lost my mobile connection on upgrade to ubuntu 9.10

Asked by Roger Warburton

upgrade yesterday to ubuntu 9.10 and have lost my mobile broadband connection.It tries and connects for a few seconds and then drops out.
It appears to keep on trying

Question information

Language:
English Edit question
Status:
Solved
For:
Ubuntu gnome-nettool Edit question
Assignee:
Mark Rijckenberg Edit question
Solved by:
Roger Warburton
Solved:
Last query:
Last reply:
Revision history for this message
Roger Warburton (r-j-warby) said :
#1

showing unable to mount 20070817 133746

Revision history for this message
marcobra (Marco Braida) (marcobra) said :
#2

Please first connect your network card to the wireless router using an ethernet cable (also known as a LAN cable).

In order to gather essential troubleshooting information about your wireless card, please follow this procedure:

Step 1: Open Terminal from "Applications->Accessories->Terminal"

Step 2: Please copy-paste the following command from the https://answers.launchpad.net/ubuntu website in Firefox into the Linux Terminal. Do NOT copy-paste from the Email message into the Terminal, as that will only copy PART of the command. The command STARTS with the word sudo and ENDS with the word lsmod. So please copy-paste the ENTIRE command below from Firefox into a Terminal, press <enter>, then enter password when sudo asks for password, then press enter again.

Tip: If you have a wheel mouse or 3 button mouse you do not need to type commands into the Terminal. Highlight the command written on the page. Move your cursor anywhere in the Terminal and press the wheel or middle button. Automatic Copy and paste! No spelling mistakes! No Typos! No other errors!

sudo apt-get update; sudo apt-get install hwinfo grep; sudo lshw -C network; rfkill list; sudo iwlist scanning; cat /etc/network/interfaces; cat /etc/lsb-release; lspci -nn; lsusb; sudo lshw -short; uname -a; dmesg | egrep 'acx|at76|ath|b43|bcm|CX|eth|ipw|irmware|isl|lbtf|ndiswrapper|NPE|ound|p54|prism|rtl|rt2|rt3|usb|witch|wl'; iwconfig; cat /etc/modprobe.d/* | egrep 'acx|at76|ath|b43|bcm|CX|eth|ipw|irmware|isl|lbtf|ndiswrapper|NPE|p54|prism|rtl|rt2|rt3|witch|wl'; sudo hwinfo --netcard ; cat /var/lib/NetworkManager/NetworkManager.state; sudo lsmod

Step 3: Please post results (copy/paste terminal output) on this thread. The troubleshooters here need to see the full Terminal output from running the above command.

Step 4: Please also specify the exact model and make of your wireless adapter.

Revision history for this message
Roger Warburton (r-j-warby) said :
#3

problem solved by updating to UBUNTU 10.10

Revision history for this message
Roger Warburton (r-j-warby) said :
#4

Thanks for that Marco,since the problem I have updated to 10-10 in UBUNTU I
had lots of problems a long time ago and couldn'd face that again.
The update solved all the problems I was experiencing

On 5 December 2010 08:08, marcobra (Marco Braida) <
<email address hidden>> wrote:

> Your question #136375 on gnome-nettool in ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/gnome-nettool/+question/136375
>
> Status: Open => Needs information
>
> marcobra (Marco Braida) requested for more information:
> Please first connect your network card to the wireless router using an
> ethernet cable (also known as a LAN cable).
>
> In order to gather essential troubleshooting information about your
> wireless card, please follow this procedure:
>
> Step 1: Open Terminal from "Applications->Accessories->Terminal"
>
> Step 2: Please copy-paste the following command from the
> https://answers.launchpad.net/ubuntu website in Firefox into the Linux
> Terminal. Do NOT copy-paste from the Email message into the Terminal, as
> that will only copy PART of the command. The command STARTS with the
> word sudo and ENDS with the word lsmod. So please copy-paste the ENTIRE
> command below from Firefox into a Terminal, press <enter>, then enter
> password when sudo asks for password, then press enter again.
>
> Tip: If you have a wheel mouse or 3 button mouse you do not need to type
> commands into the Terminal. Highlight the command written on the page.
> Move your cursor anywhere in the Terminal and press the wheel or middle
> button. Automatic Copy and paste! No spelling mistakes! No Typos! No
> other errors!
>
> sudo apt-get update; sudo apt-get install hwinfo grep; sudo lshw -C
> network; rfkill list; sudo iwlist scanning; cat /etc/network/interfaces;
> cat /etc/lsb-release; lspci -nn; lsusb; sudo lshw -short; uname -a;
> dmesg | egrep
>
> 'acx|at76|ath|b43|bcm|CX|eth|ipw|irmware|isl|lbtf|ndiswrapper|NPE|ound|p54|prism|rtl|rt2|rt3|usb|witch|wl';
> iwconfig; cat /etc/modprobe.d/* | egrep
>
> 'acx|at76|ath|b43|bcm|CX|eth|ipw|irmware|isl|lbtf|ndiswrapper|NPE|p54|prism|rtl|rt2|rt3|witch|wl';
> sudo hwinfo --netcard ; cat
> /var/lib/NetworkManager/NetworkManager.state; sudo lsmod
>
> Step 3: Please post results (copy/paste terminal output) on this thread.
> The troubleshooters here need to see the full Terminal output from
> running the above command.
>
> Step 4: Please also specify the exact model and make of your wireless
> adapter.
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https://answers.launchpad.net/ubuntu/+source/gnome-nettool/+question/136375
>
> You received this question notification because you are a direct
> subscriber of the question.
>