Wireless internet not working on Lenovo V570.
I recently installed Ubuntu 11.04 unity on my Lenovo V570 laptop. Wireless does not seen to work. Can anybody help me figure how to get it going?
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#1 |
Look at the top right corner of your screen.
You should see a symbol to the left of the speaker that looks like 1/4 of a pie.
Click on that symbol and you should see your wireless network.
Click on that and then follow the prompts.
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#2 |
Hi,
Please first connect your wired network adapter to the wireless router using an ethernet cable (also known as a LAN cable).
In order to gather essential troubleshooting information about your wireless card, please follow this procedure:
Step 1:
If you are using the Gnome interface, open the Terminal console via "Applications-
If you are using the Unity interface, the easiest way to open the Terminal is to use the 'search' function on the dash. Or you can click on the 'More Apps' button, click on the 'See more results' by the installed section, and find it in that list of applications. A third way, available after you click on the 'More Apps' button, is to go to the search bar, and see that the far right end of it says 'All Applications'. You then click on that, and you'll see the full list. Then you can go to Accessories > Terminal after that.
So the methods in Unity are:
Dash > Search for Terminal
Dash > More Apps > 'See More Results' > Terminal
Dash > More Apps > Accessories > Terminal
Step 2: Please copy-paste the following command from https:/
Tip: If you have a wheel mouse or 3 button mouse you do not need to type commands into the Terminal. Highlight the command written on the page. Move your cursor anywhere in the Terminal and press the wheel or middle button. Automatic Copy and paste! No spelling mistakes! No Typos! No other errors!
sudo apt-get update; sudo apt-get install hwinfo grep; sudo lshw -C network; rfkill list; sudo iwlist scanning; cat /etc/network/
Step 3: Please post results (copy/paste terminal output) on this thread. The troubleshooters here need to see the full Terminal output from running the above command.
Regards,
Mark
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#3 |
Not Daniel, but I have the exact same problem and figured I could assist in keeping the flow of things due to following Mark's instructions. As a couple additional notes for this, wireless does not work on windows either, troubleshoot says that the wireless switch on the front of the computer is off. Which it's not, and fn+f5 does nothing, anyways, on with posting the results of terminal.
ubuntu@ubuntu:~$ sudo apt-get update; sudo apt-get install hwinfo grep; sudo lshw -C network; rfkill list; sudo iwlist scanning; cat /etc/network/
Ign cdrom://Ubuntu 11.04 _Natty Narwhal_ - Release amd64 (20110427.1) natty InRelease
Err http://
Err http://
Err http://
Err http://
Could not resolve 'archive.
Err http://
Could not resolve 'security.
Err http://
Could not resolve 'archive.
Ign cdrom://Ubuntu 11.04 _Natty Narwhal_ - Release amd64 (20110427.1) natty/main TranslationIndex
Ign cdrom://Ubuntu 11.04 _Natty Narwhal_ - Release amd64 (20110427.1) natty/restricted TranslationIndex
Ign cdrom://Ubuntu 11.04 _Natty Narwhal_ - Release amd64 (20110427.1) natty/main Translation-en_US
Ign cdrom://Ubuntu 11.04 _Natty Narwhal_ - Release amd64 (20110427.1) natty/main Translation-en
Ign cdrom://Ubuntu 11.04 _Natty Narwhal_ - Release amd64 (20110427.1) natty/restricted Translation-en_US
Ign cdrom://Ubuntu 11.04 _Natty Narwhal_ - Release amd64 (20110427.1) natty/restricted Translation-en
Reading package lists... Done
W: Failed to fetch http://
W: Failed to fetch http://
W: Failed to fetch http://
W: Failed to fetch http://
W: Failed to fetch http://
W: Failed to fetch http://
W: Some index files failed to download. They have been ignored, or old ones used instead.
