usb5: Product: OHCI PCI host controller
[ 4.322306] usb usb5: Manufacturer: Linux 3.11.0-14-generic ohci_hcd
[ 4.322312] usb usb5: SerialNumber: 0000:00:16.0
[ 4.322822] hub 5-0:1.0: USB hub found
[ 5.484625] Switched to clocksource tsc
[ 6.001216] Console: switching to colour frame buffer device 170x48
[ 13.602031] IPv6: ADDRCONF(NETDEV_UP): eth0: link is not ready
[ 15.912668] lp: driver loaded but no devices found
[ 16.544614] cfg80211: Calling CRDA to update world regulatory domain
[ 16.981412] ACPI Error: Field [B128] at 1152 exceeds Buffer [NULL] size 160 (bits) (20130517/dsopcode-236)
[ 16.981439] ACPI Error: Method parse/execution failed [\_SB_.WMID.HWCD] (Node ffff880063dfb2d0), AE_AML_BUFFER_LIMIT (20130517/psparse-536)
[ 16.981473] ACPI Error: Method parse/execution failed [\_SB_.WMID.WMAD] (Node ffff880063dfbb18), AE_AML_BUFFER_LIMIT (20130517/psparse-536)
[ 17.271979] input: HDA ATI SB Headphone as /devices/pci0000:00/0000:00:14.2/sound/card0/input6
[ 17.274093] input: HDA ATI SB Mic as /devices/pci0000:00/0000:00:14.2/sound/card0/input7
[ 17.287888] rtl8192ce: Using firmware rtlwifi/rtl8192cfw.bin
[ 17.357340] lib80211: common routines for IEEE802.11 drivers
[ 17.358059] lib80211_crypt: registered algorithm 'NULL'
[ 17.387425] EXT4-fs (sda1): re-mounted. Opts: errors=remount-ro
[ 17.712428] ieee80211 phy0: Selected rate control algorithm 'rtl_rc'
[ 17.713292] rtlwifi: wireless switch is on
[ 18.355726] uvcvideo: Found UVC 1.00 device HP Webcam-101 (04f2:b293)
[ 18.370989] input: HP Webcam-101 as /devices/pci0000:00/0000:00:16.2/usb2/2-2/2-2:1.0/input/input9
[ 18.371924] usbcore: registered new interface driver uvcvideo
[ 18.598046] ACPI Error: Field [B128] at 1152 exceeds Buffer [NULL] size 160 (bits) (20130517/dsopcode-236)
[ 18.598071] ACPI Error: Method parse/execution failed [\_SB_.WMID.HWCD] (Node ffff880063dfb2d0), AE_AML_BUFFER_LIMIT (20130517/psparse-536)
[ 18.598105] ACPI Error: Method parse/execution failed [\_SB_.WMID.WMAD] (Node ffff880063dfbb18), AE_AML_BUFFER_LIMIT (20130517/psparse-536)
[ 19.168925] wl: module license 'MIXED/Proprietary' taints kernel.
[ 26.407400] r8169 0000:06:00.0 eth0: link down
[ 26.407556] IPv6: ADDRCONF(NETDEV_UP): eth0: link is not ready
[ 26.408864] IPv6: ADDRCONF(NETDEV_UP): eth0: link is not ready
[ 26.561326] IPv6: ADDRCONF(NETDEV_UP): wlan0: link is not ready
[ 89.018987] r8169 0000:06:00.0 eth0: link up
[ 89.019017] IPv6: ADDRCONF(NETDEV_CHANGE): eth0: link becomes ready
 Release Date: 12/17/2011
 Manufacturer: Hewlett-Packard
 Product Name: Presario CQ57 Notebook PC
 Serial Number: 5CB1151K7G
 Manufacturer: Hewlett-Packard
 Product Name: 3577
 Serial Number: PCEMFA37V0L4KB
 Manufacturer: Hewlett-Packard
 Serial Number: Chassis Serial Number
 Manufacturer: 13DP-SDI44
 SBDS Serial Number: AFEA
 SBDS Manufacture Date: 2011-03-07
 Port Type: Serial Port 16550A Compatible
 Manufacturer: A-DATA Technology
 Serial Number: 05DF0000
 Manufacturer: A-DATA Technology
 Serial Number: 0AE00000
 Manufacturer: AMD processor
 Serial Number: NotSupport
eth0 no wireless extensions.

