I just installed Ubuntu and am trying to set up my email. The Rogers tech told me to use 587 on the outgoing port and 110 on the incoming port. How do I do that?

Asked by Robert Bayne

Hi Folks: I just installed Ubuntu on a PC and am trying to set up my emails. The Rogers tech told me to use 587 on the outgoing port and 110 on the incoming port. I can't find those ports. What else might I be doing wrong? Evolution won't send or receive - there are two emails stuck in the send queue.

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Ariel Cabral
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Best Ariel Cabral (acabral1961) said :
#1

Add at the end of each server :port, for example:
smtp.yourserver.com:587
pop3.yourserver.com:110
Hope this helps, let me know.

Revision history for this message
Robert Bayne (roberthb) said :
#2

Hi Ariel:
Thanks for the help.  Not quite there yet - my two outgoing messages are still in the queue and I haven't received any.

Any other suggestions.  My provider is Rogers of Canada.

Best regards,

Bob Bayne
<email address hidden>
(613) 592-0472

--- On Thu, 1/8/09, Ariel Cabral <email address hidden> wrote:

From: Ariel Cabral <email address hidden>
Subject: Re: [Question #56743]: I just installed Ubuntu and am trying to set up my email. The Rogers tech told me to use 587 on the outgoing port and 110 on the incoming port. How do I do that?
To: <email address hidden>
Received: Thursday, January 8, 2009, 3:03 PM

Your question #56743 on evolution in ubuntu changed:
https://answers.launchpad.net/ubuntu/+source/evolution/+question/56743

    Status: Open => Answered

Ariel Cabral proposed the following answer:
Add at the end of each server :port, for example:
smtp.yourserver.com:587
pop3.yourserver.com:110
Hope this helps, let me know.

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Revision history for this message
Robert Bayne (roberthb) said :
#3

Hi Ariel:

Your suggestion solved my problem with a little tweaking. Thanks. Had to hit the send/receive button to send and change the receive address to pop.yourserver.com:110

Thanks

Regards,

Robert Bayne

Revision history for this message
Loren Bliss (lorenbliss) said :
#4

A more vexing version of the same problem -- seemingly unsolvable after three hours effort with server's technician.

A radical-Leftist political writer and blogger in the increasingly Nazified United States, my e-mail is frequently subject to malicious spam reports which Comcast, my server, always accept as truth and block my outgoing e-mail, something that has happened at least a half-dozen times since I began criticizing the Obama Administration for its serial betrayals of pre-election promises. Usually the problem is solved by an irate telephone call to Comcast tech support, but tonight it reached a new low with Comcast's decision to shift me from port 25 to port 587 -- something seemingly impossible with Evolution as the Comcast tech rep and I were at this increasingly infuriating chore for more than three hours.

Her advice (and this is the only thing I know as I am NOT say again NOT a Nurd; I have Ubuntu primarily for its Gimp photo software and am otherwise a total ignoramus about computers) was as follows:

In Evolution>Edit>Preferences>Mail Accounts>Edit>Sending Mail, settings as follows:

Server type: STMP
Server Configuration:
Server: stmp.comcast.net:587
server requires authentication (checked)
Security:
use secure connection: SSL encription
Authentication:
type: plain
user name: lorenbliss ("everything in e-mail address preceding @ Comcast")
remember password (checked)

I hope this can be solved but, frankly, doubt that it can as I have repeatedly done everything the tech support person instructed (including several reboots), all to no avail. Meanwhile I am effectively shut down, limited to Comcast's own e-mail which (unless I am willing to be ripped off something like $150 per month for its business service) will not allow list mailings nor even the construction of mailing lists. So much for net neutrality in the land of ultimate capitalist malevolence.

Thank you,
Loren Bliss