cannot watch videos at cnet.com

Thank you for taking the time to report this issue and helping to make Ubuntu better. Examining the information you have given us, this does not appear to be a bug report so we are closing it and converting it to a question in the support tracker. We appreciate the difficulties you are facing, but it would make more sense to raise problems you are having in the support tracker at https://answers.launchpad.net/ubuntu if you are uncertain if they are bugs. For help on reporting bugs, see https://help.ubuntu.com/community/ReportingBugs .

Have you restarted firefox since the upgrade?

yes i did, the problem is there

i have tried to re-install the flash player from Adobe.com but looks like they don't have the version of the plugin for Linux 64bit OS, because when i tried to installed it says "wrong architecture i386"
 any idea?

elCoyote wrote:
> Question #69209 on firefox-3.0 in ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/firefox-3.0/+question/69209
>
> elCoyote gave more information on the question:
> i have tried to re-install the flash player from Adobe.com but looks like they don't have the version of the plugin for Linux 64bit OS, because when i tried to installed it says "wrong architecture i386"
> any idea?
>
>
You need to reinstall from Ubuntu:
sudo apt-get purge flashplugin-installer
sudo apt-get install flashplugin-installer

Hi!
I followed your instructions. then re-start the PC but, it did not work, the problem remains.
should I try a different web browser?

elCoyote wrote:
> Question #69209 on firefox-3.0 in ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/firefox-3.0/+question/69209
>
> Status: Answered => Open
>
> elCoyote is still having a problem:
> Hi!
> I followed your instructions. then re-start the PC but, it did not work, the problem remains.
> should I try a different web browser?
>
>
Can you tell me which page you cannot see videos on?

sure:

http://cnettv.cnet.com/?tag=hdr%3bsnav
which comes from www.cnet.com or videos from cnn.com neither!

elCoyote wrote:
> Question #69209 on firefox-3.0 in ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/firefox-3.0/+question/69209
>
> Status: Answered => Open
>
> elCoyote is still having a problem:
> sure:
>
> http://cnettv.cnet.com/?tag=hdr%3bsnav
> which comes from www.cnet.com or videos from cnn.com neither!
>
>
Do you have swfdec-mozilla installed?

nop is not installed!
should it?

elCoyote wrote:
> elCoyote is still having a problem:
> nop is not installed!
> should it?
>
>
No, someone else was having a problem with that.

any other try?

that's one of my favorites web's pages! (cnet.com)

Do you have gnash installed?
Does it work sometimes?

no, it was not installed but, I did. the problem remains no videos.
Well, I Thing this is not a small bug at all.
Thanks for your help by the way!

I'll try opera

Can you try with a new profile please?
https://wiki.ubuntu.com/MozillaTeam/Bugs?action=show&redirect=DebuggingFirefox#Try%20with%20a%20new%20profile

well, a tried a new profile but , this time is worst because it does not show the video menu on the page (not only the video is not shown, the play-list is missing as well).
this time only appears a Big white screen.

And just for complementation this is a fresh new installation of linux 9.04 on my PC and I fire fox never has worked fine at all. (these mean, no themes, no weird plug ins, no changes in system files, etc.)

can you show the output of dpkg -l | grep flash?

i don't know how to do that!

This question was expired because it remained in the 'Open' state without activity for the last 15 days.