lo no wireless extensions.

wlan0 IEEE 802.11bgn ESSID:off/any
          Mode:Managed Access Point: Not-Associated Tx-Power=off
          Retry long limit:7 RTS thr=2347 B Fragment thr:off
          Power Management:on

install snd-rawmidi /sbin/modprobe --ignore-install snd-rawmidi $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-seq-midi ; : ; }
# which ath5k cannot recover. To prevent this condition, stop
blacklist ath_pci
# Warning: This file is autogenerated by bcmwl. All changes to this file will be lost.
blacklist b43
blacklist b43legacy
blacklist bcm43xx
blacklist brcm80211
blacklist brcmfmac
blacklist brcmsmac
blacklist bcma
blacklist eth1394
# replaced by p54pci
blacklist prism54
# replaced by b43 and ssb.
blacklist bcm43xx
blacklist uart6850
blacklist twl4030_wdt
# wl module from Broadcom conflicts with ssb
blacklist b43legacy
blacklist b43
blacklist brcm80211
blacklist brcmsmac
install wl /sbin/modprobe --ignore-install wl $CMDLINE_OPTS
alias lbm-radeon off# Prism2/2.5/3.0 cards are supported by both orinoco and hostap.
# orinoco.
# don't mix hostap & orinoco on the same system.
blacklist orinoco_pci
blacklist orinoco_cs
blacklist orinoco_plx

[main]
NetworkingEnabled=true
WirelessEnabled=true
WWANEnabled=true
WimaxEnabled=true

> hal.1: read hal dataprocess 10524: arguments to dbus_move_error() were incorrect, assertion "(dest) == NULL || !dbus_error_is_set ((dest))" failed in file ../../dbus/dbus-errors.c line 282.
This is normally a bug in some application using the D-Bus library.
libhal.c 3483 : Error unsubscribing to signals, error=The name org.freedesktop.Hal was not provided by any .service files