Reading package lists... Done
Building dependency tree
Reading state information... Done
E: Unable to locate package hwinfo
*-network DISABLED
description: Wireless interface
product: Centrino Wireless-N + WiMAX 6150
vendor: Intel Corporation
physical id: 0
bus info: pci@0000:02:00.0
logical name: wlan0
version: 67
serial: 40:25:c2:31:e3:b0
width: 64 bits
clock: 33MHz
resources: irq:43 memory:
*-network
description: Ethernet interface
product: RTL8111/8168B PCI Express Gigabit Ethernet controller
vendor: Realtek Semiconductor Co., Ltd.
physical id: 0
bus info: pci@0000:03:00.0
logical name: eth0
version: 06
serial: f0:de:f1:6b:b0:56
size: 10Mbit/s
capacity: 1Gbit/s
width: 64 bits
clock: 33MHz
resources: irq:40 ioport:
0: acer-wireless: Wireless LAN
Soft blocked: yes
Hard blocked: no
1: ideapad_wlan: Wireless LAN
Soft blocked: yes
Hard blocked: no
2: phy0: Wireless LAN
Soft blocked: yes
Hard blocked: yes
lo Interface doesn't support scanning.
eth0 Interface doesn't support scanning.
wlan0 Interface doesn't support scanning : Network is down
auto lo
iface lo inet loopback
DISTRIB_ID=Ubuntu
DISTRIB_
DISTRIB_
DISTRIB_
00:00.0 Host bridge [0600]: Intel Corporation 2nd Generation Core Processor Family DRAM Controller [8086:0104] (rev 09)
00:02.0 VGA compatible controller [0300]: Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller [8086:0116] (rev 09)
00:16.0 Communication controller [0780]: Intel Corporation 6 Series Chipset Family MEI Controller #1 [8086:1c3a] (rev 04)
00:1a.0 USB Controller [0c03]: Intel Corporation 6 Series Chipset Family USB Enhanced Host Controller #2 [8086:1c2d] (rev 05)
00:1b.0 Audio device [0403]: Intel Corporation 6 Series Chipset Family High Definition Audio Controller [8086:1c20] (rev 05)
00:1c.0 PCI bridge [0604]: Intel Corporation 6 Series Chipset Family PCI Express Root Port 1 [8086:1c10] (rev b5)
00:1c.1 PCI bridge [0604]: Intel Corporation 6 Series Chipset Family PCI Express Root Port 2 [8086:1c12] (rev b5)
00:1c.3 PCI bridge [0604]: Intel Corporation 6 Series Chipset Family PCI Express Root Port 4 [8086:1c16] (rev b5)
00:1d.0 USB Controller [0c03]: Intel Corporation 6 Series Chipset Family USB Enhanced Host Controller #1 [8086:1c26] (rev 05)
00:1f.0 ISA bridge [0601]: Intel Corporation HM65 Express Chipset Family LPC Controller [8086:1c49] (rev 05)
00:1f.2 SATA controller [0106]: Intel Corporation 6 Series Chipset Family 6 port SATA AHCI Controller [8086:1c03] (rev 05)
00:1f.3 SMBus [0c05]: Intel Corporation 6 Series Chipset Family SMBus Controller [8086:1c22] (rev 05)
02:00.0 Network controller [0280]: Intel Corporation Centrino Wireless-N + WiMAX 6150 [8086:0886] (rev 67)
03:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express Gigabit Ethernet controller [10ec:8168] (rev 06)
Bus 002 Device 005: ID 0bda:0139 Realtek Semiconductor Corp.
Bus 002 Device 004: ID 1c7a:0603 LighTuning Technology Inc.
Bus 002 Device 003: ID 04d9:048e Holtek Semiconductor, Inc. Optical Mouse
Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 005: ID 0bda:58ea Realtek Semiconductor Corp.
Bus 001 Device 004: ID 8087:07d7 Intel Corp.
Bus 001 Device 003: ID 0781:5530 SanDisk Corp.
Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
H/W path Device Class Description
=======
/0 bus Emerald Lake
/0/0 memory 128KiB BIOS
/0/30 processor Intel(R) Core(TM) i5-2410M CPU @ 2
/0/30/31 memory 64KiB L1 cache
/0/30/32 memory 256KiB L2 cache
/0/30/33 memory 3MiB L3 cache
/0/34 memory 6GiB System Memory
/0/34/0 memory 4GiB SODIMM DDR3 Synchronous 1333
/0/34/1 memory DIMM [empty]
/0/34/2 memory 2GiB SODIMM DDR3 Synchronous 1333
/0/34/3 memory DIMM [empty]
/0/100 bridge 2nd Generation Core Processor Fami
/0/100/2 display 2nd Generation Core Processor Fami
/0/100/16 communication 6 Series Chipset Family MEI Contro
/0/100/1a bus 6 Series Chipset Family USB Enhanc
/0/100/1b multimedia 6 Series Chipset Family High Defin
/0/100/1c bridge 6 Series Chipset Family PCI Expres
/0/100/1c.1 bridge 6 Series Chipset Family PCI Expres
/0/100/1c.1/0 wlan0 network Centrino Wireless-N + WiMAX 6150
/0/100/1c.3 bridge 6 Series Chipset Family PCI Expres
/0/100/1c.3/0 eth0 network RTL8111/8168B PCI Express Gigabit
/0/100/1d bus 6 Series Chipset Family USB Enhanc
/0/100/1f bridge HM65 Express Chipset Family LPC Co
/0/100/1f.2 scsi0 storage 6 Series Chipset Family 6 port SAT
/0/100/1f.2/0 /dev/sda disk 640GB TOSHIBA MK6465GS
/0/100/1f.2/0/1 /dev/sda1 volume 200MiB Windows NTFS volume
/0/100/1f.2/0/2 /dev/sda2 volume 552GiB Windows NTFS volume
/0/100/1f.2/0/3 /dev/sda3 volume 28GiB Extended partition
/0/100/1f.2/0/3/5 /dev/sda5 volume 28GiB HPFS/NTFS partition
/0/100/1f.2/0/4 /dev/sda4 volume 14GiB Windows NTFS volume
/0/100/1f.2/1 /dev/cdrom disk DVD A DS8A5SH
/0/100/1f.2/1/0 /dev/cdrom disk
/0/100/1f.3 bus 6 Series Chipset Family SMBus Cont
/0/1 scsi6 storage
/0/1/0.0.0 /dev/sdb disk 2001MB SCSI Disk
/0/1/0.0.0/1 /dev/sdb1 volume 1908MiB Windows FAT volume
/1 power Smart Battery
/2 power TBD by ODM
Linux ubuntu 2.6.38-8-generic #42-Ubuntu SMP Mon Apr 11 03:31:24 UTC 2011 x86_64 x86_64 x86_64 GNU/Linux
[ 0.000000] No AGP bridge found
[ 0.000000] No NUMA configuration found
[ 0.000000] No AGP bridge found
[ 3.496417] [Firmware Bug]: ACPI: BIOS _OSI(Linux) query ignored
[ 3.666288] ACPI: No dock devices found.
[ 3.666289] HEST: Table not found.
[ 3.709602] usbcore: registered new interface driver usbfs
[ 3.709610] usbcore: registered new interface driver hub
[ 3.709629] usbcore: registered new device driver usb
[ 3.712063] Switching to clocksource hpet
[ 3.716042] Switched to NOHz mode on CPU #0
[ 3.716116] Switched to NOHz mode on CPU #3
[ 3.716121] Switched to NOHz mode on CPU #2
[ 3.716128] Switched to NOHz mode on CPU #1
[ 3.718491] pnp: PnP ACPI: found 12 devices
[ 3.812307] input: Lid Switch as /devices/
[ 3.981950] ACPI: Lid Switch [LID0]
[ 4.025224] ERST: Table is not found!
