smtp timeout,failure to send o/g email
Hello,my request for help and advice is for the following. I've setup Evolution 2.28.3 mail application and this works fine when receiving inbound emails okay.But fails when I try to send an out going email
file://
I've compressed a screen shot of the fault message for clarity.
Question information
- Language:
- English Edit question
- Status:
- Open
- For:
- Ubuntu evolution Edit question
- Assignee:
- No assignee Edit question
- Last query:
- Last reply:
Related bugs
Related FAQ:
None Link to a FAQ
Revision history for this message
|
#1 |
That URL is only accessible on your own computer--the file it refers to is not accessible on the Internet. Please post Screenshot.png (don't have it compressed) somewhere on the web, such as http://
Revision history for this message
|
#2 |
What's your email provider (Hotmail, Yahoo, Gmail...) ?
Revision history for this message
|
#3 |
Question # 2
I'm currently using Gmail, and in the future I intend to use Hotmail.
Question #1
Please find a screen shot posted on this site as per Eliah instructions.
Revision history for this message
|
#4 |
Ok, so try this:
- Open Evolution
- Edit > Preferences
- Click on your gmail address then click on "Edit" button.
- In "Sending E-mail" tab, fill in the fields like this:
Server: smtp.gmail.com:587
Check the box "Server requires authentication"
Security: TLS encryption
Authentic
Username: <email address hidden>
Revision history for this message
|
#5 |
Hello BabyGeek changed settings as required.Email still failing to send-SMTP timout occurs
Revision history for this message
|
#6 |
Can you give the output of
ping smtp.gmail.com
?
Revision history for this message
|
#7 |
BabyGeek,please find a new screen shot at
http://
With the test ping results
Revision history for this message
|
#8 |
The results of your ping are normal.
Open your settings (Edit > Preferences) then check if they're right with this guide: https:/
Revision history for this message
|
#9 |
Hello BabyGeek,tried changing the settings a per Ubuntu sheet.
Noted that POP settings download old messages from my gmail inbox,so changed back to IMAP setting for receiving emails.
Set SMTP as per Ubuntu sheet,still failing to send messages.
Changed my own gmail account to Ubuntu settings .
Revision history for this message
|
#10 |
Try to cut the "@gmail.com" from your username in the SMTP settings.
Revision history for this message
|
#11 |
Hello BabyGeek,tried removing "@gmail.com" portion of name.Still failing to smtp timout error
Revision history for this message
|
#12 |
Hello Baby Geek anymore suggestions on how we can crack this issue
Revision history for this message
|
#13 |
Just to recap,I've tried various "how to- ' solutions found on the forums and Ubuntu, Gmail sites and still no luck.
I've also upgraded to 11.04 Ubuntu ,and still have SMTP timout failure
Revision history for this message
|
#14 |
BabyGeek,still waiting for some feedback on this issue
Revision history for this message
|
#15 |
http://
http://
Revision history for this message
|
#16 |
http://
http://
Revision history for this message
|
#17 |
Please check those four links. None of them work.
Revision history for this message
|
#18 |
http://
http://
Revision history for this message
|
#19 |
http://
http://
Revision history for this message
|
#20 |
http://
http://
Revision history for this message
|
#21 |
http://
Revision history for this message
|
#22 |
http://
Revision history for this message
|
#23 |
Please note screen shots provided, please let me know if more information is required
Revision history for this message
|
#24 |
Hello,
Just in case: did you check the way you connect to the net?
I mean the options you find under this menu (I'm not sure for the menu names because I don't have them in English):
Edit => Preferences => Network preferences => Proxy settings
As receiving or sending ports can be different, maybe you have to make sure there is nothing wrong there?
Revision history for this message
|
#25 |
http://
http://
Please review my current settings which are at default
Revision history for this message
|
#26 |
Please check those two links--neither of them work. (In the future, I recommend you check your links *before* you post them.)
Also, are you having trouble providing the information requested in bug 796088?
Revision history for this message
|
#27 |
http://
Above link is for thunder bird proxy settings.
http://
Above link is for evolution proxy settings
In regards to bug # 796008 I'm having trouble gathering the correct information,could we setup a webex conference,where I will allow you access laptop
Revision history for this message
|
#28 |
Is there a Linux equivalent of webex ? which allows you remote access to a laptop
Revision history for this message
|
#29 |
Yes, there's vinagre (included in Ubuntu).
Revision history for this message
|
#31 |
https:/
But if you are asking if anyone here would be willing to remotely control your machine in order to work on your problem, the answer is probably not, and for security reasons you should be suspicious of anyone who is willing to do so, who is not personally known to you.
While it is possible for someone on Launchpad to provide you with malicious instructions that would compromise your security, the likelihood of that is substantially reduced by the public nature of the advice provided--others would likely be able to ascertain that this had been done. There would be no such protection afforded to you if you were to allow a total stranger to remotely control your computer.
Revision history for this message
|
#32 |
Thank you for the reminder on net security,most appreciated. I heed your advice.
And yes I was asking for a remote session in order to at least try to fix this problem.
Revision history for this message
|
#33 |
Any news on this issue,as I've not heard anything
Can you help with this problem?
Provide an answer of your own, or ask roblon2010 for more information if necessary.