> bios.1: cmdline

> bios.1.1: apm

> bios.2: ram

> bios.2: rom

> bios.3: smp

> bios.5: 32

> bios.6: acpi

> misc.9: kernel log

> misc.1: misc data

> misc.2.1: io

> misc.2.2: dma

> misc.2.3: irq

> misc.3: FPU

> misc.3.1: DMA

> misc.3.2: PIC

> misc.3.3: timer

> misc.3.4: RTC

> pci.1: sysfs drivers

> pci.2: get sysfs pci data

> pci.4: build list

> pci.3: macio

> pci.4: vio

> pci.5: xen

> pci.6: ps3

> pci.7: platform

> pci.8: of_platform

> pci.9: vm

> pci.10: virtio

> pci.11: ibmebus

> pcmcia.1: sysfs drivers

> pcmcia.2: pcmcia

> pcmcia.3: pcmcia ctrl

> misc.5: misc data

> usb.1: sysfs drivers

> usb.2: usb

> usb.3.1: joydev mod

> usb.3.2: evdev mod

> usb.3.3: input

> usb.3.4: lp

> usb.3.5: serial

> net.1: get network data

> net.2: eeprom dump

> net.2: eeprom dump

> net.2: eeprom dump

> wlan.1: detecting wlan features

> isdn.1: list

> dsl.1: list

> int.2: cdrom

> int.3: media

> int.4: floppy

> int.5: edd

> int.5.1: bios

> int.6: mouse

> int.15: system info

> int.7: hdb

> int.7.1: modules

> int.8: usbscsi

> int.9: hotplug

> int.10: modem

> int.11: wlan

> int.12: udev

> int.13: device names

> int.14: soft raid

> int.15: geo

> int.16: parent

33: PCI 600.0: 0200 Ethernet controller
  [Created at pci.318]
  Unique ID: rBUF.chVMbTiB80C
  Parent ID: I+Ba.k8kP4VdaZm3
  SysFS ID: /devices/pci0000:00/0000:00:15.1/0000:06:00.0
  SysFS BusID: 0000:06:00.0
  Hardware Class: network
  Model: "Realtek RTL8101E/RTL8102E PCI Express Fast Ethernet controller"
  Vendor: pci 0x10ec "Realtek Semiconductor Co., Ltd."
  Device: pci 0x8136 "RTL8101E/RTL8102E PCI Express Fast Ethernet controller"
  SubVendor: pci 0x103c "Hewlett-Packard Company"
  SubDevice: pci 0x3577
  Revision: 0x05
  Driver: "r8169"
  Driver Modules: "r8169"
  Device File: eth0
  I/O Ports: 0x3000-0x3fff (rw)
  Memory Range: 0x90104000-0x90104fff (ro,non-prefetchable)
  Memory Range: 0x90100000-0x90103fff (ro,non-prefetchable)
  IRQ: 43 (36017 events)
  HW Address: 2c:27:d7:0b:06:be
  Link detected: yes
  Module Alias: "pci:v000010ECd00008136sv0000103Csd00003577bc02sc00i00"
  Driver Info #0:
    Driver Status: r8169 is active
    Driver Activation Cmd: "modprobe r8169"
  Config Status: cfg=new, avail=yes, need=no, active=unknown
  Attached to: #19 (PCI bridge)

