UNCLAIMED Wireless Network controller [0280]: Realtek Semiconductor Co., Ltd. RTL8188CE 802.11b/g/n WiFi Adapter [10ec:8176] (rev 01) not working on TOSHIBA SATELLITE C870-156 (PSC8AE-02K002EN) in Ubuntu 12.04.2 LTS
Hello,
I have a Toshiba Laptop where the wireless card is not working. Ubuntu is the only install on the PC (not dual boot windows etc). I can't get the wireless network working. I have look around the various common problems but the problem resolutions are quite different & I don't have enough confidence to diagnose the situation here. I've run the commands requested in the Ubuntu Diagnose Wireless Problems page. The results are below,thanks.
michael@
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Reading package lists... Done
Reading package lists... Done
Building dependency tree
Reading state information... Done
grep is already the newest version.
rfkill is already the newest version.
hwinfo is already the newest version.
0 upgraded, 0 newly installed, 0 to remove and 202 not upgraded.
*-network UNCLAIMED
description: Network controller
product: RTL8188CE 802.11b/g/n WiFi Adapter
vendor: Realtek Semiconductor Co., Ltd.
physical id: 0
bus info: pci@0000:02:00.0
version: 01
width: 64 bits
clock: 33MHz
resources: ioport:
*-network
description: Ethernet interface
product: RTL8101E/RTL8102E PCI Express Fast Ethernet controller
vendor: Realtek Semiconductor Co., Ltd.
physical id: 0
bus info: pci@0000:03:00.0
logical name: eth0
version: 05
serial: 4c:72:b9:05:77:33
size: 100Mbit/s
capacity: 100Mbit/s
width: 64 bits
clock: 33MHz
resources: irq:42 ioport:
lo Interface doesn't support scanning.
eth0 Interface doesn't support scanning.
auto lo
iface lo inet loopback
DISTRIB_ID=Ubuntu
DISTRIB_
DISTRIB_
DISTRIB_
02:00.0 Network controller [0280]: Realtek Semiconductor Co., Ltd. RTL8188CE 802.11b/g/n WiFi Adapter [10ec:8176] (rev 01)
Subsystem: Realtek Semiconductor Co., Ltd. Device [10ec:8213]
Kernel modules: rtl8192ce
03:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8101E/RTL8102E PCI Express Fast Ethernet controller [10ec:8136] (rev 05)
Subsystem: Toshiba America Info Systems Device [1179:fb37]
Kernel driver in use: r8169
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 004: ID 04f2:b307 Chicony Electronics Co., Ltd
RUNNING STATE WIFI-HARDWARE WIFI WWAN-HARDWARE WWAN
running connected enabled enabled enabled disabled
H/W path Device Class Description
=======
/0 bus Type2 - Board Product Name1
/0/0 memory 128KiB BIOS
/0/4 processor Intel(R) Pentium(R) CPU B950 @ 2.10GHz
/0/4/9 memory 32KiB L1 cache
/0/4/a memory 256KiB L2 cache
/0/4/b memory 2MiB L3 cache
/0/8 memory 32KiB L1 cache
/0/28 memory 4GiB System Memory
/0/28/0 memory DIMMProject-
