Can not sign into the Internet

please open terminal by pressing CTRL+ALT+T and copy and paste this command in, press enter, and paste the output here for review.

nm-tool && lsb_release -a && uname -a && sudo lshw -C network && sudo iwconfig

please note that this command will ask for your password and that it will not show up on the screen in terminal as you type it, this is normal, just type your password in and press enter.

https://help.ubuntu.com/community/WifiDocs/WirelessTroubleShootingGuide

Hi,

Please first connect your wired network adapter to the wireless router using an ethernet cable (also known as a LAN cable).

In order to gather essential troubleshooting information about your wireless card, please follow this procedure:

Step 1:

If you are using the Gnome interface, open the Terminal console via "Applications->Accessories->Terminal"

If you are using the Unity interface, the easiest way to open the Terminal is to use the 'search' function on the dash. Or you can click on the 'More Apps' button, click on the 'See more results' by the installed section, and find it in that list of applications. A third way, available after you click on the 'More Apps' button, is to go to the search bar, and see that the far right end of it says 'All Applications'. You then click on that, and you'll see the full list. Then you can go to Accessories > Terminal after that.

So the methods in Unity are:
Dash > Search for Terminal
Dash > More Apps > 'See More Results' > Terminal
Dash > More Apps > Accessories > Terminal

Step 2: Please copy-paste the following command from https://help.ubuntu.com/community/WirelessTroubleshootingProcedure in Firefox into the Linux Terminal. Do NOT copy-paste from the Email message into the Terminal, as that will only copy PART of the command. The command STARTS with the word sudo and ENDS with the word lsmod. So please copy-paste the ENTIRE command below from Firefox into a Terminal, press <enter>, then enter password when sudo asks for password, then press enter again.

Tip: If you have a wheel mouse or 3 button mouse you do not need to type commands into the Terminal. Highlight the command written on the page. Move your cursor anywhere in the Terminal and press the wheel or middle button. Automatic Copy and paste! No spelling mistakes! No Typos! No other errors!

sudo apt-get update; sudo apt-get install hwinfo grep rfkill; sudo lshw -C network; rfkill list; sudo iwlist scanning; cat /etc/network/interfaces; cat /etc/lsb-release; lspci -nn; lsusb; sudo lshw -short; uname -a; dmesg | egrep 'acx|at76|ath|b43|bcm|brcm|CX|eth|ipw|ireless|irmware|isl|lbtf|orinoco|ndiswrapper|NPE|ound|p54|prism|rtl|rt2|rt3|rt5|rt6|rt7|usb|witch|wl';sudo dmidecode|egrep 'anufact|roduct|erial|elease'; iwconfig; cat /etc/modprobe.d/* | egrep 'acx|at76|ath|b43|bcm|brcm|CX|eth|ipw|irmware|isl|lbtf|orinoco|ndiswrapper|NPE|p54|prism|rtl|rt2|rt3|rt6|rt7|wmi|witch|wl'; cat /var/lib/NetworkManager/NetworkManager.state; sudo hwinfo --netcard ; ps -aux|egrep 'wpa|icd|etwork'; sudo lsmod

Step 3: Please post results (copy/paste terminal output) on this thread. The troubleshooters here need to see the full Terminal output from running the above command.

Step 4: Please also specify the exact model and make of your PC (if known) on this thread

Regards,

Mark

I inputted the command as the first suggestion stated. The results were:
NetworkManager Tool

State: disconnected
Type: 802.11WiFi
Driver: wl
State: unavailable
Default: no
HW address: 00:23:4E:13:67:BB

Capabilities:

Wireless Properties
   WEP Encryption: yes
   WPA Encryption: yes
   WPA2 Encryption yes

lsb release-a command not found

I am using an HP mini 1010 if that helps. And again this worked great in the prior release.

hey paul, thanks for that information

please copy and paste this command into terminal.
nm-tool && lsb_release -a && uname -a && sudo lshw -C network && sudo iwconfig

highlight that entire line, right click and choose copy, then right click in terminal and select paste. then press enter to run the command. The command you posted "lsb release-a" is incorrect. If you copy and paste the entire command it will provided the needed details to further assist you.

Again, please note that this command will ask for your password and that it will not show up on the screen in terminal as you type it, this is normal, just type your password in and press enter.