34: PCI 700.0: 0282 WLAN controller
  [Created at pci.318]
  Unique ID: y9sn.Vc8UrFNowr5
  Parent ID: 1fAF.mzcv1es_cX4
  SysFS ID: /devices/pci0000:00/0000:00:15.3/0000:07:00.0
  SysFS BusID: 0000:07:00.0
  Hardware Class: network
  Model: "Realtek WLAN controller"
  Vendor: pci 0x10ec "Realtek Semiconductor Co., Ltd."
  Device: pci 0x8176
  SubVendor: pci 0x103c "Hewlett-Packard Company"
  SubDevice: pci 0x1629
  Revision: 0x01
  Driver: "rtl8192ce"
  Driver Modules: "rtl8192ce"
  Device File: wlan0
  Features: WLAN
  I/O Ports: 0x2000-0x2fff (rw)
  Memory Range: 0x90200000-0x90203fff (rw,non-prefetchable)
  IRQ: 23 (no events)
  HW Address: 68:a3:c4:83:d7:d8
  Link detected: no
  WLAN channels: 1 2 3 4 5 6 7 8 9 10 11 12 13
  WLAN frequencies: 2.412 2.417 2.422 2.427 2.432 2.437 2.442 2.447 2.452 2.457 2.462 2.467 2.472
  WLAN encryption modes: WEP40 WEP104 TKIP CCMP
  WLAN authentication modes: open sharedkey wpa-psk wpa-eap
  Module Alias: "pci:v000010ECd00008176sv0000103Csd00001629bc02sc80i00"
  Driver Info #0:
    Driver Status: rtl8192ce is active
    Driver Activation Cmd: "modprobe rtl8192ce"
  Driver Info #1:
    Driver Status: wl is active
    Driver Activation Cmd: "modprobe wl"
  Config Status: cfg=new, avail=yes, need=no, active=unknown
  Attached to: #20 (PCI bridge)
Warning: bad ps syntax, perhaps a bogus '-'? See http://procps.sf.net/faq.html
root 1014 0.0 0.3 237756 5272 ? Ssl 13:33 0:00 NetworkManager
root 3843 0.0 0.0 7272 1544 ? S 13:34 0:00 /sbin/dhclient -d -4 -sf /usr/lib/NetworkManager/nm-dhcp-client.action -pf /var/run/sendsigs.omit.d/network-manager.dhclient-eth0.pid -lf /var/lib/dhcp/dhclient-6ce65bcd-b569-4870-a219-c1bdbb7499cb-eth0.lease -cf /var/run/nm-dhclient-eth0.conf eth0
nobody 4245 0.0 0.0 33028 1504 ? S 13:34 0:00 /usr/sbin/dnsmasq --no-resolv --keep-in-foreground --no-hosts --bind-interfaces --pid-file=/var/run/sendsigs.omit.d/network-manager.dnsmasq.pid --listen-address=127.0.0.1 --conf-file=/var/run/nm-dns-dnsmasq.conf --cache-size=0 --proxy-dnssec --enable-dbus --conf-dir=/etc/NetworkManager/dnsmasq.d
john 10538 0.0 0.0 13592 912 pts/1 S+ 13:45 0:00 egrep --color=auto wpa|icd|etwork
Kernel IP routing table
Destination Gateway Genmask Flags MSS Window irtt Iface
0.0.0.0 10.0.0.1 0.0.0.0 UG 0 0 0 eth0
10.0.0.0 0.0.0.0 255.255.255.0 U 0 0 0 eth0
169.254.0.0 0.0.0.0 255.255.0.0 U 0 0 0 eth0
# Dynamic resolv.conf(5) file for glibc resolver(3) generated by resolvconf(8)
# DO NOT EDIT THIS FILE BY HAND -- YOUR CHANGES WILL BE OVERWRITTEN
nameserver 127.0.0.1
search westell.com
total 90916
7864321 drwxr-xr-x 4 root root 4096 Dec 13 22:57 .
      2 drwxr-xr-x 25 root root 4096 Dec 9 23:43 ..
7864542 -rw-r--r-- 1 root root 1004071 Nov 13 15:03 abi-3.11.0-14-generic
7864324 -rw-r--r-- 1 root root 919604 Aug 14 12:42 abi-3.8.0-29-generic
7864546 -rw-r--r-- 1 root root 919810 Nov 13 13:26 abi-3.8.0-34-generic
7864328 -rw-r--r-- 1 root root 163264 Nov 13 15:03 config-3.11.0-14-generic
7864325 -rw-r--r-- 1 root root 154969 Aug 14 12:42 config-3.8.0-29-generic
7864547 -rw-r--r-- 1 root root 154970 Nov 13 13:26 config-3.8.0-34-generic
7864541 drwxr-xr-x 3 root root 4096 Dec 10 00:28 extlinux
7864322 drwxr-xr-x 3 root root 12288 Dec 26 13:41 grub
7864552 -rw-r--r-- 1 root root 24508898 Dec 13 22:57 initrd.img-3.11.0-14-generic
7864551 -rw-r--r-- 1 root root 16205720 Dec 9 23:47 initrd.img-3.8.0-29-generic
7864330 -rw-r--r-- 1 root root 16210513 Dec 9 23:44 initrd.img-3.8.0-34-generic
7864326 -rw-r--r-- 1 root root 176764 Nov 27 2011 memtest86+.bin
7864327 -rw-r--r-- 1 root root 178944 Nov 27 2011 memtest86+_multiboot.bin
7864543 -rw------- 1 root root 3460138 Nov 13 15:03 System.map-3.11.0-14-generic
7864323 -rw------- 1 root root 3187899 Aug 14 12:42 System.map-3.8.0-29-generic
7864548 -rw------- 1 root root 3188249 Nov 13 13:26 System.map-3.8.0-34-generic
7864544 -rw------- 1 root root 5876288 Nov 13 15:03 vmlinuz-3.11.0-14-generic
7864550 -rw------- 1 root root 5878200 Dec 9 23:45 vmlinuz-3.11.0-14-generic.efi.signed
7864329 -rw-r--r-- 1 root root 5426432 Dec 9 22:23 vmlinuz-3.8.0-29-generic
7864545 -rw------- 1 root root 5426224 Nov 13 13:26 vmlinuz-3.8.0-34-generic
Support status summary of 'john-Presario-CQ57-Notebook-PC':

You have 32 packages (1.5%) supported until October 2013 (18m)
You have 58 packages (2.6%) supported until June 2015 (18m)
You have 1994 packages (90.9%) supported until April 2017 (5y)

You have 0 packages (0.0%) that can not/no-longer be downloaded
You have 110 packages (5.0%) that are unsupported