/0/28/1 memory 4GiB SODIMM DDR3 Synchronous 1600 MHz (0.6 ns)
/0/100 bridge 2nd Generation Core Processor Family DRAM Controller
/0/100/2 display 2nd Generation Core Processor Family Integrated Graphics Controller
/0/100/14 bus Panther Point USB xHCI Host Controller
/0/100/16 communication Panther Point MEI Controller #1
/0/100/1a bus Panther Point USB Enhanced Host Controller #2
/0/100/1b multimedia Panther Point High Definition Audio Controller
/0/100/1c bridge Panther Point PCI Express Root Port 1
/0/100/1c.1 bridge Panther Point PCI Express Root Port 2
/0/100/1c.1/0 network RTL8188CE 802.11b/g/n WiFi Adapter
/0/100/1c.2 bridge Panther Point PCI Express Root Port 3
/0/100/1c.2/0 eth0 network RTL8101E/RTL8102E PCI Express Fast Ethernet controller
/0/100/1d bus Panther Point USB Enhanced Host Controller #1
/0/100/1f bridge Panther Point LPC Controller
/0/100/1f.2 scsi0 storage Panther Point 6 port SATA Controller [AHCI mode]
/0/100/1f.2/0 /dev/sda disk 320GB TOSHIBA MK3275GS
/0/100/1f.2/0/1 /dev/sda1 volume 294GiB EXT4 volume
/0/100/1f.2/0/2 /dev/sda2 volume 3985MiB Extended partition
/0/100/1f.2/0/2/5 /dev/sda5 volume 3985MiB Linux swap / Solaris partition
/0/100/1f.2/1 /dev/cdrom disk CDDVDW SN-208AB
/0/100/1f.3 bus Panther Point SMBus Controller
/1 power CRB Battery 0
/2 power OEM_Define5
Linux Seal-satellite 3.2.0-39-generic #62-Ubuntu SMP Thu Feb 28 00:28:53 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux
[ 0.000000] No AGP bridge found
[ 0.000000] found SMP MP-table at [ffff8800000fe200] fe200
[ 0.000000] No NUMA configuration found
[ 0.000000] No AGP bridge found
[ 0.374519] ACPI: EC: EC description table is found, configuring boot EC
[ 3.568889] [Firmware Bug]: ACPI: BIOS _OSI(Linux) query ignored
[ 3.642375] ACPI: ACPI Dock Station Driver: 1 docks/bays found
[ 3.642377] HEST: Table not found.
[ 3.648693] pci 0000:02:00.0: [10ec:8176] type 0 class 0x000280
[ 3.648724] pci 0000:02:00.0: reg 10: [io 0x3000-0x30ff]
[ 3.648774] pci 0000:02:00.0: reg 18: [mem 0xc2400000-
[ 3.648926] pci 0000:02:00.0: supports D1 D2
[ 3.648928] pci 0000:02:00.0: PME# supported from D0 D1 D2 D3hot D3cold
[ 3.648936] pci 0000:02:00.0: PME# disabled
[ 3.667978] i2c-core: driver [aat2870] using legacy suspend method
[ 3.667980] i2c-core: driver [aat2870] using legacy resume method
[ 3.668125] usbcore: registered new interface driver usbfs
[ 3.668134] usbcore: registered new interface driver hub
[ 3.668158] usbcore: registered new device driver usb
[ 3.677615] Switching to clocksource hpet
[ 3.685025] pnp: PnP ACPI: found 12 devices
[ 3.753676] input: Lid Switch as /devices/
[ 3.757425] ACPI: Lid Switch [LID]
[ 3.759510] ERST: Table is not found!