Its not possible to cut paste the commands as I am using two different devices. I can not access the net with the HP minin to get to the email.
Anyway I did re-enter the command, hopefully correct this time. Here are the results

Type: 802.11 WiFi
Driver: wl
State: Disconnected
Default: no
HW Address: 00:23:4E:13:67:BB

Capabilities:

Wireless Properties:
   WEP Encryption: yes
   WPA Encryption: yes
   WPA2 Encryption: yes

Wireless Access Points:
   GAMEBOYS infra, E0:91:F5:6C:A7:76, Freq 2412 MHz, Rate 0 Mb/s, Strength 100 WPA2

No LSB modules are available.
Distributor ID: Ubuntu 11.04
Release: 11.04
Codename: natty
physical id : 0
bus info: pci@0000:01:00.0
logical name: eth1
version : 01
width: 64 bits
clock 33MHz
capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless
configuration: bradcast=yes driver=wl0 driver version=5.100.82.38 latency=0 multicast=yes wireless=IEEE 802.11bg
   resources: irq:16 memory:feafc000-feafffff
lo no wireless extensions

eth1 IEEE 80211bg ESSID: " "
               Mode: Managed Frequency:2.412 GHz Access Point: Not-Associated
               Bit Rate: 54Mb/s Tx-Power:24 dBm
               Retry min limit:7 RTS thr:off Fragment thr:off
               Power Management:off
               Link Quality=5/5 Signal level=0 dBm Noise level=0 dBm
               Rx invalid nwid:0 Rx invalid crypt:0 Rx invalid frag:0
               Tx excessive retries:0 Invalid misc:0 <issed beacon:0

Hopefully I recoreded thes properly, Thanks
Paul Novak

________________________________________
From: <email address hidden> [<email address hidden>] On Behalf Of Nathan Heafner [<email address hidden>]
Sent: Saturday, January 07, 2012 5:25 PM
To: Novak, Paul
Subject: Re: [Question #183993]: Can not sign into the Internet

Your question #183993 on gnome-nettool in Ubuntu changed:
https://answers.launchpad.net/ubuntu/+source/gnome-nettool/+question/183993

    Status: Open => Needs information

Nathan Heafner requested more information:
hey paul, thanks for that information

please copy and paste this command into terminal.
nm-tool && lsb_release -a && uname -a && sudo lshw -C network && sudo iwconfig

highlight that entire line, right click and choose copy, then right
click in terminal and select paste. then press enter to run the command.
The command you posted "lsb release-a" is incorrect. If you copy and
paste the entire command it will provided the needed details to further
assist you.

Again, please note that this command will ask for your password and that
it will not show up on the screen in terminal as you type it, this is
normal, just type your password in and press enter.

--
To answer this request for more information, you can either reply to
this email or enter your reply at the following page:
https://answers.launchpad.net/ubuntu/+source/gnome-nettool/+question/183993

You received this question notification because you asked the question.

Results form the latest command input

Type: 802.11 WiFi
Driver: wl
State: Disconnected
Default: no
HW Address: 00:23:4E:13:67:BB

Capabilities:

Wireless Properties:
   WEP Encryption: yes
   WPA Encryption: yes
   WPA2 Encryption: yes

Wireless Access Points:
   GAMEBOYS infra, E0:91:F5:6C:A7:76, Freq 2412 MHz, Rate 0 Mb/s, Strength 100 WPA2

No LSB modules are available.
Distributor ID: Ubuntu 11.04
Release: 11.04
Codename: natty
physical id : 0
bus info: pci@0000:01:00.0
logical name: eth1
version : 01
width: 64 bits
clock 33MHz
capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless
configuration: bradcast=yes driver=wl0 driver version=5.100.82.38 latency=0 multicast=yes wireless=IEEE 802.11bg
   resources: irq:16 memory:feafc000-feafffff
lo no wireless extensions

eth1 IEEE 80211bg ESSID: " "
               Mode: Managed Frequency:2.412 GHz Access Point: Not-Associated
               Bit Rate: 54Mb/s Tx-Power:24 dBm
               Retry min limit:7 RTS thr:off Fragment thr:off
               Power Management:off
               Link Quality=5/5 Signal level=0 dBm Noise level=0 dBm
               Rx invalid nwid:0 Rx invalid crypt:0 Rx invalid frag:0
               Tx excessive retries:0 Invalid misc:0 <issed beacon:0

Hopefully I recoreded thes properly, Thanks
Paul Novak

I solved this problem by loading the prior version (10.04) from a USB drive. Upon loading the release allowed me to download and install a wireless driver with a pull down option , which I did. Then I rebooted the netbook with the new release and I was able to access the NET. I suggest that the new release also include the option to download the wireless driver as the old release di.