Run with --show-unsupported, --show-supported or --show-all to see more details
Module Size Used by
btrfs 847481 0
raid6_pq 97812 1 btrfs
zlib_deflate 27110 1 btrfs
xor 21411 1 btrfs
ufs 75149 0
qnx4 13396 0
hfsplus 103436 0
hfs 54780 0
minix 36425 0
ntfs 97537 0
msdos 17332 0
jfs 186549 0
xfs 910266 0
reiserfs 248214 0
ext2 73792 0
bnep 23966 2
rfcomm 74658 0
bluetooth 391564 10 bnep,rfcomm
parport_pc 32866 0
ppdev 17711 0
dm_crypt 23051 0
wl 3070596 0
uvcvideo 82247 0
videobuf2_core 40785 1 uvcvideo
videodev 138443 2 uvcvideo,videobuf2_core
joydev 17613 0
videobuf2_vmalloc 13216 1 uvcvideo
arc4 12573 2
videobuf2_memops 13362 1 videobuf2_vmalloc
lib80211 14352 1 wl
rtl8192ce 58603 0
snd_hda_codec_realtek 56448 1
snd_hda_intel 53038 3
rtl8192c_common 53827 1 rtl8192ce
snd_hda_codec 194727 2 snd_hda_codec_realtek,snd_hda_intel
rtl_pci 27183 1 rtl8192ce
hp_wmi 18202 0
rtlwifi 64035 2 rtl8192ce,rtl_pci
snd_hwdep 13613 1 snd_hda_codec
sparse_keymap 13890 1 hp_wmi

Revision history for this message
Best Mark Rijckenberg (markrijckenberg) said :
#9

Your Terminal output shows the following TWO issues:

ISSUE 1)

0: hp-wifi: Wireless LAN
 Soft blocked: no
 Hard blocked: yes
1: phy0: Wireless LAN
 Soft blocked: no
 Hard blocked: yes

So your wireless card is disabled by a hardware switch, a
special key combination (Fn-F2, etc...), by incorrect BIOS settings for
wireless, or a combination of these factors...

There might also be a BIOS option that allows you to have the wireless
functionality controlled "By application"

Search for the "by application" option in the BIOS and select it (if
possible)....

In the BIOS, verify that wireless is enabled.

Then, in the BIOS, perform a factory reset (in the BIOS).

Hopefully, this will enable the wireless again.

Source: http://askubuntu.com/questions/92968/enable-wireless-adaptors-on-dell-1018-inspiron

Also run the following 2 Terminal commands to try to change the rfkill
state of your wireless chipset:

rfkill unblock all

sudo rfkill unblock all

ISSUE 2)

  Driver Info #0:
    Driver Status: rtl8192ce is active
    Driver Activation Cmd: "modprobe rtl8192ce"
  Driver Info #1:
    Driver Status: wl is active
    Driver Activation Cmd: "modprobe wl"
  Config Status: cfg=new, avail=yes, need=no, active=unknown
  Attached to: #20 (PCI bridge)

So there is a conflict between 2 different wireless drivers: the rtl8192ce and wl drivers

I recommend only blacklisting the wl driver.

Please run the following Terminal command:

gksudo gedit /etc/modprobe.d/blacklist.conf

Using the gedit editor, please add the following configuration line in
the /etc/modprobe.d/blacklist.conf file:

blacklist wl

SAVE the change to the /etc/modprobe.d/blacklist.conf file after
adding the configuration line.

I also suggest copy-pasting and executing the following commands into the Terminal:

sudo apt-get update

sudo apt-get install linux-firmware

sudo apt-get install linux-firmware-nonfree

Then install the newer wireless drivers as explained in this Youtube video:

https://www.youtube.com/watch?v=QFh2EZhUKgs

Then reboot and retest wireless.

Source: https://answers.launchpad.net/ubuntu/+source/gnome-nettool/+question/230466

Revision history for this message
Daryl Hughes (zorw2016) said :
#10

Thanks Mark Rijckenberg, that solved my question.