[ 3.925254] hub 1-0:1.0: USB hub found
[ 3.945210] hub 2-0:1.0: USB hub found
[ 3.945656] hub 3-0:1.0: USB hub found
[ 3.945849] hub 4-0:1.0: USB hub found
[ 3.957124] usbcore: registered new interface driver libusual
[ 3.969625] BIOS EDD facility v0.16 2004-Jun-25, 0 devices found
[ 4.236696] usb 1-1: new high-speed USB device number 2 using ehci_hcd
[ 4.369397] hub 1-1:1.0: USB hub found
[ 4.480335] usb 2-1: new high-speed USB device number 2 using ehci_hcd
[ 4.613045] hub 2-1:1.0: USB hub found
[ 4.684091] usb 1-1.1: new high-speed USB device number 3 using ehci_hcd
[ 4.723973] Switching to clocksource tsc
[ 4.796583] usbcore: registered new interface driver usb-storage
[ 4.863987] usb 1-1.3: new high-speed USB device number 4 using ehci_hcd
[ 5.291787] r8169 0000:03:00.0: eth0: RTL8105e at 0xffffc9000064c000, 4c:72:b9:05:77:33, XID 00c00000 IRQ 42
[ 5.312722] scsi6 : usb-storage 1-1.1:1.0
[ 5.312803] usbcore: registered new interface driver ums-realtek
[ 5.449603] usb 1-1.1: USB disconnect, device number 3
[ 20.631603] ADDRCONF(
[ 20.689398] lp: driver loaded but no devices found
[ 20.766272] cfg80211: Calling CRDA to update world regulatory domain
[ 20.812516] rtl8192ce 0000:02:00.0: PCI INT A -> GSI 17 (level, low) -> IRQ 17
[ 20.812529] rtl8192ce 0000:02:00.0: setting latency timer to 64
[ 20.874518] EXT4-fs (sda1): re-mounted. Opts: errors=remount-ro
[ 20.922455] uvcvideo: Found UVC 1.00 device TOSHIBA Web Camera - HD (04f2:b307)
[ 20.934176] input: TOSHIBA Web Camera - HD as /devices/
[ 20.935408] usbcore: registered new interface driver uvcvideo
[ 21.065185] rtl8192ce:
[ 21.159625] type=1400 audit(137079105
[ 21.187788] cfg80211: World regulatory domain updated:
[ 21.187791] cfg80211: (start_freq - end_freq @ bandwidth), (max_antenna_gain, max_eirp)
[ 21.187794] cfg80211: (2402000 KHz - 2472000 KHz @ 40000 KHz), (300 mBi, 2000 mBm)
[ 21.187796] cfg80211: (2457000 KHz - 2482000 KHz @ 20000 KHz), (300 mBi, 2000 mBm)
[ 21.187798] cfg80211: (2474000 KHz - 2494000 KHz @ 20000 KHz), (300 mBi, 2000 mBm)
[ 21.187801] cfg80211: (5170000 KHz - 5250000 KHz @ 40000 KHz), (300 mBi, 2000 mBm)
[ 21.187803] cfg80211: (5735000 KHz - 5835000 KHz @ 40000 KHz), (300 mBi, 2000 mBm)
[ 21.254871] rtl8192ce:
[ 21.254876] rtlwifi:
[ 21.254908] rtl8192ce 0000:02:00.0: PCI INT A disabled
[ 21.453474] Console: switching to colour frame buffer device 200x56
[ 21.789451] r8169 0000:03:00.0: eth0: link down
[ 21.789458] r8169 0000:03:00.0: eth0: link down
[ 21.789799] ADDRCONF(
[ 21.790191] ADDRCONF(
[ 22.014648] input: HDA Intel PCH HDMI/DP,pcm=3 as /devices/
[ 22.014828] input: HDA Intel PCH Mic as /devices/
[ 22.014958] input: HDA Intel PCH Headphone as /devices/
[ 23.438732] r8169 0000:03:00.0: eth0: link up
[ 23.439044] ADDRCONF(
[ 34.052193] eth0: no IPv6 routers present
Release Date: 04/24/2012
Manufacturer: TOSHIBA
Product Name: SATELLITE C870-156
Serial Number: 5C355774R
Manufacturer: Type2 - Board Vendor Name1
Product Name: Type2 - Board Product Name1
Serial Number: Type2 - Board Serial Number
Manufacturer: OEM Chassis Manufacturer
Serial Number: OEM Chassis Serial Number
Manufacturer: Intel(R) Corporation
Serial Number: To Be Filled By O.E.M.