[ 4.036332] i2c-core: driver [adp5520] using legacy suspend method
[ 4.036334] i2c-core: driver [adp5520] using legacy resume method
[ 4.062084] hub 1-0:1.0: USB hub found
[ 4.082057] hub 2-0:1.0: USB hub found
[ 4.084903] device-mapper: multipath: version 1.2.0 loaded
[ 4.084906] device-mapper: multipath round-robin: version 1.0.0 loaded
[ 4.086980] BIOS EDD facility v0.16 2004-Jun-25, 0 devices found
[ 4.144618] r8169 0000:03:00.0: eth0: RTL8168b/8111b at 0xffffc900017d0000, f0:de:f1:6b:b0:56, XID 0c200000 IRQ 40
[ 4.381809] usb 1-1: new high speed USB device using ehci_hcd and address 2
[ 4.516853] Console: switching to colour frame buffer device 170x48
[ 4.532332] hub 1-1:1.0: USB hub found
[ 4.651735] usb 2-1: new high speed USB device using ehci_hcd and address 2
[ 4.721675] Switching to clocksource tsc
[ 4.802195] hub 2-1:1.0: USB hub found
[ 4.881708] usb 1-1.1: new high speed USB device using ehci_hcd and address 3
[ 4.996689] usbcore: registered new interface driver uas
[ 5.071601] usb 1-1.4: new high speed USB device using ehci_hcd and address 4
[ 5.261511] usb 1-1.5: new high speed USB device using ehci_hcd and address 5
[ 5.581468] usb 2-1.2: new low speed USB device using ehci_hcd and address 3
[ 5.781247] usb 2-1.3: new full speed USB device using ehci_hcd and address 4
[ 5.971108] usb 2-1.6: new high speed USB device using ehci_hcd and address 5
[ 6.099101] scsi6 : usb-storage 1-1.1:1.0
[ 6.099709] usbcore: registered new interface driver usb-storage
[ 6.113672] input: HID 04d9:048e as /devices/
[ 6.113776] generic-usb 0003:04D9:
[ 6.113791] usbcore: registered new interface driver usbhid
[ 6.113792] usbhid: USB HID core driver
[ 121.162820] uvcvideo: Found UVC 1.00 device Lenovo easy camera (0bda:58ea)
[ 121.170488] input: Lenovo easy camera as /devices/
[ 121.170583] usbcore: registered new interface driver uvcvideo
[ 125.106772] iwlagn: Intel(R) Wireless WiFi Link AGN driver for Linux, in-tree:
[ 125.106774] iwlagn: Copyright(c) 2003-2010 Intel Corporation
[ 125.106872] iwlagn 0000:02:00.0: PCI INT A -> GSI 17 (level, low) -> IRQ 17
[ 125.106925] iwlagn 0000:02:00.0: setting latency timer to 64
[ 125.107006] iwlagn 0000:02:00.0: Detected Intel(R) Centrino(R) Wireless-N + WiMAX 6150 BGN, REV=0x84
[ 125.117663] iwlagn 0000:02:00.0: device EEPROM VER=0x557, CALIB=0x6
[ 125.117665] iwlagn 0000:02:00.0: Device SKU: 0X9
[ 125.117666] iwlagn 0000:02:00.0: Valid Tx ant: 0X1, Valid Rx ant: 0X3
[ 125.117678] iwlagn 0000:02:00.0: Tunable channels: 13 802.11bg, 0 802.11a channels
[ 125.117958] iwlagn 0000:02:00.0: irq 43 for MSI/MSI-X
[ 128.653214] iwlagn 0000:02:00.0: loaded firmware version 41.28.5.1 build 33926
[ 129.540063] ieee80211 phy0: Selected rate control algorithm 'iwl-agn-rs'
[ 131.007861] r8169 0000:03:00.0: eth0: link down
[ 131.008327] ADDRCONF(
[ 134.069925] input: HDA Intel PCH Mic as /devices/
[ 134.069998] input: HDA Intel PCH Headphone as /devices/
[ 146.557122] lp: driver loaded but no devices found
Manufacturer: LENOVO
Product Name: 1066A9U
Manufacturer: LENOVO
Product Name: Emerald Lake
Manufacturer: LENOVO
Manufacturer: Intel Corp.
