Mozilla Firefox Intrepid not working.

Asked by Pompom0551

To begin with, there were a couple of power outages yesterday and after starting Firefox I realized I had to shut off the power and restart the pc to be able to be online again. I didn't shut down Firefox or turn off the pc before I did this and wonder if that was a big error on my part. Since then, I've lost function with Firefox, bookmarks, back buttons, etc.

These are the errors in my 'error console' namely:

Error: uncaught exception: [Exception... "Component returned failure code: 0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE) [nsIJSCID.getService]" nsresult: "0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE)" location: "JS frame :: file:///usr/lib/xulrunner-1.9.0.8/modules/utils.js :: anonymous :: line 105" data: no]

Error: document.getElementById("fx2eol") is null
Source File: http://support.mozilla.com/js/wikiplugin_showfor.js
Line: 94

I have found in .mozilla my folders: default, pluginreg.dat, & profiles.ini

Is there a way I can just revert back to the previous Firefox that had all my preferences?

Pamela

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Ubuntu firefox-3.0 Edit question
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actionparsnip
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actionparsnip (andrew-woodhead666) said :
#1

The version of firefox doesnt hold your preferences, the ~/.mozilla folder you have correctly located hold that, regardless of version.

I recommend you run:

sudo apt-get --reinstall install firefox xulrunner-1.9

If this reinstall doesnt work, you could try:

killall firefox; mv ~/.mozilla ~/.mozilla_old; firefox &

This will create a fresh profile which you can test the install is ok, if the new profile works you have 2 choices:
1. Recreate a fresh profile from scratch
2. Rename the old profile back (mv ~/.mozilla_old ~/.mozilla) and troubleshoot from there

If the profile and settings are important then they should be part of your data backup which you can easily restore (assuming you have implemented a backup regime)

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Pompom0551 (pjstegmaier) said :
#2

Actionparsnip,

     Well I tried the first thing with sudo apt-get and it didn't work. Before I started with the next step I noticed a new distro upgrade and I upgraded today. Firefox runs good now but my old bookmarks etc. are still not on Firefox. It's all there in my .mozilla - Firefox folder. The profile.ini shows:

[General]
StartWithLastProfile=1

[Profile0]
Name=default
IsRelative=1
Path=xxxxxxxx.default

I added the x's in place of the real items.

Is there an easy step to transfer the data over to the profile?

Pamela

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actionparsnip (andrew-woodhead666) said :
#3

Yes this is because if you ran the mv command you renamed your profile, as it is not called .mozilla, firefox will make you a stock profile. This is a great way to test if the profile you are using is corrupted.

You now have 2 choices

1. Rebuild a new profile

2. run the command

killall firefox; mv ~/.mozilla_old ~/.mozilla

then attempt to troubleshoot the corrupted profile.

The mv command allows us to have a rollback method which i ALWAYS employ.

Revision history for this message
Pompom0551 (pjstegmaier) said :
#4

Thank you, my bookmarks are back now.

Pamela

On Fri, 24 Apr 2009 09:08:09 -0000
  actionparsnip <email address hidden>
wrote:
> Your question #68186 on firefox-3.0 in ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/firefox-3.0/+question/68186
>
> Status: Open => Answered
>
> actionparsnip proposed the following answer:
> Yes this is because if you ran the mv command you
>renamed your profile,
> as it is not called .mozilla, firefox will make you a
>stock profile.
> This is a great way to test if the profile you are using
>is corrupted.
>
> You now have 2 choices
>
> 1. Rebuild a new profile
>
> 2. run the command
>
> killall firefox; mv ~/.mozilla_old ~/.mozilla
>
> then attempt to troubleshoot the corrupted profile.
>
> The mv command allows us to have a rollback method which
>i ALWAYS
> employ.
>
> --
> If this answers your question, please go to the
>following page to let us
> know that it is solved:
> https://answers.launchpad.net/ubuntu/+source/firefox-3.0/+question/68186/+confirm?answer_id=2
>
> If you still need help, you can reply to this email or
>go to the
> following page to enter your feedback:
> https://answers.launchpad.net/ubuntu/+source/firefox-3.0/+question/68186
>
> You received this question notification because you are
>a direct
> subscriber of the question.

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Best actionparsnip (andrew-woodhead666) said :
#5

Please mark as solved if you are happy

Revision history for this message
Pompom0551 (pjstegmaier) said :
#6

Thanks actionparsnip, that solved my question.