Port Type: Serial Port 16550A Compatible
Manufacturer: Empty
Serial Number: Empty
Manufacturer: Samsung
Serial Number: 0037365C
Manufacturer: -Virtual Battery 0-
Manufacture Date: 07/07/2010
Serial Number: Battery 0
Manufacturer: OEM_Define2
Serial Number: OEM_Define3
lo no wireless extensions.
eth0 no wireless extensions.
install snd-rawmidi /sbin/modprobe --ignore-install snd-rawmidi $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-seq-midi ; : ; }
# which ath5k cannot recover. To prevent this condition, stop
blacklist ath_pci
blacklist eth1394
# replaced by p54pci
blacklist prism54
# replaced by b43 and ssb.
blacklist bcm43xx
blacklist uart6850
blacklist twl4030_wdt
[main]
NetworkingEnabl
WirelessEnabled
WWANEnabled=true
WimaxEnabled=true
> hal.1: read hal dataprocess 3036: arguments to dbus_move_error() were incorrect, assertion "(dest) == NULL || !dbus_error_is_set ((dest))" failed in file ../../dbus/
This is normally a bug in some application using the D-Bus library.
libhal.c 3483 : Error unsubscribing to signals, error=The name org.freedesktop.Hal was not provided by any .service files
21: PCI 200.0: 0280 Network controller
[Created at pci.318]
Unique ID: B35A.3AuV1FL2ZIB
Parent ID: qTvu.UuXKJlDg3B8
SysFS ID: /devices/
SysFS BusID: 0000:02:00.0
Hardware Class: network
Model: "Realtek Network controller"
Vendor: pci 0x10ec "Realtek Semiconductor Co., Ltd."
Device: pci 0x8176
SubVendor: pci 0x10ec "Realtek Semiconductor Co., Ltd."
SubDevice: pci 0x8213
Revision: 0x01
I/O Ports: 0x3000-0x3fff (rw)
Memory Range: 0xc2400000-
IRQ: 17 (no events)
Module Alias: "pci:v000010ECd
Driver Info #0:
Driver Status: rtl8192ce is active
Driver Activation Cmd: "modprobe rtl8192ce"
Config Status: cfg=new, avail=yes, need=no, active=unknown
Attached to: #15 (PCI bridge)
22: PCI 300.0: 0200 Ethernet controller
[Created at pci.318]
Unique ID: rBUF.YcnCtcfrf4C
Parent ID: hoOk.WjQqGuS47y8
SysFS ID: /devices/
SysFS BusID: 0000:03:00.0
Hardware Class: network
Model: "Realtek RTL8101E/RTL8102E PCI Express Fast Ethernet controller"
Vendor: pci 0x10ec "Realtek Semiconductor Co., Ltd."
Device: pci 0x8136 "RTL8101E/RTL8102E PCI Express Fast Ethernet controller"
SubVendor: pci 0x1179 "Toshiba America Info Systems"
SubDevice: pci 0xfb37
Revision: 0x05
Driver: "r8169"
Driver Modules: "r8169"
Device File: eth0
I/O Ports: 0x2000-0x2fff (rw)
Memory Range: 0xc0004000-
Memory Range: 0xc0000000-
IRQ: 42 (11185 events)
HW Address: 4c:72:b9:05:77:33
Link detected: yes
Module Alias: "pci:v000010ECd
Driver Info #0:
Driver Status: r8169 is active
Driver Activation Cmd: "modprobe r8169"
Config Status: cfg=new, avail=yes, need=no, active=unknown
Attached to: #16 (PCI bridge)
Warning: bad ps syntax, perhaps a bogus '-'? See http://
root 767 0.0 0.1 237648 5356 ? Ssl 16:16 0:00 NetworkManager
root 1440 0.0 0.0 7264 1556 ? S 16:16 0:00 /sbin/dhclient -d -4 -sf /usr/lib/
nobody 1606 0.0 0.0 33024 1308 ? S 16:16 0:00 /usr/sbin/dnsmasq --no-resolv --keep-
michael 3048 0.0 0.0 13588 896 pts/2 S+ 17:00 0:00 egrep --color=auto wpa|icd|etwork
Kernel IP routing table
Destination Gateway Genmask Flags MSS Window irtt Iface
0.0.0.0 192.168.0.1 0.0.0.0 UG 0 0 0 eth0
169.254.0.0 0.0.0.0 255.255.0.0 U 0 0 0 eth0
192.168.0.0 0.0.0.0 255.255.255.0 U 0 0 0 eth0
# Dynamic resolv.conf(5) file for glibc resolver(3) generated by resolvconf(8)
# DO NOT EDIT THIS FILE BY HAND -- YOUR CHANGES WILL BE OVERWRITTEN
nameserver 127.0.0.1
total 67744
16777217 drwxr-xr-x 3 root root 4096 Mar 20 16:50 .