Manufacture Date: 2008
Manufacturer: TBD by ODM
Manufacturer: Intel(R) Corporation
Manufacturer: Samsung
Manufacturer: Not Specified
Manufacturer: Samsung
Manufacturer: Not Specified
lo no wireless extensions.
eth0 no wireless extensions.
wlan0 IEEE 802.11bgn ESSID:off/any
Retry long limit:7 RTS thr:off Fragment thr:off
Power Management:off
install snd-rawmidi /sbin/modprobe --ignore-install snd-rawmidi $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-seq-midi ; : ; }
# which ath5k cannot recover. To prevent this condition, stop
blacklist ath_pci
blacklist eth1394
# replaced by p54pci
blacklist prism54
# replaced by b43 and ssb.
blacklist bcm43xx
blacklist uart6850
blacklist twl4030_wdt
[main]
NetworkingEnabl
WirelessEnabled
WWANEnabled=true
sudo: hwinfo: command not found
Warning: bad ps syntax, perhaps a bogus '-'? See http://
root 1689 0.0 0.0 150040 4724 ? Ssl 08:59 0:00 NetworkManager
ubuntu 3950 0.0 0.0 13128 1040 pts/0 S+ 09:07 0:00 egrep --color=auto icd|etwork
Module Size Used by
parport_pc 36959 0
binfmt_misc 17565 1
ppdev 17113 0
lp 17825 0
dm_crypt 22993 0
parport 46458 3 parport_pc,ppdev,lp
snd_hda_codec_hdmi 28103 1
snd_hda_
snd_hda_intel 33211 2
snd_hda_codec 103804 3 snd_hda_
snd_hwdep 13604 1 snd_hda_codec
snd_pcm 96625 3 snd_hda_
snd_seq_midi 13324 0
arc4 12529 2
snd_rawmidi 30486 1 snd_seq_midi
snd_seq_midi_event 14899 1 snd_seq_midi
snd_seq 61621 2 snd_seq_
snd_timer 29602 2 snd_pcm,snd_seq
snd_seq_device 14462 3 snd_seq_
iwlagn 333500 0
snd 67382 14 snd_hda_
iwlcore 167503 1 iwlagn
soundcore 12680 1 snd
uvcvideo 72195 0
mac80211 294370 2 iwlagn,iwlcore
ideapad_laptop 13494 0
joydev 17606 0
videodev 82052 1 uvcvideo
snd_page_alloc 18529 2 snd_hda_
cfg80211 178528 3 iwlagn,
v4l2_compat_ioctl32 17078 1 videodev
acer_wmi 23771 0
psmouse 73535 0
serio_raw 13166 0
sparse_keymap 13898 2 ideapad_
squashfs 36692 1
aufs 181143 4110
nls_utf8 12557 1
isofs 40283 1
nls_iso8859_1 12713 1
nls_cp437 16991 1
vfat 21708 1
fat 61374 1 vfat
jfs 182186 0
xfs 823190 0
exportfs 12998 1 xfs
reiserfs 248223 0
dm_raid45 77827 0
xor 12890 1 dm_raid45
btrfs 550402 0
zlib_deflate 27074 1 btrfs
libcrc32c 12644 1 btrfs
usbhid 46956 0
usb_storage 53538 1
hid 91020 1 usbhid
uas 17996 0
i915 514985 3
drm_kms_helper 42136 1 i915
drm 227495 4 i915,drm_kms_helper
i2c_algo_bit 13400 1 i915
ahci 25951 1
libahci 26642 1 ahci
r8169 48022 0
video 19438 1 i915
ubuntu@ubuntu:~$
Revision history for this message
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#4 |
Ahem, after having the same issue with my V570 Lenovo. Even the wireless did not work on windows saying the capacity was turned off *it was not turned off*. My solution was to download and run the bios driver from the lenovo website. Worked like a charm, didn't check if I got wireless on ubuntu, but really it should... I didn't like my first look at ubuntu, and it messed up my wireless >.> anyways, try the bios driver, if you follow the instructions it cannot hurt your computer, and it solved the problem for me.
Revision history for this message
|
#5 |
I solved my problem with V570 Lenovo, as described here:
https:/
Can you help with this problem?
Provide an answer of your own, or ask Daniel for more information if necessary.