After LTS upgrade 12.04 can not access internet

Asked by Nigel Hollick

Just upgraded from 11.10 to 12.04 lts. Download and installation worked fine until reboot. Now my internet connection will not connect. Am running a dual boot system with win 7 on a seperate drive. The net connection is fine on the win 7 side.

Have read some of the tech answer postings but am still adrift. I am not an expert user.

Ran the following in terminal

sudo lshw -C network; lsb_release -a; uname -a

ngel@Elk:~$ sudo lshw -C network; lsb_release -a; uname -a
[sudo] password for ngel:
  *-network
       description: Ethernet interface
       product: 88E8056 PCI-E Gigabit Ethernet Controller
       vendor: Marvell Technology Group Ltd.
       physical id: 0
       bus info: pci@0000:03:00.0
       logical name: eth0
       version: 12
       serial: 00:19:21:e7:cd:89
       capacity: 1Gbit/s
       width: 64 bits
       clock: 33MHz
       capabilities: pm vpd msi pciexpress bus_master cap_list rom ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation
       configuration: autonegotiation=on broadcast=yes driver=sky2 driverversion=1.30 firmware=N/A latency=0 link=no multicast=yes port=twisted pair
       resources: irq:43 memory:fddfc000-fddfffff ioport:ac00(size=256) memory:fdc00000-fdc1ffff
  *-network
       description: Wireless interface
       physical id: 1
       bus info: usb@2:2
       logical name: wlan0
       serial: 00:17:3f:10:4b:56
       capabilities: ethernet physical wireless
       configuration: broadcast=yes driver=rt73usb driverversion=3.2.0-24-generic firmware=1.7 ip=192.168.6.32 link=yes multicast=yes wireless=IEEE 802.11bg
LSB Version: core-2.0-amd64:core-2.0-noarch:core-3.0-amd64:core-3.0-noarch:core-3.1-amd64:core-3.1-noarch:core-3.2-amd64:core-3.2-noarch:core-4.0-amd64:core-4.0-noarch
Distributor ID: Ubuntu
Description: Ubuntu 12.04 LTS
Release: 12.04
Codename: precise
Linux Elk 3.2.0-24-generic #37-Ubuntu SMP Wed Apr 25 08:43:22 UTC 2012 x86_64 x86_64 x86_64 GNU/Linux

Using a Belkin wireless G plus mimo USB network adapter

Question information

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For:
Ubuntu gnome-nettool Edit question
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Solved by:
Rajeev Nandal
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Best Rajeev Nandal (r-nandal-1983) said :
#1

What I get from this is that your wvdial package is uninstalled during upgrade. You can manually download it from here..
http://www.ubuntuupdates.org/package/core/precise/main/base/wvdial
or
Fire this command in terminal if you still able to connect to internet somehow...
sudo apt-get install wvdial

if you download .deb package you can install it via this command
dpkg -i wvdial_1.61-4build1_i386.deb

After install your internet should work fine.

Revision history for this message
Nigel Hollick (nigelhollick) said :
#2

Thank you very much Rajeev. Everything now perfect and all updates installed and net works at a frighteningly great pace. For the UK that is.

Revision history for this message
Nigel Hollick (nigelhollick) said :
#3

Sorry Rajeev but installing a dial up connection package did not work for my USB wireless connection. What is very strange is that i appear to get sporadic fast connection for a short time then it drops to nothing.

Revision history for this message
Rajeev Nandal (r-nandal-1983) said :
#4

Sorry for late reply, Nigel I am working to resolve this problem. Tell me, you connect to your device via gui interface or you connect it by wvdial(by creating wvdial.conf in /etc/wvdial.conf).

Revision history for this message
Nigel Hollick (nigelhollick) said :
#5

Hi Rajeev.

I connect through a GUI using the IPV 4 Edit connections box. I have always
avoided using automaticDHCP as it asigns a new address every time so use
manual and create a connection using
192.168.6.32,255.255.255.0,192.168.6.1, and for primary DNS 192.168.6.1. I
am on a communal network run by the rmanager of the building who has set up
a wireless router network throughout the building with wpa2 and a password.
It has always worked very well before with 11.10 and the win7 side still
works very well. I get a "connected" message but the data does not get
through using Firefox or Chrome browsers. The download manager works
sometimes but the package manager never works. I have noticed that there
are other similar questions on launchpad which all seem to be X64 and win 7
x64 dual boot on a seperate drive. It is not clear to me if these are real
indicators or not but do suspect that x64 Ubuntu 12.04 may be an issue,
possibly a bug. The other thought i have is that the gui is not updating
the system properly but I do not know how to edit/make the changes in
Terminal.

Regards and thank you for responding.

Nigel

On 5 May 2012 09:35, Rajeev Nandal <email address hidden>wrote:

> Your question #195642 on gnome-nettool in Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/gnome-nettool/+question/195642
>
> Status: Open => Needs information
>
> Rajeev Nandal requested more information:
> Sorry for late reply, Nigel I am working to resolve this problem. Tell
> me, you connect to your device via gui interface or you connect it by
> wvdial(by creating wvdial.conf in /etc/wvdial.conf).
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https://answers.launchpad.net/ubuntu/+source/gnome-nettool/+question/195642
>
> You received this question notification because you asked the question.
>

Revision history for this message
Nigel Hollick (nigelhollick) said :
#6

This was solved by uninstalling X64 version and installing i386 version which has nothing to do with the answer I was given above

Revision history for this message
Nigel Hollick (nigelhollick) said :
#7

Thanks Rajeev Nandal, that solved my question.

Revision history for this message
Nigel Hollick (nigelhollick) said :
#8

There appears to be a bug in the x64 version of the GUI for internet access