2 drwxr-xr-x 24 root root 4096 Mar 20 07:04 ..
16777220 -rw-r--r-- 1 root root 791023 Apr 11 2012 abi-3.2.
16777440 -rw-r--r-- 1 root root 792830 Feb 19 12:58 abi-3.2.
16777444 -rw-r--r-- 1 root root 792830 Feb 28 01:09 abi-3.2.
16777221 -rw-r--r-- 1 root root 140279 Apr 11 2012 config-
16777439 -rw-r--r-- 1 root root 140488 Feb 19 12:58 config-
16777446 -rw-r--r-- 1 root root 140488 Feb 28 01:09 config-
16777218 drwxr-xr-x 3 root root 12288 Mar 20 07:05 grub
16777441 -rw-r--r-- 1 root root 14180696 Mar 9 20:30 initrd.
16777442 -rw-r--r-- 1 root root 14203947 Mar 9 20:39 initrd.
16777447 -rw-r--r-- 1 root root 14203448 Mar 20 16:50 initrd.
16777222 -rw-r--r-- 1 root root 176764 Nov 27 2011 memtest86+.bin
16777223 -rw-r--r-- 1 root root 178944 Nov 27 2011 memtest86+
16777219 -rw------- 1 root root 2884358 Apr 11 2012 System.
16777226 -rw------- 1 root root 2887333 Feb 19 12:58 System.
16777445 -rw------- 1 root root 2888361 Feb 28 01:09 System.
16777225 -rw-r--r-- 1 root root 4965840 Apr 25 2012 vmlinuz-
16777438 -rw------- 1 root root 4968592 Feb 19 12:58 vmlinuz-
16777437 -rw------- 1 root root 4971472 Feb 28 01:09 vmlinuz-
Module Size Used by
snd_hda_codec_hdmi 32474 1
snd_hda_
joydev 17693 0
sparse_keymap 13890 0
parport_pc 32866 0
ppdev 17113 0
bnep 18281 2
rfcomm 47604 0
bluetooth 180153 10 bnep,rfcomm
snd_hda_intel 33719 3
snd_hda_codec 127706 3 snd_hda_
snd_hwdep 17764 1 snd_hda_codec
snd_pcm 97275 3 snd_hda_
snd_seq_midi 13324 0
snd_rawmidi 30748 1 snd_seq_midi
snd_seq_midi_event 14899 1 snd_seq_midi
snd_seq 61929 2 snd_seq_
uvcvideo 72627 0
videodev 98259 1 uvcvideo
v4l2_compat_ioctl32 17128 1 videodev
snd_timer 29990 2 snd_pcm,snd_seq
psmouse 97485 0
snd_seq_device 14540 3 snd_seq_
serio_raw 13211 0
rtl8192ce 84872 0
rtl8192c_common 75767 1 rtl8192ce
rtlwifi 111245 1 rtl8192ce
mac80211 506862 3 rtl8192ce,
i915 477626 3
snd 79041 16 snd_hda_
drm_kms_helper 46978 1 i915
wmi 19256 0
cfg80211 205774 2 rtlwifi,mac80211
mac_hid 13253 0
drm 241971 4 i915,drm_kms_helper
soundcore 15091 1 snd
snd_page_alloc 18529 2 snd_hda_
i2c_algo_bit 13423 1 i915
mei 41616 0
video 19651 1 i915
lp 17799 0
parport 46562 3 parport_pc,ppdev,lp
r8169 62154 0
ums_realtek 18248 0
usb_storage 49243 1 ums_realtek
michael@
thanks
Question information
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